Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 106499 Views
- 70 replies
- 8 likes
- 106499 Views
- 70 replies
- 8 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13170 Views
- 24 replies
- 2 likes
- 13170 Views
- 24 replies
- 2 likes
Superuser Contribution Double subscription to Family plan
PlanFamilyCountry SpainDevice(iPhone 6, Iphone 7, Sansung Galaxy S6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy family and I subscribed to the Family plan (paid in full for a year) back in December, in exchange for ...
- Plan Family Country Spain Device (iPhone 6, Iphone 7, Sansung Galaxy S6) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My fam...
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- Spotify Legend
- 651 Views
- 3 replies
- 0 likes
- 651 Views
- 3 replies
- 0 likes
I have been charged for Spotify directly for the first time in nearly a year
Hello,I've just been charged for Spotify premium via direct debit. I cancelled my subscription nearly a year ago, and resubscribed THROUGH MY PHONE CONTRACT 3 months ago, this goes out at the end of the month. I feel this is a fraudulent payment and ...
- Hello, I've just been charged for Spotify premium via direct debit. I cancelled my subscription nearly a year ago, and resubscribed THROUGH MY PHONE CONTRACT 3 months ago, this goes out at the end o...
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- Casual Listener
- 291 Views
- 1 replies
- 0 likes
- 291 Views
- 1 replies
- 0 likes
Premium not connected to my account Help
I signed up for .99 for 3 months to try out Spotify. I just looked and I have been charged 9.99 for the past 3 months. The Premuium subscription is not connected to my account. I have tried to sign in and out. I have tried to see if I have more than ...
- I signed up for .99 for 3 months to try out Spotify. I just looked and I have been charged 9.99 for the past 3 months. The Premuium subscription is not connected to my account. &nb...
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- Community Legend
- 794 Views
- 1 replies
- 0 likes
- 794 Views
- 1 replies
- 0 likes
Solved!! Is the Starbucks 60 day promo still valid?
Plan60-day Premium TrialCountryUnited States DeviceiPhone 7 My Question or IssueDoes anyone know if the 60-day Starbucks trial is still being offered? I've tried using the link provided in the orginal Starbucks email but it takes me to a page that on...
- Plan 60-day Premium Trial Country United States Device iPhone 7 My Question or Issue Does anyone know if the 60-day Starbucks trial is still being offered? I've tried usi...
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- Casual Listener
- 2008 Views
- 3 replies
- 0 likes
- 2008 Views
- 3 replies
- 0 likes
I did a mistake with the plan family
I paid 12 months, thinking it was the family plan, but it turns out that it was not.It has not taken 1 hour since I paidNow I do not know how to recover what I paid and ask for the family plan, what can I do? please. What I do? Sorry, I used translat...
- I paid 12 months, thinking it was the family plan, but it turns out that it was not. It has not taken 1 hour since I paid Now I do not know how to recover what I paid and ask for th...
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- Community Legend
- 296 Views
- 1 replies
- 0 likes
- 296 Views
- 1 replies
- 0 likes
Automatische buchung von premium abo
ich habe spotify guthaben aufgeladen und wollte das family premium abo holen doch ich hatt automatisch irgenwie das normale premium abo was kann ich da machen. Countrygermany DeviceIphone x
- ich habe spotify guthaben aufgeladen und wollte das family premium abo holen doch ich hatt automatisch irgenwie das normale premium abo was kann ich da machen. Country germany ...
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- Community Legend
- 400 Views
- 3 replies
- 0 likes
- 400 Views
- 3 replies
- 0 likes
Charged without notice
PlanPremiumCountry DeviceHuawei p10 liteOperating System Windows 10 My Question or Issue Hello, i bought spotify premium for 5.99 for three months and now, literally 10 mins ago it charded me for another 5.99 for another one month. I didnt even get n...
- Plan Premium Country Device Huawei p10 lite Operating System Windows 10 My Question or Issue Hello, i bought spotify premium for 5.99 for three months and now, lit...
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- Community Legend
- 448 Views
- 1 replies
- 0 likes
- 448 Views
- 1 replies
- 0 likes
I forgot all my passwords (on first account)
This is not my original account, I had to make a new one to get help. I am paying for Spotify premium on my first account and I can't remember my Facebook password, or the emails password. I need to cancel my subscription but can't log on. Please hel...
- This is not my original account, I had to make a new one to get help. I am paying for Spotify premium on my first account and I can't remember my Facebook password, or the emails passwo...
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- Community Legend
- 290 Views
- 1 replies
- 0 likes
- 290 Views
- 1 replies
- 0 likes
Superuser Contribution Problema con el pago
Hoy 15 de febrero del 2018 intentente suscribir al plan premium universitario, pero no termine la solicitud y cuando revise mi cuenta del banco me descontento el dinero dos veces, necesito un reembolso de mi dinero
- Hoy 15 de febrero del 2018 intentente suscribir al plan premium universitario, pero no termine la solicitud y cuando revise mi cuenta del banco me descontento el dinero dos veces, necesito un r...
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- Spotify Legend
- 341 Views
- 1 replies
- 0 likes
- 341 Views
- 1 replies
- 0 likes
Los 0.99 por 3 meses resultaron 5.99 por tres meses cargados a mi tarjeta.
