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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131479 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65233 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
246335 Views
151 replies
13 likes
PlanStudnet PlanCountryCanadaDevice(iPhone 6s + Desktop on Google Chrome My Question or IssueMy 1st year as a student ended on Aug 30th, so I went to renew it, but when I try it gives me the error message "You have already redeemed this offer." I wen...
Plan Studnet Plan Country Canada Device (iPhone 6s + Desktop on Google Chrome My Question or Issue My 1st year as a student ended on Aug 30th, so I went to renew it, but when I try i...
Casual Listener
737 Views
2 replies
0 likes
Case is as follows: I made an account and used the wrong email (stressful day).I then put in my payment card info for the spotify trial for premium (which will expire soon). Now I can not access the account (since it was not my email, probably it jus...
Case is as follows: I made an account and used the wrong email (stressful day). I then put in my payment card info for the spotify trial for premium (which will expire soon). Now I c...
Community Legend
403 Views
1 replies
0 likes
Plan Free/PremiumCountry India Device Samsung s10 My Question or IssueI applied for a student premium account which says that 3 months are free and then, Rs66/month would be charged as a discounted rate. But it asked me for payment even for the 3 mon...
Plan Free/Premium Country India Device Samsung s10 My Question or Issue I applied for a student premium account which says that 3 months are free and then, Rs66/month wo...
Community Legend
312 Views
1 replies
0 likes
PlanStudent PremiumCountryTurkeyDeviceiPhone 7Operating SystemiOS 12.4.1 My Question or IssueI wanted to activate my student discount and get the premium, but it seems that there is no option for me to pay this by mobile payment. There is an option t...
Plan Student Premium Country Turkey Device iPhone 7 Operating System iOS 12.4.1 My Question or Issue I wanted to activate my student discount and get the premium, but it seems that t...
Community Legend
452 Views
2 replies
0 likes
PlanoGrátis / PremiumPaísBrasilDispositivo(iPhone 7 Plus)Sistema operacional(iOS 10) Minha pergunta ou problemaPaguei pelo plano premium via boleto bancário há 3 dias, e meu plano ainda não mudou. Como posso proceder para comprovar que já está pago e...
Plano Grátis / Premium País Brasil Dispositivo (iPhone 7 Plus) Sistema operacional (iOS 10) Minha pergunta ou problema Paguei pelo plano premium via boleto bancário há 3 dias...
Spotify Star
313 Views
1 replies
0 likes
I've been trying to change my payment over to my capital one card, but every time I try, spotify says it's having a problem. I've tried on numerous occasions over the past week. Help!
I've been trying to change my payment over to my capital one card, but every time I try, spotify says it's having a problem. I've tried on numerous occasions over the past week. Help!
Community Legend
587 Views
2 replies
0 likes
PlanPremium CountryCanada Operating SystemWindows 10 My Question or IssueI purchased a gift card for $10 at FreshCo and when trying to redeem it, the website tells me it's invalid. I have gone through all the troubleshooting tips and none of it works...
Plan Premium Country Canada Operating System Windows 10 My Question or Issue I purchased a gift card for $10 at FreshCo and when trying to redeem it, the website tells ...
Spotify Star
258 Views
1 replies
0 likes
Plan 129 monthlyFree/PremiumCountry Philippines Device(samsung a50)Operating System(android) My Question or IssueWas not able to pay my premium account due to my link card was blocked and still under processing. How can i pay may premium account for ...
Plan 129 monthly Free/Premium Country Philippines Device (samsung a50) Operating System (android) My Question or Issue Was not able to pay my premium account due to my link ca...
Spotify Star
304 Views
1 replies
0 likes
I have a premium subscription and just bought a gift card from the grocery store. When I try to enter it in it says "Something went wrong." I've tried everything. It's amazing to me that I'm unable to chat with support about this in a chat or on the ...
I have a premium subscription and just bought a gift card from the grocery store. When I try to enter it in it says "Something went wrong." I've tried everything. It's amazing to me th...
Spotify Star
302 Views
1 replies
1 likes
INone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10,etc.) My Question or Issue...
INone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro ...
