Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Been a user for years but haven’t ever gone Premium. Saw this deal the other day and still have the link to bring me to subscribe. However, clicking the “3 mo. for 99c” deal brings me to a screen where I’m only offered a single month free and then a ...
Newbie
Been a user for years but haven’t ever gone Premium. Saw this deal the other day and still have the link to bring me to subscribe. However, clicking the “3 mo. for 99c” deal brings me to a screen whe...
Jᴀᴄᴋ
Roadie
1501 Views
1 replies
0 likes
PlanPremiumCountryPoland My Question or IssueHiI have bought recently premium plan for which I have paid yearly. Now I want to change the plan so it will be family plan. How can I do this in a way that I won't be charged twice.
Newbie
Plan Premium Country Poland My Question or Issue Hi I have bought recently premium plan for which I have paid yearly. Now I want to change the plan so it will be family plan. How c...
Maxim
Spotify Star
341 Views
3 replies
0 likes
Boa noite, Estou tentando fazer o upgrade para o Spotify Premium, mas no app aparece a mensagem “Não é possível adquirir o Spotify Premium neste aplicativo". Utilizo Iphone 7 Apple com IOS 12.1.2 Alguém sabe como resolvo?
Newbie
Boa noite, Estou tentando fazer o upgrade para o Spotify Premium, mas no app aparece a mensagem “Não é possível adquirir o Spotify Premium neste aplicativo". Utilizo Iphone 7 Apple ...
Maxim
Spotify Star
497 Views
1 replies
0 likes
PlanFree/PremiumCountry germany DeviceiPhone 7Operating SystemIOS 12 My Question or Issue I got the receipt that I indeed got the 3 month for 9,99, but after 10 days I lost the premium. I used the online transfer method to pay the bill, but I noticed...
Newbie
Plan Free/Premium Country germany Device iPhone 7 Operating System IOS 12 My Question or Issue I got the receipt that I indeed got the 3 month for 9,99, but...
user-removed
Not applicable
265 Views
1 replies
1 likes
same thing happened to me theres not alot of time left before the offer ends I was hoping to get the 3 months for 99 cents offer, but apparently i used a ''discount offer of a free trial previously'' which doesn't make any sense because I've never ha...
Newbie
same thing happened to me theres not alot of time left before the offer ends I was hoping to get the 3 months for 99 cents offer, but apparently i used a ''discount offer of a free trial previou...
m1907m
Regular
494 Views
1 replies
0 likes
PlanPremiumCountryItaly My Question or IssueHi, I've generated a coupon from a 18app bonus succesfully, but It's now refused by the online redeem page.Given the public nature of this site I can't send the confirmation mails I received,so I'm waiting ...
Newbie
Plan Premium Country Italy My Question or Issue Hi, I've generated a coupon from a 18app bonus succesfully, but It's now refused by the online redeem page. Gi...
Maxim
Spotify Star
1014 Views
1 replies
0 likes
Hi there!I'm having a problem with the premium account (3 months) 'cause I'd like to pay with 18app BONUS but this site can't convert my coupon, It says "Unfortunately, the 18app Code you entered has a lower value than the Spotify subscription reque...
Newbie
Hi there! I'm having a problem with the premium account (3 months) 'cause I'd like to pay with 18app BONUS but this site <removed for security reasons> can't convert my coupon, It says "Unfort...
Maxim
Spotify Star
797 Views
1 replies
0 likes
PlanPremium FamilyCountry PhilippinesDevicePC, PhoneOperating SystemWindows 7, Android Phone My Question or Issue My debit card was just charged 3 times for my December subscription. First was on December 27, 2018 then December 28, 2018 and another j...
Casual Listener
Plan Premium Family Country Philippines Device PC, Phone Operating System Windows 7, Android Phone My Question or Issue My debit card was just charged 3 times for my Dece...
AdolfReinhard
Casual Listener
800 Views
2 replies
0 likes
This month I have been charged £9.99 instead of £4.99I know that £5 isn't a lot to some, but I don't understand why my plan was changed? I have been on the student plan for over a year now I think. I had to go to my settings and say that I am a stude...
Newbie
This month I have been charged £9.99 instead of £4.99 I know that £5 isn't a lot to some, but I don't understand why my plan was changed? I have been on the student plan for over a year now I think....
user-removed
Not applicable
1338 Views
1 replies
0 likes
PlanFree/PremiumCountryGermany My Question or IssueHey, I'm trying to get the 3-months-Spotify Premium Special offer for 99 cents but it doesn't let me pay since I've apparently already used a test version of Spotify Premium which isn't true. I've al...
Regular
Plan Free/Premium Country Germany My Question or Issue Hey, I'm trying to get the 3-months-Spotify Premium Special offer for 99 cents but it doesn't let me pay since I've apparen...
m1907m
Regular
2196 Views
2 replies
0 likes
I am looking to cancel my family sharing account to go to a student account. if I do so will the other members on the account lose all their music ( their library, playlists etc) if i can and also would I lose all my songs also PlanPremiumCountry ire...
Newbie
I am looking to cancel my family sharing account to go to a student account. if I do so will the other members on the account lose all their music ( their library, playlists etc) if i can and also wo...
Maxim
Spotify Star
849 Views
1 replies
0 likes
Hi! I've recently tried to change my credit card info (and country as well) but it does not work. For some reason, my old card details are in the system, even though I entered the new card several times. This already lead Spotify to cancel my premium...
Visitor
Hi! I've recently tried to change my credit card info (and country as well) but it does not work. For some reason, my old card details are in the system, even though I entered the new card several ti...
Luke
Spotify Star
428 Views
1 replies
0 likes
Hi! trying to start up a student account because my subscription with fido/spotify ended and I've tried several times with several different cards and it keeps telling me that my card or provider seems to be having a "bad day" and to try again. I've ...
Newbie
Hi! trying to start up a student account because my subscription with fido/spotify ended and I've tried several times with several different cards and it keeps telling me that my card or provider see...
Luke
Spotify Star
255 Views
1 replies
0 likes
Can't access my account says payment needs to be updated phoned bank make sure payment did get paid Still no access? ???Can't tweet
Newbie
Can't access my account says payment needs to be updated phoned bank make sure payment did get paid Still no access? ??? Can't tweet
Luke
Spotify Star
272 Views
1 replies
0 likes
Hallo,Ik kan mijn betalingsgevens van mijn Mastercard niet wijzigen.Ik ga via mijn abonnement naar update gegevens. Ik vul al mijn gegevens in en klik dan op Betalingsgevens wijzigen, vervolgens krijg ik steeds de boodschap 'Oeps! Er is iets fout geg...
Newbie
Hallo, Ik kan mijn betalingsgevens van mijn Mastercard niet wijzigen. Ik ga via mijn abonnement naar update gegevens. Ik vul al mijn gegevens in en klik dan op Betalingsgevens wijzigen, vervolgens ...
Luke
Spotify Star
1232 Views
1 replies
0 likes
I paid on Dragonpay earlier but my premium hasnt started yet. I still cant choose the songs i want and play on repeat. The premium is not working but i already paid it by cash..heres the receipt of my payment
Newbie
I paid on Dragonpay earlier but my premium hasnt started yet. I still cant choose the songs i want and play on repeat. The premium is not working but i already paid it by cash..heres the receipt of m...
Luke
Spotify Star
581 Views
1 replies
0 likes
I cancelled my subscription that I got 3 months for free, but I still got charged the 9.99$. They charged me yet I had 3 months free, and with that charge I don't even have access to the premium account anymore..EVEN THOUGH I PAID.
Newbie
I cancelled my subscription that I got 3 months for free, but I still got charged the 9.99$. They charged me yet I had 3 months free, and with that charge I don't even have access to the premium acco...
Luke
Spotify Star
404 Views
1 replies
0 likes
I know there is a topic about this already but their answers didn't work for me. I have a new credit card but Spotify won't let me pay with it. I have tried everything: double and triple and quadruple checking the numbersusing incognito modechecking ...
Newbie
I know there is a topic about this already but their answers didn't work for me. I have a new credit card but Spotify won't let me pay with it. I have tried everything: double and triple and quadr...
Luke
Spotify Star
784 Views
1 replies
0 likes
Hi, I please need to know why this happens: every month, during the week the charge is made to my credit card, my downloaded music keeps erasing every 2 days, then i have to download it again, until that week ends.Does anybody knows why this keeps ha...
Newbie
Hi, I please need to know why this happens: every month, during the week the charge is made to my credit card, my downloaded music keeps erasing every 2 days, then i have to download it again, until ...
Luke
Spotify Star
457 Views
1 replies
0 likes
I have an old account that i can not access; forgotten email and password. I am still being charged for premium on that account but of course cant log in to cancel it online! What do i do?
Newbie
I have an old account that i can not access; forgotten email and password. I am still being charged for premium on that account but of course cant log in to cancel it online! What do i do?
Luke
Spotify Star
263 Views
1 replies
0 likes