Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
193349 Views
123 replies
12 likes
- 193349 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22033 Views
28 replies
4 likes
- 22033 Views
- 28 replies
- 4 likes
Solved!! Free Google mini for family- link not generater
PlanFree/PremiumCountryAustraliaDeviceiPhone XOperating SystemiOS 12 My Question or IssueI have subscribed for the family premium. I haven't received the Google mini redeem link yet. When I use the link on the website for redeeming, I get an error th...
Plan Free/Premium Country Australia Device iPhone X Operating System iOS 12 My Question or Issue I have subscribed for the family premium. I haven't received the Google mini redeem l...
Spotify Star
691 Views
3 replies
0 likes
- 691 Views
- 3 replies
- 0 likes
Unable to pay 12.99 subscription because I'm not "legible".
So I opened up Spotify last night to see a read heading on the app saying I haven't payed for my subscription. I didn't think too much of it so I went to the website to update my details (got a new credit card so I thought that was the issue) but the...
So I opened up Spotify last night to see a read heading on the app saying I haven't payed for my subscription. I didn't think too much of it so I went to the website to update my details (got a new c...
Casual Listener
352 Views
1 replies
0 likes
- 352 Views
- 1 replies
- 0 likes
Subscription
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy ex made his account using my email and it's through his job. I want to close this account so I ...
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My ex made h...
Composer
262 Views
1 replies
0 likes
- 262 Views
- 1 replies
- 0 likes
Google Home Mini Canada
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI never recieved an e-mail offering the free google home mini, I am wondering if there is a w...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I never...
Spotify Star
348 Views
1 replies
0 likes
- 348 Views
- 1 replies
- 0 likes
Solved!! Gift for international account
Hi, Apologies if this has been asked before.I live in the US and i want to gift my brother, who is Lebanon, a premium sub for6 months or a year. My understanding is that gift cards are tied to the country where you purchased it from.Any suggestion to...
Hi, Apologies if this has been asked before. I live in the US and i want to gift my brother, who is Lebanon, a premium sub for6 months or a year. My understanding is that gift cards are tie...
Spotify Star
1125 Views
3 replies
0 likes
Gift Card
international
- 1125 Views
- 3 replies
- 0 likes
LOUSY CUSTOMER SERVICE WITH SPOTIFY - RE: GOOGLE HOME MINI
PlanFree/PremiumCountryCANADADeviceSamsung Galaxy 9,Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueLike many others, I NEVER EVER received an email regarding the recent free Google home mini speaker here in Canada. Nor wa...
Plan Free/Premium Country CANADA Device Samsung Galaxy 9, Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Like many others, I NEVER EVER received a...
Newbie
359 Views
2 replies
2 likes
- 359 Views
- 2 replies
- 2 likes
Superuser Contribution Google Home Mini Speaker.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi. I'm just wondering if it's too late to receive a free Google home mini speaker?!
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi. I'm...
Spotify Legend
317 Views
1 replies
0 likes
- 317 Views
- 1 replies
- 0 likes
Solved!! Wrong subscription date
Dear community, I just started my Spotify Premium trial (before it was on free) with a card with the value of €30. That's three months, obviously. I activated the code of the card today, on May 1st. My receipt however states April 30st, so yesterday....
Dear community, I just started my Spotify Premium trial (before it was on free) with a card with the value of €30. That's three months, obviously. I activated the code of the card tod...
Spotify Star
766 Views
3 replies
0 likes
- 766 Views
- 3 replies
- 0 likes
Free google home mini
I signed up for premium a few weeks ago because of the free Google home mini promotion...but I have had no communications since about how to get it. When I visit this link, it says I have not registered my interest in the offer: https://www.spotify.c...
I signed up for premium a few weeks ago because of the free Google home mini promotion...but I have had no communications since about how to get it. When I visit this link, it says I have no...
Casual Listener
1395 Views
7 replies
2 likes
- 1395 Views
- 7 replies
- 2 likes
Claiming google home mini offer - Canada
PlanRegular PremiumCountryCanada Device(iPhone 6, iPhone Operating System(iOS) My Question or IssueHello there, I’m having a trouble redeeming this offer. Every time I click on https://www.spotify.com/ca-en/googlehome/redeem/ to redeem I get a messag...
Plan Regular Premium Country Canada Device (iPhone 6, iPhone 😎 Operating System (iOS) My Question or Issue Hello there, I’m having a trouble redeeming this offer. Every time ...
