Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 184750 Views
- 116 replies
- 12 likes
- 184750 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20987 Views
- 28 replies
- 4 likes
- 20987 Views
- 28 replies
- 4 likes
Charged 9.99, I just confirmed I was a student.
PlanRegular Premium/ Student PremiumCountryUSAMy Question or IssueI forgot to confirm I was a student and was charged on 03/05 $9.99 eventhough I am a student. Today I was able to confirm I am a student and I want this charge of $9.99 to be removed a...
- Plan Regular Premium/ Student Premium Country USA My Question or Issue I forgot to confirm I was a student and was charged on 03/05 $9.99 eventhough I am a student. Today I was able to confirm I...
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- Spotify Star
- 711 Views
- 1 replies
- 0 likes
- 711 Views
- 1 replies
- 0 likes
Won't give me a 30 day trial
I signed in with a new account and it automatically gave me the 7 day trial. Now I'm trying to get the 30 day trial but it says I've already used it.
- I signed in with a new account and it automatically gave me the 7 day trial. Now I'm trying to get the 30 day trial but it says I've already used it.
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- Community Legend
- 588 Views
- 1 replies
- 0 likes
- 588 Views
- 1 replies
- 0 likes
Discounts for Students
I'm a student and i'm trying to get my student discount but i can't find my college at the selection. Is there a way?
- I'm a student and i'm trying to get my student discount but i can't find my college at the selection. Is there a way?
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- Community Legend
- 1155 Views
- 3 replies
- 0 likes
- 1155 Views
- 3 replies
- 0 likes
Subscribed to premium but account cannot access account and wants to downgrade
PlanPremiumCountry PhilippinesDeviceiPhone 5sOperating SystemiOS 11 My Question or Issue My problem is that I've paid the premium subscription, but when I look at my phone's Spotify, it still wants to downgrade it. And when I look back to my account,...
- Plan Premium Country Philippines Device iPhone 5s Operating System iOS 11 My Question or Issue My problem is that I've paid the premium subscription, but when I look at m...
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- Spotify Star
- 896 Views
- 1 replies
- 0 likes
- 896 Views
- 1 replies
- 0 likes
Superuser Contribution Cant pay for my premimum
Im trying to update my payment method, since my CC is not registerd to my account anymore, but isnt possible.
- Im trying to update my payment method, since my CC is not registerd to my account anymore, but isnt possible.
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- Spotify Legend
- 4126 Views
- 9 replies
- 0 likes
- 4126 Views
- 9 replies
- 0 likes
Superuser Contribution Ok, I did what you asked to get a proper billing date, but it chose the wrong date when signing up??
PlanPremium FamilyCountry DenmarkDeviceAndroid, Google HomeOperating SystemAndroid 9 My Question or IssueSo as per your stupid system (yes, I'm NOT impressed), it isn't possible to change the payment date.The only thing I could do, was to unsubscribe...
- Plan Premium Family Country Denmark Device Android, Google Home Operating System Android 9 My Question or Issue So as per your stupid system (yes, I'm NOT impressed), it isn't ...
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- Spotify Legend
- 1133 Views
- 2 replies
- 0 likes
- 1133 Views
- 2 replies
- 0 likes
Cancelling Subscription after a couple of months
I want to cancel my subscription on my old account which i still use due to having premium but i bought it for the year a couple of months ago, if i cancel it now will i get a refund or am i a lost cause?
- I want to cancel my subscription on my old account which i still use due to having premium but i bought it for the year a couple of months ago, if i cancel it now will i get a refund or am i a lost c...
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- Community Legend
- 630 Views
- 2 replies
- 0 likes
- 630 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution Deleted Old Account, Still Getting Charged
My Question or IssueI was on a previous account, however, I have since deleted the account, but I am still being charged for it. Help!
- My Question or Issue I was on a previous account, however, I have since deleted the account, but I am still being charged for it. Help!
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- Community Legend
- 2287 Views
- 6 replies
- 0 likes
- 2287 Views
- 6 replies
- 0 likes
Bolivia
No puedo realizar el pago ni por mi tarjeta de debito, credito ni paypal! Tengo que cancelar ya no mas! Que esta pasando
- No puedo realizar el pago ni por mi tarjeta de debito, credito ni paypal! Tengo que cancelar ya no mas! Que esta pasando
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- Roadie
- 1168 Views
- 1 replies
- 0 likes
- 1168 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify India UPI Payment not showing for 12 months Plan
PlanPremiumCountry IndiaDevicePixel 3Operating SystemAndroid Pie My Question or Issue Recently Spotify was launched in India. I verified my Student status via SheerID. Now when I go to pay for the Premium it shows that UPI is available as an option. ...
- Plan Premium Country India Device Pixel 3 Operating System Android Pie My Question or Issue Recently Spotify was launched in India. I verified my Student status via Sheer...
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- Casual Listener
- 4080 Views
- 5 replies
- 7 likes
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PaymentPremiumSpotify IndiaUPI
- 4080 Views
- 5 replies
- 7 likes
Me hacen cargos y no tengo conocimiento de haber hecho ninguna suscripción.