PlanPremiumCountry Honduras Device Samsung Galaxy 5 My Question or IssueNo puedo evitar sentirme estafada y enfadada con el servicio de spotify pues inicie a utilizar el mes gratis y continúe al Premium porque me convenció a totalidad la promocion de...
- Plan Premium Country Honduras Device Samsung Galaxy 5 My Question or Issue No puedo evitar sentirme estafada y enfadada con el servicio de spotify pues inicie...
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- Spotify Star
- 467 Views
- 1 replies
- 0 likes
- 467 Views
- 1 replies
- 0 likes
Premium Familiar
Porque no puedo renovar mi suscripción al plan Familiar
- Porque no puedo renovar mi suscripción al plan Familiar
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- Community Legend
- 420 Views
- 1 replies
- 0 likes
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Premium FamiliarSuscripción
- 420 Views
- 1 replies
- 0 likes
playlists for groups
I am running a community practice online that involves a playlist that I create and that the participants listen to on their own devices during the session. Folks let me know that if they don't pay there are ads. Is there a way I can buy a group acco...
- I am running a community practice online that involves a playlist that I create and that the participants listen to on their own devices during the session. Folks let me know that if they don...
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- Spotify Star
- 339 Views
- 1 replies
- 0 likes
- 339 Views
- 1 replies
- 0 likes
Lino
Tenho o plano Premium há anos, contudo, por alguma razão, não estão fazendo a cobrança no meu cartão, sendo que tenho saldo em debito, credito e o mesmo não está com nenhum problema no banco. O que fazer para corrigir? Já atualizei os dados do cartão...
- Tenho o plano Premium há anos, contudo, por alguma razão, não estão fazendo a cobrança no meu cartão, sendo que tenho saldo em debito, credito e o mesmo não está com nenhum problema no ba...
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- Spotify Star
- 326 Views
- 1 replies
- 0 likes
- 326 Views
- 1 replies
- 0 likes
I was double charged
PlanFree/PremiumCountry USADeviceSamsing Galaxy J7 CrownOperating SystemAndroid My Question or Issue I was charged $9.99 on Feb. 17, 2019, & again on Feb. 18, 2019. My bank account is now overdrawn & I'm facing $28 in overdraft charges.
- Plan Free/Premium Country USA Device Samsing Galaxy J7 Crown Operating System Android My Question or Issue I was charged $9.99 on Feb. 17, 2019, & again on Feb. 18, 2...
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- Community Legend
- 370 Views
- 1 replies
- 0 likes
- 370 Views
- 1 replies
- 0 likes
Superuser Contribution Family member hasnt received email for Sopify family after I sent invite multiply times
I signed up for Premium family account and when sent invite to family member they have not received it. Sent it numerous times, double and triple xhexked the address but nothing
- I signed up for Premium family account and when sent invite to family member they have not received it. Sent it numerous times, double and triple xhexked the address but nothing
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- Spotify Legend
- 600 Views
- 1 replies
- 0 likes
- 600 Views
- 1 replies
- 0 likes
Answers from Spotify?
Premium FamilyI need to get in touch with Spotify, not the community. Is there no way to do so?? I have Premium Family. I started it by getting my underage daughter a Spotify-account, which I then extended to Family a year later. Now I cannot remembe...
- Premium Family I need to get in touch with Spotify, not the community. Is there no way to do so?? I have Premium Family. I started it by getting my underage daughter a Spotify-account, which...
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- Community Legend
- 569 Views
- 2 replies
- 0 likes
- 569 Views
- 2 replies
- 0 likes
Superuser Contribution Change in users
I opened a Spotify family account last month. I no longer need the family plan. I myself do not use it like I thought I would bit my son still wants to use it. I cancelled the family and just went to premium but since the account was set up under me,...
- I opened a Spotify family account last month. I no longer need the family plan. I myself do not use it like I thought I would bit my son still wants to use it. I cancelled the family and just went to...
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- Spotify Legend
- 706 Views
- 1 replies
- 0 likes
- 706 Views
- 1 replies
- 0 likes
Superuser Contribution Student Discount Problem
Hi! I just get my student discount, the price has alredy been charged to my credit card and I get my confirmation email from SheerID that approves that i'm currently in a college program. Altought, when I try to complete the suscription, I recieve an...
- Hi! I just get my student discount, the price has alredy been charged to my credit card and I get my confirmation email from SheerID that approves that i'm currently in a college program. Altought, w...
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- Spotify Legend
- 360 Views
- 1 replies
- 0 likes
- 360 Views
- 1 replies
- 0 likes
Superuser Contribution subscription
i have deleted my account which was a premium account. then, i recovered my account and i found out that my subscription is free. then, i tried to redeem my 6-months free premium subscription by umobile for my postpaid plan. it was said that i am alr...
- i have deleted my account which was a premium account. then, i recovered my account and i found out that my subscription is free. then, i tried to redeem my 6-months free premium subscription by umob...
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- Spotify Legend
- 391 Views
- 1 replies
- 0 likes
- 391 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Family different name?!
Today I upgraded to premium family and invited my family members. They got the invitation but it was from a different name instead of mine. Should they still continue with filling out the gaps or can someone tell me what is happening? Thanks for the ...
- Today I upgraded to premium family and invited my family members. They got the invitation but it was from a different name instead of mine. Should they still continue with filling out the gaps or can...
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- Spotify Legend
- 387 Views
- 1 replies
- 0 likes
- 387 Views
- 1 replies
- 0 likes