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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
74968 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140038 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80314 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269332 Views
159 replies
13 likes
Hello, I got an email from Spotify about 60 days trial offer for Valentines Day. When I entered my subscription information and opted for 60 days trial, it changed to 30days trial instead of 60 days. I tried the entire process again but somehow at th...
Hello, I got an email from Spotify about 60 days trial offer for Valentines Day. When I entered my subscription information and opted for 60 days trial, it changed to 30days trial instead of ...
Spotify Legend
1402 Views
7 replies
1 likes
Been trying to cancel my Spotify for months bit my bank refuse to stop payments. I do not know my login info (not the one I'm using I created this to post here) or my email I am however logged into the app on the account i wish to cancel, there is no...
Been trying to cancel my Spotify for months bit my bank refuse to stop payments. I do not know my login info (not the one I'm using I created this to post here) or my email I am however logged into t...
Community Legend
577 Views
1 replies
0 likes
Recently I lost my Student discount with no reason or notification.During October and November, I had the discount. But after that between December and February, my account returned itself to a basic prenium account without discount. I didn't receiv ...
Recently I lost my Student discount with no reason or notification. During October and November, I had the discount. But after that between December and February, my account returned itself to a bas...
Community Legend
691 Views
3 replies
1 likes
PlanFamilyCountry SpainDevice(iPhone 6, Iphone 7, Sansung Galaxy S6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy family and I subscribed to the Family plan (paid in full for a year) back in December, in exchange for ...
Plan Family Country Spain Device (iPhone 6, Iphone 7, Sansung Galaxy S6) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My fam...
Spotify Legend
811 Views
3 replies
0 likes
Hello,I've just been charged for Spotify premium via direct debit. I cancelled my subscription nearly a year ago, and resubscribed THROUGH MY PHONE CONTRACT 3 months ago, this goes out at the end of the month. I feel this is a fraudulent payment and ...
Hello, I've just been charged for Spotify premium via direct debit. I cancelled my subscription nearly a year ago, and resubscribed THROUGH MY PHONE CONTRACT 3 months ago, this goes out at the end o...
Casual Listener
397 Views
1 replies
0 likes
I signed up for .99 for 3 months to try out Spotify. I just looked and I have been charged 9.99 for the past 3 months. The Premuium subscription is not connected to my account. I have tried to sign in and out. I have tried to see if I have more than ...
I signed up for .99 for 3 months to try out Spotify. I just looked and I have been charged 9.99 for the past 3 months. The Premuium subscription is not connected to my account. &nb...
Community Legend
884 Views
1 replies
0 likes
Plan60-day Premium TrialCountryUnited States DeviceiPhone 7 My Question or IssueDoes anyone know if the 60-day Starbucks trial is still being offered? I've tried using the link provided in the orginal Starbucks email but it takes me to a page that on...
Plan 60-day Premium Trial Country United States Device iPhone 7 My Question or Issue Does anyone know if the 60-day Starbucks trial is still being offered? I've tried usi...
Casual Listener
2173 Views
3 replies
0 likes
I paid 12 months, thinking it was the family plan, but it turns out that it was not.It has not taken 1 hour since I paidNow I do not know how to recover what I paid and ask for the family plan, what can I do? please. What I do? Sorry, I used translat...
I paid 12 months, thinking it was the family plan, but it turns out that it was not. It has not taken 1 hour since I paid Now I do not know how to recover what I paid and ask for th...
Community Legend
369 Views
1 replies
0 likes
ich habe spotify guthaben aufgeladen und wollte das family premium abo holen doch ich hatt automatisch irgenwie das normale premium abo was kann ich da machen. Countrygermany DeviceIphone x
ich habe spotify guthaben aufgeladen und wollte das family premium abo holen doch ich hatt automatisch irgenwie das normale premium abo was kann ich da machen. Country germany ...
Community Legend
515 Views
3 replies
0 likes
PlanPremiumCountry DeviceHuawei p10 liteOperating System Windows 10 My Question or Issue Hello, i bought spotify premium for 5.99 for three months and now, literally 10 mins ago it charded me for another 5.99 for another one month. I didnt even get n...
