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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129321 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58331 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
234161 Views
144 replies
13 likes
I went through the verification to prove I'm a student and had the $5.99 plan showing on my account, but I was charged the regular price of $9.99 and when I check my account it's not showing the student rate anymore, but the regular rate. How do I go...
I went through the verification to prove I'm a student and had the $5.99 plan showing on my account, but I was charged the regular price of $9.99 and when I check my account it's not showing the stud...
Roadie
362 Views
1 replies
0 likes
Country Ecuador Device(iPhone 7)Operating System(iOS 10) My Question or IssueI´m doing a giveaway in Ecuador, I want to give to the winners 10 premium accounts for 3 months.In Ecuador it currently won't be possible to purchase gift cards so I don´t k...
Country Ecuador Device (iPhone 7) Operating System (iOS 10) My Question or Issue I´m doing a giveaway in Ecuador, I want to give to the winners 10 premium accounts for 3 ...
Community Legend
3302 Views
1 replies
0 likes
I read that Spotify now will allow you a Hulu account if you have a premium account for no additional cost. I found some info and link to get access to Hulu, but when I follow it, it is trying to make me sign up for a regular spotify premium account ...
I read that Spotify now will allow you a Hulu account if you have a premium account for no additional cost. I found some info and link to get access to Hulu, but when I follow it, it is trying ...
Spotify Legend
1394 Views
4 replies
0 likes
Não consegui a atualizar o pagamento da minha conta premium. Após várias tentativas, só aparecia falha no pagamento. Cancelei a conta premium, mas ao tentar assinar novamente permanece a falha no pagamento. Já tentei em 3 cartões diferentes. Em vário...
Não consegui a atualizar o pagamento da minha conta premium. Após várias tentativas, só aparecia falha no pagamento. Cancelei a conta premium, mas ao tentar assinar novamente permanece a falha no pag...
Spotify Star
483 Views
1 replies
0 likes
PlanFamily Premium @ $14.99/monthUSA DeviceGoogle Pixel 2XLAndroid When does Spotify and Hulu plan to bundle the Hulu and Spotify Family Plan for people who are paying $14.99/month instead of the $9.99/month for just the Premium plan? This seems like...
Plan Family Premium @ $14.99/month USA Device Google Pixel 2XL Android When does Spotify and Hulu plan to bundle the Hulu and Spotify Family Plan for people who are payi...
Roadie
5558 Views
11 replies
4 likes
So, I have been trying for some time now to activate the premium trial but nothing.It seems spotify cannot approve either my credit card or my paypal. I have been using these 2 since forever for online purchances and I don't get why it's so hard to d...
So, I have been trying for some time now to activate the premium trial but nothing. It seems spotify cannot approve either my credit card or my paypal. I have been using these 2 sinc...
Composer
464 Views
2 replies
0 likes
PlanFamilyCountryPortugalDeviceiphone and android´sOperating SystemlatestMy Question or Issuei always have been family account, yesterday my credit card was changed, and all my family menbers went out of the account. i want them back. as you can see ...
Plan Family Country Portugal Device iphone and android´s Operating System latest My Question or Issue i always have been family account, yesterday my credit card was changed, and all my fami...
Spotify Star
643 Views
3 replies
0 likes
PlanPremiumCountryAustralia DeviceiPhone 6SOperating System(iOS 10, Android Oreo, Windows 10,et My Question or IssueWith the new deal with Hulu, I’ve tried to redeem the deal but it says I’m not eligible. I pay the full Premium fee (even though I’m i...
Plan Premium Country Australia Device iPhone 6S Operating System (iOS 10, Android Oreo, Windows 10,et My Question or Issue With the new deal with Hulu, I’ve tried to redee...
Community Legend
3706 Views
3 replies
0 likes
Hi, I'm currently subscribed to the Playstation Music plan, but want to take advantage of the new Hulu plan, or the student plan. I've turned off auto renewal for my Playstation Music plan, but my subscription does not end until the end of the month....
Hi, I'm currently subscribed to the Playstation Music plan, but want to take advantage of the new Hulu plan, or the student plan. I've turned off auto renewal for my Pla...
Community Legend
1534 Views
3 replies
0 likes
Hey Guys, So, for something that I thought was simple it doesn't appear to be the case. I am on a Spotify Premium subscription that I signed up through a pre-paid card until October. Now, when I try to add the newly announced Hulu.com subscription it...
