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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67269 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132590 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67943 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
250847 Views
154 replies
13 likes
I have never been premium and when I tried to with the 3 months free trial it charged me and I did not turn premium.What do I do now? Will I get the money back? Will it keep charging me every month? Why didnt I become premium?
I have never been premium and when I tried to with the 3 months free trial it charged me and I did not turn premium. What do I do now? Will I get the money back? Will it keep charging me every month...
Spotify Star
893 Views
1 replies
0 likes
PlanPrepaid for a yearCountryIndiaQuestion or IssueI purchased a yearly prepaid plan just yesterday, 2019-10-01, and today, 2019-10-02, Spotify has announced a family plan in India.Is there anyway to switch to the family plan?
Plan Prepaid for a year Country India Question or Issue I purchased a yearly prepaid plan just yesterday, 2019-10-01, and today, 2019-10-02, Spotify has announced a family plan in India. Is the...
Community Legend
1138 Views
1 replies
0 likes
Hi there,PlanFree/PremiumCountryAustralia My Question or IssueWe had some friends who reported that they were unable to listen to our new release because they did not have a premium account. After finding out that this can last for up to two weeks, I...
Hi there, Plan Free/Premium Country Australia My Question or Issue We had some friends who reported that they were unable to listen to our new release because they did not have a pr...
Community Legend
1123 Views
1 replies
0 likes
PlanFree/PremiumCountryMYDeviceIphoneOperating SystemIOS My Question or IssueHow to verify if i had subscribe to spotify premium before?
Plan Free/Premium Country MY Device Iphone Operating System IOS My Question or Issue How to verify if i had subscribe to spotify premium before?
Community Legend
1207 Views
1 replies
0 likes
PlanFree CountryUkDeviceHuawei p30-pro Operating system Android My Question Hi, I'm having problems setting up the Vodafone entertainment plan subscription . I previously had a subscription through them and have changed contracts.The previous subscri...
Plan Free Country Uk Device Huawei p30-pro Operating system Android My Question Hi, I'm having problems setting up the Vodafone entertainment pl...
Community Legend
1133 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue  ...
Community Legend
1626 Views
1 replies
0 likes
While Spotify has announced cost increase also in Sweden; isn’t time to consider options... dee...
While Spotify has announced cost increase also in Sweden; isn’t time to consider options... dee...
Spotify Star
1019 Views
1 replies
0 likes
PlanPremiumUnited States of America My Question or IssueI redeemed my cashback from Discover for a Spotify gift card. However, when I go to redeem this gift card, Spotify is asking for a postal code and none was given to me. All I have is a 16 digit ...
Plan Premium United States of America My Question or Issue I redeemed my cashback from Discover for a Spotify gift card. However, when I go to redeem this gift card, Spotify is asking for...
Community Legend
1919 Views
3 replies
0 likes
Tengo 3 pagos de Spotify Premium en mi tarjet a de crédito de los cuales solo uno es el mío, quisiera me indiquen como cancelar las otras dos suscripciones ya que no las autoricé.I have 3 paymants on my credit card and just one of them is mine, I wou...
Tengo 3 pagos de Spotify Premium en mi tarjet a de crédito de los cuales solo uno es el mío, quisiera me indiquen como cancelar las otras dos suscripciones ya que no las autoricé. I have 3 paymants ...
Community Legend
1075 Views
1 replies
0 likes
Hey, i activated my 3 moths subscription but after one month it wanted for me to pay. I was trying to fix that but i accidentally cancled my premium. I don´t know if is there some way to get it back.
Hey, i activated my 3 moths subscription but after one month it wanted for me to pay. I was trying to fix that but i accidentally cancled my premium. I don´t know if is there some way to ge...
Community Legend
786 Views
1 replies
0 likes
PlanFamily/PremiumCountryFinlandDevice(iPhone X)Operating System(iOS 13) My Question or IssueI just noticed that I have been double charged from Premium and Family at the same time. Now I tried to delete the Premium subscription because I already hav...
Plan Family/Premium Country Finland Device (iPhone X) Operating System (iOS 13) My Question or Issue I just noticed that I have been double charged from Premium and Family at the sam...
Community Legend
1828 Views
3 replies
0 likes
I really want my playlists to look fancy and have a nice aesthetic. Whenever i go to change the cover of my playlists i always get the same thing. 'That image is too small, it must be at leaset 300 x 300.' This message comes up NO MATTER WHAT, whethe...
I really want my playlists to look fancy and have a nice aesthetic. Whenever i go to change the cover of my playlists i always get the same thing. 'That image is too small, it must be at leaset 300 x...
Community Legend
1515 Views
1 replies
0 likes
I have been using SPOTIFY as a listener for years and I LOVE it...I have turned TONS of family, friends, and fellow artists on to this platform. As a professional comedian I have a confirmed SPOTIFY page;https://open.spotify.com/album/2EeUv6Gwx2x8GlC...
I have been using SPOTIFY as a listener for years and I LOVE it...I have turned TONS of family, friends, and fellow artists on to this platform. As a professional comedian I have a confirmed SPOTIFY ...
Community Legend
4419 Views
3 replies
0 likes
PlanFree/PremiumCountryMexicoDeviceZTE Maven 3/Sony VaioOperating System Android Nougat, Windows 10 My Question or IssueI am a first time user of Spotiy and would like to try the Premium version, but I am unable to to start the free trial with my OXX...
Plan Free/Premium Country Mexico Device ZTE Maven 3/Sony Vaio Operating System Android Nougat, Windows 10 My Question or Issue I am a first time user of Spotiy and...
Roadie
1192 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
623 Views
1 replies
0 likes
PlanFamily Premium Device(Iphone x + Windows computer)Operating System(iOS 13, Windows 10) My Question or Issueended my premium plan and joined my family's plan. on the subscription site it says Premium family. but on both computer and phone i have f...
Plan Family Premium Device (Iphone x + Windows computer) Operating System (iOS 13, Windows 10) My Question or Issue ended my premium plan and joined my family's plan.&n...
Spotify Star
545 Views
1 replies
0 likes
Hi, I signed up for a free trial through my TV provider but the subscription has now expired and I am no longer with Sky. I'm unable to access my account and my account number is a combination of numbers and letters. I want to sign up to premium but ...
Hi, I signed up for a free trial through my TV provider but the subscription has now expired and I am no longer with Sky. I'm unable to access my account and my account number is a combinati...
Composer
871 Views
1 replies
0 likes
PlanFreeCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueI want to pay for my Spotify Premium by Paysafecard. As I know, It`s available to pay with it in Norway, but I can`t see this option in list of payment methods. Am I doing (u...
Plan Free Country Norway Device PC Operating System Windows 10 My Question or Issue I want to pay for my Spotify Premium by Paysafecard. As I know, It`s available to pay with it in N...
Casual Listener
1417 Views
4 replies
0 likes
I've tried upgrading from a free account to premium and when I try to pay for this with my credit card I get a message that I've already had a trial period. I try to change this to make a one off payment for one month and cannot find an option to pay...
I've tried upgrading from a free account to premium and when I try to pay for this with my credit card I get a message that I've already had a trial period. I try to change this to make a one off pay...
Community Legend
558 Views
1 replies
0 likes
PlanPremiumCountryUS My Question or IssueI have a subscription with Spotify that is under another account and am being charged for Premium service. Since the time of the subscription, I have lost all access to the previous email account. I no longer ...
Plan Premium Country US My Question or Issue I have a subscription with Spotify that is under another account and am being charged for Premium service. Since the time of the subscription...
Community Legend
609 Views
1 replies
0 likes
