Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Hey Guys, I want to upgrade to premium but payment is not going through its saying the method and country dont match. I tried many times, and tried manually changing country and then back to my country bulgaria. My payment card is also a bulgarian ba...
PlanPremiumCountry INDIADevice(iPhone 5s,)Operating System(iOS 12.1.4) My Question or Issue Is Premium Subscription for iOS users restricted in India? It is working fine on Android. Please find the screenshot of the premium subscription notification....
i have cancelled my subscription and yet i was still charged 9.99 . how do i get this fixed ASAP.
PlanPremiumCountryUK DeviceiPhone, latest MacBook ProOperating Systemlatest iOS, MacOS My Question or IssueJust updgraded to Premium and out of a sudden the songs in https://open.spotify.com/playlist/0tCGOWr57dA8MKR7Bfc1Dj say "This song is unavailab...
I registered online via Spotify and app shows premium. I am being charged premium and want to cancel go to free account, however when I go online, it shows my account as free so I’m unable to cancel. It should NOT be this difficult to cancel a subscr...
I received a notice that I needed to update my Credit card on file information in my account. I was not able to update with my new credit card number, and I confirmed with my credit card company, that the card was not blocked. I then read in the help...
PlanPremium - famíliaCountry Brasil My Question or IssueA um mês atrás, estava utilizando de meu plano familiar e o Spotify solicitou que eu atualizasse a forma de pagamento. Estava utilizando cartão de crédito Mastercard do Nubank, e tentei utilizá-...
PlanFree and PremiumCountry United StatesDeviceiPhone 6S My Question or Issue When I first downloaded Spotify I was still in high school. I linked it to my old Facebook account and my old email account. I lost access to my old email (I can't remember...
I am using premium family subscription. 3 months ago I changed my payment method. I changed the credit card to another one. But now I realised Spotify withdrew money twice (from both of the new card and old card). How can we fix this problem? And How...
PlanFreeCountry MexicoDeviceSamsung Galaxy S7 edgeOperating SystemAndroid Oreo My Question or IssueHello, yesterday I sent my student info and I waited for the email the whole day, but since it was Sunday I thought that maybe people who work use Sund...
After a Silent Launch in India, Many songs and Artists like Linkin Park, Ed Sheeran are missing from. Most of my favorite songs are also missing. Please bring them back. It can be a bug or some random users are getting them.
PlanPremiumCountryINDIAWhy do I have to enter my PIN for the premium account? I've never entered my PIN before for anything. Is it safe to enter my PIN?
I registered for the free mini as part of my Premium subscription but never got it .I did get email that I qualified . what happened?
Plan Premium Country Switzerland Device (iPhone 7) My Question or Issue I have discovered that on my credit card, Spotify is charging me twice for a Premium account. It seems I have two different accounts active (as on the credt card statement there ...
This is not really a question about an Issue, I just didn't find anything about it online.If I buy a Spotify Card in a store here in Germany, is someone in Russia able to use it? Thank you for your help
ocorre que fui comprar o premium família, porém quando tentei pagar pelo aplicativo ocorreu um erro e não deu certo, mas foi descontado e eu não recebí o benefício do premium. Quando tentei pagar denovo pelo navegador, conseguí comprar. Foi descontad...
I live in the US, but use a foreign bank (Nordea). Therefore I can't pay! It says something like "credit card information does not match your country".. Any solutions?
PlanFreeCountry IndiaDeviceMI A1Operating SystemAndroid One My Question or Issue The information is misleading unless the options are changed. UI defaulted to one day's cost while selected option remains to be selected as before (1 year)
I need to know my adress of my account!!! I can`t remember which one I used it, so, I need it because I want to add my sister on my family account!!!
Without doing any action, my account got upgraded from Premium to Family.I received this welcome email on January 22nd boldly stating "Welcome to Spotify Family" (see screenshot). How can I get reimbursed from my January and February subscriptions by...