Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 164887 Views
- 110 replies
- 12 likes
- 164887 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18500 Views
- 27 replies
- 4 likes
- 18500 Views
- 27 replies
- 4 likes
Can't get premium in Turkey
PlanFreeCountry TurkeyDeviceHuawei Nova 3Operating SystemAndroid 8.1.0 My Question or Issue I have been trying to pay for tge premium deal (the 3 months one) and the payment keeps on failing, I tried 3 cards on 6 different accounts and it keeps faili...
- Plan Free Country Turkey Device Huawei Nova 3 Operating System Android 8.1.0 My Question or Issue I have been trying to pay for tge premium deal (the 3 months one...
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- Spotify Star
- 352 Views
- 1 replies
- 0 likes
- 352 Views
- 1 replies
- 0 likes
Family non fa accedere la family.
Salve ormai é una cosa urgente io ho l'abbonamento family ma da questo mese ha eliminato le altre 5 persone e non le fa piu entrare. Io pretendo di parlare con qualcuno che risolva subito il problema perché io ho pagato.
- Salve ormai é una cosa urgente io ho l'abbonamento family ma da questo mese ha eliminato le altre 5 persone e non le fa piu entrare. Io pretendo di parlare con qualcuno che risolva subito il problema...
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- Spotify Star
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
Cant get Premium in US
I'm trying to sign up for a premium account and it keeps saying its not avaiable in my country (United States) when clearly it is. I've tried an incognito window as well. PlanPremiumCountry DeviceiPhone X and desktopOperating SystemiOs 10 and Windows
- I'm trying to sign up for a premium account and it keeps saying its not avaiable in my country (United States) when clearly it is. I've tried an incognito window as well. Plan Premium Countr...
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Can't use CC Payment
Hello, I'm trying to do the $0.99 premium trial for 3 months, but every time it takes me to the payment page and I select to pay with my CC instead of PayPal, it just keeps saying "loading please wait" or it just shows the loading sign. I've been try...
- Hello, I'm trying to do the $0.99 premium trial for 3 months, but every time it takes me to the payment page and I select to pay with my CC instead of PayPal, it just keeps saying "loading please wai...
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Paid For spotifuggle premium but still on free
Bough 3 months for 1$ but still on free
- Bough 3 months for 1$ but still on free
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- Spotify Star
- 272 Views
- 3 replies
- 0 likes
- 272 Views
- 3 replies
- 0 likes
Getting ads on a premium account.
PlanPremiumCountry USDeviceHTC OneOperating SystemAndroid My Question or IssueI seem to be getting ads with Ellen Degeneres' gab front and center of my home page despite never showing any interest in her via spotify. This is blatant advertisement on ...
- Plan Premium Country US Device HTC One Operating System Android My Question or Issue I seem to be getting ads with Ellen Degeneres' gab front and center of my home page despite...
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- Spotify Star
- 245 Views
- 1 replies
- 0 likes
- 245 Views
- 1 replies
- 0 likes
Can I offer a gift card to someone living in Puerto Rico?
Hello, I live in the US, but I want to give a gift card to someone living in Puerto Rico. I read that someone can only use a gift card if they are US residents, but Puerto Rico is a US territory, so would my friend be able to use it?Thank you very mu...
- Hello, I live in the US, but I want to give a gift card to someone living in Puerto Rico. I read that someone can only use a gift card if they are US residents, but Puerto Rico is a US...
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- Spotify Star
- 307 Views
- 1 replies
- 0 likes
- 307 Views
- 1 replies
- 0 likes
Solved!! Subscription
Hello, I want to subscribe to the re-engagement offer for 0,99 cent/3 months, but it seems that I am not elegible. I would like to know why since I am not spotify premium member since last year (it says that you cannot apply for that offer if you uns...
- Hello, I want to subscribe to the re-engagement offer for 0,99 cent/3 months, but it seems that I am not elegible. I would like to know why since I am not spotify premium member since last year (it s...
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- Spotify Star
- 389 Views
- 1 replies
- 0 likes
- 389 Views
- 1 replies
- 0 likes
Epic collection, friend. Your music is all filled up.
"Epic collection, friend. Your music is all filled up." Filled up?The Internet is full?Shall I send you a floppy in the mail so you can save a few thousand more links to albums I want to keep track of? See how insulting that tone sounds?Just how your...
- "Epic collection, friend. Your music is all filled up." Filled up? The Internet is full? Shall I send you a floppy in the mail so you can save a few thousand more links to albums...
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- Casual Listener
- 1365 Views
- 2 replies
- 9 likes
- 1365 Views
- 2 replies
- 9 likes
Superuser Contribution Double charge network provider and credit card
Spotify User Name: [snip - removed by moderator] Plan: premium 129 Country: Philippines Device: iphone xs max Operating System: ios 12 spotify charged me with my credit card and on my phone bill at same time, previously on my subscription all charges...
- Spotify User Name: [snip - removed by moderator] Plan: premium 129 Country: Philippines Device: iphone xs max Operating System: ios 12 spotify charged me with my credit card a...
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- Spotify Legend
- 479 Views
- 6 replies
- 0 likes
- 479 Views
- 6 replies
- 0 likes
Superuser Contribution Subscription to Premium canceled by Spotify
Country : FranceDevices : Nexus 5, PCOperating System : Android, Windows 7My Question or Issue :Hi Spotify support,Until 4 december 2017, I was subscribed as Premium and paid 9,99 € per month. But you canceled my Premium subscription at that time, wh...
