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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69236 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133693 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70793 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254169 Views
156 replies
13 likes
PlanPremiumCountry PhilippinesDevice(Oneplus5t)Operating System(Android pie) My Question or Issue
Plan Premium Country Philippines Device (Oneplus5t) Operating System (Android pie) My Question or Issue
Spotify Star
268 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone 6sOperating System(Most current iOS at the time) My Question or IssueI’ve applied my student discount to an old account that I no longer have the credentials for. I’d like to move the discount over to a new accoun...
Plan Free/Premium Country Device iPhone 6s Operating System (Most current iOS at the time) My Question or Issue I’ve applied my student discount to an old account that I no lo...
Spotify Star
583 Views
4 replies
0 likes
Hey, Country is Germany. I used to pay via credit card. Like one month ago, I more or less accidently changed it to Klarna (I thought it was Lastschrifteinzug, but it's a pain). Immediatly after, I changed it back to credit card. Since this day, Klar...
Hey, Country is Germany. I used to pay via credit card. Like one month ago, I more or less accidently changed it to Klarna (I thought it was Lastschrifteinzug, but it's a pain). Immediatly a...
Spotify Star
472 Views
1 replies
0 likes
Estou no Brasil e paguei um plano Premium pelo boleto por um ano. Achei que isso atualizaria meu plano familiar, mas só eu sou assinante agora e meus filhos perderam o acesso. Como faço para atualizar minha assinatura de premium para premium familiar...
Estou no Brasil e paguei um plano Premium pelo boleto por um ano. Achei que isso atualizaria meu plano familiar, mas só eu sou assinante agora e meus filhos perderam o acesso. Como faço para atualiza...
Spotify Legend
308 Views
1 replies
0 likes
Hi, I currently have Spotify premium for student and it runs out on the on the 12th of February but I can't find my college on the list to get another year?
Hi, I currently have Spotify premium for student and it runs out on the on the 12th of February but I can't find my college on the list to get another year?
Spotify Star
479 Views
3 replies
0 likes
PlanPremiumCountryMalysia Devicehuawei mate10My Question or IssueI bought 2 gift cards from 7-eleven, both got receipts, i can't redeem one of the card even i entered the code correctly, so i tried the 2nd gift card and it succeed.So the problem now ...
Plan Premium Country Malysia Device huawei mate10 My Question or Issue I bought 2 gift cards from 7-eleven, both got receipts, i can't redeem one of the card even i entered the code co...
Spotify Star
1268 Views
3 replies
0 likes
PlanFree/PremiumCountryCanada Device(iPhone 6, Lenovo laptop)Operating System(iOS 6, Windows 10,etc.) My Question or Issue i did have a family plan, paying with credit but there have been issues with my credit account, and i want to if theres a way f...
Plan Free/Premium Country Canada Device (iPhone 6, Lenovo laptop) Operating System (iOS 6, Windows 10,etc.) My Question or Issue i did have a family plan, payin...
Spotify Star
361 Views
1 replies
0 likes
PlanPremiumCountry BrazilDeviceAlcatel 5 My Question or IssueOlá, eu estou um pouco perdida sobre a alteração da data de cobrança, isso é possível? Vi que eu deveria cancelar a assinatura e depois renova-la novamente mas não deu certo.
Plan Premium Country Brazil Device Alcatel 5 My Question or Issue Olá, eu estou um pouco perdida sobre a alteração da data de cobrança, isso é possível? Vi que eu d...
Community Legend
15302 Views
1 replies
0 likes
PlanStudent PremiumCountry DenmarkMy Question or Issue I have recently chosen to drop out of my education and start at another school. This means that I now have a different student mail, and I just wanted to hear if I am supposed to change it somewh...
Plan Student Premium Country Denmark My Question or Issue I have recently chosen to drop out of my education and start at another school. This means that I now have a different stude...
Community Legend
295 Views
1 replies
0 likes
I just paid for the family plan and still when I log in to my account it says that IF I JOIN PREMIUM I can enjoy te benefits... and can't skip songs... what do I do?
