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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131084 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
63665 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
243966 Views
149 replies
13 likes
I missed a payment on my Spotify premium, and after updating my payment/reactivating my Spotify subscription, I'm unable to reactivate my hulu subcscription. I've looked all over the place for a way to do it, I've chatted with hulu support who couldn...
I missed a payment on my Spotify premium, and after updating my payment/reactivating my Spotify subscription, I'm unable to reactivate my hulu subcscription. I've looked all over the place for a way ...
Casual Listener
3596 Views
10 replies
1 likes
I payed for premium a couple days ago and the transaction has been pending. Now it has gone through my premium still won’t woek I’ve trued logging in and out and everything but it won’t work. I have payed for the 3 month trial but it’s not working. C...
I payed for premium a couple days ago and the transaction has been pending. Now it has gone through my premium still won’t woek I’ve trued logging in and out and everything but it won’t work. I have ...
Spotify Star
721 Views
5 replies
0 likes
Student PlanPremiumSingapore DeviceMac I keep receiving emails about Spotify Premium Payment Failure. I've been having this issue for a few months now, and my Spotify Premium stops working, and then I have to 'update' the payment information, but I'm...
Student Plan Premium Singapore Device Mac I keep receiving emails about Spotify Premium Payment Failure. I've been having this issue for a few months now, and ...
Roadie
555 Views
1 replies
0 likes
PlanFree/PremiumCountryPhilippinesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 6 plusOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOs 12.3.1 My Question or IssueSpotify Montly Premium is about to expire today and I want t...
Plan Free/Premium Country Philippines Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 6 plus Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOs 12.3.1  ...
Spotify Legend
575 Views
2 replies
0 likes
Hi! I have a long-standing family subscription, that has been working fine until now. Suddenly I'm on free. * If I look at the subscription page it says spotify free.* If I check the receipts, the last payment was June 2nd this year. Three days ago.*...
Hi! I have a long-standing family subscription, that has been working fine until now. Suddenly I'm on free. * If I look at the subscription page it says spotify free. * If I check the receipt...
Casual Listener
730 Views
4 replies
0 likes
Good morning folks, for any reasony Spotify did not charge my bank account in June even though I did not cancel my contract.Can anybody help? Thanks,Sebastian
Good morning folks, for any reasony Spotify did not charge my bank account in June even though I did not cancel my contract. Can anybody help? Thanks, Sebastian
Spotify Legend
557 Views
2 replies
2 likes
Realice el pago de la cuenta premium efectivamente (se me acredito el monto en la tarjeta) y funciona pero quiero cambiar a plan familiar y al ingresar a mi cuenta figuro como usuario de spotify free, no reconoce mi pago realizado ni me llego un mail...
Realice el pago de la cuenta premium efectivamente (se me acredito el monto en la tarjeta) y funciona pero quiero cambiar a plan familiar y al ingresar a mi cuenta figuro como usuario de spotify free...
Spotify Legend
433 Views
1 replies
0 likes
I have had the spotify student plan for over a year now. The only thing I've recently changed is my payment to a different credit card. It already billed me for this month so its not that. I've had hulu this whole time connected and just today I trie...
I have had the spotify student plan for over a year now. The only thing I've recently changed is my payment to a different credit card. It already billed me for this month so its not that. I've had h...
Composer
346 Views
1 replies
0 likes
I have a student account with Hulu $4.99/mo that expired a couple days ago, I just reverified that I was a student but my Hulu isn’t working and Spotify still says I’m premium, why doesn’t it say I’m a student?
I have a student account with Hulu $4.99/mo that expired a couple days ago, I just reverified that I was a student but my Hulu isn’t working and Spotify still says I’m premium, why doesn’t it say I’m...
Spotify Legend
321 Views
1 replies
0 likes
PlanPremiumCountry DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI just bought a friend of mine a month of spotify premium and when she redeemed the code it went in a seemingly random account named: x7razqqf45bzwvise315ek0a5 ...
Plan Premium Country Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue I just bought a friend of mine a month of spotify premium and when she red...
Spotify Star
272 Views
1 replies
0 likes
PlanFamily PemiumCountry DevicePhoneOperating Android My Question or Issue.Hi,I have the Family Premium subscription on the Spotify app on my phone, it was working perfect. I recently brought new phones, the Spotify app on the new phones had the free...
Plan Family Pemium Country Device Phone Operating Android My Question or Issue. Hi, I have the Family Premium subscription on the Spotify app on my phone, it was working per...
Spotify Star
14258 Views
3 replies
0 likes
PlanGetting spotify premiumMy Question or IssueI want to get Spotify premium. Since i have no creditcard (and I'm not planning on getting one), I chose to use paypal. It was rather disappointing to see that when I continued I was asked to link a cred...
Plan Getting spotify premium My Question or Issue I want to get Spotify premium. Since i have no creditcard (and I'm not planning on getting one), I chose to use paypal. It was rather disappointin...
Spotify Star
2490 Views
7 replies
0 likes
Hi, I have noticed I have been charged twice for Spotify premium for the last three months. Once through iTunes and then the second time through my mobile phone bill. How can I get a refund? Thanks
Hi, I have noticed I have been charged twice for Spotify premium for the last three months. Once through iTunes and then the second time through my mobile phone bill. How can ...
Spotify Legend
481 Views
1 replies
0 likes
Spotify asked me to log in again all of the sudden. When I tried, it said I was using the wrong password (I’m 99% sure that’s not true). I tried changing the password, but I don’t have access to the linked email address anymore. I think my account go...
Spotify asked me to log in again all of the sudden. When I tried, it said I was using the wrong password (I’m 99% sure that’s not true). I tried changing the password, but I don’t have access to the ...
Roadie
900 Views
1 replies
1 likes
Hi!Ich habe das Problem das wenn ich über den Mobilfunkanbieter bezahlen will das dann ein Fehler kommt.Obwohl ich noch nie über mein Handy bezahlt habe und ich würde das angebot mit den 3 Monaten gerne nutzen wollen und könnte das nur über mein hand...
Hi! Ich habe das Problem das wenn ich über den Mobilfunkanbieter bezahlen will das dann ein Fehler kommt. Obwohl ich noch nie über mein Handy bezahlt habe und ich würde das angebot mit den 3 Monate...
Spotify Legend
433 Views
1 replies
0 likes
I just bought a Spotify gift card but I can't read the code correctly. Some (two of them) letters or numbers are impossible to read. Is it possible to find the code with the number of the card ? Mine is REMOVED I can send the picture but I am not sur...
I just bought a Spotify gift card but I can't read the code correctly. Some (two of them) letters or numbers are impossible to read. Is it possible to find the code with the number of the card ? Mine...
Spotify Star
1080 Views
1 replies
0 likes
How can I cancel my premium subscription on a different account if I don’t have access to the email associated with the account. I can’t remember my Spotify password and cannot reset it because I am unable to access that email.
How can I cancel my premium subscription on a different account if I don’t have access to the email associated with the account. I can’t remember my Spotify password and cannot reset it because I am ...
Roadie
352 Views
1 replies
1 likes
Premium Country United States DeviceMoto e5 Play Operating SystemAndroid 8.0.0 My Question or IssueI signed up for the 3 months for 99 cents and have since canceled my subscription, but the app is so ridiculously inconvenient with the Premium "featur...
Premium Country United States Device Moto e5 Play Operating System Android 8.0.0 My Question or Issue I signed up for the 3 months for 99 cents and have s...
Spotify Legend
333 Views
2 replies
0 likes
PlanPremium 3 months trialCountryIndonesiaDeviceiPhone 6Operating SystemiOS 12 My Question or IssueI have registered for a trial-Premium package using my credit card. then i want to register my wife for the same package (trial-Premium) using the the ...
Plan Premium 3 months trial Country Indonesia Device iPhone 6 Operating System iOS 12 My Question or Issue I have registered for a trial-Premium package using my credit card. then i ...
Spotify Star
5320 Views
1 replies
0 likes
PlanStudent SubscriptionCountrySingaporeDeviceSamsung S10Operating SystemAndroid My Question or Issue My premium subscription has stop working suddenly. Paid already at the start of the month like 2 days ago..i found that i was not able to download m...
Plan Student Subscription Country Singapore Device Samsung S10 Operating System Android My Question or Issue My premium subscription has stop working suddenly. Paid a...
Community Legend
306 Views
1 replies
1 likes