Spotify Star
553 Views
3 replies
0 likes
I have been paying my subscrpition without interruprtion since 2018 and since a few weeks I am no longer able to benefit from the "premium" package as before. i have tried logging out of all devices, confirming the payments via paypal, all is in orde...
I have been paying my subscrpition without interruprtion since 2018 and since a few weeks I am no longer able to benefit from the "premium" package as before. i have tried logging out of all devices,...
Spotify Star
572 Views
6 replies
0 likes
I have had spotify premium for sometime and have hulu along with it and magically it is no longer there. Why is that? Also why the heck do students get discounts but Veterans and Active Duty do not? What makes them so special?
I have had spotify premium for sometime and have hulu along with it and magically it is no longer there. Why is that? Also why the heck do students get discounts but Veterans and Active Duty do not? ...
Spotify Star
1411 Views
12 replies
0 likes
Vou acabar ficando sem premium no spotify por que estou sem limite no cartão, as musicas que eu baixei continuo podendo ouvir offline?
Vou acabar ficando sem premium no spotify por que estou sem limite no cartão, as musicas que eu baixei continuo podendo ouvir offline?
Community Legend
1751 Views
1 replies
0 likes
Bom dia.Não estou conseguindo assinar o Premium. Toda vez que tento aparece que teve um problema ao realizar o pagamento.O método de pagamento escolhido foi o débito do Bradesco.Já tentei usar outros navegadores, colocar em guia anônima, chequei os d...
Bom dia. Não estou conseguindo assinar o Premium. Toda vez que tento aparece que teve um problema ao realizar o pagamento. O método de pagamento escolhido foi o débito do Bradesco. Já tentei usar ...
Community Legend
884 Views
5 replies
0 likes
PremiumArgentina DeviceLg Q6 Hola, mi cuenta premium pasó a free de la noche a la mañana. Todos mis pagos están al día. No tengo varias cuentas, uso la misma desde hace años. Ya probé volver a iniciar sesión y no sirve
Premium Argentina Device Lg Q6 Hola, mi cuenta premium pasó a free de la noche a la mañana. Todos mis pagos están al día. No tengo varias cuentas, uso la misma desde hace años. Ya...
Community Legend
323 Views
1 replies
0 likes
REFUNDNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry: Malaysia Device(iPhone 6)Operating System(iOS 11) My Question or IssueCan i request for refund because i f...
REFUNDNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country: Malaysia Device (iPhone 6) Operating S...
Community Legend
300 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceiPhone XOperating SystemiOS 10 My Question or IssueSince the day my premium account expirered, I tried to renew it and since that day it as been charging me twice monthly for one account. My two account numbers are P0C7...
Plan Premium Country Canada Device iPhone X Operating System iOS 10 My Question or Issue Since the day my premium account expirered, I tried to renew it and since that day it a...
Community Legend
292 Views
1 replies
0 likes
Plan Premium for Family CountryCzech Republic Device Lenovo P70 Operating System Android 5.1 My Question or Issue Hi Team, I have just discovered that since activating Premium for Family on April 14, I have been double charged twice (April, May), ie....
Plan Premium for Family Country Czech Republic Device Lenovo P70 Operating System Android 5.1 My Question or Issue Hi Team, I have just discovered that since activating Pr...
Visitor
1993 Views
13 replies
0 likes
PlanPremiumUSA My Question or Issue I have had the Hulu Spotify subscription for over a year, 4/12/2018 activation date. Today, I had to unlink my Hulu account and recreate a new account, because someone had gained access to my account, and a device ...
Plan Premium USA My Question or Issue I have had the Hulu Spotify subscription for over a year, 4/12/2018 activation date. Today, I had to unlink my Hulu account and recreat...
Community Legend
754 Views
1 replies
0 likes
When paying for this month's subscription I was charged 6 times the same amount! That's insane. What can I do to fix this issue? I am not logging through facebook and everything is working fine on my paypal account. please help! Thanks
When paying for this month's subscription I was charged 6 times the same amount! That's insane. What can I do to fix this issue? I am not logging through facebook and everything is working fine on my...
Spotify Star
403 Views
1 replies
0 likes
