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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75559 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140511 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81051 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270972 Views
159 replies
13 likes
Hola. Pague por el servicio en promoción de 3 meses y uso la misma cuenta en un equipo celular adicional mío y un Smart TV pero los beneficios no están en estos, sólo en el que hice la operación para los 3 meses de prueba. Esta bien éso???
Hola. Pague por el servicio en promoción de 3 meses y uso la misma cuenta en un equipo celular adicional mío y un Smart TV pero los beneficios no están en estos, sólo en el que hice la operaci...
Spotify Legend
437 Views
1 replies
0 likes
PlanPremiumCountry USADevice Operating System My Question or Issue I signed up for a free 3month trial of Premium but my credit card was charged...why?
Plan Premium Country USA Device Operating System My Question or Issue I signed up for a free 3month trial of Premium but my credit card was charged...why?
Spotify Legend
332 Views
1 replies
1 likes
Been a user for years but haven’t ever gone Premium. Saw this deal the other day and still have the link to bring me to subscribe. However, clicking the “3 mo. for 99c” deal brings me to a screen where I’m only offered a single month free and then a ...
Been a user for years but haven’t ever gone Premium. Saw this deal the other day and still have the link to bring me to subscribe. However, clicking the “3 mo. for 99c” deal brings me to a screen whe...
Roadie
1569 Views
1 replies
0 likes
PlanPremiumCountryPoland My Question or IssueHiI have bought recently premium plan for which I have paid yearly. Now I want to change the plan so it will be family plan. How can I do this in a way that I won't be charged twice.
Plan Premium Country Poland My Question or Issue Hi I have bought recently premium plan for which I have paid yearly. Now I want to change the plan so it will be family plan. How c...
Spotify Star
446 Views
3 replies
0 likes
Boa noite, Estou tentando fazer o upgrade para o Spotify Premium, mas no app aparece a mensagem “Não é possível adquirir o Spotify Premium neste aplicativo". Utilizo Iphone 7 Apple com IOS 12.1.2 Alguém sabe como resolvo?
Boa noite, Estou tentando fazer o upgrade para o Spotify Premium, mas no app aparece a mensagem “Não é possível adquirir o Spotify Premium neste aplicativo". Utilizo Iphone 7 Apple ...
Spotify Star
598 Views
1 replies
0 likes
PlanFree/PremiumCountry germany DeviceiPhone 7Operating SystemIOS 12 My Question or Issue I got the receipt that I indeed got the 3 month for 9,99, but after 10 days I lost the premium. I used the online transfer method to pay the bill, but I noticed...
Plan Free/Premium Country germany Device iPhone 7 Operating System IOS 12 My Question or Issue I got the receipt that I indeed got the 3 month for 9,99, but...
Not applicable
312 Views
1 replies
1 likes
same thing happened to me theres not alot of time left before the offer ends I was hoping to get the 3 months for 99 cents offer, but apparently i used a ''discount offer of a free trial previously'' which doesn't make any sense because I've never ha...
same thing happened to me theres not alot of time left before the offer ends I was hoping to get the 3 months for 99 cents offer, but apparently i used a ''discount offer of a free trial previou...
Regular
572 Views
1 replies
0 likes
PlanPremiumCountryItaly My Question or IssueHi, I've generated a coupon from a 18app bonus succesfully, but It's now refused by the online redeem page.Given the public nature of this site I can't send the confirmation mails I received,so I'm waiting ...
Plan Premium Country Italy My Question or Issue Hi, I've generated a coupon from a 18app bonus succesfully, but It's now refused by the online redeem page. Gi...
Spotify Star
1088 Views
1 replies
0 likes
Hi there!I'm having a problem with the premium account (3 months) 'cause I'd like to pay with 18app BONUS but this site can't convert my coupon, It says "Unfortunately, the 18app Code you entered has a lower value than the Spotify subscription reque...
Hi there! I'm having a problem with the premium account (3 months) 'cause I'd like to pay with 18app BONUS but this site <removed for security reasons> can't convert my coupon, It says "Unfort...
Spotify Star
1027 Views
1 replies
0 likes
PlanPremium FamilyCountry PhilippinesDevicePC, PhoneOperating SystemWindows 7, Android Phone My Question or Issue My debit card was just charged 3 times for my December subscription. First was on December 27, 2018 then December 28, 2018 and another j...
