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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75398 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140368 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80819 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270453 Views
159 replies
13 likes
Hi, I chose the Premium plan, was never charged and remain free. When I try to pay for i it again, it says the attached. Could you please help me get Premium?Thank you in advance, Sarah
Hi, I chose the Premium plan, was never charged and remain free. When I try to pay for i it again, it says the attached. Could you please help me get Premium? Thank you in advance,&nbs...
Spotify Legend
317 Views
1 replies
0 likes
Hello, I am charged double in the payment one is of the day 2019/01/04 that was the first payment, then I am charged for the day 2019/01/08 I need an answer since it was charged my credit card help {snip - Community Moderator edit}
Hello, I am charged double in the payment one is of the day 2019/01/04 that was the first payment, then I am charged for the day 2019/01/08 I need an answer since it was charged my credit card help ...
Spotify Legend
271 Views
1 replies
0 likes
hi sent my daughter a join the family spotify back in May 2018 and we have just done it and we have spotify with her email address but its not on the premium the same as the family account, there is a code in the email i assume its for premium but it...
hi sent my daughter a join the family spotify back in May 2018 and we have just done it and we have spotify with her email address but its not on the premium the same as the family account, there is ...
Spotify Legend
365 Views
1 replies
0 likes
Hey i verified that i was a student 2 weeks ago yet i was charged full amount for the past 2 months why is this so
Hey i verified that i was a student 2 weeks ago yet i was charged full amount for the past 2 months why is this so
Gig Goer
310 Views
1 replies
0 likes
PlanFamily PlanCountry USA Operating System(iOS 10, Android Oreo, Windows 10, Mac OS Mojave) My Question or Issue When I am on any Spotify websites, I keep getting "Get Premium" button. This only started happening after I switched over to the Family ...
Plan Family Plan Country USA Operating System (iOS 10, Android Oreo, Windows 10, Mac OS Mojave) My Question or Issue When I am on any Spotify websites, I ...
Community Legend
257 Views
1 replies
0 likes
PlanFreeCountryDenmark DeviceMacBook Pro mid 2011Operating SystemiOS 10 My Question or IssueI recently did a writing commission for someone and rather than money I received a code for a 3-month Spotify Premium subscription. Though, when I've tried to...
Plan Free Country Denmark Device MacBook Pro mid 2011 Operating System iOS 10 My Question or Issue I recently did a writing commission for someone and rather than money I rec...
Spotify Star
12376 Views
1 replies
0 likes
This issue was raised earlier in other topic but I cannot make my comments there. So let me reignite this debate. Our family have a family account. As you may know euro is not yet the default currency in Hungary and my credit card provider exchanges ...
This issue was raised earlier in other topic but I cannot make my comments there. So let me reignite this debate. Our family have a family account. As you may know euro is not yet ...
Casual Listener
2911 Views
2 replies
0 likes
I see Spotify has a promotion for new accounts to try out premium for .99 cents for 3 months. As a loyal Spotify subscriber who pays 10.00 a month and has paid 10.00 a month for years, i feel this is completely unfair! What promotions do loyal spotif...
I see Spotify has a promotion for new accounts to try out premium for .99 cents for 3 months. As a loyal Spotify subscriber who pays 10.00 a month and has paid 10.00 a month for years, i feel this is...
Spotify Legend
3759 Views
5 replies
5 likes
I just want to cancel the subscription of the spotify acount of my gf, actually she is using my card.
I just want to cancel the subscription of the spotify acount of my gf, actually she is using my card.
Spotify Star
279 Views
1 replies
1 likes
I've subscribed to the premium plan will I be charge for extra if I tend to switch between 2 devices ? Like from my phone to my iPad or pc ?
I've subscribed to the premium plan will I be charge for extra if I tend to switch between 2 devices ? Like from my phone to my iPad or pc ?
Spotify Star
277 Views
1 replies
0 likes
PlanFree/PremiumCountryUSA Device(Moto Z Droid)Operating System(Android Oreo, Windows 10) Hi, I just purchased the free 30-day trial to premium and it is not working. I tried logging out, empty date cache, uninstalled, and reinstalled the spotify app...