- Country : France Devices : Nexus 5, PC Operating System : Android, Windows 7 My Question or Issue : Hi Spotify support, Until 4 december 2017, I was subscribed as Premium and paid 9,99...
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- Spotify Legend
- 331 Views
- 3 replies
- 0 likes
- 331 Views
- 3 replies
- 0 likes
Superuser Contribution I clicked In free Trial and signup but it charged me 14.99$
PlanPremiumCountryUSA Device(Macbook Pro late 2016)Operating System(IOS 12) My Question or IssueWhy it charged me 15$. My all friends registered and get 2 months on family plan why it charged me money. Give me 2 months then charge
- Plan Premium Country USA Device (Macbook Pro late 2016) Operating System (IOS 12) My Question or Issue Why it charged me 15$. My all friends registered and get 2 months on fa...
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- Spotify Legend
- 346 Views
- 4 replies
- 0 likes
- 346 Views
- 4 replies
- 0 likes
Superuser Contribution Charged double for 9 months, NO more than ONE subscription
Hi, I have written to you before but can´t get a reply.. so here i go again. Please read the whole message and don´t give me the standard troubleshoot copy-paste that you do to everyone (including me..) I only have one subscription, but Spotify has c...
- Hi, I have written to you before but can´t get a reply.. so here i go again. Please read the whole message and don´t give me the standard troubleshoot copy-paste that you do to everyone (including me...
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- Spotify Legend
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Superuser Contribution Paid for Premium getting Spotify Free
Hello, I pay for Premium (Canada) but suddenly all I am receiving is Spotify Free. The solutions posted on the website did not work. Payments are up to date, the last being November 10th. The username on my account page appears as zvbwhrq4chhdgta7nqq...
- Hello, I pay for Premium (Canada) but suddenly all I am receiving is Spotify Free. The solutions posted on the website did not work. Payments are up to date, the last being November...
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- Spotify Legend
- 466 Views
- 6 replies
- 1 likes
- 466 Views
- 6 replies
- 1 likes
Superuser Contribution Premium subscription changed from $14.99 to $11.99
I've been a Premium user since 12/2014 and have always paid $14.99. Just today, my normal automatic paypal payment was refunded and my Premium subscription was cancelled, with an email advising there was an error with my payment method. There was no ...
- I've been a Premium user since 12/2014 and have always paid $14.99. Just today, my normal automatic paypal payment was refunded and my Premium subscription was cancelled, with an email advising there...
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- Spotify Legend
- 258 Views
- 1 replies
- 0 likes
- 258 Views
- 1 replies
- 0 likes
Superuser Contribution Bought the playstation subscription price 2$ each month but doesnt say anything on spotify
I just bought the promo for playstation 2$ each month for 2 months then i check my card an it charged me for the 2 months but doesnt say im premium yet and says nothing in my subscription page
- I just bought the promo for playstation 2$ each month for 2 months then i check my card an it charged me for the 2 months but doesnt say im premium yet and says nothing in my subscription page
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- Spotify Legend
- 226 Views
- 1 replies
- 0 likes
- 226 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Gift cards connection
PlanPremiumCountry Poland My Question hi can i add upPremium gift cards ?like if i buy 2 premium gift cards of value 120PLN which is 6 months of premium can i use both of them at same time so i would have year of premium subscribtion ?
- Plan Premium Country Poland My Question hi can i add upPremium gift cards ? like if i buy 2 premium gift cards of value 120PLN which is 6 months of pre...
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- Spotify Legend
- 700 Views
- 3 replies
- 0 likes
- 700 Views
- 3 replies
- 0 likes
Superuser Contribution Subscription
I canceld my subscription and I am back on here. When I renewed by subscription I accidently did the family and now I just paid $15. Is there a way I can "return" the family premium and change it to the subscription I want?
- I canceld my subscription and I am back on here. When I renewed by subscription I accidently did the family and now I just paid $15. Is there a way I can "return" the family premium and change it to ...
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- Spotify Legend
- 524 Views
- 4 replies
- 0 likes
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StudentSubscription
- 524 Views
- 4 replies
- 0 likes
Superuser Contribution I have paid, but i'm not on Premium.
Plan Premium 6 months Country Mexico Device iPhone 6s Operating System iOS 12 My Question or Issue Hi. I have paid for 6 months plan at OXXO in Mexico city at 6:03pm on 29th of November. But My premium have not been renewed. [Moderator edit - removed...
- Plan Premium 6 months Country Mexico Device iPhone 6s Operating System iOS 12 My Question or Issue Hi. I have paid for 6 months plan at OXXO in Mexico city a...
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- Spotify Legend
- 592 Views
- 7 replies
- 0 likes
- 592 Views
- 7 replies
- 0 likes
Premium cancelled unexpectedly
Plan 9.99 monthlyPremiumCountry - Scotland Device - All devices.Operating SystemAndroid, Xbox, Windows. My Question or IssueI should have premium until nearer the end of this month, but it's been cancelled somehow, also had problems login in and was ...
- Plan 9.99 monthly Premium Country - Scotland Device - All devices. Operating System Android, Xbox, Windows. My Question or Issue I should have premium until nearer the end of thi...
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- Casual Listener
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes