Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 124045 Views
- 81 replies
- 10 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Hi all, as spotify is not selling gift cards any more through their homepage is there any other store where we could by Gift Cards? In Malaysia you sell gift cards through 7-11 is there an official store who is selling in the phillipines gift cards /...
French account.Hello, When i try to get the free google home, it is said that I already ask for and show an error message when I click the link to "check". Something like "Sorry you can't make a profit of this offer curently"...
Aqui muestro los cargos que estoy teniendo. ¿Alguien que me lo pueda justicar?
al momento de ingresar el codigo me dice que no es valido.ya intente todo lo que viene en el soporte.
PlanFree/PremiumCountryLithuania, UK, Russia Device(iPhone Xs Max, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI live in 2 countries: Spain and Lithuania. Currently, I am in Lithuania. My card is ...
I cannot type 4 digits in the security code when I enter my credit card info(maestro). How can I solve that ?
I have had spotify student for about a year now. I didn't realize I needed to re-authorize my status as a student, so I was charged for a premium account at the normal rate this month. It's super annoying that I wasn't sent an email or something to r...
My credit card has started being declined every month. Sometimes I can log in and reenter my cc info and the payment will go through and other times I can't. I called my bank and they told me it's being declined for a failed address verification. I c...
After my cancellation, my account was stolen, with data of my credit card. Know i was charged from my credit card without my concent and i cannot access my account. I want my money back < Community Rock Star edit removed file with private info >
My Question or IssueHi, guys I want to gift a spotify sub to a friend who lives in South Africa, I am from Bulgaria. But I can't find anywhere link or something to actually do it. I read that it's possible but can someone tell me how exactly and if i...
Hello,quick question, how can i split my credit card from my acc? I bet nothing wrong can happen but its for safety
PlanFree/Premium My Question or Issue I’m currently using a gift card and my question is, if I subscribe, will it charge me for this month, or will it start charging me when my gift card month ends?
Charged after cancellation.. how to contact Spotify and get refund..
Buenas tardes.Quiero cancelar la suscripción premium que saque con otra cuenta, que la verdad no recuerdo ni el user ni el correo, menos contraseñas. El único rastro que tengo es un recibo que me llega a la cuenta de mi esposa. Lógicamente tengo todo...
I read that Spotify now will allow you a Hulu account if you have a premium account for no additional cost. I found some info and link to get access to Hulu, but when I follow it, it is trying to make me sign up for a regular spotify premium account ...
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have Premium Family Because of an issue with my wallet being lost my wife paid the family subscription. My account is suspended and the payme...
Ich habe via Amazon einen Spotify Gutschein im Wert von 30€ erhalten, dieser lässt sich nicht einlösen. Nach der (erfolgreichen) Anmeldung erscheint beim Code eingeben das Feld " This Value should not be blank". Auch ein Browserwechsel und manuelles ...
PlanFree/PremiumCountryTurkeyDeviceiPhone 6S, Macbook Pro, Monster NotebookOperating SystemiOS 12, High Siearra, Windows 10 My Question or IssueWhen I try to get premium payment page failing and yes my cards open for internet but I'm always getting t...
PlanFree/PremiumCountryUkDeviceIphone XSOperating System(iOS 12.) My Question or IssueI’ve onlh just noticed that my subscription seemed to have changed from Premium to Family in November 18. This meant I’ve been paying £14.99 rather than £9.99 month...