Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 105589 Views
- 70 replies
- 8 likes
- 105589 Views
- 70 replies
- 8 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13089 Views
- 24 replies
- 2 likes
- 13089 Views
- 24 replies
- 2 likes
Need to cancel a subscription
I bought a three month subscription for my daughter on her spotify app. She had made an account with an email adress that does not exist (she made a typo when entering her email). She logged out and we had to make a new account with her right email a...
- I bought a three month subscription for my daughter on her spotify app. She had made an account with an email adress that does not exist (she made a typo when entering her email). She logged ...
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- Spotify Star
- 420 Views
- 1 replies
- 0 likes
- 420 Views
- 1 replies
- 0 likes
Pagamento por boleto
Eu não consigo mais gerar o boleto para renovar a assinatura do Spotify no plano premium.E eu não tenho cartão de crédito.
- Eu não consigo mais gerar o boleto para renovar a assinatura do Spotify no plano premium. E eu não tenho cartão de crédito.
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- Spotify Star
- 9958 Views
- 4 replies
- 1 likes
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Other
- 9958 Views
- 4 replies
- 1 likes
Superuser Contribution Code of giftcard not working
PlanPremiumCountry NetherlandsDeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or Issue I bought an giftcard in the Albert Heijn, but when i inserted the code on the site it says that it isn't working please contact spotify. I've a...
- Plan Premium Country Netherlands Device Samsung Galaxy Note 9 Operating System Android Oreo My Question or Issue I bought an giftcard in the Albert Heijn, but when i...
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- Spotify Legend
- 431 Views
- 3 replies
- 0 likes
- 431 Views
- 3 replies
- 0 likes
Superuser Contribution My account somehow ended up on a premium family account
I have a premium account in the USA that I opened because I was given the deal of 3 months for the price of 1. It was not a family account but a single account. One day out of the blue my phone starts playing on a random iPhone. No one I know owns an...
- I have a premium account in the USA that I opened because I was given the deal of 3 months for the price of 1. It was not a family account but a single account. One day out of the blue my phone start...
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- Spotify Legend
- 270 Views
- 1 replies
- 0 likes
- 270 Views
- 1 replies
- 0 likes
Superuser Contribution De-register Hulu account from Spotify
I know this was already asked serveral times here with the instruction to contact Hulu, but: I want to go back to Hulu without ads and need to de-register my Hulu account from my Spotify account for this – I already bought the no ads plan for one mon...
- I know this was already asked serveral times here with the instruction to contact Hulu, but: I want to go back to Hulu without ads and need to de-register my Hulu account from my Spotify account for&...
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- Casual Listener
- 350 Views
- 2 replies
- 0 likes
- 350 Views
- 2 replies
- 0 likes
Superuser Contribution Hulu and Student Spotify
So I had Student Hulu for a while but I had gotten logged out at one point. It won't let me log in using the same email address as my Spotify. When I ask for them to send a reset to my email I never get one. If I cancel the subscription to Hulu in my...
- So I had Student Hulu for a while but I had gotten logged out at one point. It won't let me log in using the same email address as my Spotify. When I ask for them to send a ...
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- Spotify Legend
- 460 Views
- 1 replies
- 0 likes
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HuluStudentTrouble Logging In
- 460 Views
- 1 replies
- 0 likes
Change from premium to family
Hi, I have two issues. 1) I've just created my Spotify account today. I bought the Premium plan thinking I'd get the 1st month for free as it was advertised everywhere, but I've been billed $10,99 on my credit card. 2) Then, after I spoke with my sis...
- Hi, I have two issues. 😞 1) I've just created my Spotify account today. I bought the Premium plan thinking I'd get the 1st month for free as it was advertised everywhere, but I...
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- Community Legend
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Solved!! Spotify says my account doesn't exist?
I tried the 99p for 3 months trial and it ends next month. Yet suddenly 2 months in I was unable to listen to downloaded songs now all of a sudden I have been logged out of my account on all devices and am unable to log back in as it says my account ...
- I tried the 99p for 3 months trial and it ends next month. Yet suddenly 2 months in I was unable to listen to downloaded songs now all of a sudden I have been logged out of my account on all devices ...
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- Community Legend
- 5188 Views
- 3 replies
- 0 likes
- 5188 Views
- 3 replies
- 0 likes
Payment failed
PlanWas premium now freeCountry LatviaDeviceI tried from 3 computers, laptop, and 2 phonesOperating SystemAndroid My Question or IssueSo I want to update my payment method to the new one, but it doesn't work. Because of that I hadn't paid for my fami...
- Plan Was premium now free Country Latvia Device I tried from 3 computers, laptop, and 2 phones Operating System Android My Question or Issue So I want to update my paym...
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- Roadie
- 251 Views
- 1 replies
- 1 likes
- 251 Views
- 1 replies
- 1 likes
Premium stopped although I am still supposed to have it.. :(
PlanPremium CountrySingapore Device Samsung Edge 7 My Question or Issue Premium stopped working.
