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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75154 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140199 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80543 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269754 Views
159 replies
13 likes
Hi. Can i play the song on my Internet Radio? Do i need to obtain any additional license? Thanks.
Hi. Can i play the song on my Internet Radio? Do i need to obtain any additional license? Thanks.
Spotify Star
765 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
526 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I get an error when I want to add songs to my library. I'm aware of the 10.000 song limit ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I ...
Regular
5050 Views
15 replies
0 likes
There was another post similar to this question, but the reply to that issue just linked one of the multiple FAQs (which referred to Spotify gift cards, not any other form of payment). So if this does end up answered by a Spotify employee, please fix...
There was another post similar to this question, but the reply to that issue just linked one of the multiple FAQs (which referred to Spotify gift cards, not any other form of payment). So if this doe...
Casual Listener
1025 Views
1 replies
0 likes
PlanFree/PremiumCountryinternational DeviceAndroid and W10 laptopOperating SystemAndroid 9 and Windows 10 o laptop My Question or IssueIf I purchase Premium, Can I play the musick I download off line, and if so for how long can I play it ?If so, Can ...
Plan Free/Premium Country international Device Android and W10 laptop Operating System Android 9 and Windows 10 o laptop My Question or Issue If I purchase Premium, Can I pla...
Spotify Star
937 Views
3 replies
0 likes
This month I was charged the regular premium 9.99 & not the student premium 4.99 which I previously had. I had to go into my account & verify than Im a student AGAIN. If my 12 months as a student were over an email making me aware would have been nic...
This month I was charged the regular premium 9.99 & not the student premium 4.99 which I previously had. I had to go into my account & verify than Im a student AGAIN. If my 12 months as a stu...
Spotify Star
742 Views
1 replies
0 likes
I have a subscription for spotify premium. For the past two months, I have noticed I have been charged twice. The first transaction on the first day of the month, the next happening the following day. Why is this occuring?
I have a subscription for spotify premium. For the past two months, I have noticed I have been charged twice. The first transaction on the first day of the month, the next happening the following day...
Spotify Star
1082 Views
1 replies
0 likes
Olá, Fiz o pagamento do Spotify Premium há dois dias através do boleto bacário, mas o serviço não foi liberado para mim até agora. Não estava disponível para a escolha do Cartão de Crédito e acabei pagando no boleto. O débito já foi efetuado no banco...
Olá, Fiz o pagamento do Spotify Premium há dois dias através do boleto bacário, mas o serviço não foi liberado para mim até agora. Não estava disponível para a escolha do Cartão de Crédito e acabei p...
Spotify Star
671 Views
1 replies
0 likes
Hi all, does anybody know if Spotify Premium Duo will soon be available in Italy?
Hi all, does anybody know if Spotify Premium Duo will soon be available in Italy?
Spotify Star
942 Views
3 replies
0 likes
PlanPremiumCountryTurkeyDevice(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery month spotify wants my payment informations again and again. Im using the same credi cart at every payment but its doesnt takes ...
Plan Premium Country Turkey Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Every month spotify wants my payment informations aga...
Spotify Star
879 Views
1 replies
0 likes
The subscription section does not have the payment change option. What happened? The KB article is incorrect.Please advise.
The subscription section does not have the payment change option. What happened? The KB article is incorrect. Please advise.
Spotify Star
683 Views
1 replies
0 likes
Plan - PremiumCountry - US DeviceiPhone 8 My Question or IssueHi. I noticed that I'm being charged on my debit card and my credit card for premium accounts. How can I stop the charge on my debit card? Thanks,Adriana
Plan - Premium Country - US Device iPhone 8 My Question or Issue Hi. I noticed that I'm being charged on my debit card and my credit card for premium accounts. How can I ...
Spotify Star
716 Views
1 replies
0 likes
I have Spotify premium and it won’t let me listen to any of my downloaded songs and it says I’m on Spotify free. Someone please help. I’m freakin our PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iO...
I have Spotify premium and it won’t let me listen to any of my downloaded songs and it says I’m on Spotify free. Someone please help. I’m freakin our Plan Free/Premium Country Devic...
Spotify Legend
1743 Views
3 replies
1 likes
PlanPremium FamilyCountryBulgariaDeviceirrelevantOperating Systemirrelevant My Question or IssueHi guys, Recently my credit card got held by an ATM and the bank issued a new one. I got it and while it still wasn't activated I tried to update my payme...
Plan Premium Family Country Bulgaria Device irrelevant Operating System irrelevant My Question or Issue Hi guys, Recently my credit card got held by an ATM and the bank issu...
Spotify Star
932 Views
3 replies
0 likes
PlanPremiumCountryMéxico Device(iPhone Operating System(iOS My Question tengo un cargo del día 10 de julio que no concuerda con mi fecha de corte 15 para empezar al igual que la cantidad que pago mensualmente por lo cual este me sale tengo dos cargos...
Plan Premium Country México Device (iPhone Operating System (iOS My Question tengo un cargo del día 10 de julio que no concuerda con mi fecha de corte...
Spotify Star
631 Views
1 replies
0 likes
Start listening to your customers or you loss will be even larger.
Start listening to your customers or you loss will be even larger.
Spotify Legend
773 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just want to listen to my music but I’m considering just sticking with YouTube Premium. So ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just ...
Spotify Star
800 Views
1 replies
0 likes
Why Spotify show me ad ?I really don't like the reggaeton and go the home page and see that first, is horrible.i pay for a premium account and you promise no ad. PlanPremiumCountryHonduras Operating SystemWindows 10 My Question or Issue
Why Spotify show me ad ? I really don't like the reggaeton and go the home page and see that first, is horrible. i pay for a premium account and you promise no ad. Plan Premium Count...
Spotify Star
1308 Views
3 replies
0 likes
I posted a detailed message about how Spotify has ignored my written communications sent by certified mail, in accordance with instructions in the Terms & Conditions for Gift Cards.Then I edited the post to correct a typo. And now the post has disapp...
I posted a detailed message about how Spotify has ignored my written communications sent by certified mail, in accordance with instructions in the Terms & Conditions for Gift Cards. Then I edite...
Spotify Legend
2984 Views
9 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9,...
Spotify Star
718 Views
1 replies
0 likes
