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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131449 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65128 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
246085 Views
151 replies
13 likes
PlanPremiumCountry Device(PC , IOS IPAD)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuefui pegar a promoção da conta premium no valor de 16,90 fui pagar pelo cartão de crédito pré pago nas 2 primeiras tentativas o site do...
Plan Premium Country Device (PC , IOS IPAD) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue fui pegar a promoção da conta premium no valor d...
Spotify Star
453 Views
1 replies
0 likes
PlanPremium with HuluCountry US My Question or Issue I had a premium spotify with Hulu plan. I had to change my card information because I got a new one and it was trying to charge the old one. I followed the instructions for updating that through sp...
Plan Premium with Hulu Country US My Question or Issue I had a premium spotify with Hulu plan. I had to change my card information because I got a new one and it was trying t...
Spotify Legend
1921 Views
4 replies
7 likes
HelloThis is Odeta Stuikys Rose I was trying to upgrade my account, but I am facing problem with that, I submitted all the required information to upgrade my account but it is showing me an error. After this, I tried to upgrade it after few days but ...
Hello This is Odeta Stuikys Rose I was trying to upgrade my account, but I am facing problem with that, I submitted all the required information to upgrade my account but it is showing me a...
Newbie
4996 Views
31 replies
21 likes
Hi, I have a problem.I made a page using Wordpress and using Power-Press I was able to send the audio to Spotify, but the catalog image is with the Power-press icon. How can I change catalog image?Thank you
Hi, I have a problem. I made a page using Wordpress and using Power-Press I was able to send the audio to Spotify, but the catalog image is with the Power-press icon. How can I change catalog image?...
Spotify Star
939 Views
7 replies
0 likes
I used to be on a family plan with my ex. He cancelled the family plan, however I have an individual plan on another account. How do i transfer the subscription from the new side account, to my existing seasoned account?
I used to be on a family plan with my ex. He cancelled the family plan, however I have an individual plan on another account. How do i transfer the subscription from the new side account, to my exist...
Spotify Star
346 Views
1 replies
0 likes
PlanPremium for 10Should be premium with hulu for 5CountryUSADeviceSamsung Galaxy 9My Question or IssueI was recently charged 10 dollars because my 5 dollar college deal expired. Now I renewed the 5 dollar plan while the 10 dollar charge was still pe...
Plan Premium for 10 Should be premium with hulu for 5 Country USA Device Samsung Galaxy 9 My Question or Issue I was recently charged 10 dollars because my 5 dollar college deal expir...
Spotify Star
500 Views
3 replies
0 likes
Hi, day before yester I registered to use the premium for 99 cents. I never used spotify before, so i wanted to check it out. I even have the statement that i paid, but in my account still says i am a free user and not premium user. Tried to get help...
Hi, day before yester I registered to use the premium for 99 cents. I never used spotify before, so i wanted to check it out. I even have the statement that i paid, but in my account still says i am ...
Spotify Star
346 Views
1 replies
0 likes
I am trying to redeem the offer on my account that I have not tried a trial on. It says that I have previously tried the trial and am not eligible for the offer, but I haven't tried the trial before. This is the message I'm getting:It looks like you’...
I am trying to redeem the offer on my account that I have not tried a trial on. It says that I have previously tried the trial and am not eligible for the offer, but I haven't tried the trial before....
Newbie
372 Views
1 replies
0 likes
PlanFree but it should be premiumCountry Device(iPhone XOperating SystemIos 12 My Question or Issue
Plan Free but it should be premium Country Device (iPhone X Operating System Ios 12 My Question or Issue
Community Legend
885 Views
5 replies
0 likes
PlanPremiumCountryBrasilDevicePC/LG K11+Operating SystemWindows 7/Android 7.1.2 My Question or IssuePrezados, a seção de novos lançamentos não está atualizando. Continuo vendo os mesmos lançamentos de mais de 2 semanas atrás.
Plan Premium Country Brasil Device PC/LG K11+ Operating System Windows 7/Android 7.1.2 My Question or Issue Prezados, a seção de novos lançamentos não está atualizando. Continuo vend...
Spotify Legend
1054 Views
1 replies
0 likes
Hi, I recently started a Family Plan and invited my family to it. However due to some issues with the address I had to start a new Plan and, as a result one of my family members cannot accept the invite, receiving the error that they cannot change fa...