- Plan Premium Country Singapore Device Samsung Edge 7 My Question or Issue Premium stopped working.
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- Spotify Star
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
Vodafone + Spotify family
Hi, i currently have a Spotify family account. I have just signed with Vodafone and I am on a red entertainment pack. This gives me access to Spotify premium for a year. Before I activate it I would like to know if it is possible to take the Vodafone...
- Hi, i currently have a Spotify family account. I have just signed with Vodafone and I am on a red entertainment pack. This gives me access to Spotify premium for a year. Before I activate it I...
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- Spotify Star
- 272 Views
- 1 replies
- 0 likes
- 272 Views
- 1 replies
- 0 likes
Solved!! Paypal payment from debit bank account
PlanPremiumCountryBelgium DeviceiPhone 6My Question or Issue Hi, I have been paying Spotify from my bank account linked to my Paypal account (so not a credit card). I changed banks and want to pay Paypal from the bank acocunt that is linked to Paypal...
- Plan Premium Country Belgium Device iPhone 6 My Question or Issue Hi, I have been paying Spotify from my bank account linked to my Paypal account (so not a credit card). I...
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- Casual Listener
- 4061 Views
- 6 replies
- 0 likes
- 4061 Views
- 6 replies
- 0 likes
Estou pagando o Premium e minha conta está como Free
Todas as cobranças do meu cartão estão em dia porém não consigo mais acessar o Premium e não consigo falar com ninguém e nem cancelar. O meu nome de usuário aparece como um que não é meu.PlanPremiumCountry BrasilDeviceSamsung Galaxy J7 ProOperating S...
- Todas as cobranças do meu cartão estão em dia porém não consigo mais acessar o Premium e não consigo falar com ninguém e nem cancelar. O meu nome de usuário aparece como um que não é meu. Plan Pr...
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- Spotify Star
- 307 Views
- 2 replies
- 0 likes
- 307 Views
- 2 replies
- 0 likes
subscription
I am paying for premium account every month. But my account doesn't recognise me as a premium user. So I can not cancel the subscription since the account setting tells me I am a free user.. But I am paying $9.99 every month. When I signed up at firs...
- I am paying for premium account every month. But my account doesn't recognise me as a premium user. So I can not cancel the subscription since the account setting tells me I am a free user.. But I am...
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- Roadie
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Spotify Student and Gift cards
Premium Student US My Question or Issue I was gifted a Spotify gift card for Christmas and happily applied it to my account, thinking it would cover several months of my Premium Student plan. However, I was really bummed to see that doing so cut off ...
- Premium Student US My Question or Issue I was gifted a Spotify gift card for Christmas and happily applied it to my account, thinking it would cover several month...
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- Roadie
- 354 Views
- 1 replies
- 0 likes
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Gift CardHuluStudent
- 354 Views
- 1 replies
- 0 likes
Premium subscription stopped working - please fix
Please help - every device I log onto shows under setting that I am on a 'Free' subscription, whereas I have been a Premium subscriber for years. I have tried logging out everywhere, uninstalling the app on phone and ipad, and nothing works any more ...
- Please help - every device I log onto shows under setting that I am on a 'Free' subscription, whereas I have been a Premium subscriber for years. I have tried logging out everywhere, uninstalli...
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- Spotify Star
- 254 Views
- 1 replies
- 0 likes
- 254 Views
- 1 replies
- 0 likes
New card update
Hello, I recently recieved a new card and tried to update the information multiple times, however, it keeps declining both of my cards. It paused my account and I am unable to listen to spotify anymore. What should I do? Thanks.
- Hello, I recently recieved a new card and tried to update the information multiple times, however, it keeps declining both of my cards. It paused my account and I am unable to listen to spot...
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- Spotify Star
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Problemas com Premium
Efetuei o pagamento e foi confirmado, mas não posso pular de música quando quiser, outras funções funcionam normalmente.
- Efetuei o pagamento e foi confirmado, mas não posso pular de música quando quiser, outras funções funcionam normalmente.
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- Spotify Star
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
La domiciliacion no se puede dar de alta
Intento dar de alta mi tarjeta pero no me deja me comunique con el banco y me menciona que es de parte de ustedes el error
- Intento dar de alta mi tarjeta pero no me deja me comunique con el banco y me menciona que es de parte de ustedes el error
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- Spotify Star
- 223 Views
- 1 replies
- 0 likes
- 223 Views
- 1 replies
- 0 likes
I have and AM USING Premium but Spotify tells me I don't have Premium. ????
I use Premium everyday. It was only when I went to connect with Sonos that I realized that my Spotify account says that I have not upgraded to Premium. But i have, have been for over a year! I AM USING Premium...... why does Spotify say this, and wha...
- I use Premium everyday. It was only when I went to connect with Sonos that I realized that my Spotify account says that I have not upgraded to Premium. But i have, have been for over a year! I AM USI...
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- Spotify Star
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes