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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130637 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62034 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
240905 Views
148 replies
13 likes
PlanFree/PremiumCountryPoland DevicewebOperating SystemWindows My Question or Issue Hi,I just ended my yearly Premium subscription on 31.12.2018. In my profile until yesterday, there was an information that I will be charged on 31.12.2018 for next Pr...
Plan Free/Premium Country Poland Device web Operating System Windows My Question or Issue Hi, I just ended my yearly Premium subscription on 31.12.2018. In my ...
Not applicable
850 Views
5 replies
0 likes
I was supposed to get 3 months Free premium spotify for 0,99€ but i was charged 4,99€ from my credit card. Why?
I was supposed to get 3 months Free premium spotify for 0,99€ but i was charged 4,99€ from my credit card. Why?
Casual Listener
521 Views
2 replies
0 likes
Desde hace unos días tengo el plan gratuito aunque tres meses atrás pedí el descuento de estudiantes, el cual me fue concedido. Además de los 4,99€, me cobraban otra cantidad de dinero y más de una vez al mes, así que cancelé la suscripción. A partir...
Desde hace unos días tengo el plan gratuito aunque tres meses atrás pedí el descuento de estudiantes, el cual me fue concedido. Además de los 4,99€, me cobraban otra cantidad de dinero y más de una v...
Spotify Legend
275 Views
1 replies
0 likes
Plan Free Country South Africa Device Sony Cell Operating System Android 6.0 My Question or Issue Please help me to change my sibsciption date.I cancelled my account before the 25th as it was the debit date. I tried to subscibe on 1st of the month it...
Plan Free Country South Africa Device Sony Cell Operating System Android 6.0 My Question or Issue Please help me to change my sibsciption date.I cancelled my accou...
Spotify Legend
321 Views
1 replies
0 likes
same thing happened to me theres not alot of time left before the offer ends I was hoping to get the 3 months for 99 cents offer, but apparently i used a ''discount offer of a free trial previously'' which doesn't make any sense because I've never ha...
same thing happened to me theres not alot of time left before the offer ends I was hoping to get the 3 months for 99 cents offer, but apparently i used a ''discount offer of a free trial previou...
Regular
537 Views
1 replies
0 likes
PlanPremium FamilyCountry PhilippinesDevicePC, PhoneOperating SystemWindows 7, Android Phone My Question or Issue My debit card was just charged 3 times for my December subscription. First was on December 27, 2018 then December 28, 2018 and another j...
Plan Premium Family Country Philippines Device PC, Phone Operating System Windows 7, Android Phone My Question or Issue My debit card was just charged 3 times for my Dece...
Casual Listener
898 Views
2 replies
0 likes
se isso acontecer com você, e ainda assim depositarem a fatura: não se preocupe pq depois ela some ok blz fmz aconteceu cmg
se isso acontecer com você, e ainda assim depositarem a fatura: não se preocupe pq depois ela some ok blz fmz aconteceu cmg
Not applicable
1137 Views
2 replies
0 likes
PlanFree/PremiumCountryIllinois, USADeviceMacbook Pro late 2016, Mac, iPhone 5cOperating SystemMac My Question or IssueHi there, I spoke with someone earlier this year about how I had been getting charged the full 9.99/month for Spotify Premium rathe...
Plan Free/Premium Country Illinois, USA Device Macbook Pro late 2016, Mac, iPhone 5c Operating System Mac My Question or Issue Hi there, I spoke with someone earlier this year about ...
Not applicable
381 Views
1 replies
0 likes
Ich habe meiner Mutter eine Einladung zu Spotify Family geschickt und sie hat sie angenommen, nur sie wird auf ihren Handy gleich auf sie Zahlungsart geschickt. Ich habe übrigens das Abonnement erst vor paar Stunden gemacht. Könnte mir da jemand eine...
Ich habe meiner Mutter eine Einladung zu Spotify Family geschickt und sie hat sie angenommen, nur sie wird auf ihren Handy gleich auf sie Zahlungsart geschickt. Ich habe übrigens das Abonnement erst ...
Spotify Legend
302 Views
1 replies
0 likes
This month I have been charged £9.99 instead of £4.99I know that £5 isn't a lot to some, but I don't understand why my plan was changed? I have been on the student plan for over a year now I think. I had to go to my settings and say that I am a stude...