My Question or Issue No se quien o como se formó una suscripcion a mi nombre, que provoca cargos mensuales a mi TC. Podría conocewr quien, como y a que equipo llega la suscripcion.Estos son los datos que cargan a TC: ADYENMX*SPOTIFY * 99.00 RFC: RSM ...
- My Question or Issue No se quien o como se formó una suscripcion a mi nombre, que provoca cargos mensuales a mi TC. Podría conocewr quien, como y a que equipo llega la suscripci...
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- Community Legend
- 1326 Views
- 1 replies
- 0 likes
- 1326 Views
- 1 replies
- 0 likes
skipping songs
PlanPremiumCountryCanada Samsung Galaxy 9+Operating SystemAndroid Oreo My Question or Issue Hi!!!! for some reason a few days ago my spotify will no longer let me skip songs from the lock screen OR when its connected to my vehicle bluetooth. is there...
- Plan Premium Country Canada Samsung Galaxy 9+ Operating System Android Oreo My Question or Issue Hi!!!! for some reason a few days ago my spotify will no longer let m...
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- Spotify Star
- 729 Views
- 3 replies
- 0 likes
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Helpskip songs
- 729 Views
- 3 replies
- 0 likes
Solved!! Charged during trial period
I recently signed up for a 3 month trial and during both the second and third month of it I was still charged 14.99. I have just cancelled the subscription, but would like to be refunded the other two charges. Thank you
- I recently signed up for a 3 month trial and during both the second and third month of it I was still charged 14.99. I have just cancelled the subscription, but would like to be...
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- Spotify Star
- 399 Views
- 1 replies
- 0 likes
- 399 Views
- 1 replies
- 0 likes
Premium gift card pin doesn't work
PlanPremiumCountry Finland DeviceHonor 10 My Question or Issue I purchased a gift card to continue my Premium subscription. I do this every 6 months. The card was activated in the store, I have the receipt indication the activation, as well as the ac...
- Plan Premium Country Finland Device Honor 10 My Question or Issue I purchased a gift card to continue my Premium subscription. I do this every 6 months. The card was act...
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- Community Legend
- 2067 Views
- 3 replies
- 0 likes
- 2067 Views
- 3 replies
- 0 likes
Solved!! Charged, but I don't know account details
Hello, I am automatically charged for premium for the account that I do not use. However, I am unable to cancel subscribtion, because I don't know on who this account is registered on, what are its email adress or password. What now? Latest bank tran...
- Hello, I am automatically charged for premium for the account that I do not use. However, I am unable to cancel subscribtion, because I don't know on who this account is registered o...
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- Spotify Star
- 5915 Views
- 5 replies
- 0 likes
- 5915 Views
- 5 replies
- 0 likes
free account but spotify takes me money
None of the below information is required. PlanFreeCountry FranceDevice Samsung s8 My Question or Issue spotify takes me money while I have a free account. I have already read the articles about this and I have no other accounts. I want to be refunde...
- None of the below information is required. Plan Free Country France Device Samsung s8 My Question or Issue spotify takes me money while I have a free account...
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- Spotify Star
- 913 Views
- 8 replies
- 0 likes
- 913 Views
- 8 replies
- 0 likes
Superuser Contribution Cannot Start Free Trial
Just Today Spotify was launched in India, many of my friends were able to subscribe to premium trial. But I cannot. I used my International Debit Card. Even my friends tried it with their bank debit cards, it worked, but not in my case.PlanFreeCountr...
- Just Today Spotify was launched in India, many of my friends were able to subscribe to premium trial. But I cannot. I used my International Debit Card. Even my friends tried it with their bank debit ...
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- Spotify Legend
- 779 Views
- 7 replies
- 3 likes
- 779 Views
- 7 replies
- 3 likes
Solved!! Pagamento via Boleto - Brasil
PlanFree/PremiumCountryBrasil Device(iPhone Operating System(iOS 12) My Question or Issue Minha assinatura acabou e gostaria de renová-la, mas não encontro a opção de pagamento com boleto (minha última assinatura foi paga dessa forma). Meu plano é re...
- Plan Free/Premium Country Brasil Device (iPhone 😎 Operating System (iOS 12) My Question or Issue Minha assinatura acabou e gostaria de renová-la, mas não encontro a opçã...
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- Community Legend
- 701 Views
- 3 replies
- 0 likes
- 701 Views
- 3 replies
- 0 likes
Solved!! inquiries re: Gift Card for Premium
PlanPremiumCountry CanadaDeviceiphone 6plus and hp laptopOperating Systemios something and windows 10 My Question or Issue I've really wanted to get spotify premium for some time now. I could not connect it to my debit account, however, so I went and...
- Plan Premium Country Canada Device iphone 6plus and hp laptop Operating System ios something and windows 10 My Question or Issue I've really wanted to get spoti...
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- Community Legend
- 1413 Views
- 3 replies
- 0 likes
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Gift CardPremium
- 1413 Views
- 3 replies
- 0 likes
Nice
IdkNone of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- IdkNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Operating System (iOS 10, Android Oreo, Windows 10,etc.)...
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- Community Legend
- 280 Views
- 1 replies
- 0 likes
- 280 Views
- 1 replies
- 0 likes