Hi, I recently started a Family Plan and invited my family to it. However due to some issues with the address I had to start a new Plan and, as a result one of my family members cannot accept the inv...
Spotify Star
665 Views
1 replies
0 likes
PlanPremium (trial)DeviceSamsung A5Operating SystemAndroid Hello, thank in advance to help me. I had free account and then, I decided to try the trial in the publicities (3 month for 0,99$). So, when I received my bill, it was 9,99$. Can you help me ...
Plan Premium (trial) Device Samsung A5 Operating System Android Hello, thank in advance to help me. I had free account and then, I decided to try the trial in the publicities (3 ...
Spotify Star
3483 Views
9 replies
0 likes
Every time I send the link to my wife for Premium Duo and she verifies our address, she gets an error. The error she continually gets is attached. When we click the link for help it sends her to a 404 page. We've tried to set it up numerous times, wi...
Every time I send the link to my wife for Premium Duo and she verifies our address, she gets an error. The error she continually gets is attached. When we click the link for help it sends her to a 40...
Spotify Star
1784 Views
4 replies
0 likes
I have a Student Premium account that charges me $5 a month which did on 6/10 but then I was also charged the whole $10 yesterday. What do I do and how do I get it fixed?PlanPremiumCountryUnited StatesDeviceiPhone 10Operating System My Question or Is...
I have a Student Premium account that charges me $5 a month which did on 6/10 but then I was also charged the whole $10 yesterday. What do I do and how do I get it fixed? Plan Premium Country Un...
Spotify Star
444 Views
1 replies
0 likes
PlanPremium FamilyCountryBelgium DeviceSamsung Galaxy S10 My Question or IssueI've had Premium Family for months (on my name) & it worked fine. Now, 2 weeks ago i've bought a new phone, and Inve noticed I'm unable to download music for offline use. I...
Plan Premium Family Country Belgium Device Samsung Galaxy S10 My Question or Issue I've had Premium Family for months (on my name) & it worked fine. Now, 2 weeks ...
Spotify Star
1233 Views
3 replies
0 likes
PlanPremiumCountryHungaryDeviceSamsung Galaxy S8My Question or IssueHy everyone!My question would be that my existing bank card I use, does not accept spotify, what should I do to accept and be premium tag? (I want to buy this 1 euro 3 month premium)...
Plan Premium Country Hungary Device Samsung Galaxy S8 My Question or Issue Hy everyone! My question would be that my existing bank card I use, does not accept spotify, what should I do to acc...
Spotify Star
303 Views
1 replies
0 likes
Premium PlanCanada DeviceiPhone 6S+Operating SystemiOS 12.3.1 My account didn’t have enough to pay on time, some premium features had been disabled. The payment has now been taken from my bank account but the features weren’t re-enabled. I can no lon...
Premium Plan Canada Device iPhone 6S+ Operating System iOS 12.3.1 My account didn’t have enough to pay on time, some premium features had been disabled. The payment has now been...
Spotify Star
503 Views
1 replies
0 likes
PlanFree/PremiumCountryEgyptDevice Samsung Galaxy s6 edgeOperating System Android Oreo, Windows 10 My Question or IssueI trired many times to subscribtion with offer 3 monthes for 5egp and evrey time time it failed and spotify deduce and charge me an...
Plan Free/Premium Country Egypt Device Samsung Galaxy s6 edge Operating System Android Oreo, Windows 10 My Question or Issue I trired many times to subscribtion with...
Spotify Star
331 Views
1 replies
0 likes
I bought spotify premium for 0,99 but i didn't get the spotify premium If i check my bills on spotify it says i bought spotify premiumbut if i check subscription it says i don't have spotify premiumso i don't know what to do.
I bought spotify premium for 0,99 but i didn't get the spotify premium If i check my bills on spotify it says i bought spotify premium but if i check subscription it says i don't have spotify...
Community Legend
297 Views
1 replies
0 likes
I had Spotify 3 months for free through a deal with Sky, I don’t really use it that much to warrant paying for it so asked them to cancel it once the 3 months was up, this should have ended on the 13/06/19. It’s now the 23/06/19 and I’m still getting...
I had Spotify 3 months for free through a deal with Sky, I don’t really use it that much to warrant paying for it so asked them to cancel it once the 3 months was up, this should have ended on the 13...
Casual Listener
925 Views
2 replies
0 likes
