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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129036 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57541 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232897 Views
144 replies
13 likes
I had a premium amount through Facebook, but I deleted Facebook last month. I'm still getting charged for my premium Facebook account, but I cannot access it to cancel/switch it to my new account.
I had a premium amount through Facebook, but I deleted Facebook last month. I'm still getting charged for my premium Facebook account, but I cannot access it to cancel/switch it to my new account.
Roadie
581 Views
1 replies
0 likes
Please help me! My Question or IssueFor a few years now i pay monthly for my premium account and never look to my account. This morning all of the sudden i heared an advertisement and was very suprised, all of the sudden spotify changed my account to...
Please help me! My Question or Issue For a few years now i pay monthly for my premium account and never look to my account. This morning all of the sudden i heared an advertisement and was ...
Community Legend
1742 Views
3 replies
0 likes
I saw this in a thread that has been dormant for a month now. I keep getting e-mails about getting Hulu with my Spotify subscription. But everytime, it would take me to "account overview" instead of "your services" like the link shows, even when you ...
I saw this in a thread that has been dormant for a month now. I keep getting e-mails about getting Hulu with my Spotify subscription. But everytime, it would take me to "account overview" instead of ...
Regular
1242 Views
7 replies
0 likes
PlanFreeCountryIndiaDeviceOne Plus 5T, Android Oreo My Question or IssueI have been trying to switch to Premium using Student discount. My student status has been verified but I am not able to pay. The payment option is not showing up. What should I ...
Plan Free Country India Device One Plus 5T, Android Oreo My Question or Issue I have been trying to switch to Premium using Student discount. My student status has been verified but I ...
Spotify Star
342 Views
1 replies
0 likes
None of the below informati, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Iss...
None of the below informati, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Op...
Spotify Star
463 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
742 Views
1 replies
0 likes
So my subscription expired. My music was basically gone, and now that I paid I have to redownload my music even though when I check the apps storage it shows 15GB taken up. What the **bleep** spotify this is super annoying? How do I fix this?
So my subscription expired. My music was basically gone, and now that I paid I have to redownload my music even though when I check the apps storage it shows 15GB taken up. What the **bleep** spotify...
Not applicable
454 Views
2 replies
0 likes
My subscription changed from premium to free and I decided to accept unsubscribing to premium. But now I'm still being charged as if my account is still subscribed.
My subscription changed from premium to free and I decided to accept unsubscribing to premium. But now I'm still being charged as if my account is still subscribed.
Community Legend
993 Views
3 replies
0 likes
PlanFree/PremiumCountry DeviceSamsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI paid for. Spotify premium with PayPal but app. Still appear as free what can I do??
Plan Free/Premium Country DeviceS amsung Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I paid for. Spotify premium with P...
Spotify Star
246 Views
1 replies
0 likes
Hello again,I have made a post here before. Here's a quick summary. 1. I made a spotify account to get the google mini2. Google cancelled my order due to "invalid information" (turns out they don't accept debit cards as a method of payment)3. Google ...
Hello again, I have made a post here before. Here's a quick summary. 1. I made a spotify account to get the google mini 2. Google cancelled my order due to "invalid information" (turns out t...
Roadie
1165 Views
13 replies
0 likes
Wherw can we find the password for presale tickets whit spotify??
Wherw can we find the password for presale tickets whit spotify??
Community Legend
265 Views
1 replies
0 likes
Comment pouvons-nous avoir accès au mot de passe pour la prévente du spectacle de Lewis Capaldi???
Comment pouvons-nous avoir accès au mot de passe pour la prévente du spectacle de Lewis Capaldi???
Community Legend
1093 Views
1 replies
0 likes
Hi,When switching subscription from Premium Family to Duo, will playing music on Sonos still work?The reason I'm asking is that I switched accounts while at work, and my wife at home told me that neither of our accounts work on Sonos (error message: ...
Hi, When switching subscription from Premium Family to Duo, will playing music on Sonos still work? The reason I'm asking is that I switched accounts while at work, and my wife at home told me that...
Visitor
3545 Views
4 replies
0 likes
No es la primera vez siempre en mi tarjeta de débito me cobraron doble hoy me volví a dar cuenta y en mi tarjeta de crédito me hicieron lo mismo no pueden decir que yo lo hice porque el cargo se hace en automático así que lo reportarle con mi banco n...
No es la primera vez siempre en mi tarjeta de débito me cobraron doble hoy me volví a dar cuenta y en mi tarjeta de crédito me hicieron lo mismo no pueden decir que yo lo hice...
Spotify Legend
808 Views
1 replies
0 likes
PlanFree/PremiumCountry Australia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I have tried to get my free Google Home Mini after upgrading to the family acco...
Plan Free/Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question ...
Casual Listener
1184 Views
5 replies
0 likes
Meu premium não foi ativo mesmo com o cartão presente perdendo validadePlanFree/PremiumCountryBrasilDeviceMotorola moto g 5 plusOperating SystemAndroid My Question or Issue
Meu premium não foi ativo mesmo com o cartão presente perdendo validade Plan Free/Premium Country Brasil Device Motorola moto g 5 plus Operating System Android My Question or Issue ...
Casual Listener
1074 Views
6 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
469 Views
1 replies
0 likes
I had a regular premium configured at the beginning of the day and decided to start using DUO. Me and my partner did the needful to get it configured. I was surprised to see I was charged for Premium Family instead of Premium DUO. I approved to be ch...
I had a regular premium configured at the beginning of the day and decided to start using DUO. Me and my partner did the needful to get it configured. I was surprised to see I was cha...
Spotify Star
502 Views
1 replies
0 likes
My Question or IssueIn reviewing my most recent credit card statement I noticed a recurring charge from itunes for $12.99/month that I wanted to clarify. Upon investigating, I found that it was for my Spotify subscription. There also, however, was a ...
My Question or Issue In reviewing my most recent credit card statement I noticed a recurring charge from itunes for $12.99/month that I wanted to clarify. Upon investigating, I found that it...
Newbie
5768 Views
13 replies
6 likes
PlanPremiumCountryIsraelDeviceiPhone X Operating SystemiOS 12.2 My Question or IssueI have started a free trial and after a short period of time i decided to buy premium expecting my free trial to stay and that i wouldn't be charged immidiately. Coul...
Plan Premium Country Israel Device iPhone X Operating System iOS 12.2 My Question or Issue I have started a free trial and after a short period of time i decided to buy...
Roadie
224 Views
1 replies
0 likes
