Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
193784 Views
123 replies
12 likes
- 193784 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22057 Views
28 replies
4 likes
- 22057 Views
- 28 replies
- 4 likes
Premium pas activé
Bonjour,Après l'incident de mon topic précédent, je suis confronté à un autre problème.Bien que j'ai souscrit à un abonnement, mon compte Spotify n'est pas considéré comme Premium sur l'application, bien qu'il le soit sur le site internet dans la rub...
Bonjour, Après l'incident de mon topic précédent, je suis confronté à un autre problème. Bien que j'ai souscrit à un abonnement, mon compte Spotify n'est pas considéré comme Premium sur l'applica...
Spotify Star
878 Views
1 replies
0 likes
- 878 Views
- 1 replies
- 0 likes
subscribed but no premium
PlanPremiumCountry GermanyDeviceMacbook Pro late 2016Operating System My Question or Issue I subscribed and I can see I am premium on the status page but not everywhere else what to do or whom to contact
Plan Premium Country Germany Device Macbook Pro late 2016 Operating System My Question or Issue <removed sensitive info> I subscribed and I can se...
Spotify Star
209 Views
1 replies
0 likes
- 209 Views
- 1 replies
- 0 likes
Set up Spotify in foreign country - how do I go Premium or change location?
I set up Spotify on my phone whilst in Thailand. I will be here for another month and then I will move on to Malaysia and then Indonesia. After that I'll be moving between countries througout SE Asia and then Canada/States. First of all, because I'm ...
I set up Spotify on my phone whilst in Thailand. I will be here for another month and then I will move on to Malaysia and then Indonesia. After that I'll be moving between countries througout...
Roadie
834 Views
1 replies
0 likes
- 834 Views
- 1 replies
- 0 likes
Cobrança indevida e não consigo usar a conta premium
Olá, estou precisando de ajuda. Assinei a promoção de estudante durante 3 meses, porém cancelei o plano tarde, devido ao horário de verão, e o plano foi renovado automaticamente. Entretanto apesar de vir cobrando no cartão eu não consigo usar o Spoti...
Olá, estou precisando de ajuda. Assinei a promoção de estudante durante 3 meses, porém cancelei o plano tarde, devido ao horário de verão, e o plano foi renovado automaticamente. Entretanto ap...
Community Legend
292 Views
3 replies
0 likes
- 292 Views
- 3 replies
- 0 likes
Paymant error
PlanFamily premiumCountry BolivivaDeviceIphone 7Operating SystemWindows 7 My Question or Issue I get my family premium on 06/01/2019 at 7:19pm, and days ago (like 1 week) i recive emails form spotify say me my membership going be canceled
Plan Family premium Country Boliviva Device Iphone 7 Operating System Windows 7 My Question or Issue I get my family premium on 06/01/2019 at 7:19pm, and days ago (like 1...
Roadie
215 Views
1 replies
0 likes
- 215 Views
- 1 replies
- 0 likes
Premium subscription disapear
Hello,After some issues with login i create again a account with same e-mail (i don't know how, looks like account removal) and now my premium subscription is not available anymore. Number of my subscription order: P09177A360 Thanks in advance!Best r...
Hello, After some issues with login i create again a account with same e-mail (i don't know how, looks like account removal) and now my premium subscription is not available anymore. N...
Spotify Star
210 Views
1 replies
0 likes
- 210 Views
- 1 replies
- 0 likes
Solved!! Spoitfy and Hulu
I have Spotify Premium and I’m thinking about adding Hulu. Two questions: first, the link to the offer terms bring me to an error page. The link is to https://www.spotify.com/sk/account/subscription/change/legal-terms/?target=hulu i realuze few few p...
I have Spotify Premium and I’m thinking about adding Hulu. Two questions: first, the link to the offer terms bring me to an error page. The link is to https://www.spotify.com/sk/account/subscrip...
Casual Listener
709 Views
2 replies
0 likes
- 709 Views
- 2 replies
- 0 likes
Solved!! stop subscription
PlanPremium My Question or Issue How to suspend for a while a subscription for my sun (paid through my paypal) without having access to his password ?thanks for your help
Plan Premium My Question or Issue How to suspend for a while a subscription for my sun (paid through my paypal) without having access to his password ? thank...
Community Legend
424 Views
1 replies
0 likes
- 424 Views
- 1 replies
- 0 likes
Solved!! Can't purchase spotify e-cards
PlanPremiumCountry PH My Question or IssueI can no longer access the page https://www.spotify.com/us/purchase/ecards/ to purchase an e-card for someone else. What happened to it? Has the ecard system been permanently removed? If so, how else can I "g...
Plan Premium Country PH My Question or Issue I can no longer access the page https://www.spotify.com/us/purchase/ecards/ to purchase an e-card for someone else. What happened to...
Spotify Star
597 Views
1 replies
1 likes
- 597 Views
- 1 replies
- 1 likes
Superuser Contribution se connecter une famille de spotify
Plan spotify family Pays FRANCE Appareil PC, iphone Système d'exploitation ios 12.1.2 Ma Question ou le problème bonsoir j'ai pris l'abonnement spotify famille, j'ai inviter les membres de ma famille, les mails ont ete acceptés et basculer vers un li...
Plan spotify family Pays FRANCE Appareil PC, iphone Système d'exploitation ios 12.1.2 Ma Question ou le problème bonsoir j'ai pris l'abonnement s...
