Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 106244 Views
- 70 replies
- 8 likes
- 106244 Views
- 70 replies
- 8 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13128 Views
- 24 replies
- 2 likes
- 13128 Views
- 24 replies
- 2 likes
Solved!! Stacking Yearly Subscriptions
Hi,I purchased a Yearly Subscription in May of 2018. I would like to renew my subscription without waiting till the last minute. So here is my question. If I buy a yearly subscription today in March of 2019, will my subscription begin in May of 2019 ...
- Hi, I purchased a Yearly Subscription in May of 2018. I would like to renew my subscription without waiting till the last minute. So here is my question. If I buy a yearly subscription today in Marc...
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- Casual Listener
- 480 Views
- 2 replies
- 0 likes
- 480 Views
- 2 replies
- 0 likes
My premium family subscription is gone
PlanFamily PremiumCountryBrazilDeviceMacBook Pro, Moto G4, Asus Zenfone 4Operating SystemOSX, Android My Question or IssueTenho uma conta Premium Familia, porém estou recebendo mensagens para virar premium, fui olhar minha fatura e não houve cobrança...
- Plan Family Premium Country Brazil Device MacBook Pro, Moto G4, Asus Zenfone 4 Operating System OSX, Android My Question or Issue Tenho uma conta Premium Familia, porém estou receben...
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- Spotify Star
- 299 Views
- 3 replies
- 0 likes
- 299 Views
- 3 replies
- 0 likes
Epic Collection
I sold my iPod this year because Spotify Premium was so useful and convenient that I wanted to use nothing but it. I tried google music before this but I felt that it didn't hold up to spotify. Now I think I'm changing my mind. It is ridiculous that ...
- I sold my iPod this year because Spotify Premium was so useful and convenient that I wanted to use nothing but it. I tried google music before this but I felt that it didn't hold up to spotify. &nbs...
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- Casual Listener
- 807 Views
- 2 replies
- 3 likes
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epic collectionmaximum songs
- 807 Views
- 2 replies
- 3 likes
Solved!! Songs are greyed out.
PlanPremiumCountry India DeviceAndroid Phone, LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue A lot of songs are greyed out.So i thought it must be because of the region problem but later i found out that songs in m...
- Plan Premium Country India Device Android Phone, Laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue A lot of songs are greyed...
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- Spotify Star
- 39744 Views
- 9 replies
- 0 likes
- 39744 Views
- 9 replies
- 0 likes
Can't make the payment
Hello, I was late with my premium account payment, I tried to change the card data to pay, but always gets error. Help
- Hello, I was late with my premium account payment, I tried to change the card data to pay, but always gets error. Help
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- Community Legend
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
Solved!! Subscription for people one the move
PlanFree/PremiumCountry Not FixedDevicePixel XLOperating System Android Oreo My Question or Issue I am from India but am always on the move. My job involves living and working in various countries. Could I take premium in country and enjoy premium be...
- Plan Free/Premium Country Not Fixed Device Pixel XL Operating System Android Oreo My Question or Issue I am from India but am always on the move. My job involv...
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- Community Legend
- 720 Views
- 10 replies
- 0 likes
- 720 Views
- 10 replies
- 0 likes
Solved!! Há alguma previsão para a volta do Boleto?
PlanFree/PremiumCountryBrasil My Question or IssueWe used to get our subs via boleto, a payment method very popular here in Brazil. Do you guys know if there's a chance to bring it back? If so, when? I'll never change my schedule for a music service,...
- Plan Free/Premium Country Brasil My Question or Issue We used to get our subs via boleto, a payment method very popular here in Brazil. Do you guys know if there's a chance to...
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- Casual Listener
- 336 Views
- 2 replies
- 0 likes
- 336 Views
- 2 replies
- 0 likes
Solved!! Paguei pelo Premium mas continuo Free
Acabei de pagar pelo Premium (através de cartão de débito do banco Inter) mas minha conta contina Free. O valor já foi descontado da minha conta. Já desloguei e loguei duas vezes, mas o problema persiste. O que fazer? Já mandei emaile para o Spotify,...
- Acabei de pagar pelo Premium (através de cartão de débito do banco Inter) mas minha conta contina Free. O valor já foi descontado da minha conta. Já desloguei e loguei duas vezes, mas o problema pers...
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- Visitor
- 1804 Views
- 4 replies
- 3 likes
- 1804 Views
- 4 replies
- 3 likes
Pago denegado/devuelto
PlanFreeCountryHondurasDeviceBmobile/AcerOperating SystemAndroid/windows 10 My Question or IssueHola, tengo un problema con mi suscripción premium. La tenia activada pero luego del primer mes gratis, al día de hacer el débito me salio que habia ocurr...
- Plan Free Country Honduras Device Bmobile/Acer Operating System Android/windows 10 My Question or Issue Hola, tengo un problema con mi suscripción premium. La tenia activada pero lue...
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- Community Legend
- 457 Views
- 3 replies
- 1 likes
- 457 Views
- 3 replies
- 1 likes
Paid for Premium instead of Family by error
Hi,I paid my subscription by card, the other day as prompted when I loaded Spotify but seem to have ended up with Premium rather than what I had, the Family Plan. Is there anyway to pay the difference and upgrade?Thanks.
