Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 146857 Views
- 99 replies
- 12 likes
- 146857 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16969 Views
- 27 replies
- 4 likes
- 16969 Views
- 27 replies
- 4 likes
Solved!! How to Renew Premium for Family
I accidentally cancelled my Premium for Family subscription (I'm the plan owner). My subscription ends on 10 July and I want to renew but when I click "Get Premium," it turns out to be an option only for regular premium, not family. Do I have to wait...
- I accidentally cancelled my Premium for Family subscription (I'm the plan owner). My subscription ends on 10 July and I want to renew but when I click "Get Premium," it turns out to be an option...
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- Composer
- 5120 Views
- 4 replies
- 0 likes
- 5120 Views
- 4 replies
- 0 likes
account is gone
My Question or Issue I had a premium subscription that has dissapeared (not sure what happened). I let it go/opened a new free account (back to free/with advertisments) but am still being billed for the subscription that I no longer have access to...
- My Question or Issue I had a premium subscription that has dissapeared (not sure what happened). I let it go/opened a new free account (back to free/with advertisments)&n...
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- Spotify Star
- 450 Views
- 3 replies
- 0 likes
- 450 Views
- 3 replies
- 0 likes
Premium for students.
PlanFree/PremiumCountry EnglandDevice(iPhone 7)Operating System(Most recent iOS) My Question or IssueHello,For the past year and a bit I was subscribed to Spotify Premium using my studnet discount, however in the last month I had a problem regarding ...
- Plan Free/Premium Country England Device (iPhone 7) Operating System (Most recent iOS) My Question or Issue Hello, For the past year and a bit I was subscribed to Spot...
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- Spotify Star
- 379 Views
- 3 replies
- 0 likes
- 379 Views
- 3 replies
- 0 likes
Upgrading to Family Plan
My payment was just taken out yesterday for my 9.99 subscription. I would like to upgrade to the family plan for 14.99. If I upgrade will it take an additional 14.99 or just they extra 5.00? Thanks!
- My payment was just taken out yesterday for my 9.99 subscription. I would like to upgrade to the family plan for 14.99. If I upgrade will it take an additional 14.99 or just they extra 5.00? ...
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- Community Legend
- 465 Views
- 1 replies
- 0 likes
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AccountSubscriptionupgrade
- 465 Views
- 1 replies
- 0 likes
Transferring sub-account into a new premium account
Hi everyone, I used an external service since spotify was not available in my country. The way the service works is that they create a sub-account in one of their 'Family' accounts. However, since a month or so, spotify has been launched in my countr...
- Hi everyone, I used an external service since spotify was not available in my country. The way the service works is that they create a sub-account in one of their 'Family' accounts. ...
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- Roadie
- 387 Views
- 1 replies
- 0 likes
- 387 Views
- 1 replies
- 0 likes
Paymed Failed
Hey, I have Premium for my family and it says the payment didn't go off but my bank says that it dit pay the 7th of Jan. I would like to fix this asap because i can't lisnt to music since im paying.
- Hey, I have Premium for my family and it says the payment didn't go off but my bank says that it dit pay the 7th of Jan. I would like to fix this asap because i can't lisnt to music sin...
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- Spotify Star
- 623 Views
- 5 replies
- 0 likes
- 623 Views
- 5 replies
- 0 likes
Can't Verify Address
PlanFamily Country United StatesDeviceDroid Turbo 2Operating System My Question or Issue I want premium but Spotify won't verify that I live at the same address as the family plan account holder. I have verified the zip with the e-mail they sent to m...
- Plan Family Country United States Device Droid Turbo 2 Operating System My Question or Issue I want premium but Spotify won't verify that I live ...
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- Spotify Star
- 1142 Views
- 5 replies
- 0 likes
- 1142 Views
- 5 replies
- 0 likes
Spotify family once a year??
Hi, I tried to accept the invite for Spotify family but it said I could only change spotify families once a year?The main account holder just reset the subscription because of an address issue, but the address is similar to the previous time.Could so...
- Hi, I tried to accept the invite for Spotify family but it said I could only change spotify families once a year? The main account holder just reset the subscription because of an ad...
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- Community Legend
- 1837 Views
- 1 replies
- 0 likes
- 1837 Views
- 1 replies
- 0 likes
Pre-Pay Premium Question/Issue
PlanFree/Premium (wanting to sign up for a pre-pay plan)CountryUnited StatesDeviceSamsung s5 and Windows 10My Question or Issue I'm trying to buy a one time month of Spotify Premium, due to the fact that I cannot sign up for subscriptions using a Vis...
- Plan Free/Premium (wanting to sign up for a pre-pay plan) Country United States Device Samsung s5 and Windows 10 My Question or Issue I'm trying to buy a one time month of Spotify Premiu...
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- Community Legend
- 640 Views
- 1 replies
- 0 likes
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paysafecardPre-Pay Premium
- 640 Views
- 1 replies
- 0 likes
Premium
So I didn't check my email account and I totally missed the verification notification (which went to SPAM by the way) and now I'm stuck at free Spotify and my brother who is the owner of the premium family account sent me an invite but it still says ...