This month I have been charged £9.99 instead of £4.99 I know that £5 isn't a lot to some, but I don't understand why my plan was changed? I have been on the student plan for over a year now I think....
Not applicable
1396 Views
1 replies
0 likes
Buenas tardes. Yo me subscribí al Spotify Premium de S/18.90, sin embargo este mes me llego la factura por el plan Familiar de S/28.90 que en ningún momento he aceptado. Necesito una solución, gracias
Buenas tardes. Yo me subscribí al Spotify Premium de S/18.90, sin embargo este mes me llego la factura por el plan Familiar de S/28.90 que en ningún momento he aceptado. Necesito una solución, gracias
Spotify Legend
333 Views
1 replies
0 likes
PlanPremiumCountryItaly My Question or IssueHi, I've generated a coupon from a 18app bonus succesfully, but It's now refused by the online redeem page.Given the public nature of this site I can't send the confirmation mails I received,so I'm waiting ...
Plan Premium Country Italy My Question or Issue Hi, I've generated a coupon from a 18app bonus succesfully, but It's now refused by the online redeem page. Gi...
Spotify Star
1054 Views
1 replies
0 likes
I became Premium a few days ago, but know i learned that i am only able to download my music in one device. For example, i’m logged in on my account in both my phone and my iPad, but i can only download songs on my phone. I don’t understand why this ...
I became Premium a few days ago, but know i learned that i am only able to download my music in one device. For example, i’m logged in on my account in both my phone and my iPad, but i can only downl...
Visitor
3896 Views
2 replies
0 likes
PlanPremiumCountry USADevice Operating System My Question or Issue I signed up for a free 3month trial of Premium but my credit card was charged...why?
Plan Premium Country USA Device Operating System My Question or Issue I signed up for a free 3month trial of Premium but my credit card was charged...why?
Spotify Legend
304 Views
1 replies
1 likes
Hola. Pague por el servicio en promoción de 3 meses y uso la misma cuenta en un equipo celular adicional mío y un Smart TV pero los beneficios no están en estos, sólo en el que hice la operación para los 3 meses de prueba. Esta bien éso???
Hola. Pague por el servicio en promoción de 3 meses y uso la misma cuenta en un equipo celular adicional mío y un Smart TV pero los beneficios no están en estos, sólo en el que hice la operaci...
Spotify Legend
417 Views
1 replies
0 likes
Pague por tres meses de prueba y sólo tengo habilitado el servicio con sus beneficios en un solo celular, tampoco en mi Smart TV siendo que la cuenta que utilizó es la misma para tres equipos.
Pague por tres meses de prueba y sólo tengo habilitado el servicio con sus beneficios en un solo celular, tampoco en mi Smart TV siendo que la cuenta que utilizó es la misma para tres equipos.
Spotify Legend
230 Views
1 replies
0 likes
PlanPremiumCountryPoland My Question or IssueHiI have bought recently premium plan for which I have paid yearly. Now I want to change the plan so it will be family plan. How can I do this in a way that I won't be charged twice.
Plan Premium Country Poland My Question or Issue Hi I have bought recently premium plan for which I have paid yearly. Now I want to change the plan so it will be family plan. How c...
Spotify Star
402 Views
3 replies
0 likes
Hello. I've subscribed to the premium plan (0.99 for 3 months and 6.99 afterwards) and somehow the premium account is not activated. I've tried to log out and log in again, still nothing. I tried subscribing again, but when I put the credit card info...
Hello. I've subscribed to the premium plan (0.99 for 3 months and 6.99 afterwards) and somehow the premium account is not activated. I've tried to log out and log in again, still nothi...
Spotify Legend
295 Views
1 replies
0 likes
I received an email today saying that my premium had been cancelled whenever I did not authorise this at all
I received an email today saying that my premium had been cancelled whenever I did not authorise this at all
Roadie
435 Views
1 replies
0 likes
I used to have a year-long membership and my card expired. I redid the payment and the year-long option is no longer available. What happened?
I used to have a year-long membership and my card expired. I redid the payment and the year-long option is no longer available. What happened?
Spotify Legend
399 Views
1 replies
0 likes
