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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75332 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140297 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80733 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270203 Views
159 replies
13 likes
I'm wanting to get Premium, but i'm seeing that it shows $99.00 per month for single and $149.00 per month for Family...? Is this right...I thought it was to $9.99 for single and $14.99 a month for family?
I'm wanting to get Premium, but i'm seeing that it shows $99.00 per month for single and $149.00 per month for Family...? Is this right...I thought it was to $9.99 for single and $14.99...
Community Legend
872 Views
3 replies
0 likes
PlanFree/PremiumCountry United StatesDeviceCustom Built Gaming PCOperating SystemWindows 10 Pro 64-Bit My Question or Issue Hello, so for Christmas my Grandma gave me a $50 prepaid gift card from Visa, and I decided to use it to get Spotify Premnium....
Plan Free/Premium Country United States Device Custom Built Gaming PC Operating System Windows 10 Pro 64-Bit My Question or Issue Hello, so for Christmas my Grandma gave ...
Roadie
1099 Views
1 replies
0 likes
PlanPremiumCountry AustriaDevice(iPhone 4s)Operating System(iOS 10) My Question or IssueHey there,I dont own a credit/debit card etc.I wont go through the trouble of getting a cash4web card to pay spotify via paypal anymore.I want to pay through my b...
Plan Premium Country Austria Device (iPhone 4s) Operating System (iOS 10) My Question or Issue Hey there, I dont own a credit/debit card etc. I wont go through the trouble of...
Roadie
690 Views
1 replies
1 likes
PlanPremiumCountry USA My Question or Issue:I need to update my billing information, but it does not appear as an option when I click the subscription option on my acount page.
Plan Premium Country USA My Question or Issue: I need to update my billing information, but it does not appear as an option when I click the subscription option on my acount page. ...
Roadie
631 Views
5 replies
0 likes
My Question or Issue How to check when is the day I first subscribe Premier for Family?
My Question or Issue How to check when is the day I first subscribe Premier for Family?
Composer
3750 Views
1 replies
0 likes
From what I can tell, you are point blank ignoring the requirements and fair questions of you consumers, I would prefer a non automated response to: I am willing to pay money for a Spotify account, but you would ask a couple to pay for two accounts w...
From what I can tell, you are point blank ignoring the requirements and fair questions of you consumers, I would prefer a non automated response to: I am willing to pay money for a Spotify account, b...
Roadie
343 Views
1 replies
0 likes
Recentemente troquei de cartão de credito no mesmo banco o Nunbank, mas quando vou registrar o cartão para cobrança, fala que esta incorreto porem não fala o que esta incorreto.Entrei com contato com o Spotfy e eles falaram que o problema é que a cob...
Recentemente troquei de cartão de credito no mesmo banco o Nunbank, mas quando vou registrar o cartão para cobrança, fala que esta incorreto porem não fala o que esta incorreto. Entrei com c...
Spotify Star
621 Views
3 replies
0 likes
PlanPremium My Question or Issue(3) Premium Subscription members just moved into my household. I cancelled my own to become the account in charge of the family plan, but I don't know how that affects billing and other premium accounts. I understand h...
Plan Premium My Question or Issue (3) Premium Subscription members just moved into my household. I cancelled my own to become the account in charge of the family plan, but ...
Spotify Legend
628 Views
1 replies
0 likes
PlanFree/PremiumCountry SwedenDevice(iPhone 8, iPhone 7, iPhone 6Operating System(iOS 12) My Question or Issue My kids, who fulfil the criteria for Premium for Family, got kicked out of the plan and downgraded to "Free". When I try to re-invite them,...
Plan Free/Premium Country Sweden Device (iPhone 8, iPhone 7, iPhone 6 Operating System (iOS 12) My Question or Issue My kids, who fulfil the criteria for Premium for Fami...
Spotify Legend
1694 Views
3 replies
0 likes
hola. Tengo dos cuentas una con el correo de *snip* y otra ( que no sabía ) que es *snip* cometi el error de pagar la de *bleep* pero esa no la uso. Quisiera cambiar la suscripción que pague a la cuenta de *bleep* que esa es la que si uso y es la que...
hola. Tengo dos cuentas una con el correo de *snip* y otra ( que no sabía ) que es *snip* cometi el error de pagar la de *bleep* pero esa no la uso. Quisiera cambiar la suscripción...
Spotify Legend
1141 Views
1 replies
0 likes
Happy holidays everyone! I've been using Premium for a few years now, but this month it seems as if my status was reset to a new member. I'm getting onboarding emails about stuff I know well. Here's the timeline: 2017-12-17: the discounted full-year ...
