Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 143052 Views
- 99 replies
- 12 likes
- 143052 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16714 Views
- 27 replies
- 4 likes
- 16714 Views
- 27 replies
- 4 likes
Superuser Contribution Charged twice for this month
PlanPremiumCountryRomania DeviceiPhone 6 PlusOperating SystemiOS 12.1.2 My Question or Issue So for the month of December i have been charged twice, once on the 22nd and once on the 25th and i only have one account
- Plan Premium Country Romania Device iPhone 6 Plus Operating System iOS 12.1.2 My Question or Issue So for the month of December i have been charged twice, once on the 2...
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- Spotify Legend
- 257 Views
- 1 replies
- 0 likes
- 257 Views
- 1 replies
- 0 likes
Superuser Contribution i paid for premium twice but i still didnt get it
Hi, I made an account without downloading the app and gave my data to the premium. The premium’s Price was deducted twice from my card. I downloaded the app where I entered my facebook account, but it seems that another account has been created with ...
- Hi, I made an account without downloading the app and gave my data to the premium. The premium’s Price was deducted twice from my card. I downloaded the app where I entered my facebook account...
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- Spotify Legend
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Superuser Contribution Paid for premium without access
Hello. I've subscribed to the premium plan (0.99 for 3 months and 6.99 afterwards) and somehow the premium account is not activated. I've tried to log out and log in again, still nothing. I tried subscribing again, but when I put the credit card info...
- Hello. I've subscribed to the premium plan (0.99 for 3 months and 6.99 afterwards) and somehow the premium account is not activated. I've tried to log out and log in again, still nothi...
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- Spotify Legend
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes
Superuser Contribution Sin Spotify de prueba en mis otros equipos
Pague por tres meses de prueba y sólo tengo habilitado el servicio con sus beneficios en un solo celular, tampoco en mi Smart TV siendo que la cuenta que utilizó es la misma para tres equipos.
- Pague por tres meses de prueba y sólo tengo habilitado el servicio con sus beneficios en un solo celular, tampoco en mi Smart TV siendo que la cuenta que utilizó es la misma para tres equipos.
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- Spotify Legend
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify graris por 3 meses.
Hola. Pague por el servicio en promoción de 3 meses y uso la misma cuenta en un equipo celular adicional mío y un Smart TV pero los beneficios no están en estos, sólo en el que hice la operación para los 3 meses de prueba. Esta bien éso???
- Hola. Pague por el servicio en promoción de 3 meses y uso la misma cuenta en un equipo celular adicional mío y un Smart TV pero los beneficios no están en estos, sólo en el que hice la operaci...
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- Spotify Legend
- 350 Views
- 1 replies
- 0 likes
- 350 Views
- 1 replies
- 0 likes
Superuser Contribution Charged for Premium trial
PlanPremiumCountry USADevice Operating System My Question or Issue I signed up for a free 3month trial of Premium but my credit card was charged...why?
- Plan Premium Country USA Device Operating System My Question or Issue I signed up for a free 3month trial of Premium but my credit card was charged...why?
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- Spotify Legend
- 228 Views
- 1 replies
- 1 likes
- 228 Views
- 1 replies
- 1 likes
Is the deal of 3 months for 99c still available?
Been a user for years but haven’t ever gone Premium. Saw this deal the other day and still have the link to bring me to subscribe. However, clicking the “3 mo. for 99c” deal brings me to a screen where I’m only offered a single month free and then a ...
- Been a user for years but haven’t ever gone Premium. Saw this deal the other day and still have the link to bring me to subscribe. However, clicking the “3 mo. for 99c” deal brings me to a screen whe...
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- Roadie
- 1482 Views
- 1 replies
- 0 likes
- 1482 Views
- 1 replies
- 0 likes
upgrade premium plan paid yearly to family
PlanPremiumCountryPoland My Question or IssueHiI have bought recently premium plan for which I have paid yearly. Now I want to change the plan so it will be family plan. How can I do this in a way that I won't be charged twice.
- Plan Premium Country Poland My Question or Issue Hi I have bought recently premium plan for which I have paid yearly. Now I want to change the plan so it will be family plan. How c...
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- Spotify Star
- 309 Views
- 3 replies
- 0 likes
- 309 Views
- 3 replies
- 0 likes
Iphone 7
Boa noite, Estou tentando fazer o upgrade para o Spotify Premium, mas no app aparece a mensagem “Não é possível adquirir o Spotify Premium neste aplicativo". Utilizo Iphone 7 Apple com IOS 12.1.2 Alguém sabe como resolvo?
- Boa noite, Estou tentando fazer o upgrade para o Spotify Premium, mas no app aparece a mensagem “Não é possível adquirir o Spotify Premium neste aplicativo". Utilizo Iphone 7 Apple ...
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- Spotify Star
- 469 Views
- 1 replies
- 0 likes
- 469 Views
- 1 replies
- 0 likes
Bought the 3 months for 9,99 at 21. 12. 2018, but today I lost the premium.
PlanFree/PremiumCountry germany DeviceiPhone 7Operating SystemIOS 12 My Question or Issue I got the receipt that I indeed got the 3 month for 9,99, but after 10 days I lost the premium. I used the online transfer method to pay the bill, but I noticed...
- Plan Free/Premium Country germany Device iPhone 7 Operating System IOS 12 My Question or Issue I got the receipt that I indeed got the 3 month for 9,99, but...