Spotify Legend
1183 Views
1 replies
0 likes
- 1183 Views
- 1 replies
- 0 likes
Double payment each month
I just checked my card transactions, and I see that I was charged 3 times this month, with 3 different transactions prices: once 14,99, once 9,99 and once 16,49.PlanfamilyCountry canadaOperating SystemWindows 10 My Question or Issue I just checked my...
I just checked my card transactions, and I see that I was charged 3 times this month, with 3 different transactions prices: once 14,99, once 9,99 and once 16,49. Plan family Country canada ...
Community Legend
280 Views
1 replies
0 likes
- 280 Views
- 1 replies
- 0 likes
spotifuggle premium taking more money than advertised...
PlanPremiumCountry Saudi ArbiaDeviceOne plus 6Operating System Android Oreo, My Question or IssueI was just bailed doube the amount of of money for my premium plan.they should take 20 SARs however they charged me 40 SAR. Giving that this was the 1st ...
Plan Premium Country Saudi Arbia Device One plus 6 Operating System Android Oreo, My Question or Issue I was just bailed doube the amount of of money for my pr...
Community Legend
214 Views
1 replies
0 likes
- 214 Views
- 1 replies
- 0 likes
Charged twice a month, but the second charge was somehow made in the future...
PlanPremium My Question or Issue Today is the 26/01/2019 and I happened to open my bank account as I tend to regularly check if there was made any unauthorized transations. I found that I was charged twice for the Spotify Premium for $11.99. The firs...
Plan Premium My Question or Issue Today is the 26/01/2019 and I happened to open my bank account as I tend to regularly check if there was made any unauthorized transations. I found th...
Community Legend
405 Views
3 replies
0 likes
- 405 Views
- 3 replies
- 0 likes
Starbucks Spotify Premium for Starbucks Partners Giving Error
PlanFreeCountry United StatesDeviceSamsung Galaxy S8Operating SystemAndroid My Question or Issue I've had this problem for a while, but when I use the Spotify Partner Portal to get my premium membership through working at Starbucks I log in, enter my...
Plan Free Country United States Device Samsung Galaxy S8 Operating System Android My Question or Issue I've had this problem for a while, but when I use the Spotify Partner...
Spotify Star
506 Views
1 replies
0 likes
starbucks partner
- 506 Views
- 1 replies
- 0 likes
Cobrança indevida no cartão de crédito
PlanoPremiumPaísBrasilDispositivoMoto x4Sistema operacionalAndroid Minha pergunta ou problemaHoje alterei a forma de pagamento da minha conta premium, e apareceu uma cobrança de R$ 10,00 reais no no meu cartão de credito. Espero que esse valor seja e...
Plano Premium País Brasil Dispositivo Moto x4 Sistema operacional Android Minha pergunta ou problema Hoje alterei a forma de pagamento da minha conta premium, e apareceu uma cobrança...
Spotify Star
340 Views
2 replies
1 likes
- 340 Views
- 2 replies
- 1 likes
Superuser Contribution Podcast Pop Up Ads Appearing on Premium
PlanFree/PremiumCountry UKDeviceHONOR 9Operating SystemAndroid Oreo My Question or Issue I had a pop up ad for a podcast appear on my app home screen. I pay a premium subscription because I don't want to see ads, among other things. I have all Spotif...
Plan Free/Premium Country UK Device HONOR 9 Operating System Android Oreo My Question or Issue I had a pop up ad for a podcast appear on my app home screen. I pay a ...
Spotify Star
408 Views
1 replies
1 likes
- 408 Views
- 1 replies
- 1 likes
Cobrança indevida de 16.90
Eu fiz assinatura para o spotify premium e funcionou por alguns meses por volta de Outubro de 2018 o applicativo sozinho parou de funcionar mas nunca param de me cobrar 16.90 pelo serviço premium. Estou desde então entrando em contato com o spotify e...
Eu fiz assinatura para o spotify premium e funcionou por alguns meses por volta de Outubro de 2018 o applicativo sozinho parou de funcionar mas nunca param de me cobrar 16.90 pelo serviço premium. Es...
Spotify Star
367 Views
2 replies
1 likes
- 367 Views
- 2 replies
- 1 likes
Took the 99 cents deal but have been charged only once
I started my Premium account in December with the Christmas deal for 99 cents but I have been charged only once so far when I created the account. Enought time has passed since the supposed charging date in January but no money bas been withdrawn fro...
I started my Premium account in December with the Christmas deal for 99 cents but I have been charged only once so far when I created the account. Enought time has passed since the supposed charging ...
Spotify Star
253 Views
1 replies
0 likes
- 253 Views
- 1 replies
- 0 likes
On a family plan
PlanPremiumCountry canDevicesamsung 8Operating Systemandriod My Question or Issue Recenlty switched phones, no longer can access my family plan. All music and playlists are gone. I pay for the family plan. Other members of my plan can still access th...
Plan Premium Country can Device samsung 8 Operating System andriod My Question or Issue Recenlty switched phones, no longer can access my family plan. All music and playl...
Spotify Star
218 Views
1 replies
0 likes
- 218 Views
- 1 replies
- 0 likes
Solved!! Subscription
Plan PremiumCountry United States of AmericaDeviceMotorola Moto e5 CruiseOperating SystemAndroid 8.0 (Oreo) My Question or IssueMy concern is over the list of type of payments Spotify accepts. After typing in an absurd number of combinations, consist...
Plan Premium Country United States of America Device Motorola Moto e5 Cruise Operating System Android 8.0 (Oreo) My Question or Issue My concern is over the list of type ...
Spotify Star
411 Views
1 replies
0 likes
- 411 Views
- 1 replies
- 0 likes