Help - Subscriptions

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Jmoney76
Visitor
2023-08-09 4:33:02 PM
Saturday
Илья1
Newbie
172234 Views
113 replies
12 likes

172234 Views
113 replies
12 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

JoeFoSho
Music Fan
2023-10-16 9:24:16 PM
2024-12-12 1:50:57 PM
FenrisulvKK
Visitor
19065 Views
27 replies
4 likes

19065 Views
27 replies
4 likes

Student Spotify abroad

Hello, I live in France and I want to take the student subscribe for Spotify and I want to know if I can use it abroad like in Columbia. Thanks for the help.

Vicoo0
Newbie
Hello, I live in France and I want to take the student subscribe for Spotify and I want to know if I can use it abroad like in Columbia. Thanks for the help.
2019-06-01 6:29:06 PM
2019-06-02 1:06:01 AM
Billy-J
Spotify Star
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

Subscription payments

Premium for studentsItaly Samsung galaxy s7Android I've successfully payed (got charged on my bank account) still can't use the app without wifi. I have the receipt of May but it misses the April one.

Ancielika
Regular
Premium for students Italy Samsung galaxy s7 Android I've successfully payed (got charged on my bank account) still can't use the app without wifi. I have the receipt of May but it misse...
2019-05-27 7:45:59 PM
2019-06-01 10:52:58 PM
Billy-J
Spotify Star
841 Views
8 replies
0 likes

841 Views
8 replies
0 likes

Solved!! Annual to family

PlanPremiumCountryNetherlandsDeviceiPhone XS/DesktopOperating SystemiOS 12 Windows 10 Hi,I have an annual plan at the moment but i would like to go to a family subcription(without paying twice).Is this possible or do i have to wait the remaining mont...

user-removed
Visitor
Plan Premium Country Netherlands Device iPhone XS/Desktop Operating System iOS 12 Windows 10 Hi, I have an annual plan at the moment but i would like to go to a family subcription(wi...
2019-05-31 11:38:01 PM
2019-06-01 2:47:10 AM
user-removed
Not applicable
608 Views
2 replies
0 likes

608 Views
2 replies
0 likes

Codigo inválido

Cuando ingreso en códigoDe la tarjeta de regalo Aparece código inválido :'(

Rocket8
Casual Listener
Cuando ingreso en código De la tarjeta de regalo Aparece código inválido :'(
2019-05-29 2:26:33 AM
2019-06-01 2:19:49 AM
Brunelicia
Community Legend
694 Views
3 replies
0 likes
Spotify

694 Views
3 replies
0 likes

Spotify €0,99 offer doesn’t claim

PlanPremiumCountryNetherlqnds Device(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey, I recently made a new spotify account and with that also bought the offer of 3 months premium for €0,99. It got charged fr...

CHANtalN
Casual Listener
Plan Premium Country Netherlqnds Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey, I recently made a new spotify...
2019-05-31 10:12:21 PM
2019-05-31 11:18:58 PM
Billy-J
Spotify Star
899 Views
3 replies
0 likes
offer
Premium
Spotify

899 Views
3 replies
0 likes

Subscriptions!

PlanFree/PremiumCountry United Kingdom DeviceNokia 3Operating SystemAndroidMy wife and I tried singing up to the 3 months premium for 99p, she's managed to get hers, but with me, it first said that a free trial has already been used with my account, ...

soowoo
Newbie
Plan Free/Premium Country United Kingdom Device Nokia 3 Operating System Android My wife and I tried singing up to the 3 months premium for 99p, she's managed to get hers, but w...
2019-05-31 7:01:15 PM
2019-05-31 11:08:41 PM
Billy-J
Spotify Star
299 Views
1 replies
0 likes
Payment
Subscription

299 Views
1 replies
0 likes

Gift-Card

i have a problem with my gift-card.I want to use it, but it only says „code is not valid“I have tried it a few times, but it doesn‘t work. I have the receipt and on there it says that the Gift Card is ready to be used. I hope you can help me!

Denise271
Newbie
i have a problem with my gift-card. I want to use it, but it only says „code is not valid“ I have tried it a few times, but it doesn‘t work. I have the receipt and on there it says that the ...
2019-05-31 8:01:58 PM
2019-05-31 10:38:42 PM
Billy-J
Spotify Star
278 Views
1 replies
0 likes

278 Views
1 replies
0 likes

Accidently pushed premium button. Currently have subscription to premium with hulu

I dont want to lose current subscription premium with hulu. How do i stop new premium without hulu and retain my same subscription ive had since 2008 or 9. On my subsscription page it says my new premium without hulu will start may 22 and ill be char...