Happy holidays everyone! I've been using Premium for a few years now, but this month it seems as if my status was reset to a new member. I'm getting onboarding emails about stuff I know well...
Spotify Legend
1396 Views
5 replies
0 likes
Hello,I renewed my card details and was charged for premium account on January 2nd. There is no trace of this on my account and no access to premium - my account only offers to upgrade to premium. There is also no way to cancel the subscription made....
Hello, I renewed my card details and was charged for premium account on January 2nd. There is no trace of this on my account and no access to premium - my account only offers to upgrade to premium. ...
Spotify Legend
532 Views
6 replies
0 likes
I had a premium account for a several years, but I have been downgraded to free. I am unable to upgrade again. I get an error message that it is not possible to upgrade.How can I go back to premium?Pleaseee help me
I had a premium account for a several years, but I have been downgraded to free. I am unable to upgrade again. I get an error message that it is not possible to upgrade. How can I go...
Spotify Legend
2092 Views
3 replies
0 likes
PlanPremiumCountryGermany My Question or Issue Hi there, I recently (about a year ago) planned to open up a family plan for my brother and my ex-girlfriend, who back then lived with me in an apartment. And me. Somehow I upgraded the plan, ever since ...
Plan Premium Country Germany My Question or Issue Hi there, I recently (about a year ago) planned to open up a family plan for my brother and my ex-girlfrien...
Spotify Star
662 Views
1 replies
0 likes
How do I report a public commercial business for not having a Public Performance License (PPL) and playing Spotify throughout the building in violation? It is a business open to hundreds of people. I don't know anywhere else to inquire about this.
How do I report a public commercial business for not having a Public Performance License (PPL) and playing Spotify throughout the building in violation? It is a business open to hundreds of people.&n...
Spotify Star
2343 Views
1 replies
0 likes
PlanUnknownCountryMalaysiaDeviceMi 5Operating SystemAndroid Pie My Question or Issue Hi,I was trying to subscribe to Premium, I was charged RM4 (and I know it should be like that, however it still shows my account as Free Account. But in the picture ...
Plan Unknown Country Malaysia Device Mi 5 Operating System Android Pie My Question or Issue Hi, I was trying to subscribe to Premium, I was charged RM4 (and I know it should b...
Spotify Star
407 Views
1 replies
0 likes
I changed my phone and downloaded Spotify but I cannot get my premium acccess Please help asap I have no music anymorePlanFree/PremiumCountry FrnceDeviceXiami 8Operating SystemAndroid My Question or Issue
I changed my phone and downloaded Spotify but I cannot get my premium acccess Please help asap I have no music anymore Plan Free/Premium Country Frnce Device Xiami 8 Operating S...
Roadie
451 Views
1 replies
0 likes
I HAVE BEEN DOUBLE CHARGED BY SPOTIFY FOR THE SAME ACCOUNT - DIRECTLY AND THEN THRU APPLE. I HAVE TRIED TO CONTACT SPOTIFY THRU THE CONTACT FORM WHICH WILL NOT CONNECT NO MATTER HOW MANY TIMES I TRY TO SUBMIT IT. I WANT A REFUND BEFORE I REACTIVATE T...
I HAVE BEEN DOUBLE CHARGED BY SPOTIFY FOR THE SAME ACCOUNT - DIRECTLY AND THEN THRU APPLE. I HAVE TRIED TO CONTACT SPOTIFY THRU THE CONTACT FORM WHICH WILL NOT CONNECT NO MATTER HOW MAN...
Spotify Legend
344 Views
1 replies
0 likes
Estou com um problema. Uso spotify a 2 anos e sempre efetuei o pagamento por boleto bancário, até receber uma notificação no aplicativo que o programa não aceitaria mais essa forma de pagamento. Então eu registrei meu cartão de crédito, porém ele fez...
Estou com um problema. Uso spotify a 2 anos e sempre efetuei o pagamento por boleto bancário, até receber uma notificação no aplicativo que o programa não aceitaria mais essa forma de pagamento. Entã...
Spotify Star
508 Views
1 replies
0 likes
PlanPremiumCountry New Zealand My Question or Issue I have had a premium subscription for a long time charged at $14.99 p/m. However i have just noticed that i was charged $22.50 this month and have now been upgraded to a Premium Family plan. This wa...
Plan Premium Country New Zealand My Question or Issue I have had a premium subscription for a long time charged at $14.99 p/m. However i have just noticed t...
Roadie
329 Views
1 replies
0 likes
