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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129170 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57919 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233552 Views
144 replies
13 likes
Hace unos minutos me salió en Facebook una promoción de 1 año por 99 pesos mexicanos, si existe esa promoción o fui víctima de pishig?PlanPremiumCountryMéxico DeviceSamsung galaxy s8 plusOperating SystemAndroid My Question or Issue
Hace unos minutos me salió en Facebook una promoción de 1 año por 99 pesos mexicanos, si existe esa promoción o fui víctima de pishig? Plan Premium Country México Device Samsung galaxy ...
Spotify Legend
1000 Views
1 replies
0 likes
PlanPremiumCountryCanada My Question or IssueSo I saw the ad for the deal that expires on Dec 31 that offers 3 months of Premium for only $0.99 CAD. When I try to pay, it gives me the error message: "It appears that you're not eligible for this offer...
Plan Premium Country Canada My Question or Issue So I saw the ad for the deal that expires on Dec 31 that offers 3 months of Premium for only $0.99 CAD. When I try to pay, it gives me th...
Spotify Star
445 Views
3 replies
0 likes
Problem #1 I have Spotify Premium and I live in Greece.I pay 6.99€ / month I have a friend who has Spotify Premium as well but lives in Germany.They pay 9.99€ / month. Why is that ? Why do you charge people in different countries different prices for...
Problem #1 I have Spotify Premium and I live in Greece. I pay 6.99€ / month I have a friend who has Spotify Premium as well but lives in Germany. They pay 9.99€ / month. ...
Casual Listener
2433 Views
2 replies
0 likes
I am part of The family account and studenly I was disconnected from the account. I have double checked with the owner and he didn’t do anything. Any ideas why this happened ? PlanFree/PremiumCountry Czech Republic Device(iPhone, IPad) My Question or...
I am part of The family account and studenly I was disconnected from the account. I have double checked with the owner and he didn’t do anything. Any ideas why this happened ? Plan ...
Spotify Star
852 Views
3 replies
0 likes
Hi, I am switching from one family plan to another family plan. This is what I already know after some research on this community (correct me if I'm wrong):- My current family plan has to expire or the administrator of this plan has to kick me out of...
Hi, I am switching from one family plan to another family plan. This is what I already know after some research on this community (correct me if I'm wrong): - My current family plan has to ...
Spotify Star
674 Views
5 replies
0 likes
I am now facing the same god **bleep** issue as many other people here in the community: someone is using my account elsewhere via Spotify Web Connect on Google Chrome. My last heard, heavy rotation and "music you could like" Is messed up and filled ...
I am now facing the same god **bleep** issue as many other people here in the community: someone is using my account elsewhere via Spotify Web Connect on Google Chrome. My last heard, heavy rotation ...
Spotify Legend
1227 Views
9 replies
6 likes
PremiumSingapore Device(iPhone 6, Macbook Air 2017)Operating System(iOS 10) My Question or IssueHi I would like to download music and keep them in my devices, but I work in an area 6 months a year where spotify is not available. So I will seem inacti...
Premium Singapore Device (iPhone 6, Macbook Air 2017) Operating System (iOS 10) My Question or Issue Hi I would like to download music and keep them in my devices, but I...
Spotify Star
2071 Views
1 replies
0 likes
PlanFree/PremiumCountry Brasil Device(iPhone 6)Operating System(iOS 10 My Question or Issue Até o mês de novembro de 2018 eu efetuava o pagamento do meu plano PREMIUM através do boleto pré pago (válido por um mês). Agora, minha assinatura já perdeu a...
Plan Free/Premium Country Brasil Device (iPhone 6) Operating System (iOS 10 My Question or Issue Até o mês de novembro de 2018 eu efetuava o pagamento do me...
Spotify Star
652 Views
2 replies
1 likes
Overnight my subscription has been changed without my knowledge - how can this happen ?PlanFree/PremiumCountry Australia DeviceiPhone 8Operating System(iOS 10) My Question or Issue
Overnight my subscription has been changed without my knowledge - how can this happen ? Plan Free/Premium Country Australia Device iPhone 8 Operating System (iOS 10) My Q...
Newbie
415 Views
2 replies
0 likes
Have moved from the UK to Australia so I need to change payment details and country. It seems I have to close my premium account and reopen it. What I cannot find any information about is if my playlists will remain between transferring from a premiu...