Bdogdougo
Newbie
I dont want to lose current subscription premium with hulu. How do i stop new premium without hulu and retain my same subscription ive had since 2008 or 9. On my subsscription page it says my new pre...
2019-05-17 6:44:39 AM
2019-05-31 6:09:02 PM
Jᴀᴄᴋ
Roadie
1130 Views
1 replies
0 likes
premium with hulu
premium without hulu
Subscriptios

1130 Views
1 replies
0 likes

[Partnership] Spotify and Apple ripoff : they charge you twice

Premium, USA, iPhone 8, iOS 10 So I’ve been using Spotify Premium for years now and what I discovered recently is that both Apple and Spotify have been charging me for the service. So you get billed twice the amount for the exact same service. This w...

alexgrille
Newbie
Premium, USA, iPhone 8, iOS 10 So I’ve been using Spotify Premium for years now and what I discovered recently is that both Apple and Spotify have been charging me for the service....
2019-05-30 9:22:31 PM
2019-05-31 4:23:10 PM
Jose_M
Spotify Star
1726 Views
1 replies
0 likes
apple store
ripoff
Spotify

1726 Views
1 replies
0 likes

Superuser Contribution Não consigo obter Premium por problemas de pagamento

Não consigo me tornar um Premium. Não uso cartão de Crédito, somente Cartão de Debito VISA e meu Banco Caixa Econômica Federal não consta na Lista de Débitos VISA, procurei o sistema pagamento por boleto e não encontrei. A única **bleep** que localiz...

RR43
Newbie
Não consigo me tornar um Premium. Não uso cartão de Crédito, somente Cartão de Debito VISA e meu Banco Caixa Econômica Federal não consta na Lista de Débitos VISA, procurei o sistema pagamento por bo...
2019-04-28 5:30:12 AM
2019-05-31 2:41:05 PM
Peter
Spotify Legend
470 Views
1 replies
0 likes

470 Views
1 replies
0 likes

Superuser Contribution Cobros doble

No es la primera vez siempre en mi tarjeta de débito me cobraron doble hoy me volví a dar cuenta y en mi tarjeta de crédito me hicieron lo mismo no pueden decir que yo lo hice porque el cargo se hace en automático así que lo reportarle con mi banco n...

Arturo0
Newbie
No es la primera vez siempre en mi tarjeta de débito me cobraron doble hoy me volví a dar cuenta y en mi tarjeta de crédito me hicieron lo mismo no pueden decir que yo lo hice...
2019-05-09 7:45:34 AM
2019-05-31 2:36:20 PM
Peter
Spotify Legend
735 Views
1 replies
0 likes

735 Views
1 replies
0 likes

Month-to-Month

PlanPremiumCountryU.S.A.DeviceGoogle PixelOperating SystemAndroid 9 (No idea what the name is) My Question or IssueI used to have Spotify for students, which was $5 USD/month. After I finished school, it got raised to $10 USD a month, which I have/ha...

legaltender_
Newbie
Plan Premium Country U.S.A. Device Google Pixel Operating System Android 9 (No idea what the name is) My Question or Issue I used to have Spotify for students, which was $5 USD/month...
2019-05-31 2:07:25 PM
2019-05-31 2:23:20 PM
Billy-J
Spotify Star
322 Views
1 replies
0 likes

322 Views
1 replies
0 likes

Solved!! Lost Hulu access because of the website.

I had recently purchased a Premium Subscription that had Hulu access. But yesterday my Hulu access wasn't working at all. But Spotify was and Hulu's website wasn't down, but when I tried "Start watching" from my profile page, it would send me there a...

Darkcosic
Newbie
I had recently purchased a Premium Subscription that had Hulu access. But yesterday my Hulu access wasn't working at all. But Spotify was and Hulu's website wasn't down, but when I tried "Start watch...
2019-05-28 1:52:24 AM
2019-05-31 1:09:22 PM
Luan
Spotify Star
2101 Views
1 replies
0 likes

2101 Views
1 replies
0 likes

Solved!! Google Home Mini CAnada

I just saw that Canada can get a free Google Home Mini with a premium membership. I tried clicking on the link but it takes me to an Error 404 page. You are supposed to be able to claim them until May 5th!!! CAn someone please help as I would really ...

