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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131224 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
64091 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
244656 Views
150 replies
13 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
501 Views
1 replies
0 likes
My wife forgot to bring music for a recent flight so I told her I could upgrate to premium family just for this month so she could download some music. When I got home I noticed my Hulu no longer worked. I now learned that if you upgrade your account...
My wife forgot to bring music for a recent flight so I told her I could upgrate to premium family just for this month so she could download some music. When I got home I noticed my Hulu no longer wor...
Roadie
749 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceGoogle PixelOperating SystemAndroid My Question or IssueI have been told and research tells me that spotify transcodes the 320k vorbis output into 256k AAC for the Chomecast, in my case, Chromecast Audio. This is unacceptab...
Plan Premium Country USA Device Google Pixel Operating System Android My Question or Issue I have been told and research tells me that spotify transcodes the 320k vorbis output into ...
Community Legend
687 Views
1 replies
1 likes
so i just opened hulu for the first time in a couple weeks and i saw that im not subscribed anymore and i saw that my spotify plan was changed to the family plan. i googled some articles and realized that hulu's only available with spotify for studen...
so i just opened hulu for the first time in a couple weeks and i saw that im not subscribed anymore and i saw that my spotify plan was changed to the family plan. i googled some articles and realized...
Roadie
1006 Views
2 replies
0 likes
PlanFamily Premium My Question or IssueMoin Community,als Zahlungsmehode benutzte ich die Lastschrift. Diesen Monat konnte ich leider nicht zahlen und mein Premium wurde entfernt. Um meine Rechnung auszugleichen, hat meine Freundin den Betrag von 14....
Plan Family Premium My Question or Issue Moin Community, als Zahlungsmehode benutzte ich die Lastschrift. Diesen Monat konnte ich leider nicht zahlen und mein Premium wurde entfernt. Um m...
Regular
1567 Views
8 replies
0 likes
This month I was charged the regular premium 9.99 & not the student premium 4.99 which I previously had. I had to go into my account & verify than Im a student AGAIN. If my 12 months as a student were over an email making me aware would have been nic...
This month I was charged the regular premium 9.99 & not the student premium 4.99 which I previously had. I had to go into my account & verify than Im a student AGAIN. If my 12 months as a stu...
Spotify Star
712 Views
1 replies
0 likes
I have a subscription for spotify premium. For the past two months, I have noticed I have been charged twice. The first transaction on the first day of the month, the next happening the following day. Why is this occuring?
I have a subscription for spotify premium. For the past two months, I have noticed I have been charged twice. The first transaction on the first day of the month, the next happening the following day...
Spotify Star
1036 Views
1 replies
0 likes
I have a subscriber for some time now. I ordered the premium service and for MONTHS I have been charged $16+ instead of the advertised $9.99 a month. I am very unsatisfied and would like something to be done! Thank You!
I have a subscriber for some time now. I ordered the premium service and for MONTHS I have been charged $16+ instead of the advertised $9.99 a month. I am very unsatisfied and would like something to...
Community Legend
7252 Views
3 replies
1 likes
PlanPremiumCountryNetherlands DeviceAndroid, Windows, Chrome, android and crapleOperating SystemWindows 7/8/10, android and aple My Question or IssueI want the option to see and shuffel all songs in my library back. 95% of the time I shuffle random s...
Plan Premium Country Netherlands Device Android, Windows, Chrome, android and craple Operating System Windows 7/8/10, android and aple My Question or Issue I want the...
Roadie
516 Views
1 replies
0 likes
There was another post similar to this question, but the reply to that issue just linked one of the multiple FAQs (which referred to Spotify gift cards, not any other form of payment). So if this does end up answered by a Spotify employee, please fix...
There was another post similar to this question, but the reply to that issue just linked one of the multiple FAQs (which referred to Spotify gift cards, not any other form of payment). So if this doe...
Casual Listener
978 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDevice(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery month spotify wants my payment informations again and again. Im using the same credi cart at every payment but its doesnt takes ...
Plan Premium Country Turkey Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Every month spotify wants my payment informations aga...
Spotify Star
853 Views
1 replies
0 likes
The subscription section does not have the payment change option. What happened? The KB article is incorrect.Please advise.
The subscription section does not have the payment change option. What happened? The KB article is incorrect. Please advise.
Spotify Star
658 Views
1 replies
0 likes
Olá, Fiz o pagamento do Spotify Premium há dois dias através do boleto bacário, mas o serviço não foi liberado para mim até agora. Não estava disponível para a escolha do Cartão de Crédito e acabei pagando no boleto. O débito já foi efetuado no banco...
Olá, Fiz o pagamento do Spotify Premium há dois dias através do boleto bacário, mas o serviço não foi liberado para mim até agora. Não estava disponível para a escolha do Cartão de Crédito e acabei p...
Spotify Star
647 Views
1 replies
0 likes
Plan - PremiumCountry - US DeviceiPhone 8 My Question or IssueHi. I noticed that I'm being charged on my debit card and my credit card for premium accounts. How can I stop the charge on my debit card? Thanks,Adriana
Plan - Premium Country - US Device iPhone 8 My Question or Issue Hi. I noticed that I'm being charged on my debit card and my credit card for premium accounts. How can I ...
Spotify Star
681 Views
1 replies
0 likes
Hi, so I recently purchased a 10€ giftcard with a code and I wanted to enter it but it just said that something went wrong and I either should try it later (which I did) or I should look up to the standard support. I tried to follow the solutions fro...
Hi, so I recently purchased a 10€ giftcard with a code and I wanted to enter it but it just said that something went wrong and I either should try it later (which I did) or I should look up to...
Moderator
3183 Views
22 replies
0 likes
PlanPremiumCountryMéxico Device(iPhone Operating System(iOS My Question tengo un cargo del día 10 de julio que no concuerda con mi fecha de corte 15 para empezar al igual que la cantidad que pago mensualmente por lo cual este me sale tengo dos cargos...
Plan Premium Country México Device (iPhone Operating System (iOS My Question tengo un cargo del día 10 de julio que no concuerda con mi fecha de corte...
Spotify Star
600 Views
1 replies
0 likes
PlanPremium FamilyCountryBulgariaDeviceirrelevantOperating Systemirrelevant My Question or IssueHi guys, Recently my credit card got held by an ATM and the bank issued a new one. I got it and while it still wasn't activated I tried to update my payme...
Plan Premium Family Country Bulgaria Device irrelevant Operating System irrelevant My Question or Issue Hi guys, Recently my credit card got held by an ATM and the bank issu...
Spotify Star
864 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just want to listen to my music but I’m considering just sticking with YouTube Premium. So ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just ...
Spotify Star
768 Views
1 replies
0 likes
Hi all, does anybody know if Spotify Premium Duo will soon be available in Italy?
Hi all, does anybody know if Spotify Premium Duo will soon be available in Italy?
Spotify Star
912 Views
3 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9,...
Spotify Star
697 Views
1 replies
0 likes