Hey Guys, So, for something that I thought was simple it doesn't appear to be the case. I am on a Spotify Premium subscription that I signed up through a pre-paid card until October. Now, wh...
Music Fan
3473 Views
27 replies
5 likes
I was late making my payment to spotify this month, and when I updated my pay information, I accidentally left the premium+hulu option instead of my original family plan option. I want my old plan back, but I don't want to pay for premium+hulu AND th...
I was late making my payment to spotify this month, and when I updated my pay information, I accidentally left the premium+hulu option instead of my original family plan option. I want my old plan ba...
Community Legend
770 Views
1 replies
0 likes
Buenas tardes.Quiero cancelar la suscripción premium que saque con otra cuenta, que la verdad no recuerdo ni el user ni el correo, menos contraseñas. El único rastro que tengo es un recibo que me llega a la cuenta de mi esposa. Lógicamente tengo todo...
Buenas tardes. Quiero cancelar la suscripción premium que saque con otra cuenta, que la verdad no recuerdo ni el user ni el correo, menos contraseñas. El único rastro que tengo es un...
Spotify Legend
607 Views
3 replies
0 likes
PlanPremiumCountrySwedenDeviceHuawei Mate 20 ProOperating SystemAndroid My Question or IssueMy subscription payment failed at the end of last month. So yesterday when I was going to pay it the payment failed again through the Spotify website. I then ...
Plan Premium Country Sweden Device Huawei Mate 20 Pro Operating System Android My Question or Issue My subscription payment failed at the end of last month. So yesterday when I was g...
Community Legend
606 Views
1 replies
0 likes
PlanFreeCountryPolandDeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, me and my fiance have diffrent adress but still we want to buy Spotify Family is this possible?
Plan Free Country Poland Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, me and my fiance have diffrent adress but still we want to buy S...
Community Legend
672 Views
1 replies
0 likes
PlanFree/PremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndriod version 9 My Question or IssueI picked up my pre-ordered S10+ and when i signed up with a new account on spotify its only showing me the 30 day trial. The 6 month trial never ...
Plan Free/Premium Country USA Device Samsung Galaxy S10+ Operating System Andriod version 9 My Question or Issue I picked up my pre-ordered S10+ and when i signed up with a new accou...
Community Legend
432 Views
1 replies
0 likes
PlanPremium for Family/Premium for StudentsCountryCanada My Question or IssueFor the past 3 months, I have been charged $4.99/month (the premium for students rate). However, I am currently on a premium for family plan, which is charged through my sis...
Plan Premium for Family/Premium for Students Country Canada My Question or Issue For the past 3 months, I have been charged $4.99/month (the premium for students rate). However, I am cur...
Spotify Star
373 Views
1 replies
0 likes
PremiumMexicoiPhone 7 PlusiOS 12.1.4 I got an email from Spotify telling me that the payment of my subscription did not happen. But the charges keep coming to my card and the card still works perfect. What I can do?
Premium Mexico iPhone 7 Plus iOS 12.1.4 I got an email from Spotify telling me that the payment of my subscription did not happen. But the charges keep coming to my card and the card stil...
Community Legend
507 Views
1 replies
0 likes
PlanFreeCountryTurkeyDeviceSamsung Galaxy S6Operating SystemAndroid My Question or IssueSo i tried to upgrade from a free account to a family one but spotify somehow rejected my card the 4 times i tried ( even though my card had more money needed tha...
Plan Free Country Turkey Device Samsung Galaxy S6 Operating System Android My Question or Issue So i tried to upgrade from a free account to a family one but spotify somehow ...
Not applicable
1729 Views
2 replies
0 likes
PlanFamily PremiumCountryUSDeviceiPhone and DesktopOperating SystemWindows 10 My Question or IssueThis morning I tried opening Spotify and it is saying that I do not have an account. I was charged for my premium account a week ago and everything was ...
Plan Family Premium Country US Device iPhone and Desktop Operating System Windows 10 My Question or Issue This morning I tried opening Spotify and it is saying that I do not have an ...
Spotify Star
380 Views
3 replies
0 likes
I PlanPremium CountryThe NetherlandsDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have verified my student account since September 2018 but I am still charged to this day the full Premium price. I have already c...
I Plan Premium Country The Netherlands Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have verified my student a...
Community Legend
395 Views
3 replies
0 likes