Plan Premium Country Device Huawei p10 lite Operating System Windows 10 My Question or Issue Hello, i bought spotify premium for 5.99 for three months and now, lit...
Community Legend
537 Views
1 replies
0 likes
This is not my original account, I had to make a new one to get help. I am paying for Spotify premium on my first account and I can't remember my Facebook password, or the emails password. I need to cancel my subscription but can't log on. Please hel...
This is not my original account, I had to make a new one to get help. I am paying for Spotify premium on my first account and I can't remember my Facebook password, or the emails passwo...
Community Legend
392 Views
1 replies
0 likes
Hoy 15 de febrero del 2018 intentente suscribir al plan premium universitario, pero no termine la solicitud y cuando revise mi cuenta del banco me descontento el dinero dos veces, necesito un reembolso de mi dinero
Hoy 15 de febrero del 2018 intentente suscribir al plan premium universitario, pero no termine la solicitud y cuando revise mi cuenta del banco me descontento el dinero dos veces, necesito un r...
Spotify Legend
425 Views
1 replies
0 likes
PlanPremiumCountry Honduras Device Samsung Galaxy 5 My Question or IssueNo puedo evitar sentirme estafada y enfadada con el servicio de spotify pues inicie a utilizar el mes gratis y continúe al Premium porque me convenció a totalidad la promocion de...
Plan Premium Country Honduras Device Samsung Galaxy 5 My Question or Issue No puedo evitar sentirme estafada y enfadada con el servicio de spotify pues inicie...
Spotify Star
585 Views
1 replies
0 likes
Porque no puedo renovar mi suscripción al plan Familiar
Porque no puedo renovar mi suscripción al plan Familiar
Community Legend
548 Views
1 replies
0 likes
I am running a community practice online that involves a playlist that I create and that the participants listen to on their own devices during the session. Folks let me know that if they don't pay there are ads. Is there a way I can buy a group acco...
I am running a community practice online that involves a playlist that I create and that the participants listen to on their own devices during the session. Folks let me know that if they don...
Spotify Star
476 Views
1 replies
0 likes
Tenho o plano Premium há anos, contudo, por alguma razão, não estão fazendo a cobrança no meu cartão, sendo que tenho saldo em debito, credito e o mesmo não está com nenhum problema no banco. O que fazer para corrigir? Já atualizei os dados do cartão...
Tenho o plano Premium há anos, contudo, por alguma razão, não estão fazendo a cobrança no meu cartão, sendo que tenho saldo em debito, credito e o mesmo não está com nenhum problema no ba...
Spotify Star
391 Views
1 replies
0 likes
PlanFree/PremiumCountry USADeviceSamsing Galaxy J7 CrownOperating SystemAndroid My Question or Issue I was charged $9.99 on Feb. 17, 2019, & again on Feb. 18, 2019. My bank account is now overdrawn & I'm facing $28 in overdraft charges.
Plan Free/Premium Country USA Device Samsing Galaxy J7 Crown Operating System Android My Question or Issue I was charged $9.99 on Feb. 17, 2019, & again on Feb. 18, 2...
Community Legend
474 Views
1 replies
0 likes
I signed up for Premium family account and when sent invite to family member they have not received it. Sent it numerous times, double and triple xhexked the address but nothing
I signed up for Premium family account and when sent invite to family member they have not received it. Sent it numerous times, double and triple xhexked the address but nothing
Spotify Legend
684 Views
1 replies
0 likes
Premium FamilyI need to get in touch with Spotify, not the community. Is there no way to do so?? I have Premium Family. I started it by getting my underage daughter a Spotify-account, which I then extended to Family a year later. Now I cannot remembe...
Premium Family I need to get in touch with Spotify, not the community. Is there no way to do so?? I have Premium Family. I started it by getting my underage daughter a Spotify-account, which...
Community Legend
720 Views
2 replies
0 likes
I opened a Spotify family account last month. I no longer need the family plan. I myself do not use it like I thought I would bit my son still wants to use it. I cancelled the family and just went to premium but since the account was set up under me,...
I opened a Spotify family account last month. I no longer need the family plan. I myself do not use it like I thought I would bit my son still wants to use it. I cancelled the family and just went to...
Spotify Legend
796 Views
1 replies
0 likes