- Hi, I paid my subscription by card, the other day as prompted when I loaded Spotify but seem to have ended up with Premium rather than what I had, the Family Plan. Is there anyw...
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- Community Legend
- 249 Views
- 2 replies
- 0 likes
- 249 Views
- 2 replies
- 0 likes
Got charged twice.
My problemSo Spotify declined my payment because my debit card doesn’t have any money left. But after I top up my card, update my card details, Spotify said that there was a problem, but I was still charged. After that I tried to update my informatio...
- My problem So Spotify declined my payment because my debit card doesn’t have any money left. But after I top up my card, update my card details, Spotify said that there was a problem, but I was stil...
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- Community Legend
- 300 Views
- 1 replies
- 0 likes
- 300 Views
- 1 replies
- 0 likes
Solved!! Subscription is charged but not working
PlanFamily PremiumCountryPh DeviceNote 9 My Question or IssueI subscribed for a premium subscription but It is not working. The subscription was charged and It is listed in the receipts on my account profile.
- Plan Family Premium Country Ph Device Note 9 My Question or Issue I subscribed for a premium subscription but It is not working. The subscription was charged and It is li...
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- Community Legend
- 465 Views
- 1 replies
- 0 likes
- 465 Views
- 1 replies
- 0 likes
renew
Why am I charged 9.99 when my renewal is due next month not this month??I re-verified my account as I'm still a student.I would like a refund of 9.99 and charge me the student rate. NEXT TIME SEND EMAIL THAT THE PLAN IS CHANGING ELSE NO USE OF TAKING...
- Why am I charged 9.99 when my renewal is due next month not this month?? I re-verified my account as I'm still a student. I would like a refund of 9.99 and charge me the student rate.&nbs...
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- Roadie
- 816 Views
- 3 replies
- 0 likes
- 816 Views
- 3 replies
- 0 likes
Spotify has trouble to charge?
Hello. ich have been using Spotify for ages now, but since january I believe, Spotify just won't properly charge from me. I use Paypal and automatically payment, I got the money to pay for it and so on. But around 1-2 weeks before I even get charged,...
- Hello. ich have been using Spotify for ages now, but since january I believe, Spotify just won't properly charge from me. I use Paypal and automatically payment, I got the money to pay for i...
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- Spotify Star
- 1213 Views
- 10 replies
- 0 likes
- 1213 Views
- 10 replies
- 0 likes
Hulu Won't accept my email
Student PremiumPremiumCountry I'm trying to activate my new Hulu account with Spotify and whenever I try to creat a new Hulu account, it says my email is already in use no matter what email I put in. I have never signed up for Hulu before.
- Student Premium Premium Country I'm trying to activate my new Hulu account with Spotify and whenever I try to creat a new Hulu account, it says my email is already in use n...
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- Community Legend
- 2603 Views
- 1 replies
- 0 likes
- 2603 Views
- 1 replies
- 0 likes
premium
hi therei recently joined spotify premium by the .99cents deal for three months, but when i joined i didn’t notice that there was not an email connected to my account, and i’m not sure of my password. i’ve tried to go onto my account page many times ...
- hi there i recently joined spotify premium by the .99cents deal for three months, but when i joined i didn’t notice that there was not an email connected to my account, and i’m not sure of my passwo...
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- Spotify Star
- 462 Views
- 4 replies
- 0 likes
- 462 Views
- 4 replies
- 0 likes
Debit Card
Last Feb. 9,2019 , i registered for a free trial on Spotify using a Debit Card. I was immediately charged the amount of $4.99usd. I didn't really mind since that's how debit cards work. They charge you right away. I was also expecting that my advance...
- Last Feb. 9,2019 , i registered for a free trial on Spotify using a Debit Card. I was immediately charged the amount of $4.99usd. I didn't really mind since that's how debit cards work. They ch...
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- Roadie
- 648 Views
- 1 replies
- 0 likes
- 648 Views
- 1 replies
- 0 likes
i cant register for a premium account, i always got this error message..
PlanFree/PremiumCountryPhilippinesDeviceIphone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Philippines Device Iphone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Roadie
- 635 Views
- 1 replies
- 0 likes
- 635 Views
- 1 replies
- 0 likes
Solved!! Can't access account page / cancel subscription
PlanPremiumCountryBulgariaDevicePCOperating SystemWindows 10 My Question or IssueKeeps giving me an error whilst trying to access my account page on my other account. I wrote to support and hopefully they will resolve it soon, but wanted to try here ...
- Plan Premium Country Bulgaria Device PC Operating System Windows 10 My Question or Issue Keeps giving me an error whilst trying to access my account page on my other account. I w...
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- Visitor
- 391 Views
- 2 replies
- 0 likes
- 391 Views
- 2 replies
- 0 likes
Solved!! Gift card for a year after 3 months trial
Hello guys, i started a 3 months trial in December 2018. No this trial is going to end on 2019-03-11. Today I bought a gift card for 12 months and I redeemed the code at home. My question now is if I have to cancel my premium subscription which I sta...
- Hello guys, i started a 3 months trial in December 2018. No this trial is going to end on 2019-03-11. Today I bought a gift card for 12 months and I redeemed the code at home. My question now ...
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- Composer
- 1796 Views
- 5 replies
- 0 likes
- 1796 Views
- 5 replies
- 0 likes