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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75138 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140193 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80536 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269704 Views
159 replies
13 likes
I registered for Spotify premium with a Visa card that I learned had no balance. It still worked to serve as something for me to get a free trial and I assumed the payment would get rejected the trial would end after a month. The payment failed expec...
I registered for Spotify premium with a Visa card that I learned had no balance. It still worked to serve as something for me to get a free trial and I assumed the payment would get rejected the tria...
Spotify Star
1271 Views
1 replies
0 likes
so i have my premuim subscription, i logged out and back in and i didnt have the premium features and it looks like a free account, i looked at everything and my payment is not pending, it went through. how do i fix this???
so i have my premuim subscription, i logged out and back in and i didnt have the premium features and it looks like a free account, i looked at everything and my payment is not pending, it went throu...
Spotify Star
338 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and helpPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,et...
None of the below information is required. However, the more you provide the easier it will be for us to try and help Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macboo...
Spotify Star
1629 Views
3 replies
0 likes
PlanStudent PremiumCountryPhilippinesDeviceVivo Y53Operating SystemAndroid 6.0 My Question or IssueSo let's start. My last payment is April 28 for Student Premium. I didn't pay for the month of May-June. So as of yesterday, I cancelled my premium, be...
Plan Student Premium Country Philippines Device Vivo Y53 Operating System Android 6.0 My Question or Issue So let's start. My last payment is April 28 for Student Premium. I ...
Spotify Legend
399 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Note 8Operating SystemAndroid My Question or IssueWith the new update for Spotify, I've noticed that the amount of songs that are in each playlist created in the library is no longer displayed. So if I cre...
Plan Premium Country United States Device Samsung Note 8 Operating System Android My Question or Issue With the new update for Spotify, I've noticed that the amount o...
Spotify Legend
834 Views
1 replies
0 likes
Acabo de pagar el plan familiar premium y registre mal mi dirección. Leí que debo cancelar mi suscripción y hacer una nueva. Pero mi duda es. Si al hacer esto pierdo el pago q y realice y debo volver a pagar? Gracias
Acabo de pagar el plan familiar premium y registre mal mi dirección. Leí que debo cancelar mi suscripción y hacer una nueva. Pero mi duda es. Si al hacer esto pierdo el pago q y realice...
Spotify Legend
523 Views
1 replies
0 likes
PlanFree/PremiumCountrySingaporeDevicexs maxOperating System(iOS 12 My Question or IssueI am from Singapore, and i want to pay for spotify premium, using my mobile bill I am under M1). However, it seems that the only option to pay via mobile is by ha...
Plan Free/Premium Country Singapore Device xs max Operating System (iOS 12 My Question or Issue I am from Singapore, and i want to pay for spotify premium, using my mobile bill I am ...
Spotify Legend
2887 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android My Question or IssueTo me it is really telling how Spotify feels about it's longtime users. Th...
Plan Free/Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)Android My Question or ...
Spotify Legend
636 Views
1 replies
0 likes
This has been raised a few times on the forum, but I want to add one more so Spotify can see more disgruntled customers and hopefully take action. The new update has totally ruined the Spotify experience. I had hundres of artists and thousands of son...
This has been raised a few times on the forum, but I want to add one more so Spotify can see more disgruntled customers and hopefully take action. The new update has totally ruined the Spoti...
Casual Listener
1413 Views
4 replies
6 likes
PlanPremiumCountryUnited stateaSamsung Galaxy 9Operating SystemAndroid oreo My Question or IssueMy issue is that my card information was stolen through a skim device a week and a half ago. I just received my new card yesterday and activated it that n...
Plan Premium Country United statea Samsung Galaxy 9 Operating System Android oreo My Question or Issue My issue is that my card information was stolen through a skim device a we...
Casual Listener
2253 Views
6 replies
1 likes
So my problem is that I wanted to change the subscription billing date to be in sync with my payday. I followed the instructions on Spotify website and stopped my premium subscription for some days. I signed up again on 26th so that it would be the d...
So my problem is that I wanted to change the subscription billing date to be in sync with my payday. I followed the instructions on Spotify website and stopped my premium subscription for some days. ...
