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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128612 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56604 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
231545 Views
144 replies
13 likes
I got a message from my cell phone carrier that they are discontinuing spotify. I love spotify but I want to continue this service. Can I still remain a customer? How? And how much will it cost?
I got a message from my cell phone carrier that they are discontinuing spotify. I love spotify but I want to continue this service. Can I still remain a customer? How? And how much will it cost?
Composer
900 Views
1 replies
0 likes
Hello, is possible with a family account play different music in different echo (in the same house??)..Amazon do it, but i don't like it! Thanks
Hello, is possible with a family account play different music in different echo (in the same house??).. Amazon do it, but i don't like it! Thanks
Spotify Legend
432 Views
3 replies
0 likes
PlanFamily PremiumCountry US My Question or Issue Hello, my wife and I are both students, so we qualify for the student promo of $5/mo., with access to Hulu and Showtime. Currently, I have a Premium Family Plan, at the rate of $15/mo., which does *no...
Plan Family Premium Country US My Question or Issue Hello, my wife and I are both students, so we qualify for the student promo of $5/mo., with access to Hulu and Show...
Spotify Legend
1541 Views
1 replies
0 likes
My Question or Issue:Ich wollte mir Spotify Premium holen, weil ich das Angebot gesehen aber bei der Zahlung wurde Paysafecard nicht mehr als Zahlungsmethode angezeigt, was ich komisch finde, weil es vor dem Angebot noch angezeigt wurde, gekauft habe...
My Question or Issue: Ich wollte mir Spotify Premium holen, weil ich das Angebot gesehen aber bei der Zahlung wurde Paysafecard nicht mehr als Zahlungsmethode angezeigt, was ich komisch finde, weil ...
Spotify Star
21404 Views
3 replies
0 likes
Hello there, I subscribed Spotify Premium for 3 months on the 19th of November. The payment has gone through but I can't actually use it since I can't log in the app. Browser log in was working and in Profile it was Spotify Premium.I logged out from ...
Hello there, I subscribed Spotify Premium for 3 months on the 19th of November. The payment has gone through but I can't actually use it since I can't log in the app. Browser ...
Spotify Legend
351 Views
2 replies
0 likes
PlanPremiumCountryItaly Device(oneplus6)Operating System(Android) My Question or IssueI connected Alexa with my facebook account on Spotify, but asking "Alexa play a song on Spotify" , Alexa reply "You have to own a premium account on spotify"(transl...
Plan Premium Country Italy Device (oneplus6) Operating System (Android) My Question or Issue I connected Alexa with my facebook account on Spotify, but asking "Alexa play a son...
Regular
2042 Views
6 replies
0 likes
I UNDERSTANT WE DO NOT HAVE FAMILY ACCOUNT IN SOUTH AFRICA, BUT I WOULD LIKE TO UNDERSTAND IF IT IS POSSIBLE TO HAVE MULTIPLE USERS FOR 1 ACCOUNT, I WOULD NOT MIND PAYING THE EXTRA SUBSCRIPTION. PlanPremiumCountry sOUTH AFRICADeviceIPHONE X & XS AND ...
I UNDERSTANT WE DO NOT HAVE FAMILY ACCOUNT IN SOUTH AFRICA, BUT I WOULD LIKE TO UNDERSTAND IF IT IS POSSIBLE TO HAVE MULTIPLE USERS FOR 1 ACCOUNT, I WOULD NOT MIND PAYING THE EXTRA SUBSCRIPTION. &nb...
Roadie
372 Views
1 replies
0 likes
Hi, I can not pay for the premium while using the revolut card. It gives me an error "country does not match the card", which is obviously, since I am not from the UK. Is there no possibility to pay with Revolut? Thank you
Hi, I can not pay for the premium while using the revolut card. It gives me an error "country does not match the card", which is obviously, since I am not from the UK. Is there no possibilit...
Roadie
646 Views
1 replies
1 likes
Sorry this is super silly but I’m just a little worried about having Spotify try to auto renew. I don’t have a credit card associated with my account or with my iTunes account. So I used a gift card. It won’t try to auto renew the subscription right?
Sorry this is super silly but I’m just a little worried about having Spotify try to auto renew. I don’t have a credit card associated with my account or with my iTunes account. So I used a gi...
Spotify Legend
717 Views
2 replies
0 likes
I subscribing for Family Premium, when I fill in the card details, it always says that the payment failed. I try with a different account/different cards, still not working. Note that the card I use is a debit card.