Have moved from the UK to Australia so I need to change payment details and country. It seems I have to close my premium account and reopen it. What I cannot find any information about is if ...
Spotify Star
733 Views
3 replies
1 likes
minha conta premium foi cancelada, e nao consigo add outro cartao para pagamento, toda vez da erro!!!!! a culpa não é minha e voces cancelaram minha conta premium!!! SPOTIFY LIXOOOOOO!!!!!!!!
minha conta premium foi cancelada, e nao consigo add outro cartao para pagamento, toda vez da erro!!!!! a culpa não é minha e voces cancelaram minha conta premium!!! SPOTIFY LIXOOOOOO!!!!!!!!
Spotify Legend
326 Views
1 replies
0 likes
USAPremium plan > Family Plan We just switched to the family plan so we could move from one user to four in our household > two adults and two kids. I've set up emails for our kids and have run into multiple problems. With one email I set up a free a...
USA Premium plan > Family Plan We just switched to the family plan so we could move from one user to four in our household > two adults and two kids. I've set up emails for our kids a...
Casual Listener
433 Views
2 replies
0 likes
PlanPremium CountryCanada My Question or Issue Yesterday I saw a big red banner in the app that Spotify had been unable to charge my card for the annual renewal. So I clicked through in the Spotify app, and I ended up on three options:- Family plan: ...
Plan Premium Country Canada My Question or Issue Yesterday I saw a big red banner in the app that Spotify had been unable to charge my card for the annual renewal.&...
Casual Listener
580 Views
2 replies
0 likes
Hi, I made Premium registration just now but later on most probably during trial period would like to change to Family pack and invite three other family members as well (they are Free or Premium users at the moment). Can it work in this way or I hav...
Hi, I made Premium registration just now but later on most probably during trial period would like to change to Family pack and invite three other family members as well (they are Free or Premium use...
Casual Listener
1568 Views
2 replies
0 likes
PlanFree/PremiumCountry Greece My Question or IssueI'd like to ask if transfering premium subscription along with the "Made for you" playlists from one account to another is possible?
Plan Free/Premium Country Greece My Question or Issue I'd like to ask if transfering premium subscription along with the "Made for you" playlists from one account to another is possi...
Spotify Star
727 Views
1 replies
0 likes
I just bought premium and forgot that my old email was registered to my account so, I changed my password and email immediately but does the receipt that was sent to the old email contain my credit card information? PlanPremiumCountry SingaporeDevice...
I just bought premium and forgot that my old email was registered to my account so, I changed my password and email immediately but does the receipt that was sent to the old email contain my credit c...
Community Legend
828 Views
1 replies
0 likes
Hi. In my family plan, I have the acountnames on my familymembers, but one comes up with this name: "21dg3pnppwgma47meywv2c7ci" Does anyone have an Idea where this comes from? it is stated as "active"Thanks for help!
Hi. In my family plan, I have the acountnames on my familymembers, but one comes up with this name: "21dg3pnppwgma47meywv2c7ci" Does anyone have an Idea where this comes from? it is st...
Roadie
296 Views
1 replies
0 likes
PlanPremiumCountryUSA My Question or IssueI just upgraded to premium for 3 months because of their deal. I use my account while at work and I also have it hooked associated with my Echo at home. I know you can only listen to premium on 1 device at a ...
Plan Premium Country USA My Question or Issue I just upgraded to premium for 3 months because of their deal. I use my account while at work and I also have it hooked&nbs...
Casual Listener
1028 Views
2 replies
0 likes
Hi, I just bought premium subscription from the promo offer for 3 months. Payment went through, got email confirmation but when I login to spotify I still see my account is just free and the premium now costs full price to buy - I lost the option to ...
Hi, I just bought premium subscription from the promo offer for 3 months. Payment went through, got email confirmation but when I login to spotify I still see my account is just free a...
Spotify Star
713 Views
3 replies
0 likes
PlanFree/Premium i was hoping for a refund of these amounts and carry on paying £4.99 or whatever it is with UNiDAYS. Can someone help to refund this amount and change my account back to the discounted version? Thanks.
Plan Free/Premium i was hoping for a refund of these amounts and carry on paying £4.99 or whatever it is with UNiDAYS. Can someone help to refund this amount and change my ac...
Spotify Star
469 Views
1 replies
0 likes
