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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75534 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140483 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81000 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270893 Views
159 replies
13 likes
Trẻ chậm phát triển nên ăn gì – Sự phát triển trí thông minh ở trẻ phụ thuộc vào 3 yếu tố: chế dộ dinh dưỡng, di truyền (do gene) và sự rèn luyện, học tập, môi trường sống. Bổ sung dinh dưỡng từ thực phẩm là một trong những cách thiết thực nhất giúp ...
Trẻ chậm phát triển nên ăn gì – Sự phát triển trí thông minh ở trẻ phụ thuộc vào 3 yếu tố: chế dộ dinh dưỡng, di truyền (do gene) và sự rèn luyện, học tập, môi trường sống. Bổ sung dinh dưỡng từ thực...
Community Legend
327 Views
1 replies
0 likes
I have upgraded to Premium Duo however my husband is unable to verify his address on my invite. When it asks to input his address (either manually or by Google maps) he is getting an error message. We are both at the same address and the exact same a...
I have upgraded to Premium Duo however my husband is unable to verify his address on my invite. When it asks to input his address (either manually or by Google maps) he is getting an error message. W...
Music Fan
6884 Views
17 replies
16 likes
PlanPremiumCountry DeviceiPhone XOperating System My Question or IssueI’ve tried everything but my gift card isn’t working.
Plan Premium Country Device iPhone X Operating System My Question or Issue I’ve tried everything but my gift card isn’t working.
Community Legend
327 Views
1 replies
1 likes
PlanPremiumCountry: USAOperating SystemWindows 10My Question or IssueIf i am a current Spotify premium user, am i eligible for the free Hulu add on?
Plan Premium Country: USA Operating System Windows 10 My Question or Issue If i am a current Spotify premium user, am i eligible for the free Hulu add on?
Community Legend
277 Views
1 replies
0 likes
PlanPremiumCountryUSA Device Operating SystemWindows 7 My Question or IssueCurrently being charged $4.99/month for Premium (being an early subscriber to Spotify). Logged into my account online, and was shown an "activate Hulu" notice. I then checked ...
Plan Premium Country USA Device Operating System Windows 7 My Question or Issue Currently being charged $4.99/month for Premium (being an early subscriber to Spotify)....
Community Legend
718 Views
1 replies
0 likes
Hola, desde hace 3 meses contraté Spotify Premium pero me han hecho el cargo doble Ya cancelé el servicio porque no pude solucionar el tema
Hola, desde hace 3 meses contraté Spotify Premium pero me han hecho el cargo doble 😞 Ya cancelé el servicio porque no pude solucionar el tema
Community Legend
368 Views
1 replies
0 likes
El día de hoy compre una tarjeta de regalo de Spotify, al querer ingresarla esta me marca que es invalida, no se que hacer al respecto y neceisto ayuda para solucionar este problema
El día de hoy compre una tarjeta de regalo de Spotify, al querer ingresarla esta me marca que es invalida, no se que hacer al respecto y neceisto ayuda para solucionar este problema
Community Legend
482 Views
1 replies
0 likes
I tried using the Student discount premium using my SMART mobile number, and sent me a message that “I have successfully charged with 0 pesos” What does this mean? I wanted to subscribe to the 75 pesos subscription in Student Discount but after all t...
I tried using the Student discount premium using my SMART mobile number, and sent me a message that “I have successfully charged with 0 pesos” What does this mean? I wanted to subscribe to the 75 pes...
Casual Listener
399 Views
4 replies
0 likes
I removed my Spotify account thinking it would also remove my subscription, but it didn't. So now I cant remove the subscription and Spotify keeps charging me.
I removed my Spotify account thinking it would also remove my subscription, but it didn't. So now I cant remove the subscription and Spotify keeps charging me.
Casual Listener
485 Views
2 replies
0 likes
Hello! So I've been trying to downgrade from the premium family plan to the student discount plan because I no longer have anyone on my spotify family plan and I have my student status verified. I'm basically overpaying for nothing. Although some pos...
Hello! So I've been trying to downgrade from the premium family plan to the student discount plan because I no longer have anyone on my spotify family plan and I have my student status verifie...
Roadie
409 Views
1 replies
0 likes
PlanPremiumCountryCanada Hi there - I have been a Spotify Premium subscriber for 3 years and I have found out I'm not eligible for the Google Home deal you're offering Canadians. I bought a yearly subscription at the beginning of the year and see tha...
