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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Jeremy
  • Spotify
  • 55536 Views
  • 23 replies
  • 4 likes
  • 55536 Views
  • 23 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 33859 Views
  • 19 replies
  • 2 likes
  • 33859 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Pops63
  • Visitor
  • 23204 Views
  • 12 replies
  • 1 likes
  • 23204 Views
  • 12 replies
  • 1 likes

Card charged but forgot email used

I bought a student membership only to find out soon afterwards that my school wasn't accepted. My card was still charged and I don't know the email that was used because I got a new phone and the field cleared when I went back to look. Will this fee ...

  • Newbie
  • I bought a student membership only to find out soon afterwards that my school wasn't accepted. My card was still charged and I don't know the email that was used because I got a new phone and the fie...
  • Maxim
  • Spotify Star
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Solved!! Given gift by friend in another country

A friend in the US gifted me a subscription. I live in the UK and it's saying I can't use it here. Anyway I can get around this? Would here to miss out on a very kind gift.

  • Newbie
  • A friend in the US gifted me a subscription. I live in the UK and it's saying I can't use it here. Anyway I can get around this? Would here to miss out on a very kind gift.
  • Maxim
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

[Subscription] Decreasing subscription price for long term subscribers

I had normal spotify then qent on to the free premuim but went over the date and didt pay so spotify deleted my account now I want to pay the money so I can get my spotify back but wont let me please somwone help

  • Casual Listener
  • I had normal spotify then qent on to the free premuim but went over the date and didt pay so spotify deleted my account now I want to pay the money so I can get my spotify back but wont let me please...
  • Maxim
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Adress unaccepted while subscribing

Hi I'm a french student, I'd like to subscribe to the student offer but spotify doesn't accept my adress (postal code)... Maybe I'm not logged in the right country (I'm in france) ? Can't find anything about locating. Please help me haha

  • Casual Listener
  • Hi I'm a french student, I'd like to subscribe to the student offer but spotify doesn't accept my adress (postal code)... Maybe I'm not logged in the right country (I'm in france) ? Can't find anythi...
  • Maxim
  • Spotify Star
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription for Spotify not working

I am registered with Spotify via third-party through my cell phone provider. It worked all day yesterday I downloaded all my music but when I woke up this morning it wasn’t working still logged in and saying I was on a free subscription. I contacted ...

  • Newbie
  • I am registered with Spotify via third-party through my cell phone provider.  It worked all day yesterday I downloaded all my music but when I woke up this morning it wasn’t working still logged...
  • SergioDavid
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution I kept on trying to pay my bill not nowhening that the payment kept coming out my account how do i g

I was trying to pay my bill not not nowhening that everytime I tryed to put my payment threw I was being charged how and when do I try and get my money back

  • Newbie
  • I was trying to pay my bill not not nowhening that everytime I tryed to put my payment threw I was being charged how and when do I try and get my money back
  • SergioDavid
  • Roadie
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium

Saya melakukan pembayaran spotify premium melaluin pulsa kartu XL, pulsa saya sudah berhasil tertarim tetapi akun saya belum juga premium, bagaimana cara mengatasinya?

  • Newbie
  • Saya melakukan pembayaran spotify premium melaluin pulsa kartu XL, pulsa saya sudah berhasil tertarim tetapi akun saya belum juga premium, bagaimana cara mengatasinya?
  • SergioDavid
  • Roadie
  • 142 Views
  • 1 replies
  • 1 likes
  • 142 Views
  • 1 replies
  • 1 likes

Superuser Contribution Necesito dar de baja

Hola! Quiero dar de baja mi cuenta familiar premium pero dice que no soy la propietaria cuando en realidad lo soy.Necesito ayuda ya!

  • Newbie
  • Hola! Quiero dar de baja mi cuenta familiar premium pero dice que no soy la propietaria cuando en realidad lo soy. Necesito ayuda ya!
  • SergioDavid
  • Roadie
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraron 2 veces

Me cobraron 2 cuentas y una estoy usando la otra no...pence que si la dejaba de usar no me la ivan a cobrae...¿como le doy de baja a la qie esta inactiva?porque cambie de telefono y quedo en ese telefono(ya formateado) la cuenta

  • Newbie
  • Me cobraron 2 cuentas y una estoy usando la otra no...pence que si la dejaba de usar no me la ivan a cobrae...¿como le doy de baja a la qie esta inactiva?porque cambie de telefono y quedo en ese tele...
  • SergioDavid
  • Roadie
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verifying student and free trial inquiry

Im done with Itunes, i've struggled for years to deal with its terrible program and today I decided enough is enough, im willing to pay the 5$ a month to free myself from Apple's cage. I had to go through a verification process where I uploaded proof...