- So I didn't check my email account and I totally missed the verification notification (which went to SPAM by the way) and now I'm stuck at free Spotify and my brother who is the owner of the premium ...
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- Spotify Star
- 285 Views
- 1 replies
- 1 likes
- 285 Views
- 1 replies
- 1 likes
Premium Family Plan
PlanPremiumCountry United StatesDeviceSamsung S8+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Due to work, we have two houses in separate parts of the state.I would like confirmation that the Premium Family Plan will b...
- Plan Premium Country United States Device Samsung S8+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Due to work, we have two houses...
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- Spotify Star
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
20 CUENTAS PREMIUM
Hola Queremos contratar 20 cuentas PREMIUM como incentivo para nuestros empleados, como debo hacerlo? Gracias Arturo
- Hola Queremos contratar 20 cuentas PREMIUM como incentivo para nuestros empleados, como debo hacerlo? Gracias Arturo
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- Spotify Star
- 487 Views
- 1 replies
- 1 likes
- 487 Views
- 1 replies
- 1 likes
Premium subscription cancelled after changing of credit card
PlanPremiumCountry BrazilDeviceXperia XZ PremiumOperating SystemAndroid 9 My Question or Issue After my Bank cancel the credit card registerred in the Spotify Account, the Premium Subscription was suspended. I have tried to take back the subscription...
- Plan Premium Country Brazil Device Xperia XZ Premium Operating System Android 9 My Question or Issue After my Bank cancel the credit card registerred in the Spotify Accou...
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- Community Legend
- 310 Views
- 3 replies
- 0 likes
- 310 Views
- 3 replies
- 0 likes
CANCELAMENTO DE CONTA
Minha conta Premium foi cancelada por um equívoco. Gostaria de saber se como recuperar um conta
- Minha conta Premium foi cancelada por um equívoco. Gostaria de saber se como recuperar um conta
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- Spotify Star
- 381 Views
- 3 replies
- 0 likes
- 381 Views
- 3 replies
- 0 likes
HUlu spotify and Barcelona
I have premium for a student, I am in Barcelona/Spain and I can't see "activate Hulu account". How can I do it?Thank you
- I have premium for a student, I am in Barcelona/Spain and I can't see "activate Hulu account". How can I do it? Thank you
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- Spotify Star
- 295 Views
- 1 replies
- 0 likes
- 295 Views
- 1 replies
- 0 likes
Can't use Hulu even with student discount plan
So I currently subscribe to spotify student premium plan and activate Hulu.However when I go to Hulu it still asks me to sign up and select a plan. I try to go from the account page on spotify but it doesnt change anything.Anyone know what is going o...
- So I currently subscribe to spotify student premium plan and activate Hulu. However when I go to Hulu it still asks me to sign up and select a plan. I try to go from the account p...
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- Spotify Star
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Doble cobro en mi cuenta
Hola, tengo problema con los cobros que me hace Spotify.Pague el 3 de enero mi cuenta sin problema alguno y ahora de un momento de otro Spotify me hace un nuevo cobro sin yo ni siquiera tener abierta la app o alguna página de Spotify. Me di cuenta po...
- Hola, tengo problema con los cobros que me hace Spotify. Pague el 3 de enero mi cuenta sin problema alguno y ahora de un momento de otro Spotify me hace un nuevo cobro sin yo ni siquiera tener ...
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- Spotify Star
- 319 Views
- 3 replies
- 0 likes
- 319 Views
- 3 replies
- 0 likes
Someone broke into my account and changed my subscription plan without my knowledge
I made a message regarding the account a few days ago, though I'm thankful for the response, I just noticed that the person, who broke into my account (who hopefully doesn't have the access to it anymore) likely changed my subscription plan from regu...
- I made a message regarding the account a few days ago, though I'm thankful for the response, I just noticed that the person, who broke into my account (who hopefully doesn't have the access to i...
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- Spotify Star
- 512 Views
- 3 replies
- 0 likes
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Subscription
- 512 Views
- 3 replies
- 0 likes
Gift card redemption
PlanPremiumCountry New Zealand My Question or Issue Hi there, last year I purchased the yearly subscription. After I did this I was given some gift cards so I redeemed them thinking after the yearly subscription expired the gift card balance would be...
- Plan Premium Country New Zealand My Question or Issue Hi there, last year I purchased the yearly subscription. After I did this I was given some gift cards so I redeemed them...
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- Newbie
- 367 Views
- 3 replies
- 0 likes
- 367 Views
- 3 replies
- 0 likes
How can I cancel my yearly subscription?
Hi, II bough the yearly subscription and I want to cancel it because when signing up because of an error from Spotify (it said there was no connection with sign up servers but I still got the e-mail confirmation mail so I continued the process throug...
- Hi, II bough the yearly subscription and I want to cancel it because when signing up because of an error from Spotify (it said there was no connection with sign up servers but I still got the e-mail ...
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- Spotify Star
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes