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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128890 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57252 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232421 Views
144 replies
13 likes
Hi, Untill two months ago, I was using spotify free. But I saw an advertisement where I could get 3 months of spotify premium including headspace for 15 euros. I took the deal, but.. I’ve had a bill of spotify twice now. 10 euros.. how? Love to hear ...
Hi, Untill two months ago, I was using spotify free. But I saw an advertisement where I could get 3 months of spotify premium including headspace for 15 euros. I took the deal, but.. I’...
Casual Listener
482 Views
2 replies
0 likes
PlanPremiumCountry Singapore Samsung edge 7 Operating SystemAndroid My Question or Issue Premium ended before subscription ends
Plan Premium Country Singapore Samsung edge 7 Operating System Android My Question or Issue Premium ended before subscription ends
Spotify Legend
363 Views
3 replies
0 likes
Premium Student US My Question or Issue I was gifted a Spotify gift card for Christmas and happily applied it to my account, thinking it would cover several months of my Premium Student plan. However, I was really bummed to see that doing so cut off ...
Premium Student US My Question or Issue I was gifted a Spotify gift card for Christmas and happily applied it to my account, thinking it would cover several month...
Roadie
429 Views
1 replies
0 likes
PlanPremium CountrySingapore Device Samsung Edge 7 My Question or Issue Premium stopped working.
Plan Premium Country Singapore Device Samsung Edge 7 My Question or Issue Premium stopped working.
Spotify Star
253 Views
1 replies
0 likes
I am paying for premium account every month. But my account doesn't recognise me as a premium user. So I can not cancel the subscription since the account setting tells me I am a free user.. But I am paying $9.99 every month. When I signed up at firs...
I am paying for premium account every month. But my account doesn't recognise me as a premium user. So I can not cancel the subscription since the account setting tells me I am a free user.. But I am...
Roadie
270 Views
1 replies
0 likes
PlanPremiumCountry GermanyDeviceMacbook Pro late 2016Operating System My Question or Issue I subscribed and I can see I am premium on the status page but not everywhere else what to do or whom to contact
Plan Premium Country Germany Device Macbook Pro late 2016 Operating System My Question or Issue <removed sensitive info> I subscribed and I can se...
Spotify Star
245 Views
1 replies
0 likes
Todas as cobranças do meu cartão estão em dia porém não consigo mais acessar o Premium e não consigo falar com ninguém e nem cancelar. O meu nome de usuário aparece como um que não é meu.PlanPremiumCountry BrasilDeviceSamsung Galaxy J7 ProOperating S...
Todas as cobranças do meu cartão estão em dia porém não consigo mais acessar o Premium e não consigo falar com ninguém e nem cancelar. O meu nome de usuário aparece como um que não é meu. Plan Pr...
Spotify Star
363 Views
2 replies
0 likes
I set up Spotify on my phone whilst in Thailand. I will be here for another month and then I will move on to Malaysia and then Indonesia. After that I'll be moving between countries througout SE Asia and then Canada/States. First of all, because I'm ...
I set up Spotify on my phone whilst in Thailand. I will be here for another month and then I will move on to Malaysia and then Indonesia. After that I'll be moving between countries througout...
Roadie
906 Views
1 replies
0 likes
So I had Student Hulu for a while but I had gotten logged out at one point. It won't let me log in using the same email address as my Spotify. When I ask for them to send a reset to my email I never get one. If I cancel the subscription to Hulu in my...
So I had Student Hulu for a while but I had gotten logged out at one point. It won't let me log in using the same email address as my Spotify. When I ask for them to send a ...
Spotify Legend
531 Views
1 replies
0 likes
PlanFamily premiumCountry BolivivaDeviceIphone 7Operating SystemWindows 7 My Question or Issue I get my family premium on 06/01/2019 at 7:19pm, and days ago (like 1 week) i recive emails form spotify say me my membership going be canceled
Plan Family premium Country Boliviva Device Iphone 7 Operating System Windows 7 My Question or Issue I get my family premium on 06/01/2019 at 7:19pm, and days ago (like 1...
Roadie
242 Views
1 replies
0 likes
Hello,After some issues with login i create again a account with same e-mail (i don't know how, looks like account removal) and now my premium subscription is not available anymore. Number of my subscription order: P09177A360 Thanks in advance!Best r...
Hello, After some issues with login i create again a account with same e-mail (i don't know how, looks like account removal) and now my premium subscription is not available anymore. N...
Spotify Star
229 Views
1 replies
0 likes
I have Spotify Premium and I’m thinking about adding Hulu. Two questions: first, the link to the offer terms bring me to an error page. The link is to https://www.spotify.com/sk/account/subscription/change/legal-terms/?target=hulu i realuze few few p...
I have Spotify Premium and I’m thinking about adding Hulu. Two questions: first, the link to the offer terms bring me to an error page. The link is to https://www.spotify.com/sk/account/subscrip...
Casual Listener
759 Views
2 replies
0 likes
PlanPremium My Question or Issue How to suspend for a while a subscription for my sun (paid through my paypal) without having access to his password ?thanks for your help
Plan Premium My Question or Issue How to suspend for a while a subscription for my sun (paid through my paypal) without having access to his password ? thank...
Community Legend
472 Views
1 replies
0 likes
PlanPremiumCountry PH My Question or IssueI can no longer access the page https://www.spotify.com/us/purchase/ecards/ to purchase an e-card for someone else. What happened to it? Has the ecard system been permanently removed? If so, how else can I "g...
Plan Premium Country PH My Question or Issue I can no longer access the page https://www.spotify.com/us/purchase/ecards/ to purchase an e-card for someone else. What happened to...
Spotify Star
636 Views
1 replies
1 likes
Tuve un problema con mi tarjeta, recién lo solucionarán el día martes y no tengo otra forma de pagar...mi suscripción se cancelará o me cortarán el servicio? O tengo un lapso de tiempo para pagar?
Tuve un problema con mi tarjeta, recién lo solucionarán el día martes y no tengo otra forma de pagar...mi suscripción se cancelará o me cortarán el servicio? O tengo un lapso de tiempo para pag...
Moderator
21184 Views
5 replies
0 likes
I bought a three month subscription for my daughter on her spotify app. She had made an account with an email adress that does not exist (she made a typo when entering her email). She logged out and we had to make a new account with her right email a...
I bought a three month subscription for my daughter on her spotify app. She had made an account with an email adress that does not exist (she made a typo when entering her email). She logged ...
Spotify Star
470 Views
1 replies
0 likes
I just checked my card transactions, and I see that I was charged 3 times this month, with 3 different transactions prices: once 14,99, once 9,99 and once 16,49.PlanfamilyCountry canadaOperating SystemWindows 10 My Question or Issue I just checked my...
I just checked my card transactions, and I see that I was charged 3 times this month, with 3 different transactions prices: once 14,99, once 9,99 and once 16,49. Plan family Country canada ...
Community Legend
311 Views
1 replies
0 likes
I know this was already asked serveral times here with the instruction to contact Hulu, but: I want to go back to Hulu without ads and need to de-register my Hulu account from my Spotify account for this – I already bought the no ads plan for one mon...
I know this was already asked serveral times here with the instruction to contact Hulu, but: I want to go back to Hulu without ads and need to de-register my Hulu account from my Spotify account for&...
Casual Listener
397 Views
2 replies
0 likes
PlanPremiumCountry Saudi ArbiaDeviceOne plus 6Operating System Android Oreo, My Question or IssueI was just bailed doube the amount of of money for my premium plan.they should take 20 SARs however they charged me 40 SAR. Giving that this was the 1st ...
Plan Premium Country Saudi Arbia Device One plus 6 Operating System Android Oreo, My Question or Issue I was just bailed doube the amount of of money for my pr...
Community Legend
236 Views
1 replies
0 likes
Olá, estou precisando de ajuda. Assinei a promoção de estudante durante 3 meses, porém cancelei o plano tarde, devido ao horário de verão, e o plano foi renovado automaticamente. Entretanto apesar de vir cobrando no cartão eu não consigo usar o Spoti...
Olá, estou precisando de ajuda. Assinei a promoção de estudante durante 3 meses, porém cancelei o plano tarde, devido ao horário de verão, e o plano foi renovado automaticamente. Entretanto ap...
Community Legend
339 Views
3 replies
0 likes