Spotify Legend
948 Views
5 replies
0 likes
HI, have a premium subscription since 2012. The fee was booked last time at the 16th June from my credit card which is valid. When i log in to my account on the homepage the web version tells me that i have a premium abo.I didn't change my email adre...
HI, have a premium subscription since 2012. The fee was booked last time at the 16th June from my credit card which is valid. When i log in to my account on the homepage the web version tell...
Spotify Legend
1108 Views
1 replies
0 likes
Plan: Free/PremiumCountry: IcelandDevice: Samsung Galaxy 9Operating System: Android OreoMy Question or Issue: I paid for premium on june 1st and yesterday (23rd) got an email that my supscription was over and payment had failed. I paid for one month ...
Plan: Free/Premium Country: Iceland Device: Samsung Galaxy 9 Operating System: Android Oreo My Question or Issue: I paid for premium on june 1st and yesterday (23rd) ...
Spotify Legend
5159 Views
6 replies
0 likes
My children lives 50/50 with their mother and me, but have the official adress with their mother.So can I buy a family subscrition for my children and me?
My children lives 50/50 with their mother and me, but have the official adress with their mother. So can I buy a family subscrition for my children and me?
Spotify Star
432 Views
1 replies
0 likes
PlanPremiumCountryindonesiaDeviceiphone 5s, imacOperating Systemios10 My Question or IssueMy current subscription status on the web is premium, valid until september, but in the app it's still on spotify free in all of my devices, its not automatical...
Plan Premium Country indonesia Device iphone 5s, imac Operating System ios10 My Question or Issue My current subscription status on the web is premium, valid until september,...
Spotify Star
444 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceSony Xperia XOperating SystemAndroid My Question or IssueHello, I purchased my premium account through Google Pay with my registered email ID yesterday. The payment was processed and money was debited from my account. But ne...
Plan Free Country India Device Sony Xperia X Operating System Android My Question or Issue Hello, I purchased my premium account through Google Pay with my registered email ID...
Spotify Star
657 Views
1 replies
0 likes
Plan: Premium with HuluCountry: USADevice: Samsung Galaxy S8Operating System: Android, Windows 7, Windows 10 My Question or Issue:I see that adding Hulu to your service is no longer available unless you have a Student account; I do not. My account is...
Plan: Premium with Hulu Country: USA Device: Samsung Galaxy S8 Operating System: Android, Windows 7, Windows 10 My Question or Issue: I see that adding Hulu t...
Spotify Legend
784 Views
1 replies
0 likes
Hello I have issue with double charging an premium. I got a Single premium purchased last month and in the same month I bought Premium for Family. I was charged 5.99€ for one and 8.99€ for another. That´s will be fine but in nowdays it´s happend agai...
Hello I have issue with double charging an premium. I got a Single premium purchased last month and in the same month I bought Premium for Family. I was charged 5.99€ for one and 8.99€ for another. T...
Spotify Legend
1025 Views
1 replies
0 likes
Bonjour, Je souhaite m'abonner à spotify premium mais le problême est que je n'ai pas de cartes de crédit. Je désire donc payer avec mon compte paypal sur le quel est lié ma carte de débit mais quand je clique sur m'abonner, moyen de payer, paypal à ...
Bonjour, Je souhaite m'abonner à spotify premium mais le problême est que je n'ai pas de cartes de crédit. Je désire donc payer avec mon compte paypal sur le quel est lié ma carte de déb...
Spotify Legend
4219 Views
1 replies
0 likes
PlanPremium with HuluCountryUSADeviceInspiron 15 7000Operating SystemWindows 10 My Question or IssueI have Spotify Premium with Hulu and under the "Your Services" tab, I see Hulu listed and I have the option to Start Watching or Deactivate. I also ch...
Plan Premium with Hulu Country USA Device Inspiron 15 7000 Operating System Windows 10 My Question or Issue I have Spotify Premium with Hulu and under the "Your Services" tab...
Spotify Legend
625 Views
1 replies
0 likes