Plan Premium Country Canada Hi there - I have been a Spotify Premium subscriber for 3 years and I have found out I'm not eligible for the Google Home deal you're offering Canadian...
Casual Listener
569 Views
1 replies
3 likes
PlanPremiumCountryCanada DeviceLG G6Operating SystemOreo My Question or Issue*Update - managed to find the chat option and an agent helped me with this. Is there a way to actually speak to somone? I want to switch from Google Play to Spotify and rede...
Plan Premium Country Canada Device LG G6 Operating System Oreo My Question or Issue *Update - managed to find the chat option and an agent helped me with this. Is t...
Roadie
543 Views
1 replies
0 likes
Hi. I have email proof that I have cancelled my spotify premium account, however month on month I am still being charged. I have emailed several times with specific details but keep getting unsatisfactory responses like the one attached. This is rhid...
Hi. I have email proof that I have cancelled my spotify premium account, however month on month I am still being charged. I have emailed several times with specific details but keep getting ...
Roadie
542 Views
1 replies
0 likes
PlanPremiumCountryBrazilDevice(Samsung Galaxy S8+)Operating System(Android 9) My Question or IssueSo, I found this answer in a FAQ (https://community.spotify.com/t5/Spotify-Answers/Can-I-get-some-help-with-my-Premium-for-Family-plan/ta-p/1215266/high...
Plan Premium Country Brazil Device (Samsung Galaxy S8+) Operating System (Android 9) My Question or Issue So, I found this answer in a FAQ (https://community.spotify.com/t5/Spotify-A...
Spotify Star
1048 Views
1 replies
0 likes
PlanPremium CountryIndia DeviceMacbook Pro 2019 Operating SystemMacOSX I activated Spotify Premium in India but I want to change over to another country where I live. (Because it has more content than in India) Help sections everywhere mention to can...
Plan Premium Country India Device Macbook Pro 2019 Operating System MacOSX I activated Spotify Premium in India but I want to change over to another country wh...
Spotify Star
1054 Views
3 replies
0 likes
PlanFree/PremiumCountryTaiwan I live in Taiwan.I use the Spotify Premium one month trial program at 2019/03/07. At 2019/04/05 I change to Family Premium program, then I get 2 bill form my VISA, it shows that Spotfy had charged me twice, NT 149 and NT...
Plan Free/Premium Country Taiwan I live in Taiwan. I use the Spotify Premium one month trial program at 2019/03/07. At 2019/04/05 I change to Family Premium program, then I get 2 bill fo...
Casual Listener
468 Views
2 replies
0 likes
PlanPremium StudentCountryBrazil DeviceMoto Z PlayOperating SystemAndroid 8 My Question or IssueHello everyone. Four days ago I've changed the credit card used in my subscription. Then I was charged 10 reais (Brazil currency), which hasn't reversed y...
Plan Premium Student Country Brazil Device Moto Z Play Operating System Android 8 My Question or Issue Hello everyone. Four days ago I've changed the credit card used in my s...
Community Legend
292 Views
1 replies
0 likes
Good evening so I created a family account under this name (in addition to my student account) in the beginning of. December. In December I cancelled this account and changed it to Spotify free (email receipt is attached below. Since then I have been...
Good evening so I created a family account under this name (in addition to my student account) in the beginning of. December. In December I cancelled this account and changed it to Spotify fre...
Spotify Star
1448 Views
3 replies
0 likes
PlanPremiumCountryHong Kong DeviceN/AOperating SystemN/A My Question or Issue Why the Only US And JP Account can use lyrics function, many English and Japanese song had lyrics but only available in local Account not for Hong Kong?i understand song ha...
Plan Premium Country Hong Kong Device N/A Operating System N/A My Question or Issue Why the Only US And JP Account can use lyrics function, many Eng...
Roadie
747 Views
1 replies
0 likes
Buen Dia, El dia 24 de Marzo, realice el pago de mi suscripcion Premiun familiar, pero me sigue aparecion el mensaje que debo actualizar los datos de pago. Agradezco su colaboracion. < Community Rock Star edit removed screenshot with personal informa...
Buen Dia, El dia 24 de Marzo, realice el pago de mi suscripcion Premiun familiar, pero me sigue aparecion el mensaje que debo actualizar los datos de pago. Agradezco su colaboracion. &nbs...
Spotify Star
811 Views
3 replies
0 likes
