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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131358 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
64744 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245493 Views
150 replies
13 likes
Hi, I am the Premium user and recently I have trouble with Spotify keeps cutting off on my device. One minute it plays fine and then next, it stops and won't start again. I have been uninstalled and reinstalled the Spotify but it doesn't help at all....
Hi, I am the Premium user and recently I have trouble with Spotify keeps cutting off on my device. One minute it plays fine and then next, it stops and won't start again. I have been un...
Spotify Star
805 Views
1 replies
2 likes
PlanPremiumCountryUKDeviceSamsung S9 My Question or Issueapparently theres an issue with my payment, when I go to fix it I'm told that I'm not eligible for the standard, non-family, pay monthly subscription? I cant afford the family subscription! I'm...
Plan Premium Country UK Device Samsung S9 My Question or Issue apparently theres an issue with my payment, when I go to fix it I'm told that I'm not eligible for the standard, non-fami...
Spotify Star
646 Views
1 replies
0 likes
Hello,My credit card number changed this month and a pop up appeared on my phone telling me to renew it. I've done it but it changed my Premium plan to a Family one. What can I do to change my plan and be billed for a premium plan instead of a family...
Hello, My credit card number changed this month and a pop up appeared on my phone telling me to renew it. I've done it but it changed my Premium plan to a Family one. What can I do to change my plan...
Spotify Star
546 Views
1 replies
0 likes
Hi, I want to manage my record labels music on Spotify. My label is distributed through Proton. The music is already on Spotify. Would love to have a label account where I can feature the labels music and make playlists and direct people from social ...
Hi, I want to manage my record labels music on Spotify. My label is distributed through Proton. The music is already on Spotify. Would love to have a label account where I can feature the labels musi...
Spotify Star
967 Views
1 replies
0 likes
Planatm Free but I would like to buy PremiumCountry Germany DevicePC and iPhone 6s+Operating SystemWindows 10 My Question or Issue First on german then on english: Meine Frage ist derzeit ist mein Konto nicht abgedeckt für Spotify Premium, wenn ich m...
Plan atm Free but I would like to buy Premium Country Germany Device PC and iPhone 6s+ Operating System Windows 10 My Question or Issue First on german then on english...
Spotify Star
967 Views
3 replies
0 likes
PlanPremiumCountryPhilippines DeviceOppo f1sOperating SystemMarshmallow My Question or IssueI just bought the 1 day trial because I thought i'll get the free 30 day trial if i bought it. Now my problem is using this 1 day trial i downloaded all the s...
Plan Premium Country Philippines Device Oppo f1s Operating System Marshmallow My Question or Issue I just bought the 1 day trial because I thought i'll get the free 30 day tr...
Spotify Star
940 Views
3 replies
0 likes
Paguei o Boleto no sábado dia 06/07, mas ainda não recebi nenhuma confirmação do spotify, sendo que pelo meu banco, ele já está considerado pago. Alguém pode me ajudar?
Paguei o Boleto no sábado dia 06/07, mas ainda não recebi nenhuma confirmação do spotify, sendo que pelo meu banco, ele já está considerado pago. Alguém pode me ajudar?
Spotify Star
400 Views
1 replies
0 likes
PlanPremiumCountrySingapore (SG)DeviceSamsung Galaxy 9, Galaxy A50, Macbook Pro My Question or IssueI am trying to change country so ican replace my payment method to a local credit card.My current country in the family subscription is Singapore (SG)...
Plan Premium Country Singapore (SG) Device Samsung Galaxy 9, Galaxy A50, Macbook Pro My Question or Issue I am trying to change country so ican replace my payment meth...
Spotify Star
552 Views
1 replies
0 likes
I want to change my account to a premium family subscription. Please could you help me do this, I cant see where the option is.
I want to change my account to a premium family subscription. Please could you help me do this, I cant see where the option is.
Community Legend
413 Views
1 replies
0 likes
Mi suscripción duró apenas 18 días y ya se cobró nuevamente. Inició el 20 de Junio por lo cuál debió renovarse el 20 de Julio, pero no... se renovo apenas siendo 08 de Julio, ayudaaa!!!
Mi suscripción duró apenas 18 días y ya se cobró nuevamente. Inició el 20 de Junio por lo cuál debió renovarse el 20 de Julio, pero no... se renovo apenas siendo 08 de Julio, ayudaaa!!!
Casual Listener
765 Views
2 replies
0 likes
Plan Premium Country USA Device Android Operating System Oreo My Question or Issue I was wondering what would happen to my Hulu if I happened to change my plan from the standard to Premium Duo.
Plan Premium Country USA Device Android Operating System Oreo My Question or Issue I was wondering what would happen to my Hulu if I happened to change my plan fro...
Visitor
10290 Views
11 replies
0 likes
PlanFree/PremiumCountryChileDevice(Galaxy S10e)Operating System(Android 9) My Question or IssueHello, I bought the samsung galaxy s10e in May in the United States, but when I returned to Chile I did not see the 6-month offer of spotify premium for fr...
Plan Free/Premium Country Chile Device (Galaxy S10e) Operating System (Android 9) My Question or Issue Hello, I bought the samsung galaxy s10e in May in the United States, but when I...
Spotify Star
1442 Views
7 replies
0 likes
Informo de error para pagar, hablo con el banco y me dice que ellos realizan el envío del pago pero spotify la rechaza, envío imagen del error.
Informo de error para pagar, hablo con el banco y me dice que ellos realizan el envío del pago pero spotify la rechaza, envío imagen del error.
Spotify Star
1083 Views
5 replies
0 likes
I’m trying to change my account info but I don’t know my email or username so it keeps charging me and I want to cancel it, how do I do that ?Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Androi...
I’m trying to change my account info but I don’t know my email or username so it keeps charging me and I want to cancel it, how do I do that ? Free/Premium Country Device (iPhone 8, Samsu...
Spotify Star
453 Views
1 replies
0 likes
PlanFree/PremiumCountryGermanyDevice Operating System My Question or IssueHey, I recently bought a redeem code at supermarket. I tried to activate premium, but it keeps saying there was a problem. I looked it up in help and followed the advices, but ...
Plan Free/Premium Country Germany Device Operating System My Question or Issue Hey, I recently bought a redeem code at supermarket. I tried to activate premium, ...
Spotify Star
386 Views
1 replies
0 likes
I would like to know why it says I'll be charged .99 for three months and the. 9.99 a month after that but I was charged 119?? Can someone please tell me how I can get this handled? Thanks
I would like to know why it says I'll be charged .99 for three months and the. 9.99 a month after that but I was charged 119?? Can someone please tell me how I can get this handled? Thanks&n...
Spotify Star
668 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
426 Views
1 replies
0 likes
I have a student premium account and my family just got a family account. I cancelled the student account since I want to get on the family account. When I accept the invitation, I don't get asked to put in the verification code and I cannot get hook...
I have a student premium account and my family just got a family account. I cancelled the student account since I want to get on the family account. When I accept the invitation, I don't get asked to...
Spotify Star
769 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got spotify premium and all was well and I could download music and listen to it offline, b...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got s...
Composer
575 Views
2 replies
0 likes
This isn't a question. Just a notice to those looking for information like I was when I suddenly couldn't access my connected Hulu account.While traveling I lost my debit card. I canceled it, causing my Spotify payment to be rejected. I couldn't upda...
This isn't a question. Just a notice to those looking for information like I was when I suddenly couldn't access my connected Hulu account. While traveling I lost my debit card. I canceled it, c...
Spotify Star
1255 Views
1 replies
1 likes