Casual Listener
2307 Views
8 replies
4 likes
- 2307 Views
- 8 replies
- 4 likes
Where do i go to redeem my free Google home mini for Canadian accounts?
I am a premium member of spotify and I am having an issue trying to find the section to redeem my free google home mini. I live in Canada, and I heard that the promo doesn't end till May 9th. Anytime i try and search it and try and find the page for ...
I am a premium member of spotify and I am having an issue trying to find the section to redeem my free google home mini. I live in Canada, and I heard that the promo doesn't end till May 9th. Anytime...
Roadie
474 Views
1 replies
1 likes
All Platforms
Other
- 474 Views
- 1 replies
- 1 likes
abt my premium subscription
PlanPremiumCountryIndiaDeviceOneplus6Operating System Android Oreo My Question or Issuei hve subscribed to 1 year premium plan but still not able to use it and it shows im a free user in my account detail
Plan Premium Country India Device Oneplus6 Operating System Android Oreo My Question or Issue i hve subscribed to 1 year premium plan but still not able to use it and it sho...
Roadie
588 Views
1 replies
0 likes
- 588 Views
- 1 replies
- 0 likes
Payment request - ASAP please.
I would like to pay for my spotify please. I have family matter to deal with, I need to pay asap, please.
I would like to pay for my spotify please. I have family matter to deal with, I need to pay asap, please.
Roadie
453 Views
1 replies
0 likes
- 453 Views
- 1 replies
- 0 likes
Payment refund
I paid for premium with my debit card, got charged but did not get the subscription.I paid for it later with UPI. How do i get refund for my first transaction?
I paid for premium with my debit card, got charged but did not get the subscription. I paid for it later with UPI. How do i get refund for my first transaction?
Spotify Star
296 Views
1 replies
0 likes
- 296 Views
- 1 replies
- 0 likes
Solved!! cobroextra
Plan: Premium FamilyCountry: ArgentinaMy Question or Issue:Hola disculpen que hable en castellano. Estoy suscripta hace mucho en spotify, el mes pasado (marzo) me cambie al spotify family. El pago a hacer me llego el 28/03 y me cobraron los 150 pesos...
Plan: Premium Family Country: Argentina My Question or Issue: Hola disculpen que hable en castellano. Estoy suscripta hace mucho en spotify, el mes pasado (marzo) me cambie al spotify family...
Spotify Star
754 Views
3 replies
0 likes
extra charge
- 754 Views
- 3 replies
- 0 likes
Different billing account family account
PlanPremium FamilyCountryThe NetherlandsDeviceallOperating Systemall My Question or IssueHi. So I just started a family account with my boyfriend. Before the family account I had premium which I paid with from my own bank account. I updated the famil...
Plan Premium Family Country The Netherlands Device all Operating System all My Question or Issue Hi. So I just started a family account with my boyfriend. Before the family account...
Spotify Star
456 Views
1 replies
0 likes
bank account
paying methods
- 456 Views
- 1 replies
- 0 likes
Charged for Subscription that I don't have
Hi, I received a text message at 2.11am this morning, saying "Thank you for your subscription of £9.99 for Spotify Premium from Spotify" etc, this charge has come off my payg O2 balance. I have never signed upto Spotify premium, have also checked my ...
Hi, I received a text message at 2.11am this morning, saying "Thank you for your subscription of £9.99 for Spotify Premium from Spotify" etc, this charge has come off my payg O2 balance. I have never...
Community Legend
408 Views
3 replies
0 likes
- 408 Views
- 3 replies
- 0 likes
Paying twice
I'm paying for my spotify twice, but I've ever only bought one subscription. What can I do?
I'm paying for my spotify twice, but I've ever only bought one subscription. What can I do?
Spotify Star
387 Views
1 replies
0 likes
- 387 Views
- 1 replies
- 0 likes
Cant accept family premium invite
i have an invite to join a family plan but everytime i click it it just goes to the subscription page and tells me to "stay premium" but if i choose that itll just make me have my own family plan. Idk what else to do and this is really annoying pls h...
i have an invite to join a family plan but everytime i click it it just goes to the subscription page and tells me to "stay premium" but if i choose that itll just make me have my own family plan. Id...
Spotify Star
655 Views
5 replies
0 likes
- 655 Views
- 5 replies
- 0 likes
Solved!! je paie 9,99 eur par mois, mais je n'ai pas d'abonnement premium...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
594 Views
3 replies
0 likes
- 594 Views
- 3 replies
- 0 likes