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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75327 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140296 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80731 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270200 Views
159 replies
13 likes
PlanFree/PremiumCountryMéxico DeviceHuawei mate 10 liteOperating SystemAndroid 8 My Question or IssueI have a problem
Plan Free/Premium Country México Device Huawei mate 10 lite Operating System Android 8 My Question or Issue I have a problem
Spotify Star
354 Views
1 replies
0 likes
PlanFree, just signed up today with premiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueTried doing the Samsung promo, says I'm not eligible for it? Don't know what's going on. Thanks in advance.
Plan Free, just signed up today with premium Country USA Device Samsung Galaxy S10+ Operating System Android My Question or Issue Tried doing the Samsung promo, says I'm not eligible...
Spotify Star
643 Views
1 replies
0 likes
Hi, I paid for yearly subscription, but didn't get any free trial included. Kindly guide.PremiumIndia Device(One Plus 6, Macbook Air 2017)Operating System(Android Pie, High Sierra) My Question or Issue
Hi, I paid for yearly subscription, but didn't get any free trial included. Kindly guide. Premium India Device (One Plus 6, Macbook Air 2017) Operating System (Android Pie, High Sierra)...
Spotify Legend
771 Views
5 replies
0 likes
Hi Spotify Community,I was charged $9.99 for Premium on March 25 and right after being charged, I canceled my subscription the same day. Does it mean I still get access to Premium for 30 days or I can get a refund? Thanks for any information!
Hi Spotify Community, I was charged $9.99 for Premium on March 25 and right after being charged, I canceled my subscription the same day. Does it mean I still get access to Premium for 30 days or I ...
Composer
399 Views
1 replies
0 likes
PlanPremium(For Students)CountryTurkeyDeviceiPhone 6SOperating SystemiOS 12 My Question or IssueI already pay for premium but it still looks like didn't take payment.
Plan Premium(For Students) Country Turkey Device iPhone 6S Operating System iOS 12 My Question or Issue I already pay for premium but it still looks like didn't take payment.
Spotify Star
636 Views
3 replies
0 likes
PlanFree/PremiumCountry My Question or Issue Hey, I was wondering: I cancelled Spotify premium today and my screen said that my subscription would end tomorrow. Tomorrow is also the date that I was scheduled to be charged for the next premium period....
Plan Free/Premium Country My Question or Issue Hey, I was wondering: I cancelled Spotify premium today and my screen said that my subscription would end tomorrow. Tomorrow i...
Spotify Star
1247 Views
3 replies
0 likes
PlanPremium familyCountry Brazil My Question or IssueTive um problema com minha conta. Troquei de cartão e foi descontado 10 reais em 18 de janeiro de 2019. Até agora não foi feito o estorno.
Plan Premium family Country Brazil My Question or Issue Tive um problema com minha conta. Troquei de cartão e foi descontado 10 reais em 18 de janeiro de 2019. Até agora nã...
Spotify Star
551 Views
3 replies
0 likes
PlanPremiumUSA DeviceMotorola Hello Community Members, Somehow the ID of my account is automatically set to my cell number. And I have no idea how to change it to anything else that I want it to be. Any lead much appreciated.
Plan Premium USA Device Motorola Hello Community Members, Somehow the ID of my account is automatically set to my cell number. And I have n...
Spotify Star
1239 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDevice(Sony Xperia Z5)Operating System(Android Oreo) My Question or IssueI'm a Erasmus student in Poland. I don't have any bank account and also I don't need it. I verified my student account in Poland for premium. I click her...
Plan Premium Country Turkey Device (Sony Xperia Z5) Operating System (Android Oreo) My Question or Issue I'm a Erasmus student in Poland. I don't have any bank account and also ...
Spotify Star
826 Views
1 replies
0 likes
Hello,PlanPremiumCountryMoroccoDeviceiPhone 7+Operating SystemiOS 12.1.4 About a month ago, i tried to subscribe to spotify with my Moroccan credit card, and it worked, but i now get a message telling me that my payment failed. I read that i just nee...
Hello, Plan Premium Country Morocco Device iPhone 7+ Operating System iOS 12.1.4 About a month ago, i tried to subscribe to spotify with my Moroccan credit card, and it worked, but i...
Spotify Star
629 Views
1 replies
0 likes
PlanPremium student discountCountryHalifaxDeviceiphone 6Operating Systemios, windows 10 My Question or IssueI was charged the full price of $9.99 after I had changed payment info but I was enrolled for student discount before this had occured. Was wo...
Plan Premium student discount Country Halifax Device iphone 6 Operating System ios, windows 10 My Question or Issue I was charged the full price of $9.99 after I had changed payment ...
Roadie
421 Views
1 replies
0 likes
PlanPremium to StudentCountryU.S.DeviceiPhone 6Operating SystemiOS 10 My Question or IssueI began my free trial with spotify in January of this year. I enjoyed it enough and decided to keep it and paid the $9.99 for the premium amount. However, this ...
Plan Premium to Student Country U.S. Device iPhone 6 Operating System iOS 10 My Question or Issue I began my free trial with spotify in January of this year. I enjoyed it enough and ...
Composer
499 Views
1 replies
0 likes
Hi,With Spotify free account can i hear music to home cimema via media player (wifi conected)>av amplifier>speakers? The connection of media player with av amplifier is with hdmi. Thanks
Hi, With Spotify free account can i hear music to home cimema via media player (wifi conected)>av amplifier>speakers? The connection of media player with av amplifier is with hdmi. Th...
Roadie
411 Views
1 replies
0 likes
I have several issues continuing with Spotify. Background : I was previously on my dad's Premium Family plan while I was living with them before moving to Stockholm last year. After moving of course I was no longer able to use that account, stating t...
I have several issues continuing with Spotify. Background : I was previously on my dad's Premium Family plan while I was living with them before moving to Stockholm last year. After mo...
Roadie
717 Views
1 replies
0 likes
Hi all, as spotify is not selling gift cards any more through their homepage is there any other store where we could by Gift Cards? In Malaysia you sell gift cards through 7-11 is there an official store who is selling in the phillipines gift cards /...
Hi all, as spotify is not selling gift cards any more through their homepage is there any other store where we could by Gift Cards? In Malaysia you sell gift cards through 7-11 is t...
Roadie
568 Views
1 replies
0 likes
French account.Hello, When i try to get the free google home, it is said that I already ask for and show an error message when I click the link to "check". Something like "Sorry you can't make a profit of this offer curently"...
French account. Hello, When i try to get the free google home, it is said that I already ask for and show an error message when I click the link to "check". Something like "Sorry y...
Regular
857 Views
4 replies
3 likes
Aqui muestro los cargos que estoy teniendo. ¿Alguien que me lo pueda justicar?
Aqui muestro los cargos que estoy teniendo. ¿Alguien que me lo pueda justicar?
Spotify Star
407 Views
1 replies
0 likes
al momento de ingresar el codigo me dice que no es valido.ya intente todo lo que viene en el soporte.
al momento de ingresar el codigo me dice que no es valido. ya intente todo lo que viene en el soporte.
Spotify Star
526 Views
1 replies
0 likes
PlanFree/PremiumCountryLithuania, UK, Russia Device(iPhone Xs Max, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI live in 2 countries: Spain and Lithuania. Currently, I am in Lithuania. My card is ...
Plan Free/Premium Country Lithuania, UK, Russia Device (iPhone Xs Max, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or...
Spotify Star
379 Views
1 replies
0 likes
I cannot type 4 digits in the security code when I enter my credit card info(maestro). How can I solve that ?
I cannot type 4 digits in the security code when I enter my credit card info(maestro). How can I solve that ?
Composer
611 Views
1 replies
0 likes
