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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 72559 Views
  • 25 replies
  • 5 likes
  • 72559 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 42059 Views
  • 19 replies
  • 2 likes
  • 42059 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 30030 Views
  • 16 replies
  • 3 likes
  • 30030 Views
  • 16 replies
  • 3 likes

Superuser Contribution Plan familiar

En el plan familiar, Le envié la invitación a un hermano (el cual vive en la misma casa que yo) y este trato de ingresar, más le apareció el mensaje: “No fue posible sumarte a este plan familiar” Podrian apoyarme en decirme cómo solucionar este probl...

  • Casual Listener
  • En el plan familiar, Le envié la invitación a un hermano (el cual vive en la misma casa que yo) y este trato de ingresar, más le apareció el mensaje: “No fue posible sumarte a este plan familiar” &...
  • Alfredo
  • Roadie
  • 489 Views
  • 6 replies
  • 0 likes
  • 489 Views
  • 6 replies
  • 0 likes

Superuser Contribution Usar Spotify Premium de plan familiar desvinculando mi cuenta de Facebook

¡Buenas! Actualmente tengo Spotify Premium con el plan familiar. Tengo la idea de borrar mi cuenta de Facebook (y todas las redes sociales que tenga) pero mi cuenta de Premium está vinculada a mi Facebook y además es de plan familiar y no tengo ni id...

  • Newbie
  • ¡Buenas!   Actualmente tengo Spotify Premium con el plan familiar. Tengo la idea de borrar mi cuenta de Facebook (y todas las redes sociales que tenga) pero mi cuenta de Premium está vinc...
  • SergioDavid
  • Roadie
  • 307 Views
  • 3 replies
  • 0 likes
  • 307 Views
  • 3 replies
  • 0 likes

Double Payment and no service

Hello everyone.I have a free subscription and the other day I activated the Premium students.I entered my credit card details and had 2 credits from €4.99.Why 2 credits?But above all, why is my subscription not active?It's already been 24 hours, and ...

  • Casual Listener
  • Hello everyone. I have a free subscription and the other day I activated the Premium students. I entered my credit card details and had 2 credits from €4.99. Why 2 credits? But above all, why is ...
  • JackBeau
  • Composer
  • 367 Views
  • 2 replies
  • 1 likes
  • 367 Views
  • 2 replies
  • 1 likes

Superuser Contribution Hulu/PS Plus discount

Ok, so I know about the discounts if you bundle with Hulu, or for being a PS Plus subscriber, but I'm having a hard time taking advantage of either. I already have a premium account with Hulu, and I already had Spotify premium when I tried to take ad...

  • Casual Listener
  • Ok, so I know about the discounts if you bundle with Hulu, or for being a PS Plus subscriber, but I'm having a hard time taking advantage of either. I already have a premium account with Hulu, and I ...
  • SergioDavid
  • Roadie
  • 1150 Views
  • 1 replies
  • 0 likes
  • 1150 Views
  • 1 replies
  • 0 likes

Superuser Contribution Teste Premium

Tenho a versão free e ouvi o anuncio que me oferecia trestar por DOIS MESES de graça. Isso foi dia 15/04. No dia 22/04 no meio da tarde disse que acabou meu período de teste. Não entendi. 2 meses ou 1 semana?

  • Newbie
  • Tenho a versão free e ouvi o anuncio que me oferecia trestar por DOIS MESES de graça. Isso foi dia 15/04. No dia 22/04 no meio da tarde disse que acabou meu período de teste.  Não entendi. 2 me...
  • SergioDavid
  • Roadie
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Change in Credit Card and Country

I have a Spotify Premium Family plan. Most of the people using the app are in Canada but I moved to Australia, and since i'm paying for the account, I wanted to change the payment to an Australian credit card. Now The help page told me that I need to...

  • Newbie
  • I have a Spotify Premium Family plan. Most of the people using the app are in Canada but I moved to Australia, and since i'm paying for the account, I wanted to change the payment to an Australian cr...
  • Bethany_Dawn
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

I was never given two months for free

they promised me two months for free and they did not keep it to me I do not buy premium again because they do not respect what they say I'm very upset

  • Newbie
  • they promised me two months for free and they did not keep it to me I do not buy premium again because they do not respect what they say I'm very upset
  • Hubo
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Starbucks Spotify for partners not working

Hi, I have been trying to set up my current Spotify account with the Starbucks Spotify portal to be able to use the premium, this is the web address I was using and seems to be the only one (www.spotify.com/starbuckspartners) but unfortunately I have...

  • Newbie
  • Hi, I have been trying to set up my current Spotify account with the Starbucks Spotify portal to be able to use the premium, this is the web address I was using and seems to be the only one (www.spot...
  • Hubo
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraron doble

Cambié mi tarjeta de pago, ya me habían hecho el cargo el día 30 pero al cambiarla me hicieron el cargo de nuevo el día de hoy 5!! Que puedo hacer??

