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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73028 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136242 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77468 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
262644 Views
157 replies
13 likes
PlanPremiumCountryRomania My Question or IssueI've recently subscribed for Premium and as the first free month has ended, I received a message that the payment failed for some reason. Then I went to my bank and enabled payments for services on the in...
Plan Premium Country Romania My Question or Issue I've recently subscribed for Premium and as the first free month has ended, I received a message that the payment failed...
Casual Listener
1954 Views
2 replies
0 likes
Fiz meu cadastro por meio da promoção de 3 meses a R$1,99, só que no segundo mês já fui cobrado no valor de R$16,90. E já foram dois pagamentos realizados nesse valor. Eu preciso de ajuda para resolver isso!
Fiz meu cadastro por meio da promoção de 3 meses a R$1,99, só que no segundo mês já fui cobrado no valor de R$16,90. E já foram dois pagamentos realizados nesse valor. Eu preciso de ajuda para resolv...
Spotify Star
363 Views
1 replies
0 likes
Hi,und zwar folgendes Problem: Wir (meine Familie) haben ungefähr seit einem Monat Spotify Premium gehabt, als Spotify dann aber das 2. mal abbezahlt werden musste, war zurzeit kein Geld auf dem Konto meiner Mutter. Also wurde automatisch das Abo zur...
Hi, und zwar folgendes Problem: Wir (meine Familie) haben ungefähr seit einem Monat Spotify Premium gehabt, als Spotify dann aber das 2. mal abbezahlt werden musste, war zurzeit kein Geld auf dem Ko...
Composer
5428 Views
5 replies
1 likes
Does the premium features remains in my account whenever i go to any country, and does it will charge me with my own currency ?
Does the premium features remains in my account whenever i go to any country, and does it will charge me with my own currency ?
Spotify Star
826 Views
1 replies
0 likes
Hi it's my first time that i use this type of promotion but spotify says : Sembra che tu abbia già utilizzato una versione di prova, per cui non sei idoneo per l'offerta. Ma puoi sempre passare a Spotify Premium. I have never used this promotion why ...
Hi it's my first time that i use this type of promotion but spotify says : Sembra che tu abbia già utilizzato una versione di prova, per cui non sei idoneo per l'offerta. Ma puoi sempre passare a Spo...
Spotify Star
423 Views
1 replies
0 likes
My old cell phone broke down and I downloaded my spotify accoint to my new cellphone but I don't have the premium subscription I had before using same gmail account to log in
My old cell phone broke down and I downloaded my spotify accoint to my new cellphone but I don't have the premium subscription I had before using same gmail account to log in
Spotify Star
327 Views
1 replies
0 likes
My subscription has changed to premium for family. Why? When I'm the only one in my house using spotify. There's no other option to change it back and im getting charged extra for something i never asked for or want. Whats going on?
My subscription has changed to premium for family. Why? When I'm the only one in my house using spotify. There's no other option to change it back and im getting charged extra for something i...
Spotify Star
583 Views
1 replies
0 likes
When you pay for Spotify premium does it charge the phone bill or the credit card? Also if I were to pay the 0.99 for 3 months does the subscription cancel on its own when it's over or do I have to cancel it?
When you pay for Spotify premium does it charge the phone bill or the credit card? Also if I were to pay the 0.99 for 3 months does the subscription cancel on its own when it's over or do I have to c...
Spotify Star
1137 Views
1 replies
0 likes
PlanPremiumCountryAustralia to the UK All Devices My Question or Issue
Plan Premium Country Australia to the UK All Devices My Question or Issue
Spotify Star
573 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceiphone 7Operating SystemiOS 10My Question or IssueHello,i can’t play some songs. They are gray and can’t click on the songs. On my laptop they said: “you must first accept the song on the mobile spotify app before y...
Plan Premium Country Netherlands Device iphone 7 Operating System iOS 10 My Question or Issue Hello, i can’t play some songs. They are gray and can’t click on the songs. On my laptop they s...
Spotify Star
1309 Views
9 replies
0 likes
I'm trying to pay the premium and used several and it does not work. Someone help me?
I'm trying to pay the premium and used several and it does not work. Someone help me?
Spotify Star
328 Views
1 replies
0 likes
How can I cancel my account when I can't remember my login and password? I have tried all the support suggestions, and none of them was sufficient to solve my problem. I spent several months paying for a account that I never used and doesn't exist an...
How can I cancel my account when I can't remember my login and password? I have tried all the support suggestions, and none of them was sufficient to solve my problem. I spent several months paying f...
Spotify Star
367 Views
1 replies
0 likes
Is there any chance I can have arefund of the difference of between the standard premium account and family. I upgraded my student account to the wrong account.Please advise.
Is there any chance I can have arefund of the difference of between the standard premium account and family. I upgraded my student account to the wrong account. Please advise.
Spotify Star
320 Views
1 replies
0 likes
So as the title says, our business has a few locations we would like to stream music to our tenants. we have our own office, we have a couple of communal co working areas that we would like to stream background music to while our clients work. Is it ...
So as the title says, our business has a few locations we would like to stream music to our tenants. we have our own office, we have a couple of communal co working areas that we would like to stream...
Roadie
1977 Views
1 replies
0 likes
I already subscribed to premium and has a receipt thru my postpaid plan...but still i can't access
I already subscribed to premium and has a receipt thru my postpaid plan...but still i can't access <Community Rock Star edit - removed payment info>
Spotify Star
501 Views
1 replies
0 likes
I have Spotify Student Discount and I just added Hulu to that Discount hoping I would have no ads on Hulu. Since I do have ads on Hulu with the Spotify Student Discount I want to get rid of Hulu on my Spotify Student Discount, but still keep my Spoti...
I have Spotify Student Discount and I just added Hulu to that Discount hoping I would have no ads on Hulu. Since I do have ads on Hulu with the Spotify Student Discount I want to get rid of Hulu on m...
Spotify Star
467 Views
1 replies
0 likes
Hello! I don’t understand why I can not pay for premium with my paypal balance anymore. This month’s payment failed due to insufficient funds on my account and now when my balance is over 100$ I only get to pay with credit card... which i don’t have....
Hello! I don’t understand why I can not pay for premium with my paypal balance anymore. This month’s payment failed due to insufficient funds on my account and now when my balance is over 10...
Spotify Star
1696 Views
5 replies
0 likes
PlanFree/PremiumCountryUnited StatesDeviceLG V40 ThinQ / iPhone X / iPhone 6sOperating System My Question or IssueI've payed for monthly premium for years now, occasionally behind on payments due to poor timing, and recently I've started a family pla...
Plan Free/Premium Country United States Device LG V40 ThinQ / iPhone X / iPhone 6s Operating System My Question or Issue I've payed for monthly premium for years now, ...
Casual Listener
422 Views
2 replies
0 likes
Hello i've been charged twice the regular plan, even if i'm student and my student subscription was still active till April. I didn't even get any warning or anything i'm pretty sure. Can i get my money back or get refund? I attached picture of my re...
Hello i've been charged twice the regular plan, even if i'm student and my student subscription was still active till April. I didn't even get any warning or anything i'm pretty sure. Can i get my mo...
Community Legend
821 Views
1 replies
1 likes
PlanPremiumCountryBelgiumDeviceSamsung galaxy S10Operating SystemAndroidMy Question or IssueIve been spotify premium for years now, but since the day before yesterday all my downloads we're suddenly gone. I can still listen to whatever I want without...
Plan Premium Country Belgium Device Samsung galaxy S10 Operating System Android My Question or Issue Ive been spotify premium for years now, but since the day before yesterday all my...
Spotify Legend
492 Views
1 replies
0 likes