Plan Premium Family Country Philippines Device PC, Phone Operating System Windows 7, Android Phone My Question or Issue My debit card was just charged 3 times for my Dece...
Casual Listener
929 Views
2 replies
0 likes
This month I have been charged £9.99 instead of £4.99I know that £5 isn't a lot to some, but I don't understand why my plan was changed? I have been on the student plan for over a year now I think. I had to go to my settings and say that I am a stude...
This month I have been charged £9.99 instead of £4.99 I know that £5 isn't a lot to some, but I don't understand why my plan was changed? I have been on the student plan for over a year now I think....
Not applicable
1427 Views
1 replies
0 likes
PlanFree/PremiumCountryGermany My Question or IssueHey, I'm trying to get the 3-months-Spotify Premium Special offer for 99 cents but it doesn't let me pay since I've apparently already used a test version of Spotify Premium which isn't true. I've al...
Plan Free/Premium Country Germany My Question or Issue Hey, I'm trying to get the 3-months-Spotify Premium Special offer for 99 cents but it doesn't let me pay since I've apparen...
Regular
2299 Views
2 replies
0 likes
I am looking to cancel my family sharing account to go to a student account. if I do so will the other members on the account lose all their music ( their library, playlists etc) if i can and also would I lose all my songs also PlanPremiumCountry ire...
I am looking to cancel my family sharing account to go to a student account. if I do so will the other members on the account lose all their music ( their library, playlists etc) if i can and also wo...
Spotify Star
924 Views
1 replies
0 likes
Hi! I've recently tried to change my credit card info (and country as well) but it does not work. For some reason, my old card details are in the system, even though I entered the new card several times. This already lead Spotify to cancel my premium...
Hi! I've recently tried to change my credit card info (and country as well) but it does not work. For some reason, my old card details are in the system, even though I entered the new card several ti...
Community Legend
480 Views
1 replies
0 likes
Hi! trying to start up a student account because my subscription with fido/spotify ended and I've tried several times with several different cards and it keeps telling me that my card or provider seems to be having a "bad day" and to try again. I've ...
Hi! trying to start up a student account because my subscription with fido/spotify ended and I've tried several times with several different cards and it keeps telling me that my card or provider see...
Community Legend
323 Views
1 replies
0 likes
Can't access my account says payment needs to be updated phoned bank make sure payment did get paid Still no access? ???Can't tweet
Can't access my account says payment needs to be updated phoned bank make sure payment did get paid Still no access? ??? Can't tweet
Community Legend
400 Views
1 replies
0 likes
Hallo,Ik kan mijn betalingsgevens van mijn Mastercard niet wijzigen.Ik ga via mijn abonnement naar update gegevens. Ik vul al mijn gegevens in en klik dan op Betalingsgevens wijzigen, vervolgens krijg ik steeds de boodschap 'Oeps! Er is iets fout geg...
Hallo, Ik kan mijn betalingsgevens van mijn Mastercard niet wijzigen. Ik ga via mijn abonnement naar update gegevens. Ik vul al mijn gegevens in en klik dan op Betalingsgevens wijzigen, vervolgens ...
Community Legend
1291 Views
1 replies
0 likes
I paid on Dragonpay earlier but my premium hasnt started yet. I still cant choose the songs i want and play on repeat. The premium is not working but i already paid it by cash..heres the receipt of my payment
I paid on Dragonpay earlier but my premium hasnt started yet. I still cant choose the songs i want and play on repeat. The premium is not working but i already paid it by cash..heres the receipt of m...
Community Legend
637 Views
1 replies
0 likes
I cancelled my subscription that I got 3 months for free, but I still got charged the 9.99$. They charged me yet I had 3 months free, and with that charge I don't even have access to the premium account anymore..EVEN THOUGH I PAID.
I cancelled my subscription that I got 3 months for free, but I still got charged the 9.99$. They charged me yet I had 3 months free, and with that charge I don't even have access to the premium acco...
Community Legend
452 Views
1 replies
0 likes
I know there is a topic about this already but their answers didn't work for me. I have a new credit card but Spotify won't let me pay with it. I have tried everything: double and triple and quadruple checking the numbersusing incognito modechecking ...
I know there is a topic about this already but their answers didn't work for me. I have a new credit card but Spotify won't let me pay with it. I have tried everything: double and triple and quadr...
Community Legend
843 Views
1 replies
0 likes