Plan Free/Premium Country USA Device (Moto Z Droid) Operating System (Android Oreo, Windows 10) Hi, I just purchased the free 30-day trial to premium and it is not ...
Spotify Legend
286 Views
1 replies
0 likes
Recently, i changed my account from facebook to a real one and i cancelled my sub to i might be able to resubscribe but my problem begin here ... i got charged form my last account yesterday and today by resub i was charged again and cant continue wh...
Recently, i changed my account from facebook to a real one and i cancelled my sub to i might be able to resubscribe but my problem begin here ... i got charged form my last account yesterday and toda...
Spotify Legend
272 Views
1 replies
0 likes
So I just started a 30 day free trial yesterday, and the app was working fine. I downloaded a bunch of playlists and everything last night. This morning when I wake up, the app won't let me sign in without me changing the country I'm in (which I'd al...
So I just started a 30 day free trial yesterday, and the app was working fine. I downloaded a bunch of playlists and everything last night. This morning when I wake up, the app won't let me sign in w...
Casual Listener
397 Views
1 replies
0 likes
Phone: LG Stylo, Android 6.0Spotify version: 8.4.84.874 Boost Mobile has free unlimited streaming of Spotify using any of their plans. I've have been using Spotify Free for a long time and it's great. I finally got tired of ads and switched to Spotif...
Phone: LG Stylo, Android 6.0 Spotify version: 8.4.84.874 Boost Mobile has free unlimited streaming of Spotify using any of their plans. I've have been using Spotify...
Spotify Legend
5327 Views
3 replies
0 likes
Hello, I've been subscribing Premium for Students since July. Everything's working well, but my Spotify app on phone doesn't look like Premium, but like Free. I tried to switch off and on my phone, reinstalled the app and still no difference. Do you ...
Hello, I've been subscribing Premium for Students since July. Everything's working well, but my Spotify app on phone doesn't look like Premium, but like Free. I tried to switch off and...
Casual Listener
1551 Views
10 replies
0 likes
Olá,troquei de celular e não estou conseguindo entrar no meu login do plano familiar. Eu faço o login da conta, mas aparece que a conta é Free. o que eu faço ?
Olá, troquei de celular e não estou conseguindo entrar no meu login do plano familiar. Eu faço o login da conta, mas aparece que a conta é Free. o que eu faço ?
Spotify Star
256 Views
1 replies
0 likes
If just put our purchased 2 Google home minis to help spread music around an odd shaped room. Living/kitchen. I also purchased premium Spotify. However after fighting with it all night, I believe I've come to understand that Spotify only allows playb...
If just put our purchased 2 Google home minis to help spread music around an odd shaped room. Living/kitchen. I also purchased premium Spotify. However after fighting with it all night...
Regular
697 Views
6 replies
0 likes
Buenas tardes. Yo me subscribí al Spotify Premium de S/18.90, sin embargo este mes me llego la factura por el plan Familiar de S/28.90 que en ningún momento he aceptado. Necesito una solución, gracias
Buenas tardes. Yo me subscribí al Spotify Premium de S/18.90, sin embargo este mes me llego la factura por el plan Familiar de S/28.90 que en ningún momento he aceptado. Necesito una solución, gracias
Spotify Legend
368 Views
1 replies
0 likes
PlanFreeCountry MexicoDeviceiPhone 8,Operating System(iOS 10 My Question or Issue I had premium but I wasn’t able to pay the next month, now that I can do it Spotify won’t accept any debit card I own
Plan Free Country Mexico Device iPhone 8, Operating System (iOS 10 My Question or Issue I had premium but I wasn’t able to pay the next month, now that I can do it Spotif...
Spotify Star
643 Views
5 replies
0 likes
PlanFamilyCountry USDevicePCOperating SystemWindows My Question or Issue So i am currently in the family plan and am the owner of it with four other family members and I wanted to get the student discount but I realize you can only get one or the oth...
Plan Family Country US Device PC Operating System Windows My Question or Issue So i am currently in the family plan and am the owner of it with four other family members ...
Spotify Legend
251 Views
1 replies
0 likes
