Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanFree/PremiumCountryAustraliaDeviceiPhone XOperating SystemiOS 12 My Question or IssueI have subscribed for the family premium. I haven't received the Google mini redeem link yet. When I use the link on the website for redeeming, I get an error th...
Casual Listener
Plan Free/Premium Country Australia Device iPhone X Operating System iOS 12 My Question or Issue I have subscribed for the family premium. I haven't received the Google mini redeem l...
Billy-J
Spotify Star
691 Views
3 replies
0 likes
So I opened up Spotify last night to see a read heading on the app saying I haven't payed for my subscription. I didn't think too much of it so I went to the website to update my details (got a new credit card so I thought that was the issue) but the...
Casual Listener
So I opened up Spotify last night to see a read heading on the app saying I haven't payed for my subscription. I didn't think too much of it so I went to the website to update my details (got a new c...
The_Universe
Casual Listener
352 Views
1 replies
0 likes
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy ex made his account using my email and it's through his job. I want to close this account so I ...
Visitor
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My ex made h...
ElainaD
Composer
262 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI never recieved an e-mail offering the free google home mini, I am wondering if there is a w...
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I never...
Billy-J
Spotify Star
348 Views
1 replies
0 likes
Hi, Apologies if this has been asked before.I live in the US and i want to gift my brother, who is Lebanon, a premium sub for6 months or a year. My understanding is that gift cards are tied to the country where you purchased it from.Any suggestion to...
Casual Listener
Hi, Apologies if this has been asked before. I live in the US and i want to gift my brother, who is Lebanon, a premium sub for6 months or a year. My understanding is that gift cards are tie...
Billy-J
Spotify Star
1125 Views
3 replies
0 likes
PlanFree/PremiumCountryCANADADeviceSamsung Galaxy 9,Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueLike many others, I NEVER EVER received an email regarding the recent free Google home mini speaker here in Canada. Nor wa...
Newbie
Plan Free/Premium Country CANADA Device Samsung Galaxy 9, Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Like many others, I NEVER EVER received a...
1donnarritchie
Newbie
359 Views
2 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi. I'm just wondering if it's too late to receive a free Google home mini speaker?!
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi. I'm...
Guido
Spotify Legend
317 Views
1 replies
0 likes
Dear community, I just started my Spotify Premium trial (before it was on free) with a card with the value of €30. That's three months, obviously. I activated the code of the card today, on May 1st. My receipt however states April 30st, so yesterday....
Casual Listener
Dear community, I just started my Spotify Premium trial (before it was on free) with a card with the value of €30. That's three months, obviously. I activated the code of the card tod...
Luan
Spotify Star
766 Views
3 replies
0 likes
I signed up for premium a few weeks ago because of the free Google home mini promotion...but I have had no communications since about how to get it. When I visit this link, it says I have not registered my interest in the offer: https://www.spotify.c...
Regular
I signed up for premium a few weeks ago because of the free Google home mini promotion...but I have had no communications since about how to get it. When I visit this link, it says I have no...
LeahGarrigus
Casual Listener
1395 Views
7 replies
2 likes
PlanRegular PremiumCountryCanada Device(iPhone 6, iPhone Operating System(iOS) My Question or IssueHello there, I’m having a trouble redeeming this offer. Every time I click on https://www.spotify.com/ca-en/googlehome/redeem/ to redeem I get a messag...
Casual Listener
Plan Regular Premium Country Canada Device (iPhone 6, iPhone 😎 Operating System (iOS) My Question or Issue Hello there, I’m having a trouble redeeming this offer. Every time ...
Sunnyhsiennihsu
Casual Listener
2307 Views
8 replies
4 likes
I am a premium member of spotify and I am having an issue trying to find the section to redeem my free google home mini. I live in Canada, and I heard that the promo doesn't end till May 9th. Anytime i try and search it and try and find the page for ...
Newbie
I am a premium member of spotify and I am having an issue trying to find the section to redeem my free google home mini. I live in Canada, and I heard that the promo doesn't end till May 9th. Anytime...
Jᴀᴄᴋ
Roadie
474 Views
1 replies
1 likes
PlanPremiumCountryIndiaDeviceOneplus6Operating System Android Oreo My Question or Issuei hve subscribed to 1 year premium plan but still not able to use it and it shows im a free user in my account detail
Newbie
Plan Premium Country India Device Oneplus6 Operating System Android Oreo My Question or Issue i hve subscribed to 1 year premium plan but still not able to use it and it sho...
Jᴀᴄᴋ
Roadie
588 Views
1 replies
0 likes
I would like to pay for my spotify please. I have family matter to deal with, I need to pay asap, please.
Casual Listener
I would like to pay for my spotify please. I have family matter to deal with, I need to pay asap, please.
Jᴀᴄᴋ
Roadie
453 Views
1 replies
0 likes
I paid for premium with my debit card, got charged but did not get the subscription.I paid for it later with UPI. How do i get refund for my first transaction?
Newbie
I paid for premium with my debit card, got charged but did not get the subscription. I paid for it later with UPI. How do i get refund for my first transaction?
Bittencourt
Spotify Star
296 Views
1 replies
0 likes
Plan: Premium FamilyCountry: ArgentinaMy Question or Issue:Hola disculpen que hable en castellano. Estoy suscripta hace mucho en spotify, el mes pasado (marzo) me cambie al spotify family. El pago a hacer me llego el 28/03 y me cobraron los 150 pesos...
Casual Listener
Plan: Premium Family Country: Argentina My Question or Issue: Hola disculpen que hable en castellano. Estoy suscripta hace mucho en spotify, el mes pasado (marzo) me cambie al spotify family...
Bittencourt
Spotify Star
754 Views
3 replies
0 likes
PlanPremium FamilyCountryThe NetherlandsDeviceallOperating Systemall My Question or IssueHi. So I just started a family account with my boyfriend. Before the family account I had premium which I paid with from my own bank account. I updated the famil...
Newbie
Plan Premium Family Country The Netherlands Device all Operating System all My Question or Issue Hi. So I just started a family account with my boyfriend. Before the family account...
Bittencourt
Spotify Star
456 Views
1 replies
0 likes
Hi, I received a text message at 2.11am this morning, saying "Thank you for your subscription of £9.99 for Spotify Premium from Spotify" etc, this charge has come off my payg O2 balance. I have never signed upto Spotify premium, have also checked my ...
Casual Listener
Hi, I received a text message at 2.11am this morning, saying "Thank you for your subscription of £9.99 for Spotify Premium from Spotify" etc, this charge has come off my payg O2 balance. I have never...
Robert_W
Community Legend
408 Views
3 replies
0 likes
I'm paying for my spotify twice, but I've ever only bought one subscription. What can I do?
Newbie
I'm paying for my spotify twice, but I've ever only bought one subscription. What can I do?
Bittencourt
Spotify Star
387 Views
1 replies
0 likes
i have an invite to join a family plan but everytime i click it it just goes to the subscription page and tells me to "stay premium" but if i choose that itll just make me have my own family plan. Idk what else to do and this is really annoying pls h...
Casual Listener
i have an invite to join a family plan but everytime i click it it just goes to the subscription page and tells me to "stay premium" but if i choose that itll just make me have my own family plan. Id...
Billy-J
Spotify Star
655 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Luan
Spotify Star
594 Views
3 replies
0 likes