  • Newbie
  • Cambié mi tarjeta de pago, ya me habían hecho el cargo el día 30 pero al cambiarla me hicieron el cargo de nuevo el día de hoy 5!! Que puedo hacer??
  • SergioDavid
  • Roadie
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Handmaid's Tale

The Handmaid's Tale - I thought all of season 1 was offered but now I only see a few episodes. Can someone from Spotify reply and tell me if that was just a brief promotion to get us to subscribe to Hulu. Upsetting

  • Newbie
  • The Handmaid's Tale - I thought all of season 1 was offered but now I only see a few episodes. Can someone from Spotify reply and tell me if that was just a brief promotion to get us to subscribe to ...
  • SergioDavid
  • Roadie
  • 183 Views
  • 1 replies
  • 1 likes
  • 183 Views
  • 1 replies
  • 1 likes

Superuser Contribution Tengo miedo :v

Cuanto tiempo tengo para agregar un metodo de pago para mi plan familiar que por problemas de la tarjeta no facturo y ahora no me deja ingresarla de nuevo como método de pago y no quiero perder la cuenta o el premium

  • Newbie
  • Cuanto tiempo tengo para agregar un metodo de pago para mi plan familiar que por problemas de la tarjeta no facturo y ahora no me deja ingresarla de nuevo como método de pago y no quiero perder la cu...
  • SergioDavid
  • Roadie
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cargo doble a mi tarjeta

Por que se me esta cobrando a mi tarjeta de credito doble cada mes?quien me puede solucionar esos cobros ya van mas de 3 meses que me cobran doble mi suscripción Premium. Gracias

  • Newbie
  • Por que se me esta cobrando a mi tarjeta de credito doble cada mes?quien me puede solucionar esos cobros ya van mas de 3 meses que me cobran doble mi suscripción Premium. Gracias
  • SergioDavid
  • Roadie
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola tengo un problema pago dos cuentas y quiero pasar a spotify familiar como se hace?

Hola quiero hacer una pregunta sencilla es pasar de dos cuentas a una familiar somos una familia constituida por 3 y queremos tener Spotify familiar que tengo que hacer para pasar a la función familiar sin perder los 2 usuarios creados anteriormente ...

  • Newbie
  • Hola quiero hacer una pregunta sencilla es pasar de dos cuentas a una familiar somos una familia constituida por 3 y queremos tener Spotify familiar que tengo que hacer para pasar a la función famili...
  • SergioDavid
  • Roadie
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ya había pagado Premium para Universitarios

Cuando solicité el premium para universitarios ya me habían pedido mi número de tarjeta y cobrado los $49 pesos. Hoy apenas me confirmaron que puedo usar el descuento y me están volviendo a pedir la tarjeta para realizar el pago. ¿Qué hago?

  • Newbie
  • Cuando solicité el premium para universitarios ya me habían pedido mi número de tarjeta y cobrado los $49 pesos. Hoy apenas me confirmaron que puedo usar el descuento y me están volviendo a pedir la ...
  • SergioDavid
  • Roadie
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Hulu Spotify account just linked

So I just switched over to the Hulu Spotify deal, and now my spotify account is saying I have to pay for the subscription again? I thought the switch would be free? (I had hulu before this deal and just combined them today) Help please?

  • Newbie
  • So I just switched over to the Hulu Spotify deal, and now my spotify account is saying I have to pay for the subscription again? I thought the switch would be free? (I had hulu before this deal and j...
  • Bethany_Dawn
  • Community Legend
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution 1 year premium discount

In Instagram story, I saw that Spotify 1 year premium price dropped to 0.99 TL, but I could not find any information on the site.

  • Visitor
  • In Instagram story, I saw that Spotify 1 year premium price dropped to 0.99 TL, but I could not find any information on the site. 
  • user-removed
  • Not applicable
  • 1211 Views
  • 3 replies
  • 1 likes
  • 1211 Views
  • 3 replies
  • 1 likes

Superuser Contribution how to change my payment method from Fortumo to Visa

im going to update my payment method as what the title says but whenever i try to update my payment method i cannot change it to visa how fix this?

  • Casual Listener
  • im going to update my payment method as what the title says   but whenever i try to update my payment method i cannot change it to visa   how fix this?
  • SergioDavid
  • Roadie
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Switch from Rogers to direct payment

Hi there, Rogers has notified me that we will no longer be able to get Spotify through them. I want to make sure I don't lose my playlists or anything like that. What is the best way to proceed to continue to get Spotify without losing anything and r...

  • Newbie
  • Hi there,   Rogers has notified me that we will no longer be able to get Spotify through them.  I want to make sure I don't lose my playlists or anything like that.  What is the best...
  • Bethany_Dawn
  • Community Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes