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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70020 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134074 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72047 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255339 Views
156 replies
13 likes
I'm currently on a Spotify Family account with my old roommates, and now I'd like to switch to a family account with my family. I am not the Family account holder, I'm one of the users linked to the Family account. To my understanding, I have to canc...
I'm currently on a Spotify Family account with my old roommates, and now I'd like to switch to a family account with my family. I am not the Family account holder, I'm one of the users linked to the ...
Community Legend
447 Views
1 replies
0 likes
PlanFree/PremiumCountryThe NetherlandsDevicePc/S9+Operating SystemWindows 10 My Question or IssueHello, I paid for the 3 months for 1 euro thingy and didnt get it after waiting for 1 hour i made another account and tried again didnt get premium on th...
Plan Free/Premium Country The Netherlands Device Pc/S9+ Operating System Windows 10 My Question or Issue Hello, I paid for the 3 months for 1 euro thingy and didnt get it after waiti...
Casual Listener
743 Views
6 replies
0 likes
PlanPremiumCountryRomania DeviceSamsung Galaxy S8+, Operating SystemAndroid Oreo My Question or IssueI am having this issue i pay for the Premium service but at Subscripition and Payment apears that i do not have a premium Spotify . I do have the car...
Plan Premium Country Romania Device Samsung Galaxy S8+, Operating System Android Oreo My Question or Issue I am having this issue i pay for the Premium service but...
Spotify Star
820 Views
5 replies
0 likes
PlanFree/PremiumCountryBrazilDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTenho uma dúvida sobre uma promoção de 3 meses por R$ 16,90. Entendi que se eu pago R$ 1...
Plan Free/Premium Country Brazil Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Tenho u...
Casual Listener
843 Views
2 replies
1 likes
Apparently, my seventeen-year-old son missed an email from Spotify asking him to confirm his address within seven days. Now his account was kicked out of the family plan. I send him a new invitation - he tries to accept it and gets the message "You c...
Apparently, my seventeen-year-old son missed an email from Spotify asking him to confirm his address within seven days. Now his account was kicked out of the family plan. I send him a new invitation ...
Spotify Star
971 Views
5 replies
0 likes
PlanPremiumCountryBrazilDeviceLG K10Operating SystemAndroidMy Question or IssueMy problem is that I loaned my credit card to my brother so he could use the premium spotify, this happened last August 2018, now I use spotify premium too, so I asked him...
Plan Premium Country Brazil Device LG K10 Operating System Android My Question or Issue My problem is that I loaned my credit card to my brother so he could use the premium spotify, this hap...
Spotify Star
1861 Views
1 replies
0 likes
Plan FamilyFree/PremiumCountry Philippines Device Vivo 1606/y53(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android Marshmallow(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi spotify you already deducted an amoun...
Plan Family Free/Premium Country Philippines Device Vivo 1606/y53 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android Marshmallow (iOS 10, Android Oreo, W...
Casual Listener
458 Views
1 replies
0 likes
LNone of the below infoPlanPremiumCountryIndonesiaDeviceNot mineOperating System- My Question or IssueHello everyone, I have something annoying. There's an account that subscribe the premium using my CC and I don't know who it is. I have tried to cal...
LNone of the below info Plan Premium Country Indonesia Device Not mine Operating System - My Question or Issue Hello everyone, I have something annoying. There's an account that su...
Spotify Star
540 Views
1 replies
0 likes
Plan: FreeCountry: Canada Device: iPhone XR, MacBook Pro Mid-2012 Operating System: iOS 12, High Sierra (10.13.6)My Question or Issue:I normally use the Spotify Premium 1 Month gift cards (the 10$ pink ones) that I buy from the local pharmacy (Shoppe...
Plan: Free Country: Canada Device: iPhone XR, MacBook Pro Mid-2012 Operating System: iOS 12, High Sierra (10.13.6) My Question or Issue: I normally use the Spotify Premium ...
Spotify Star
3089 Views
1 replies
0 likes
I'm a premium customer, and I jus tried to sync my local files to my mobile, when it gave me an alert that I discovered a premium option so I should get Premium. But I'm already a premium customer! Please adivse.
I'm a premium customer, and I jus tried to sync my local files to my mobile, when it gave me an alert that I discovered a premium option so I should get Premium. But I'm already a premium customer! P...
Roadie
640 Views
1 replies
0 likes
Signed up for a premium $9.99 plan with a subsription date of the 14th each month. Switched over to the family plan on the 29th with 4 accounts, however one of the accounts we had to change the email address because the user could not remember their ...
Signed up for a premium $9.99 plan with a subsription date of the 14th each month. Switched over to the family plan on the 29th with 4 accounts, however one of the accounts we had to change the email...
Roadie
664 Views
1 replies
2 likes
Contraté el plan de Spotify premium de 3 meses por 99$ y ahora no puedo acceder a mi cuenta, me manda la verificación a un correo que yo tenía, pero que ya no tengo acceso a él. Ya intente de todas las formas para poder recuperarlo pero las opciones ...
Contraté el plan de Spotify premium de 3 meses por 99$ y ahora no puedo acceder a mi cuenta, me manda la verificación a un correo que yo tenía, pero que ya no tengo acceso a él. Ya intente de todas l...
Roadie
869 Views
3 replies
0 likes
Plan PremiumCountry Italy My Question or Issuecan I use Spotify premium during my vacation in another country? i move for 3week in Germany can I use my premium account ?
Plan Premium Country Italy My Question or Issue can I use Spotify premium during my vacation in another country? i move for 3week in Germany can I use my premi...
Spotify Star
854 Views
1 replies
0 likes
I had to cancel my premium to use a gift card I did that and restarted premium and now I lost Hulu. How do I get it back? Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
I had to cancel my premium to use a gift card I did that and restarted premium and now I lost Hulu. How do I get it back? Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Ma...
Spotify Star
371 Views
1 replies
0 likes
PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 10 My Question or IssueHello! Can I pay a premium for an offer 3 months for 9.99, if I use a Gift card (US) 10 dollars code? Thank you
Plan Premium Country Device iPhone 8 Operating System iOS 10 My Question or Issue Hello! Can I pay a premium for an offer 3 months for 9.99, if I use a Gift card (US) ...
Spotify Star
309 Views
1 replies
0 likes
Hi today 15 juni I bought premium for 3 months 0.99 cent but my account is still on free mode I did everything but it still doesn't work I got a Gmail that my payment was sent successfully but when I go on the account it still says I haven't bought i...
Hi today 15 juni I bought premium for 3 months 0.99 cent but my account is still on free mode I did everything but it still doesn't work I got a Gmail that my payment was sent successfully but when I...
Roadie
275 Views
1 replies
0 likes
Had premium for a little over a year now but now all of a sudden the premium feature of downloading and at the worst time where im traveling and was going to use the offline playback. Now when i sswitch on downloading it just says that its a premium ...
Had premium for a little over a year now but now all of a sudden the premium feature of downloading and at the worst time where im traveling and was going to use the offline playback. Now when i sswi...
Spotify Star
490 Views
1 replies
0 likes
My Question or Issue Why was I charged twice for the premium subscription this month?
My Question or Issue Why was I charged twice for the premium subscription this month?
Spotify Star
323 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
650 Views
1 replies
0 likes
As shown in the screenshot i payed for premium todaybut when i checked it dint show me that i had premium my friend told me to ask herecan anyone help me with this??
As shown in the screenshot i payed for premium today but when i checked it dint show me that i had premium my friend told me to ask here can anyone help me with this?? <Community Rock S...
Spotify Star
720 Views
6 replies
0 likes
