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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75015 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140122 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80398 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269441 Views
159 replies
13 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSomeone is using my credit card to pay for their Spotify. I can’t stop their premium without ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Someone...
Casual Listener
1041 Views
2 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn your instructions to add Hulu to my Premium Spotify account, it states "Once you’re succes...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue In your...
Spotify Legend
1204 Views
4 replies
0 likes
I've had the Spotify + Hulu plan for a while, but I have decided that I want to change the Hulu plan, so I have cancelled spotify premium. My question is about the cancellation. I cancelled my subscription with Spotify, but because my billing cycle g...
I've had the Spotify + Hulu plan for a while, but I have decided that I want to change the Hulu plan, so I have cancelled spotify premium. My question is about the cancellation. I canc...
Spotify Star
1739 Views
1 replies
0 likes
PlanPremiumCountryUnited States My Question or IssueMy spotify account randomly logged me out on both my Iphone and laptop, and I have since been unable to log back in. It says my password is incorrect, and when I tried to change it through my email ...
Plan Premium Country United States My Question or Issue My spotify account randomly logged me out on both my Iphone and laptop, and I have since been unable to log back in. It says...
Spotify Star
2228 Views
6 replies
0 likes
I ordered a Home Mini with the new promotion from Spotify, the transaction went through and my one-time promo code was used but then I got an email stating "We had to cancel your order because we were unable to validate some of your information." I c...
I ordered a Home Mini with the new promotion from Spotify, the transaction went through and my one-time promo code was used but then I got an email stating "We had to cancel your order because we wer...
Newbie
5103 Views
19 replies
7 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI sent an invite for a family member to join my spotify account, she received the email and t...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I sent ...
Roadie
452 Views
1 replies
0 likes
I have a Spotify premium subscription, but every time I follow the instructions to activate the free Hulu account it says it comes with what shows up for others doesn't show up for me. For example when others go on their account overview page they ge...
I have a Spotify premium subscription, but every time I follow the instructions to activate the free Hulu account it says it comes with what shows up for others doesn't show up for me. For example wh...
Spotify Legend
2678 Views
3 replies
0 likes
I found I enjoy my Hulu that I get through Spotify and want to upgrade my Hulu to live but cannot figure out how to do it. My Hulu account points me back to Spotify and Spotify doesn’t show as having the feature to to upgrade. I am attempting to do t...
I found I enjoy my Hulu that I get through Spotify and want to upgrade my Hulu to live but cannot figure out how to do it. My Hulu account points me back to Spotify and Spotify doesn’t show as ...
Community Legend
3317 Views
1 replies
0 likes
I have a family plan, in USA, and I got a new credit card. In my subcriptions there is only optiont to change or cancel the subscription.If I click change then I can cancel or get spotify for students.How can I contact spotify support to solve this?
I have a family plan, in USA, and I got a new credit card. In my subcriptions there is only optiont to change or cancel the subscription.If I click change then I can cancel or get spotify for student...
Spotify Star
1694 Views
8 replies
0 likes
PlanPremium CountryUSA My Question or IssueI have a subscription to the hulu and spotify premium student plan, my hulu account is working but for some reason my spotify account isn't recognizing that I have this subscription. How can I fix this?
Plan Premium Country USA My Question or Issue I have a subscription to the hulu and spotify premium student plan, my hulu account is working but for some reason my spotify accoun...
Spotify Star
547 Views
1 replies
1 likes
Hello, I changed my credit card and therefore needed to renew my family subscription by indicating my new numbers today but it put me premium instead by default. I terminated premium just after but the first month is still debited. If I change the su...
Hello, I changed my credit card and therefore needed to renew my family subscription by indicating my new numbers today but it put me premium instead by default. I terminated premium just after but t...
Spotify Star
534 Views
1 replies
0 likes
Hello i am a verified student till 2020. In the passt i booked 0,99cent for 3 month. but didn't use premium after this 3 month. Now i want to book spotify premium student for the regular price but i always have to use the actual bonus for 0,99cet for...
Hello i am a verified student till 2020. In the passt i booked 0,99cent for 3 month. but didn't use premium after this 3 month. Now i want to book spotify premium student for the regular price but i ...
Spotify Star
586 Views
1 replies
0 likes
PlanPremium Family BrazilOperating SystemAndroid PieIn my page i can see that my signature is premium, both every try to log on application I only have free status. I had already logged odd an on a lot of times.
Plan Premium Family Brazil Operating System Android Pie In my page i can see that my signature is premium, both every try to log on application I only have free status. I had already logged odd a...
Spotify Star
3848 Views
9 replies
2 likes
PlanFree (was Premium)CountryUSDeviceSamsung Galaxy S10eOperating SystemAndroid My Question or IssueIt won't accept my card. About a week ago I didn't have enough money to pay for Premium so I let it run out and now it won't let me get Premium back. ...
Plan Free (was Premium) Country US Device Samsung Galaxy S10e Operating System Android My Question or Issue It won't accept my card. About a week ago I didn't have enou...
Roadie
451 Views
1 replies
0 likes
PlanFreeCountryRomania Activating the 3 month "re-engagement offer" for 4.99 euros isn't working even though I meet the criteria. Tried on my phone, on my PC with multiple browsers; I'm out of ideas, I keep getting the "It looks like you're not eligi...
Plan Free Country Romania Activating the 3 month "re-engagement offer" for 4.99 euros isn't working even though I meet the criteria. Tried on my phone, on my PC with multiple browsers; I'...
Spotify Star
4529 Views
7 replies
1 likes
PlanPremiunCountryParaguayDeviceWindows computer, playstation 4, tablet samsung EOperating System windows 7, android 4.0, playstation systemMy Question or IssueIf i buyed the 0,99 3 month offer and right then i enter a family plan, does the card that...
Plan Premiun Country Paraguay Device Windows computer, playstation 4, tablet samsung E Operating System windows 7, android 4.0, playstation system My Question or Issue If i buyed the...
Spotify Star
1320 Views
3 replies
0 likes
So I signed up April 15 for a 30 day free trail ($0.01)Then $9.99 each month therafter.I just noticed I was charged on April 15th, and will be charged again on may 15th. How can this be fixed? Who can I talk to outside of this community? I cant seem ...
So I signed up April 15 for a 30 day free trail ($0.01) Then $9.99 each month therafter. I just noticed I was charged on April 15th, and will be charged again on may 15th. How can ...
Spotify Star
839 Views
5 replies
0 likes
Hay dos letras o números que no se entienden, intenté distintas combinaciones con 0 y O pero sigue igual, dice que no es válido
Hay dos letras o números que no se entienden, intenté distintas combinaciones con 0 y O pero sigue igual, dice que no es válido
Spotify Legend
1352 Views
1 replies
1 likes
PlanFamilyCountryBrazilDevice Operating SystemWindows 10 My Question or IssueI'm trying to update my credit card, to another one, also from Brazil, but my current location is Spain. However, I get an error that is not specified. It says that I need t...
Plan Family Country Brazil Device Operating System Windows 10 My Question or Issue I'm trying to update my credit card, to another one, also from Brazil, but my current locati...
Spotify Legend
532 Views
1 replies
0 likes
I’ve payed the premium account, but it says free account all the time, when i payed the premium account. What can i do
I’ve payed the premium account, but it says free account all the time, when i payed the premium account. What can i do <Moderator snip: Images with personal details>
Spotify Legend
627 Views
1 replies
0 likes