  • Casual Listener
  • Im done with Itunes, i've struggled for years to deal with its terrible program and today I decided enough is enough, im willing to pay the 5$ a month to free myself from Apple's cage.    ...
  • SergioDavid
  • Roadie
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Falha de pagamento

Estou tendo problemas para pagar meu Spotify...toda a vez q tento mudar para boleto parece essa campo vermelho

  • Newbie
  • Estou tendo problemas para pagar meu Spotify...toda a vez q tento mudar para boleto parece essa campo vermelho      
  • SergioDavid
  • Roadie
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Superuser Contribution PAYMENTS???

Charged on the 5/8/2018 - my spotify account says Your Premium plan will end on 5/13/18 and you will no longer have offline, ad-free music. Resubscribe to keep the tunes flowing. so I get 5 days for my "PREMIUM SERVICE" Ridiculous !!! Please explain ...

  • Newbie
  • Charged on the 5/8/2018 - my spotify account says    Your Premium plan will end on  5/13/18  and you will no longer have offline, ad-free music. Resubscribe to keep the tunes ...
  • SergioDavid
  • Roadie
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con Plan Familiar Premium

Buenos Días!!Tengo problemas para pagar mi cuenta de Plan familiar Premium. Mi suscripción volvió a ser FREE sin mi autorización ya intente actualizar mi tarjeta ya que no tengo problemas con ella marque al banco y me dijeron que esta bien, intente c...

  • Newbie
  • Buenos Días!! Tengo problemas para pagar mi cuenta de Plan familiar Premium. Mi suscripción volvió a ser FREE sin mi   autorización ya intente actualizar mi tarjeta ya que no tengo problemas co...
  • SergioDavid
  • Roadie
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscripcón de estudiante no aprobada

He solicitado dos veces el descuento de estudiantes, aportando pruebas oportunas de mi condición de estudiante. No obstante no he recibido ni la aprobación del descuento ni siquiera un mail advirtiendo que se ha denegado. Así mismo tampoco se me ha i...

  • Newbie
  • He solicitado dos veces el descuento de estudiantes, aportando pruebas oportunas de mi condición de estudiante. No obstante no he recibido ni la aprobación del descuento ni siquiera un mail advirtien...
  • SergioDavid
  • Roadie
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

student account - forgot to renew

I forgot to renew my student account and got charged for $10 instead of the $5. if I renew my subscription will they take away the charge for $10 and make it $5 instead? I'm not sure how to go about doing this either. thank you!

  • Newbie
  • I forgot to renew my student account and got charged for $10 instead of the $5. if I renew my subscription will they take away the charge for $10 and make it $5 instead? I'm not sure how to go a...
  • Maxim
  • Spotify Star
  • 502 Views
  • 1 replies
  • 0 likes
  • 502 Views
  • 1 replies
  • 0 likes

Charged for school discount and full preium

After clicking onto the spotify home page I saw a student discount and went through it to see if TAFE students were eligible, I first put my account details in and then saw a message telling me I was not charged for the student discount so I then lef...

  • Newbie
  • After clicking onto the spotify home page I saw a student discount and went through it to see if TAFE students were eligible, I first put my account details in and then saw a message telling me I was...
  • Maxim
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Solved!! Is about my payment

Can y’all give an extra 3-4 days when I get more money 

  • Newbie
  • Can y’all give an extra 3-4 days when I get more money 
  • Maxim
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Renewal spotify family

If my Family want to renewal automatically Spotify family what we can do? I suppose nothing? isn't it? Only waiting the renewal. At the same price?

  • Newbie
  • If my Family want to renewal automatically Spotify family what we can do? I suppose nothing? isn't it? Only waiting the renewal. At the same price?  
  • Maxim
  • Spotify Star
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Unlinked my facebook account

So because Spotiamp hijacked my spotify account i unlinked my facebook account from my spotify account. But at the same time i lost my premium account and my family account even i pay for them. How to fix this? I linked facebook account again but the...

  • Visitor
  • So because Spotiamp hijacked my spotify account i unlinked my facebook account from my spotify account. But at the same time i lost my premium account and my family account even i pay for them. How t...
  • user-removed
  • Not applicable
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Neues handy

Hallo zusammen, ich nutze Spotify Premium bereits seit geraumer Zeit. Seit Januar habe ich ein neues Handy und seit dem sind alle Spotify Daten weg. Ich habe den Account auf dem alten Handy abgemeldet und mich mit meinen Daten auf dem neuen Handy ang...

  • Casual Listener
  • Hallo zusammen, ich nutze Spotify Premium bereits seit geraumer Zeit. Seit Januar habe ich ein neues Handy und seit dem sind alle Spotify Daten weg. Ich habe den Account auf dem alten Handy abgemelde...
  • jubech
  • Casual Listener
  • 2916 Views
  • 2 replies
  • 0 likes
  • 2916 Views
  • 2 replies
  • 0 likes