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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75101 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140174 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80509 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269633 Views
159 replies
13 likes
I have tried to change my subscription payment to my new card and nothing i do seems to work, i keep getting a message that says payment failed. my card has enough money on it and i called my bank to even make sure there was nothing that could stop i...
I have tried to change my subscription payment to my new card and nothing i do seems to work, i keep getting a message that says payment failed. my card has enough money on it and i called m...
Casual Listener
620 Views
4 replies
0 likes
PlanPremiumCountryPhilippinesDeviceHwuawei LDNLX2Operating SystemAndroid 8My Question or IssueAs like the subject says, i paid twice on my subscription, 1st was sept6 with my other bank card after 11sept after midnight premium went free so I had to p...
Plan Premium Country Philippines Device Hwuawei LDNLX2 Operating System Android 8 My Question or Issue As like the subject says, i paid twice on my subscription, 1st was sept6 with my other ...
Composer
442 Views
1 replies
0 likes
Plan: PremiumCountry: IndiaDevice: Nokia 8.1Operating System: Android One My Question or IssueI was charged Rs. 66 on my first attempt to register the student premium account. The money was deducted from my UPI ID as well however it did not reflect o...
Plan: Premium Country: India Device: Nokia 8.1 Operating System: Android One My Question or Issue I was charged Rs. 66 on my first attempt to register the student premium account. T...
Community Legend
600 Views
2 replies
0 likes
Hi everyone !I'm having a little trouble subscribing to premium again after I've canceled my previous subscription. There is a messege that says there's a problem with the payment method, I've tried everything but it does not work. Can someone help m...
Hi everyone ! I'm having a little trouble subscribing to premium again after I've canceled my previous subscription. There is a messege that says there's a problem with the payment method, I...
Spotify Star
420 Views
1 replies
0 likes
PlanPremiumCountryNZDeviceSamsungAndroid My Question or IssueWhen I try to update my payment details in the app it seems like I am forced to upgrade to Family subscription with no option of staying on the regular premium subscription. I was able to s...
Plan Premium Country NZ Device Samsung Android My Question or Issue When I try to update my payment details in the app it seems like I am forced to upgrade to Family subscription with...
Spotify Star
560 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDevice(iPhone 6, Samsung Galaxy S10E)Operating System(iOS 10, Android Nougat, Windows 10,etc.) My Question or IssueThought I had reverified my student account subscription but have found out this is not the case due to...
Plan Premium Country United Kingdom Device (iPhone 6, Samsung Galaxy S10E) Operating System (iOS 10, Android Nougat, Windows 10,etc.) My Question or Issue Thought I had reverified my...
Spotify Star
352 Views
1 replies
0 likes
PlanFree/Premium trialDevicemobile phoneOperating SystemAndroid My Question or IssueI am recieving charges from Spotify after trying the free Premium trial and cancelling it before the end of the trial period. I have tried to contact customer support...
Plan Free/Premium trial Device mobile phone Operating System Android My Question or Issue I am recieving charges from Spotify after trying the free Premium trial and cancelling it befo...
Community Legend
328 Views
1 replies
0 likes
So, I have a Hulu account. It is a basic plan that I got discounted. Is that not able to be linked to spotify? Do I have to cancel my current plan to get spotify premium and link it with my hulu?
So, I have a Hulu account. It is a basic plan that I got discounted. Is that not able to be linked to spotify? Do I have to cancel my current plan to get spotify premium and link it with my hulu?
Community Legend
351 Views
1 replies
0 likes
Plan Free Country Indonesia Device iPhone 6 Operating System iOS 12 My Question or Issue I want upgrade my spotify account to premium. And spotify already charge my money. However when i tried to open spotify it is still free version. Please help, th...
Plan Free Country Indonesia Device iPhone 6 Operating System iOS 12 My Question or Issue I want upgrade my spotify account to premium. And spotify already charge my money. ...