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- Not applicable
- 256 Views
- 1 replies
- 1 likes
- 256 Views
- 1 replies
- 1 likes
Re: 3 months Premium trial doesn't work for me
same thing happened to me theres not alot of time left before the offer ends I was hoping to get the 3 months for 99 cents offer, but apparently i used a ''discount offer of a free trial previously'' which doesn't make any sense because I've never ha...
- same thing happened to me theres not alot of time left before the offer ends I was hoping to get the 3 months for 99 cents offer, but apparently i used a ''discount offer of a free trial previou...
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- Regular
- 472 Views
- 1 replies
- 0 likes
- 472 Views
- 1 replies
- 0 likes
Solved!! Coupon Refused
PlanPremiumCountryItaly My Question or IssueHi, I've generated a coupon from a 18app bonus succesfully, but It's now refused by the online redeem page.Given the public nature of this site I can't send the confirmation mails I received,so I'm waiting ...
- Plan Premium Country Italy My Question or Issue Hi, I've generated a coupon from a 18app bonus succesfully, but It's now refused by the online redeem page. Gi...
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- Spotify Star
- 974 Views
- 1 replies
- 0 likes
- 974 Views
- 1 replies
- 0 likes
18app
Hi there!I'm having a problem with the premium account (3 months) 'cause I'd like to pay with 18app BONUS but this site can't convert my coupon, It says "Unfortunately, the 18app Code you entered has a lower value than the Spotify subscription reque...
- Hi there! I'm having a problem with the premium account (3 months) 'cause I'd like to pay with 18app BONUS but this site <removed for security reasons> can't convert my coupon, It says "Unfort...
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- Spotify Star
- 716 Views
- 1 replies
- 0 likes
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18app
- 716 Views
- 1 replies
- 0 likes
Charged thrice
PlanPremium FamilyCountry PhilippinesDevicePC, PhoneOperating SystemWindows 7, Android Phone My Question or Issue My debit card was just charged 3 times for my December subscription. First was on December 27, 2018 then December 28, 2018 and another j...
- Plan Premium Family Country Philippines Device PC, Phone Operating System Windows 7, Android Phone My Question or Issue My debit card was just charged 3 times for my Dece...
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- Casual Listener
- 768 Views
- 2 replies
- 0 likes
- 768 Views
- 2 replies
- 0 likes
Suddenly charged full premium price when I have student discount
This month I have been charged £9.99 instead of £4.99I know that £5 isn't a lot to some, but I don't understand why my plan was changed? I have been on the student plan for over a year now I think. I had to go to my settings and say that I am a stude...
- This month I have been charged £9.99 instead of £4.99 I know that £5 isn't a lot to some, but I don't understand why my plan was changed? I have been on the student plan for over a year now I think....
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- Not applicable
- 1286 Views
- 1 replies
- 0 likes
- 1286 Views
- 1 replies
- 0 likes
Solved!! 3 months Premium trial doesn't work for me
PlanFree/PremiumCountryGermany My Question or IssueHey, I'm trying to get the 3-months-Spotify Premium Special offer for 99 cents but it doesn't let me pay since I've apparently already used a test version of Spotify Premium which isn't true. I've al...
- Plan Free/Premium Country Germany My Question or Issue Hey, I'm trying to get the 3-months-Spotify Premium Special offer for 99 cents but it doesn't let me pay since I've apparen...
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- Regular
- 2105 Views
- 2 replies
- 0 likes
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3 months trial3monthsfor99cents99 centsSpotify Premium
- 2105 Views
- 2 replies
- 0 likes
Cancelling Family account, will i lose my saved music?
I am looking to cancel my family sharing account to go to a student account. if I do so will the other members on the account lose all their music ( their library, playlists etc) if i can and also would I lose all my songs also PlanPremiumCountry ire...
- I am looking to cancel my family sharing account to go to a student account. if I do so will the other members on the account lose all their music ( their library, playlists etc) if i can and also wo...
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- Spotify Star
- 815 Views
- 1 replies
- 0 likes
- 815 Views
- 1 replies
- 0 likes
Changing credit card
Hi! I've recently tried to change my credit card info (and country as well) but it does not work. For some reason, my old card details are in the system, even though I entered the new card several times. This already lead Spotify to cancel my premium...
- Hi! I've recently tried to change my credit card info (and country as well) but it does not work. For some reason, my old card details are in the system, even though I entered the new card several ti...
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- Spotify Star
- 407 Views
- 1 replies
- 0 likes
- 407 Views
- 1 replies
- 0 likes
Payment can't be processed
Hi! trying to start up a student account because my subscription with fido/spotify ended and I've tried several times with several different cards and it keeps telling me that my card or provider seems to be having a "bad day" and to try again. I've ...
- Hi! trying to start up a student account because my subscription with fido/spotify ended and I've tried several times with several different cards and it keeps telling me that my card or provider see...
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- Spotify Star
- 237 Views
- 1 replies
- 0 likes
- 237 Views
- 1 replies
- 0 likes
No access
Can't access my account says payment needs to be updated phoned bank make sure payment did get paid Still no access? ???Can't tweet
- Can't access my account says payment needs to be updated phoned bank make sure payment did get paid Still no access? ??? Can't tweet
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- Spotify Star
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes