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Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hey! I am getting double charges for my Spotify account. Even though I have only one account.
Hice el cambio de plan y no me aparece que ya es familiar o me permite seguir configurando para invitar por medio del enlace, tengo 2 cobros el de mi individual y el del familiar que no aparece
I moved countries and I need to update payment method to a new card in local bank. When I try to change the country from Poland to Portugal, my plan automatically changes to duo while I want to stay with individual and I can;t change that.
Want to pay annually
hello, I have Spotify in my Samsung tablet and iPhone 11.so the issue is whenever I try to make payment on my Spotify to upgrade to Spotify premium it wouldn’t go through. I get stuck at payment details and I never get the opportunity to input the ca...
Currently have Student Premium in the United States. Purchased S22 Ultra from Samsung with the following: Spotify 3 months freeMODEL NUMBER: SPOTIFY_3Open and log in to Spotify app on your new device. Go to the 'Premium' tab > Select 'Spotify Premium...
Can I get the money back after I cancel it?
I have received an email stating the prices for my country Morocco were being changed from 4.99 USD to 35 MAD starting October. I have just checked and found that I'm still being charged 4.99USD which is around 55 MAD.
I`m planing to upgrade my Spotify Premium to a Family Account. (Dad, Step Mom, brother, sister and me). Their using a shared E-Mail address. So I wonder if it is possible to invite them all with this shared mail address.
While trying to sign up with PayPal 3 months free trial, I am getting this message:Oops! It looks like this funding instrument is being used in another account with PayPal.Follow these steps to get this offer:1. Go to your account settings > payment ...
hiwhen trying to upgrade to the duo premium it will not give me the option to pay by credit card. The box just loads the mobile payment option. Very frustrating kind regards,
I was recently verified as a student and it says on my spotify account that my student status is active, however I am still being billed 9.99 instead of 4.99 euros. How to rectify this and how to be reimbursed reimbursed please?
He añadido a mi pareja a premium duo y al iniciar sesión en la aplicación a perdido todo. Alguna forma de acceder a todo su contenido?
i am a student of class 10th.Will I get the student subscription.
Able to get the features of premium
Spotify used to cost PHP129/month and it still says so on the Premium page, but it's been charging me PHP149 for the past months. The option to pay by credit card also doesn't seem available anymore so I've had to pay via GCash. Can someone please ex...
Plan Premium FamilyCountry Denmark My Question or Issue I live in Denmark and got a debit Visacard from another country I would pay with. But I get the message that the country where I live and my Visacard is not in the same country. What can I do ?
Hi there,This morning i could not sign in into Spotify. Appereantly someone changed my e-mailadress. So i contacted you to reverse this action, and now i am able to sign in again. However, my Spotify Premium Duo subscription has disappeared. Can you ...
I am an user of premium services since long time ago... This year I madera a trip to Europe longer than usual, it was for 20 days of vacation leaving and Spotify suddenly cancelled my premium account. Today I am traveling back to my country and I wil...
PlanPremium DuoCountrySouth KoreaDevice(iPhone 12) OS(Windows) My Question or IssueMy husband recently switched to Premium Duo so that I could use as well.It my settings on the iPhone app, it says I am a registered as Premium Duo (It also confirms th...