Gig Goer
1034 Views
5 replies
0 likes
My signifigant other a couple weeks ago just went out back to college and we both use a family premium account to share, I was just wondering if this effects the limits of the premium because she is a city away? I need to know so I can switch to a no...
My signifigant other a couple weeks ago just went out back to college and we both use a family premium account to share, I was just wondering if this effects the limits of the premium because she is ...
Community Legend
659 Views
3 replies
0 likes
Hi,I would like to take a familly account for me, my wife and i would to invite the goddaughter of my wife.she had 8 years old and i would like to take this for her birthday. It will be ok? Thank you
Hi, I would like to take a familly account for me, my wife and i would to invite the goddaughter of my wife. she had 8 years old and i would like to take this for her birthday. It ...
Community Legend
700 Views
1 replies
0 likes
So I have already contacted Spotify but, as expected, the customer service experience has been terrible and the only response I have received entails 'click this link, try every email you've ever had or can make an account with, and try to find the e...
So I have already contacted Spotify but, as expected, the customer service experience has been terrible and the only response I have received entails 'click this link, try every email you've ever had...
Spotify Star
623 Views
3 replies
1 likes
PlanFreeCountryArequipa-Perú DeviceHuawei p smart 2019Operating SystemAndroid My Question or IssueThis morning I tried to register for the spotify duo on the link, it appears that it no longer exists
Plan Free Country Arequipa-Perú Device Huawei p smart 2019 Operating System Android My Question or Issue This morning I tried to register for the spotify duo on the link, it ap...
Community Legend
694 Views
1 replies
0 likes
I currently started a spotify premium account under the 4.99 student deal but I don't have access to premium or any link or idea on how to get my Hulu account started up. I checked my bank statement and sew the 4.99 was taken so i need this resolved....
I currently started a spotify premium account under the 4.99 student deal but I don't have access to premium or any link or idea on how to get my Hulu account started up. I checked my bank statement ...
Visitor
1056 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter Spotify deleted my account,then activated it again. It says get premium in the left cor...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue After S...
Not applicable
1142 Views
6 replies
0 likes
PlanPremiumCountryUSADeviceN/AOperating SystemN/A My Question or Issue If your account gets breached in the latest round of people trying to hijack family plans by switching users from premium to family, do you then get your hulu/premium subscription...
Plan Premium Country USA Device N/A Operating System N/A My Question or Issue If your account gets breached in the latest round of people trying to hijack family plans by swi...
Spotify Star
648 Views
1 replies
0 likes
My Spotify Premium doesn't workI saw an advertisement of 3 months spotify premium for free. It's the first time I've tried this, so I've never had Spotify Premium before. I bought (you need to fill in your bankacc) it 2 days ago, and I even got an em...
My Spotify Premium doesn't work I saw an advertisement of 3 months spotify premium for free. It's the first time I've tried this, so I've never had Spotify Premium before. I bought (you need to fill...
Community Legend
861 Views
3 replies
0 likes
PlanPremiumCountryuSA Device(iPhone XOperating System(iOS 10 My Question or Issuemy account was supposed to be switched to the family account months ago. Now I am getting billed monthly still. I need a 100% refund.
Plan Premium Country uSA Device (iPhone X Operating System (iOS 10 My Question or Issue my account was supposed to be switched to the family account months ago. Now I...
Spotify Legend
503 Views
2 replies
0 likes
PlanFreeCountryAustria My Question or IssueI tried to get the student discount for premium, so I signed up for it and got verified by SheerID.When I tried to submit my bank details I received an error message saying that because I have already made u...
Plan Free Country Austria My Question or Issue I tried to get the student discount for premium, so I signed up for it and got verified by SheerID. When I tried to submit my ...
Spotify Star
937 Views
1 replies
1 likes
I trying to upgrade to student premium, but every time I go on that page is shows me that it doesn't exist. Does somebody know what I can do?
I trying to upgrade to student premium, but every time I go on that page is shows me that it doesn't exist. Does somebody know what I can do?
Spotify Legend
611 Views
2 replies
0 likes
