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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130798 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62747 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
242468 Views
149 replies
13 likes
guys i have to say the new layout in the latest update has completely ruined the listening experience. i simply want to stream an album, delete the songs i dont like then when i play the album only the liked songs play.. simple now i have to scroll t...
guys i have to say the new layout in the latest update has completely ruined the listening experience. i simply want to stream an album, delete the songs i dont like then when i play the album...
Spotify Legend
896 Views
3 replies
0 likes
PlanPremiumCountryBrazilDevice(iPhone 7, Macbook Pro 2013)Operating System(iOS 12.3.1, MacOS Movaje) My Question or IssueTive um problema no meu cartão de crédito antigo, e o Premium foi cancelado. Depois que a conta voltou a ser Free, tentei colocar...
Plan Premium Country Brazil Device (iPhone 7, Macbook Pro 2013) Operating System (iOS 12.3.1, MacOS Movaje) My Question or Issue Tive um problema no meu cartão de crédito antigo, e o...
Spotify Star
445 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
801 Views
3 replies
0 likes
Completed a survey on my phone as your advert proclaimed that i would get a month free for doing so, but survey completed and no premuim?? Survey was all about alcohol and was completed on your app on iOS
Completed a survey on my phone as your advert proclaimed that i would get a month free for doing so, but survey completed and no premuim?? Survey was all about alcohol and was completed on y...
Spotify Star
1612 Views
3 replies
0 likes
PlanPremiumCountrySingaporeDeviceLG V30 My Question or IssueI have previously subscribed Spotify Premium via Partner with Singtel Telecom. I have since cancelled Spotify Premium with Singtel as I would like to subscribe to Spotify Family account. Sin...
Plan Premium Country Singapore Device LG V30 My Question or Issue I have previously subscribed Spotify Premium via Partner with Singtel Telecom. I have since cancelled Spotify ...
Casual Listener
880 Views
2 replies
0 likes
I currently put up in India and I have a premiuim students subscription till next year march. But I will be moving to Ireland next month. How will this affect my subscription? Do I need to buy the subscription again after changing the country? Or my ...
I currently put up in India and I have a premiuim students subscription till next year march. But I will be moving to Ireland next month. How will this affect my subscription? Do I need to buy...
Casual Listener
823 Views
1 replies
0 likes
PlanPremiumCountryUSDevicePixelOperating SystemAndroid My Question or IssueI had a late payment by literally 1 day and now don't have Hulu anymore, is there a way that Spotify could provide a branch of forgiveness and give back Hulu?
Plan Premium Country US Device Pixel Operating System Android My Question or Issue I had a late payment by literally 1 day and now don't have Hulu anymore, is there a way that Spotif...
Roadie
446 Views
1 replies
0 likes
I live in the US and I have a friend in Canada whom I would like to give a Spotify gift card so he can get Premium. I found a link to purchase Spotify ecards, but it says Page Not Found. Is it still possible to give a Spotify ecards to Canadian resid...
I live in the US and I have a friend in Canada whom I would like to give a Spotify gift card so he can get Premium. I found a link to purchase Spotify ecards, but it says Page Not Found. Is it still ...
Spotify Star
11937 Views
5 replies
0 likes
Last month, I filed an arbitration case against Spotify, because I have been unable to resolve a dispute related to a gift card. I followed all the instructions in Section 14 of the Terms & Conditions for Gift Cards, which you can read here:https://w...
Last month, I filed an arbitration case against Spotify, because I have been unable to resolve a dispute related to a gift card. I followed all the instructions in Section 14 of the Terms & Condi...
Roadie
915 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I was just hired today and had just cancelled my previous Spotify Students Premium. I go t...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I wa...
Roadie
1881 Views
1 replies
0 likes
Hi. Can i play the song on my Internet Radio? Do i need to obtain any additional license? Thanks.
Hi. Can i play the song on my Internet Radio? Do i need to obtain any additional license? Thanks.
Spotify Star
725 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
500 Views
1 replies
0 likes
My wife forgot to bring music for a recent flight so I told her I could upgrate to premium family just for this month so she could download some music. When I got home I noticed my Hulu no longer worked. I now learned that if you upgrade your account...
My wife forgot to bring music for a recent flight so I told her I could upgrate to premium family just for this month so she could download some music. When I got home I noticed my Hulu no longer wor...
Roadie
746 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceGoogle PixelOperating SystemAndroid My Question or IssueI have been told and research tells me that spotify transcodes the 320k vorbis output into 256k AAC for the Chomecast, in my case, Chromecast Audio. This is unacceptab...
Plan Premium Country USA Device Google Pixel Operating System Android My Question or Issue I have been told and research tells me that spotify transcodes the 320k vorbis output into ...
Community Legend
686 Views
1 replies
1 likes
so i just opened hulu for the first time in a couple weeks and i saw that im not subscribed anymore and i saw that my spotify plan was changed to the family plan. i googled some articles and realized that hulu's only available with spotify for studen...
so i just opened hulu for the first time in a couple weeks and i saw that im not subscribed anymore and i saw that my spotify plan was changed to the family plan. i googled some articles and realized...
Roadie
1000 Views
2 replies
0 likes
PlanFamily Premium My Question or IssueMoin Community,als Zahlungsmehode benutzte ich die Lastschrift. Diesen Monat konnte ich leider nicht zahlen und mein Premium wurde entfernt. Um meine Rechnung auszugleichen, hat meine Freundin den Betrag von 14....
Plan Family Premium My Question or Issue Moin Community, als Zahlungsmehode benutzte ich die Lastschrift. Diesen Monat konnte ich leider nicht zahlen und mein Premium wurde entfernt. Um m...
Regular
1558 Views
8 replies
0 likes
This month I was charged the regular premium 9.99 & not the student premium 4.99 which I previously had. I had to go into my account & verify than Im a student AGAIN. If my 12 months as a student were over an email making me aware would have been nic...
This month I was charged the regular premium 9.99 & not the student premium 4.99 which I previously had. I had to go into my account & verify than Im a student AGAIN. If my 12 months as a stu...
Spotify Star
711 Views
1 replies
0 likes
I have a subscription for spotify premium. For the past two months, I have noticed I have been charged twice. The first transaction on the first day of the month, the next happening the following day. Why is this occuring?
I have a subscription for spotify premium. For the past two months, I have noticed I have been charged twice. The first transaction on the first day of the month, the next happening the following day...
Spotify Star
1034 Views
1 replies
0 likes
I have a subscriber for some time now. I ordered the premium service and for MONTHS I have been charged $16+ instead of the advertised $9.99 a month. I am very unsatisfied and would like something to be done! Thank You!
I have a subscriber for some time now. I ordered the premium service and for MONTHS I have been charged $16+ instead of the advertised $9.99 a month. I am very unsatisfied and would like something to...
Community Legend
7249 Views
3 replies
1 likes