I just paid for the family plan and still when I log in to my account it says that IF I JOIN PREMIUM I can enjoy te benefits... and can't skip songs... what do I do?
Community Legend
318 Views
1 replies
0 likes
How do I get a refund for payments made both on my credit card and charged on my spark account? thanks
How do I get a refund for payments made both on my credit card and charged on my spark account? thanks
Community Legend
277 Views
1 replies
0 likes
Tengo premium pero no me deja saltar canciones en el movil. Me dice que es una opción de premium a pesar de tenerlo contratado
Tengo premium pero no me deja saltar canciones en el movil. Me dice que es una opción de premium a pesar de tenerlo contratado
Community Legend
325 Views
1 replies
0 likes
How can I recover my music and playlists? I lost Premium by closing one bank account, but started paying for Premium again with another bank card under the same Spotify account.
How can I recover my music and playlists? I lost Premium by closing one bank account, but started paying for Premium again with another bank card under the same Spotify account.
Community Legend
296 Views
1 replies
0 likes
Hello, On the 17th of August I got Spotify Premium. However, it does not work properly, while there are no ads I can't skip songs, listen to my playlists offline or actually do anything that Spotify Premium enables me to do.. I have had Spotify Premi...
Hello, On the 17th of August I got Spotify Premium. However, it does not work properly, while there are no ads I can't skip songs, listen to my playlists offline or actually do anything that...
Community Legend
286 Views
1 replies
0 likes
Hatte davor ein Acc mit Facebook, habe diesen geschlossen und ein neues gemacht. Wenn ich mit PayPal zahlen will geht es nicht und werde wieder zu Zahlungsmethode zurück geschickt. Had before Spotify linked with Facebook. I delete me acc and do a new...
Hatte davor ein Acc mit Facebook, habe diesen geschlossen und ein neues gemacht. Wenn ich mit PayPal zahlen will geht es nicht und werde wieder zu Zahlungsmethode zurück geschickt. Had befor...
Community Legend
295 Views
1 replies
0 likes
I have been having this problem for over a week now. I reached out to support, was transferred to a different support representative who couldn't do anything for me. I tried canceling my subscription but now I can't renew it because I still get the "...
I have been having this problem for over a week now. I reached out to support, was transferred to a different support representative who couldn't do anything for me. I tried canceling my subscription...
Community Legend
286 Views
1 replies
0 likes
I can't update the payment information for my account need help cause otherwise i will stop enjoy premium plan!! need help
I can't update the payment information for my account need help cause otherwise i will stop enjoy premium plan!! need help
Community Legend
279 Views
1 replies
0 likes
I had to sign up again... I don't know why because I used it the day before perfectly. I had a little bit trouble to get in my account but after a password change everything was ok... So thought I. I checked my self made Playlist and there where all ...
I had to sign up again... I don't know why because I used it the day before perfectly. I had a little bit trouble to get in my account but after a password change everything was ok... So thought I. I...
Community Legend
275 Views
1 replies
0 likes
Buen díaTodos los meses tengo problemas para hacer el pago de mi cuenta premium.Actualizo los datos de mi tarjeta y siempre me dice que no se puede realizar el pago ( cuando sé que si tiene fondos mi tarjeta)Con quien puedo revisar esto?
Buen día Todos los meses tengo problemas para hacer el pago de mi cuenta premium. Actualizo los datos de mi tarjeta y siempre me dice que no se puede realizar el pago ( cuando sé que si tiene fondo...
Community Legend
250 Views
1 replies
0 likes
Ich habe die Premium Mitgliedschaft bis zum 16.09.2017. Wollte vorhin ein wenig Musik hören und musste mich neu Anmelden, als ich das tat hatte ich laut app keinen Premiumpass?! Habe mich mehrmals an und abgemeldet und die app neu herunterladen habe ...
Ich habe die Premium Mitgliedschaft bis zum 16.09.2017. Wollte vorhin ein wenig Musik hören und musste mich neu Anmelden, als ich das tat hatte ich laut app keinen Premiumpass?! Habe mich mehrmals an...
Community Legend
285 Views
1 replies
0 likes
