Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 81098 Views
- 50 replies
- 4 likes
- 81098 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10150 Views
- 23 replies
- 2 likes
- 10150 Views
- 23 replies
- 2 likes
Only offers family sub when renewing
I'm trying to update my card details to be able to continue my premium subscription, however it states that I can no longer have the 9,99€ a mointh option and I HAVE to have the family option for 14,99€ a month. I am the only one who uses Spotify in ...
- I'm trying to update my card details to be able to continue my premium subscription, however it states that I can no longer have the 9,99€ a mointh option and I HAVE to have the family option for 14,...
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Superuser Contribution Je n'arrive pas à m'abonner a spotify premium
Bonjour,J'ai 17$ sur ma carte cadeau visa vanilla prépayer et je voulais acheter un abonnement mais à chaue fois ue je rentre les coordonee banquaire cela me met payement échouer et à chaque fois que je m'en vais sur aide je fait tout ce qui est écri...
- Bonjour, J'ai 17$ sur ma carte cadeau visa vanilla prépayer et je voulais acheter un abonnement mais à chaue fois ue je rentre les coordonee banquaire cela me met payement échouer et à cha...
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- Spotify Legend
- 1440 Views
- 1 replies
- 0 likes
- 1440 Views
- 1 replies
- 0 likes
Superuser Contribution Porque se cobra 99 del mes si dice que mi suscripción es de universitario? Es el primer mes
Galaxy s6 edge
- Galaxy s6 edge
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- Spotify Legend
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Superuser Contribution CANT CANCELL CHARGED 3X!!
I have been trying to cancel my original acvount that i forgot the password to as it has charaged me tbree times since i last logged into the account. The problem is it wont let me change my password because i no longer have access to the gmail its c...
- I have been trying to cancel my original acvount that i forgot the password to as it has charaged me tbree times since i last logged into the account. The problem is it wont let me change my password...
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- Spotify Legend
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Superuser Contribution Wrong account on subscribe spotify family
PlanPremiumCountry IndonesiaDeviceBrowserOperating SystemAndroidMy Question or IssueI found an issue or bug while invite my family to join my spotify family. When I sent invitation to join to his email. Then, he opened and confirm invitation email an...
- Plan Premium Country Indonesia Device Browser Operating System Android My Question or Issue I found an issue or bug while invite my family to join my spotify family. When I sent invita...
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- Spotify Legend
- 720 Views
- 1 replies
- 0 likes
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bug
- 720 Views
- 1 replies
- 0 likes
Superuser Contribution Porque me solicita pagar nuevamente, cuando mi pago lo realice el 15 de noviembre
Hola! El dia 15 de noviembre, me cobraron la mensualidad de mi cuenta, pero el dia sabado 24 me llego un mensaje que habia un problema con mi pago, sin embargo, sigue viendose reflejado el pago en mi cuenta de banco
- Hola! El dia 15 de noviembre, me cobraron la mensualidad de mi cuenta, pero el dia sabado 24 me llego un mensaje que habia un problema con mi pago, sin embargo, sigue viendose reflejado el pago en mi...
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- Spotify Legend
- 312 Views
- 1 replies
- 0 likes
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pagos
- 312 Views
- 1 replies
- 0 likes
Superuser Contribution DIRECCION
PlanPremiumCountryCHILE DeviceLGQ6Operating SystemW10 My Question or Issue Hoy por fin despues de tanto tiempo, me he suscrito al plan familiar... el cual han cobrado inmediatamente, envie las invitaciones a mis hijos y señora, para que se unieran y ...
- Plan Premium Country CHILE Device LGQ6 Operating System W10 My Question or Issue Hoy por fin despues de tanto tiempo, me he suscrito al plan familiar... el cual han cob...
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- Spotify Legend
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
Superuser Contribution VISA Debit card isnt working for premium
PlanPremiumSamsung Galaxy 9+Operating SystemAndroid Oreo My Question or IssueSpotify doesnt take my card and it keep saying the payment failed and to use another card but there is no issue with the card or the bank.
- Plan Premium Samsung Galaxy 9+ Operating System Android Oreo My Question or Issue Spotify doesnt take my card and it keep saying the payment failed and to use another card ...
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- Spotify Legend
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
Can not pay the Abo
PlanFree/PremiumCountry SwitzerlandDeviceI phone 7Operating System My Question or Issue
- Plan Free/Premium Country Switzerland Device I phone 7 Operating System My Question or Issue
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- Spotify Star
- 291 Views
- 1 replies
- 0 likes
- 291 Views
- 1 replies
- 0 likes
Superuser Contribution Family account plots naar free
Mijn family-abbonement is plots gewijzigd naar free, zonder dat ik daar zelf iets aan heb gedaan.
- Mijn family-abbonement is plots gewijzigd naar free, zonder dat ik daar zelf iets aan heb gedaan.
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- Spotify Legend
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Ödeme başarısız oldu sorunu
PlanFree/PremiumCountry TurkeyDevice(Huawei Mate10 Lite, HP PC)Operating System(Android 8.0.0, Windows 10.) My Question or Issue Dün premium üyelik için kart bilgilerimi girip benim spotify premium'umu başlat butonuna bastığımda telefonuma şifre giri...
