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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129145 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57816 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233410 Views
144 replies
13 likes
As the title say, the podcast is interrupted by ads even though I have an active Premium account since many years.Subscription is active, and I have tried log out - log in but the issue remain. Device: Huawei Nexus 6P
As the title say, the podcast is interrupted by ads even though I have an active Premium account since many years. Subscription is active, and I have tried log out - log in but the issue remain. &n...
Moderator
3138 Views
8 replies
0 likes
I've always had Spotify premium and used to be able to listen to undownloaded songs and radio stations. But for a while now I haven't been able to listen to anything unless iveI downloaded it and it sucks because I love using the radio when I'm out a...
I've always had Spotify premium and used to be able to listen to undownloaded songs and radio stations. But for a while now I haven't been able to listen to anything unless iveI downloaded it and it ...
Spotify Star
316 Views
1 replies
0 likes
PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 10 My Question or Issue I reside in Netherlands, but I don't speak Dutch. I want to see the podcasts that are in languages that I understand, and instead I'm getting podcasts in Dutch. I think this...
Plan Premium Country Device iPhone 8 Operating System iOS 10 My Question or Issue I reside in Netherlands, but I don't speak Dutch. I want to see the podcasts that are i...
Spotify Star
343 Views
1 replies
0 likes
My Question or IssueI cancelled my subscription for spotify, it says on my account that its free, so i cant listen my playlists or smth, but spotify still charged me £9,99. What do i do? How can i get refund?
My Question or Issue I cancelled my subscription for spotify, it says on my account that its free, so i cant listen my playlists or smth, but spotify still charged me £9,99. What do ...
Roadie
382 Views
1 replies
1 likes
I currently have a card w/ $5.99 on it and I'm trying to pay for the 3 months .99 thing, but it's not accepting my card. I've checked multiple times and I know I have a sufficient amount, so I was wondering if prepaid cards were no longer accepted, o...
I currently have a card w/ $5.99 on it and I'm trying to pay for the 3 months .99 thing, but it's not accepting my card. I've checked multiple times and I know I have a sufficient amount, so I was wo...
Spotify Star
442 Views
3 replies
0 likes
Okay, so I recently got the 3-Month premium. (I'm only going to do it for three months.)Why can't I turn off the auto-renewal? It says I have to cancel the subscription, but I don't want too. I honestly, just want to turn off the auto-renewal, and I ...
Okay, so I recently got the 3-Month premium. (I'm only going to do it for three months.) Why can't I turn off the auto-renewal? It says I have to cancel the subscription, but I don't want too. I hon...
Spotify Star
213 Views
1 replies
0 likes
Hello I am a member of family premium plan and I do live with the other members. Why does it keep ditching me every month saying it cant verify my account? And I cant accept the new invitations sent Thanks
Hello I am a member of family premium plan and I do live with the other members. Why does it keep ditching me every month saying it cant verify my account? And I cant accept the new invitations sent ...
Spotify Legend
518 Views
4 replies
1 likes
So when I click the "Upgrade" button in the spotify app I get sent to my browser and I see "19.99 AED/month free trial for 3 months" and I think (Oh that's really cool)I then later try to convert the €9,99 to AEDand it says 41 AED not 19.99, so wth i...
So when I click the "Upgrade" button in the spotify app I get sent to my browser and I see "19.99 AED/month free trial for 3 months" and I think (Oh that's really cool) I then later try to convert t...
Spotify Star
274 Views
1 replies
0 likes
PlanFreeMy Question or IssueI signed up for the Spotify Premium with Hulu bundle almost two months ago, and have been enjoying my two-month free trial. It was going to automatically renew tomorrow, so I cancelled my Premium account. I had signed up t...
Plan Free My Question or Issue I signed up for the Spotify Premium with Hulu bundle almost two months ago, and have been enjoying my two-month free trial. It was going to automatically renew tomor...
Spotify Legend
526 Views
1 replies
0 likes
I just received an email stating that my subscription changed from Premium to Family Premium. I did not do this and I am wondering why this has happened.
I just received an email stating that my subscription changed from Premium to Family Premium. I did not do this and I am wondering why this has happened.
Spotify Legend
1246 Views
3 replies
0 likes
I'm trying to update my card details to be able to continue my premium subscription, however it states that I can no longer have the 9,99€ a mointh option and I HAVE to have the family option for 14,99€ a month. I am the only one who uses Spotify in ...
I'm trying to update my card details to be able to continue my premium subscription, however it states that I can no longer have the 9,99€ a mointh option and I HAVE to have the family option for 14,...
Spotify Star
221 Views
1 replies
0 likes
PlanPremiumSamsung Galaxy 9+Operating SystemAndroid Oreo My Question or IssueSpotify doesnt take my card and it keep saying the payment failed and to use another card but there is no issue with the card or the bank.
Plan Premium Samsung Galaxy 9+ Operating System Android Oreo My Question or Issue Spotify doesnt take my card and it keep saying the payment failed and to use another card ...
Spotify Legend
301 Views
1 replies
0 likes
PlanFree/PremiumCountry SwitzerlandDeviceI phone 7Operating System My Question or Issue
Plan Free/Premium Country Switzerland Device I phone 7 Operating System My Question or Issue
Spotify Star
392 Views
1 replies
0 likes
My Question or IssueI saw this on eBay, and the seller is paypal.digital.gifts, so it is legitimate, not a scam: "Buy a $60 Spotify eGift for $47.50 - Email Delivery - CA Only". Then I saw the terms and conditions: "Redeemable only for full price sta...
My Question or Issue I saw this on eBay, and the seller is paypal.digital.gifts, so it is legitimate, not a scam: "Buy a $60 Spotify eGift for $47.50 - Email Delivery - CA Only". &n...
Newbie
1337 Views
6 replies
0 likes
PlanPremiumCountryUSA Device(Macbook Pro late 2016)Operating System(IOS 12) My Question or IssueWhy it charged me 15$. My all friends registered and get 2 months on family plan why it charged me money. Give me 2 months then charge
Plan Premium Country USA Device (Macbook Pro late 2016) Operating System (IOS 12) My Question or Issue Why it charged me 15$. My all friends registered and get 2 months on fa...
Spotify Legend
393 Views
4 replies
0 likes
PlanFreeCountry Brasil My Question or Issue Não consigo proceder para efetuar pagamento para pegar conta premium. Tentei de diversas formas. Inclusive por boleto eu não consigo.
Plan Free Country Brasil My Question or Issue Não consigo proceder para efetuar pagamento para pegar conta premium. Tentei de diversas formas. Inclusive por boleto eu...
Spotify Star
582 Views
5 replies
0 likes
PlanPremiumCountry IrelandSamsung note 9Operating SystemAndroid 8.1.0 My Question or IssueI had an iPhone and got spotify premium account. Now I am changing to Android and wonder how the payment for premium plan will go? Through apple account ot goog...
Plan Premium Country Ireland Samsung note 9 Operating System Android 8.1.0 My Question or Issue I had an iPhone and got spotify premium account. Now I am changing to Android and...
Spotify Star
3009 Views
5 replies
0 likes
PlanPremiumCountryUkDeviceSamsung Galaxy 8Operating SystemWindows 10 My Question or Issue I want to cancel my subscription on a different account and then get premium on this account. My other account is linked with Facebook and when I go to log in i...
Plan Premium Country Uk Device Samsung Galaxy 8 Operating System Windows 10 My Question or Issue I want to cancel my subscription on a different account and then get pr...
Spotify Star
349 Views
1 replies
0 likes
I have a subscription to Spotify Student Premium with Hulu and Showtime. I would like to cancel my subscription to Hulu and Showtime, as I am now getting billed for them. How do I cancel my subscription to Hulu and Showtime?
I have a subscription to Spotify Student Premium with Hulu and Showtime. I would like to cancel my subscription to Hulu and Showtime, as I am now getting billed for them. How do I cancel my subscript...
Spotify Legend
1286 Views
1 replies
0 likes
Why does this keep happening? My money was returned to my account last time. But unfortunately, it has occurred again. What should I do? Thanks
Why does this keep happening? My money was returned to my account last time. But unfortunately, it has occurred again. What should I do? Thanks
Spotify Star
209 Views
1 replies
0 likes