Flytrap6696
Newbie
I just saw that Canada can get a free Google Home Mini with a premium membership. I tried clicking on the link but it takes me to an Error 404 page. You are supposed to be able to claim t...
2019-04-29 12:20:59 AM
2019-05-31 12:02:12 PM
Daniellevarro
Casual Listener
1042 Views
4 replies
2 likes

1042 Views
4 replies
2 likes

Does Spotify still offer a 7 day free trial?

PlanFreeCountryUSADeviceiPhone SE and Samsung ChromebookOperating SystemiOS 11, Chromw OS My Question or IssueIve come back to using Spotify after a while of using other things, and i had to create a new account because i forgot my old password. Howe...

sharklizardman
Newbie
Plan Free Country USA Device iPhone SE and Samsung Chromebook Operating System iOS 11, Chromw OS My Question or Issue Ive come back to using Spotify after a while of using other thin...
2019-05-30 12:55:52 AM
2019-05-31 2:27:54 AM
Billy-J
Spotify Star
7052 Views
1 replies
0 likes

7052 Views
1 replies
0 likes

3 months premium for 9.99€

Can I buy 10€ gift card to get three months premium for 9.99€. Or is it just for one month.

Hamburgerghini2
Music Fan
Can I buy 10€ gift card to get three months premium for 9.99€. Or is it just for one month.
2019-05-30 4:33:41 PM
2019-05-30 9:41:10 PM
OneByBoo
Roadie
1398 Views
3 replies
0 likes

1398 Views
3 replies
0 likes

Solved!! Spotify Xbox One app

PlanFree/PremiumCountryCanada, AlbertaDeviceIPhone 6S (attempted to Redeem Code on HP Pavilion PC)Operating SystemIOS 11, INTEL CORE 7 FOR PAVILION My Question or IssueI have bought a Spotify gift card near my local store,but when I redeemed my code ...

user-removed
Visitor
Plan Free/Premium Country Canada, Alberta Device IPhone 6S (attempted to Redeem Code on HP Pavilion PC) Operating System IOS 11, INTEL CORE 7 FOR PAVILION My Question or Issue I have...
2019-05-27 3:58:32 AM
2019-05-30 8:27:28 PM
Luan
Spotify Star
1235 Views
1 replies
0 likes

1235 Views
1 replies
0 likes

Spotify unable to identify the country i am located

Country: IrelandDevice: Macbook Pro My Issue: My location when i firstly subscribed was Greece and the program i chose was the premium. Recently, i moved to Ireland and I wanted to subscribe for premium duo (which was not available in Greece). Theref...

mariahmoul
Newbie
Country: Ireland Device: Macbook Pro My Issue: My location when i firstly subscribed was Greece and the program i chose was the premium. Recently, i moved to Ireland and I wanted to su...
2019-05-30 1:42:05 PM
2019-05-30 5:31:49 PM
OneByBoo
Roadie
821 Views
1 replies
0 likes

821 Views
1 replies
0 likes

Ya no cuento con Plan familiar Premium y me llegó cargo del mismo a mí tarjeta

Llevo 2 meses sin contratar el Plan familiar Premium, sin embargo el día de ayer (28 de mayo) se me acaba de hacer el cargo del mismo($149.00). Hoy en día sólo uso el Premium personal.

Nathalie_orfi
Newbie
Llevo 2 meses sin contratar el Plan familiar Premium, sin embargo el día de ayer (28 de mayo) se me acaba de hacer el cargo del mismo($149.00). Hoy en día sólo uso el Premium personal.
2019-05-30 4:40:56 AM
2019-05-30 3:40:08 PM
Billy-J
Spotify Star
651 Views
1 replies
0 likes

651 Views
1 replies
0 likes

Spotify from UK to UAE

Hi. I am operating on Android and my husband iPhone. We are both currently on UK Spotify premium plans using the Vodafone plan, works fine here where we now live in Dubai UAE. I use a lot playlists. We now want to change over as our UK plan has finis...

neesharadia
Newbie
Hi. I am operating on Android and my husband iPhone. We are both currently on UK Spotify premium plans using the Vodafone plan, works fine here where we now live in Dubai UAE. I use a l...
2019-05-30 8:18:09 AM
2019-05-30 1:12:39 PM
OneByBoo
Roadie
739 Views
1 replies
0 likes

739 Views
1 replies
0 likes

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