- Plan Free/Premium Country Turkey Device (Huawei Mate10 Lite, HP PC) Operating System (Android 8.0.0, Windows 10.) My Question or Issue Dün premium üyelik için kart bilgil...
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- Community Legend
- 24089 Views
- 3 replies
- 0 likes
- 24089 Views
- 3 replies
- 0 likes
I cant access my facebook account to log in and cancel my subscription
PlanPremiumCountryUkDeviceSamsung Galaxy 8Operating SystemWindows 10 My Question or Issue I want to cancel my subscription on a different account and then get premium on this account. My other account is linked with Facebook and when I go to log in i...
- Plan Premium Country Uk Device Samsung Galaxy 8 Operating System Windows 10 My Question or Issue I want to cancel my subscription on a different account and then get pr...
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- Spotify Star
- 238 Views
- 1 replies
- 0 likes
- 238 Views
- 1 replies
- 0 likes
Need help; Migrate Albums and Playlist from one account to another
PlanPremium FamilyCountry NLMy Question or IssueI have a carrier-KPN Premium account and a older account which i have now upgraded to Premium Family.Can someone from Spotify migrate the albums and playlist from the KPN account to the Family account ?
- Plan Premium Family Country NL My Question or Issue I have a carrier-KPN Premium account and a older account which i have now upgraded to Premium Family. Can someone from Spotify migrate ...
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- Spotify Star
- 405 Views
- 1 replies
- 0 likes
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Migrate
- 405 Views
- 1 replies
- 0 likes
vcc for premium family payment?
hello guys, im from indonesiai wonder if i can pay the premium family subscription with virtual credit card/number?i dont have any physical card right now, so i wonder if i can paying the family subscription w/ vcc instead just for current payment.ca...
- hello guys, im from indonesia i wonder if i can pay the premium family subscription with virtual credit card/number? i dont have any physical card right now, so i wonder if i can paying the...
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- Spotify Star
- 1295 Views
- 1 replies
- 0 likes
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PremiumPremium familyvcc
- 1295 Views
- 1 replies
- 0 likes
Charged twice
Hello!I seem to be getting charged an additional $9.99 per month along with my student discount amount of $4.99. In the past I had signed up for other plans like the $0.99 for the summer and wasn't charged anything additional, so I assumed that it wo...
- Hello! I seem to be getting charged an additional $9.99 per month along with my student discount amount of $4.99. In the past I had signed up for other plans like the $0.99 for the summer and wasn't...
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- Spotify Star
- 302 Views
- 3 replies
- 0 likes
- 302 Views
- 3 replies
- 0 likes
Solved!! Changing device from iOS to Android- what happens with subscribtion?
PlanPremiumCountry IrelandSamsung note 9Operating SystemAndroid 8.1.0 My Question or IssueI had an iPhone and got spotify premium account. Now I am changing to Android and wonder how the payment for premium plan will go? Through apple account ot goog...
- Plan Premium Country Ireland Samsung note 9 Operating System Android 8.1.0 My Question or Issue I had an iPhone and got spotify premium account. Now I am changing to Android and...
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- Spotify Star
- 2259 Views
- 5 replies
- 0 likes
- 2259 Views
- 5 replies
- 0 likes
Re: HELP! I was charged twice this month. Again.
Why does this keep happening? My money was returned to my account last time. But unfortunately, it has occurred again. What should I do? Thanks
- Why does this keep happening? My money was returned to my account last time. But unfortunately, it has occurred again. What should I do? Thanks
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- Spotify Star
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Solved!! Moving to a new country next month
Hi, I am moving to the UK next month. I want to subscribe to the discounted price per 3 months deal for Spotify Premium. I realised that the price for that is cheaper in the UK than it is where I am currently (Hong Kong). Can I change region to the U...
- Hi, I am moving to the UK next month. I want to subscribe to the discounted price per 3 months deal for Spotify Premium. I realised that the price for that is cheaper in the UK than it is where I am ...
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- Spotify Star
- 599 Views
- 1 replies
- 0 likes
- 599 Views
- 1 replies
- 0 likes
Solved!! The redirect from Spotify to Hulu for students is not working
I am asking about the hulu/spotify/showtime package that I enrolled in. I connected showtime but when I click the redirect for Hulu I get the below errors. Please help as this is kinda annoying that some of my features aren't working. Thank you. Plan...
- I am asking about the hulu/spotify/showtime package that I enrolled in. I connected showtime but when I click the redirect for Hulu I get the below errors. Please help as this is kinda annoying that ...
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- Spotify Star
- 449 Views
- 1 replies
- 0 likes
- 449 Views
- 1 replies
- 0 likes
Solved!! Get back the 10 days of Spotify subscription that I lost and inability to use Gift cards for Family
PlanRecently upgraded from Premium to Premium for FamilyCountryUS ProblemAfter upgrading from Premium to Premium for Family, my payment renewal date changed to 12-15-18. My original renewal date was 12-25-18. As a result, I lost 10 days of subscripti...
- Plan Recently upgraded from Premium to Premium for Family Country US Problem After upgrading from Premium to Premium for Family, my payment renewal date changed to 12-15-18. My o...
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- Spotify Star
- 538 Views
- 3 replies
- 1 likes
- 538 Views
- 3 replies
- 1 likes