Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Wherw can we find the password for presale tickets whit spotify??
Casual Listener
Wherw can we find the password for presale tickets whit spotify??
Brunelicia
Community Legend
228 Views
1 replies
0 likes
PlanPremiumCountryPhilippines DeviceAsus zenfone max plusOperating SystemAndroid 8.1.0 My Question or IssueI already paid around april 29 but it still says payment failed and paymaya is always sending an sms that spotify is still trying to make me pa...
Casual Listener
Plan Premium Country Philippines Device Asus zenfone max plus Operating System Android 8.1.0 My Question or Issue I already paid around april 29 but it still says payme...
Joryll
Casual Listener
240 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Luan
Spotify Star
424 Views
1 replies
0 likes
I had a regular premium configured at the beginning of the day and decided to start using DUO. Me and my partner did the needful to get it configured. I was surprised to see I was charged for Premium Family instead of Premium DUO. I approved to be ch...
Newbie
I had a regular premium configured at the beginning of the day and decided to start using DUO. Me and my partner did the needful to get it configured. I was surprised to see I was cha...
Luan
Spotify Star
453 Views
1 replies
0 likes
Multiple users are now reporting that gift card PIN codes are simply not working. I reported this issue here in the community on April 16, after I was unable to resolve the problem through Twitter with @SpotifyCares. Here is a link to my post from Ap...
Roadie
Multiple users are now reporting that gift card PIN codes are simply not working. I reported this issue here in the community on April 16, after I was unable to resolve the problem through T...
Peter
Spotify Legend
4633 Views
17 replies
0 likes
Meu premium não foi ativo mesmo com o cartão presente perdendo validadePlanFree/PremiumCountryBrasilDeviceMotorola moto g 5 plusOperating SystemAndroid My Question or Issue
Casual Listener
Meu premium não foi ativo mesmo com o cartão presente perdendo validade Plan Free/Premium Country Brasil Device Motorola moto g 5 plus Operating System Android My Question or Issue ...
Guimaraes985
Casual Listener
1001 Views
6 replies
0 likes
PlanPremiumCountryUS DeviceiPhone xs max My Question or IssuePremium works on my pc. on my iphone it shows I have premium but won’t show my saved songs or any other premium feature. I does say I have premium as well. I’ve tried logging in with both m...
Newbie
Plan Premium Country US Device iPhone xs max My Question or Issue Premium works on my pc. on my iphone it shows I have premium but won’t show my saved songs or any other premiu...
Billy-J
Spotify Star
220 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceallOperating SystemAndorid My Question or IssuePlease remove all Hulu ads from Premium subscription. NOTE: All "Notifications" setting such as email and push are turned off but Hulu ads persist. If Hulu ads continue, a next...
Regular
Plan Premium Country US Device all Operating System Andorid My Question or Issue Please remove all Hulu ads from Premium subscription. NOTE: All "Notifications" setting such ...
Billy-J
Spotify Star
5666 Views
4 replies
1 likes
Hi,Payments to Spotify continue to come out of my credit card, (29th of each month) even though I have a free subscription. At some stage I had a Facebook linked account but that is closed. Also, my son used my credit card for a while for his premium...
Casual Listener
Hi, Payments to Spotify continue to come out of my credit card, (29th of each month) even though I have a free subscription. At some stage I had a Facebook linked account but that is closed. Also, m...
Garry4
Casual Listener
792 Views
2 replies
0 likes
PlanPremiumCountryIsraelDeviceiPhone X Operating SystemiOS 12.2 My Question or IssueI have started a free trial and after a short period of time i decided to buy premium expecting my free trial to stay and that i wouldn't be charged immidiately. Coul...
Newbie
Plan Premium Country Israel Device iPhone X Operating System iOS 12.2 My Question or Issue I have started a free trial and after a short period of time i decided to buy...
Jᴀᴄᴋ
Roadie
204 Views
1 replies
0 likes
So i'm from canada thepromotion sounded tempting, so i thought i'd give spotifyed a shot it always seemed interesting to me and a free home mini was a great motivater. so i get premium, they tell me its going to take a week or so til i get my code, s...
Casual Listener
So i'm from canada thepromotion sounded tempting, so i thought i'd give spotifyed a shot it always seemed interesting to me and a free home mini was a great motivater. so i get premium...
BurnzAll
Casual Listener
436 Views
2 replies
0 likes
Assinei minha conta premium em uma outra conta minha, tem como transferir o premium pra conta que eu realmente uso?
Visitor
Assinei minha conta premium em uma outra conta minha, tem como transferir o premium pra conta que eu realmente uso?
Bittencourt
Spotify Star
655 Views
1 replies
0 likes
Good Morning Team I need some help with out spotify accounts, we manage over 13 spotify account within our organisation, we have a spotify account in each room with its own setup to give the office space background music. All spotify accounts are on ...
Newbie
Good Morning Team I need some help with out spotify accounts, we manage over 13 spotify account within our organisation, we have a spotify account in each room with its own setup to give the...
Luan
Spotify Star
741 Views
2 replies
0 likes
Hello everybody,I'm writing because my premium subscription has changed to free today, that's pretty weird since I've paid for a month of premium and not 10 days. Hope you can help me.
Casual Listener
Hello everybody, I'm writing because my premium subscription has changed to free today, that's pretty weird since I've paid for a month of premium and not 10 days. Hope you can help me. <...
Billy-J
Spotify Star
2750 Views
5 replies
0 likes
Gift cards are so tacky. It has the price emblazoned all over it. Is there a more elegant way to give a year of Premium to someone. I cannot find any info! Plan - PremiumCountry - USA
Casual Listener
Gift cards are so tacky. It has the price emblazoned all over it. Is there a more elegant way to give a year of Premium to someone. I cannot find any info! Plan - Premium Country - ...
Billy-J
Spotify Star
1633 Views
3 replies
0 likes
Hello first post here. I am trying to redeem my 6 month free trial of Spotify premium that came with my purchase of my Galaxy S10. However when I try to redeem the offer, I get a message of 'It looks like you're not eligible for that offer, but we fo...
Newbie
Hello first post here. I am trying to redeem my 6 month free trial of Spotify premium that came with my purchase of my Galaxy S10. However when I try to redeem the offer, I get a me...
OneByBoo
Roadie
2253 Views
1 replies
0 likes
I upgraded from a Premium subscription to a Premium for Family subscription this month. I appear to have been charged twice as follows: - My normal Premium charge of £9.99 was taken on 8th April- My new Premium for Family charge of £14.99 was taken o...
Casual Listener
I upgraded from a Premium subscription to a Premium for Family subscription this month. I appear to have been charged twice as follows: - My normal Premium charge of £9.99 was taken on 8th A...
lexicat101
Casual Listener
1089 Views
5 replies
0 likes
PremiumCanada Devices(Samsung Galaxy s7, XPS15)Operating System(Windows 10) My Question or IssueThere is a deal right now where spotify premium members in Canada can get a free google mini home, but every time I go to the following link it gives me a...
Newbie
Premium Canada Devices (Samsung Galaxy s7, XPS15) Operating System (Windows 10) My Question or Issue There is a deal right now where spotify premium members in Canada can get a...
Jᴀᴄᴋ
Roadie
1629 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Billy-J
Spotify Star
1576 Views
5 replies
0 likes
I want to pay by mobile. But there is no option for it. Can you please help me with this.
Newbie
I want to pay by mobile. But there is no option for it. Can you please help me with this.
Luan
Spotify Star
1546 Views
1 replies
0 likes