I subscribing for Family Premium, when I fill in the card details, it always says that the payment failed. I try with a different account/different cards, still not working. Note that the card I use ...
Newbie
465 Views
3 replies
2 likes
I had the free month trial of premium and cancled it the last day but i still got charged that same day $9.99 will i get my money bak?
I had the free month trial of premium and cancled it the last day but i still got charged that same day $9.99 will i get my money bak?
Spotify Star
282 Views
1 replies
0 likes
Hey just one Question: Can i buy the 3 Months Premium with my Sim Card or with a Paysafecard? Thanks in advance for questions ^^
Hey just one Question: Can i buy the 3 Months Premium with my Sim Card or with a Paysafecard? Thanks in advance for questions ^^
Spotify Legend
814 Views
2 replies
0 likes
PlanPremiumPaís MéxicoDispositivoHuawei P10Sistema operativoAndroid Oreo Mi pregunta o problemaEl día jueves 29 de noviembre de 2018 realice la suscripción por cuenta Premium por 3 meses con un costo de $99.00 pesos, realizando el cargo en dos ocasio...
Plan Premium País México Dispositivo Huawei P10 Sistema operativo Android Oreo Mi pregunta o problema El día jueves 29 de noviembre de 2018 realice la suscripción por cuenta Pr...
Spotify Legend
272 Views
1 replies
0 likes
PlanPremiumCountry Device Operating System My Question or Issue1 Dec I signed up for 90 day trial of Premium for 99p (UK). However it says my subscription will renew on 3.1.19 when I will be charged £9.99. In Uk, that date is 3rd January which is not...
Plan Premium Country Device Operating System My Question or Issue 1 Dec I signed up for 90 day trial of Premium for 99p (UK). However it says my subscription wil...
Spotify Legend
2451 Views
8 replies
0 likes
I wanted to buy 3 months premium (in Czech republic) for 0.99 € so I bought a paysafecard and open a premium section in my spotify. When I wanted to select pay with paysafecard it wasnt there, there was only paypal or credit card payment methods. So ...
I wanted to buy 3 months premium (in Czech republic) for 0.99 € so I bought a paysafecard and open a premium section in my spotify. When I wanted to select pay with paysafecard it wasnt there, there ...
Spotify Legend
363 Views
2 replies
0 likes
Hello, I go study abroad for four years where Spotify doesn’t exist and I’m planning to buy 4 of one-year premium subscription egift cards from Costco. https://www.costco.com/12-Month-Spotify-Premium-Subscription%2c-eGift-Card.product.100427596.html ...
Hello, I go study abroad for four years where Spotify doesn’t exist and I’m planning to buy 4 of one-year premium subscription egift cards from Costco. https://www.costco.com/12-Month-...
Spotify Star
814 Views
1 replies
0 likes
PlanPremiumCountrySingapore DeviceMultipleOperating SystemMultiple My Question or Issue I was trying to subscribe to the family premium package and in error i think i first signed up to the $118/yr individual premium plan. Subsequently i also signed ...
Plan Premium Country Singapore Device Multiple Operating System Multiple My Question or Issue I was trying to subscribe to the family premium package and in error i think...
Spotify Legend
341 Views
2 replies
0 likes
I canceld my subscription and I am back on here. When I renewed by subscription I accidently did the family and now I just paid $15. Is there a way I can "return" the family premium and change it to the subscription I want?
I canceld my subscription and I am back on here. When I renewed by subscription I accidently did the family and now I just paid $15. Is there a way I can "return" the family premium and change it to ...
Spotify Legend
594 Views
4 replies
0 likes
PlanPremiumCountry Mexico DeviceMoto G4Operating SystemAndroid 7 My Question or Issue The last Monday I changed my debit card in my account, this day Spotify charge $99 pesos, and today, again Spotify charge $49 pesos, why the double pay? Only for ch...
Plan Premium Country Mexico Device Moto G4 Operating System Android 7 My Question or Issue The last Monday I changed my debit card in my account, this day S...
Spotify Star
208 Views
1 replies
0 likes
Plan FreeCountry USA Device(iPhone 5)Operating System(Windows 10) My Question or Issue I was one of the first customers in the US to get a Spotify account. When I got it I was, and still am, able to play the exact songs I want when I want on my deskt...
Plan Free Country USA Device (iPhone 5) Operating System (Windows 10) My Question or Issue I was one of the first customers in the US to get a Spotify account.&nb...
Casual Listener
17162 Views
6 replies
0 likes
