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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67599 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132759 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68496 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251516 Views
155 replies
13 likes
I would like to change from Family to Duo (both premium) as we are only 2 persons here anyway. Have just paid to much for ages... and there seems there is not direct way of contacting spotify, just using this forum? Right now I can only select Spotif...
I would like to change from Family to Duo (both premium) as we are only 2 persons here anyway. Have just paid to much for ages... and there seems there is not direct way of contacting spotify, just u...
Community Legend
2297 Views
5 replies
0 likes
PlanFree/PremiumCountryUSDevice(Samsung Galaxy)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify charged me double last month, and I would like my money back. This is my only account on a student prime membership, an...
Plan Free/Premium Country US Device (Samsung Galaxy) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify charged me double last month, ...
Community Legend
1184 Views
4 replies
0 likes
i just purchased two 6 month cards from SAMS yesterday, i typed in both pin numbers, when i checked the period of my subscription, it stated that it was only good till April 2020. if my calculations are correct, should it be good till October 2020?
i just purchased two 6 month cards from SAMS yesterday, i typed in both pin numbers, when i checked the period of my subscription, it stated that it was only good till April 2020. if my calcula...
Casual Listener
2325 Views
5 replies
0 likes
Hello,I verified my account as student in July this year and I got charged normal 100% price for subscription in the past month. Can someone explain me why this happened?
Hello, I verified my account as student in July this year and I got charged normal 100% price for subscription in the past month. Can someone explain me why this happened?
Community Legend
702 Views
1 replies
0 likes
Hi, i’m being charged every 14 days for student premium for that past couple months when it’s supposed to be every month. So i’m paying double for spotify premium a month which is really annoying.. wondering if someone can help me? PlanStudent Premiu...
Hi, i’m being charged every 14 days for student premium for that past couple months when it’s supposed to be every month. So i’m paying double for spotify premium a month which is really annoying.. w...
Community Legend
697 Views
1 replies
0 likes
PlanStudentCountryUSADeviceWindows based PCOperating SystemWindows 10 My Question or IssueHi, I no longer qualify for the Spotify student plan. I've considered consolidating with my wife with a Spotify Family Plan. Although, at $14.99 is it all or no...
Plan Student Country USA Device Windows based PC Operating System Windows 10 My Question or Issue Hi, I no longer qualify for the Spotify student plan. I've considered consolidating ...
Spotify Legend
1561 Views
3 replies
0 likes
I just recently cancelled my Spotify Premium subscription, and my question is can I remove my credit card information or has it already been removed when I cancelled my Premium subscription.
I just recently cancelled my Spotify Premium subscription, and my question is can I remove my credit card information or has it already been removed when I cancelled my Premium subscription.
Spotify Star
1322 Views
1 replies
0 likes
PlanPremium w/ HuluCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had to update my payment due to having fraud on my last debt card, and now my free Hul...
Plan Premium w/ Hulu Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I had t...
Spotify Star
655 Views
1 replies
1 likes
I have never been premium and when I tried to with the 3 months free trial it charged me and I did not turn premium.What do I do now? Will I get the money back? Will it keep charging me every month? Why didnt I become premium?
I have never been premium and when I tried to with the 3 months free trial it charged me and I did not turn premium. What do I do now? Will I get the money back? Will it keep charging me every month...
Spotify Star
894 Views
1 replies
0 likes
PlanPrepaid for a yearCountryIndiaQuestion or IssueI purchased a yearly prepaid plan just yesterday, 2019-10-01, and today, 2019-10-02, Spotify has announced a family plan in India.Is there anyway to switch to the family plan?
Plan Prepaid for a year Country India Question or Issue I purchased a yearly prepaid plan just yesterday, 2019-10-01, and today, 2019-10-02, Spotify has announced a family plan in India. Is the...
Community Legend
1139 Views
1 replies
0 likes
Hi there,PlanFree/PremiumCountryAustralia My Question or IssueWe had some friends who reported that they were unable to listen to our new release because they did not have a premium account. After finding out that this can last for up to two weeks, I...
Hi there, Plan Free/Premium Country Australia My Question or Issue We had some friends who reported that they were unable to listen to our new release because they did not have a pr...
Community Legend
1125 Views
1 replies
0 likes
PlanFree/PremiumCountryMYDeviceIphoneOperating SystemIOS My Question or IssueHow to verify if i had subscribe to spotify premium before?
Plan Free/Premium Country MY Device Iphone Operating System IOS My Question or Issue How to verify if i had subscribe to spotify premium before?
Community Legend
1209 Views
1 replies
0 likes
PlanFree CountryUkDeviceHuawei p30-pro Operating system Android My Question Hi, I'm having problems setting up the Vodafone entertainment plan subscription . I previously had a subscription through them and have changed contracts.The previous subscri...
Plan Free Country Uk Device Huawei p30-pro Operating system Android My Question Hi, I'm having problems setting up the Vodafone entertainment pl...
Community Legend
1133 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue  ...
Community Legend
1627 Views
1 replies
0 likes
While Spotify has announced cost increase also in Sweden; isn’t time to consider options... dee...
While Spotify has announced cost increase also in Sweden; isn’t time to consider options... dee...
Spotify Star
1019 Views
1 replies
0 likes
PlanPremiumUnited States of America My Question or IssueI redeemed my cashback from Discover for a Spotify gift card. However, when I go to redeem this gift card, Spotify is asking for a postal code and none was given to me. All I have is a 16 digit ...
Plan Premium United States of America My Question or Issue I redeemed my cashback from Discover for a Spotify gift card. However, when I go to redeem this gift card, Spotify is asking for...
Community Legend
1920 Views
3 replies
0 likes
Tengo 3 pagos de Spotify Premium en mi tarjet a de crédito de los cuales solo uno es el mío, quisiera me indiquen como cancelar las otras dos suscripciones ya que no las autoricé.I have 3 paymants on my credit card and just one of them is mine, I wou...
Tengo 3 pagos de Spotify Premium en mi tarjet a de crédito de los cuales solo uno es el mío, quisiera me indiquen como cancelar las otras dos suscripciones ya que no las autoricé. I have 3 paymants ...
Community Legend
1077 Views
1 replies
0 likes
Hey, i activated my 3 moths subscription but after one month it wanted for me to pay. I was trying to fix that but i accidentally cancled my premium. I don´t know if is there some way to get it back.
Hey, i activated my 3 moths subscription but after one month it wanted for me to pay. I was trying to fix that but i accidentally cancled my premium. I don´t know if is there some way to ge...
Community Legend
788 Views
1 replies
0 likes
PlanFamily/PremiumCountryFinlandDevice(iPhone X)Operating System(iOS 13) My Question or IssueI just noticed that I have been double charged from Premium and Family at the same time. Now I tried to delete the Premium subscription because I already hav...
Plan Family/Premium Country Finland Device (iPhone X) Operating System (iOS 13) My Question or Issue I just noticed that I have been double charged from Premium and Family at the sam...
Community Legend
1831 Views
3 replies
0 likes
I really want my playlists to look fancy and have a nice aesthetic. Whenever i go to change the cover of my playlists i always get the same thing. 'That image is too small, it must be at leaset 300 x 300.' This message comes up NO MATTER WHAT, whethe...
I really want my playlists to look fancy and have a nice aesthetic. Whenever i go to change the cover of my playlists i always get the same thing. 'That image is too small, it must be at leaset 300 x...
Community Legend
1516 Views
1 replies
0 likes
