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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69876 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133988 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71771 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255042 Views
156 replies
13 likes
Hello...I just redeemed a spotify gift card for 30 dollars for Premium, but my account still says free. I have unistalled the mobile app and the app on Windows 10 and signed back in. Both devices are still showing the account as Free. Have followed t...
Hello...I just redeemed a spotify gift card for 30 dollars for Premium, but my account still says free. I have unistalled the mobile app and the app on Windows 10 and signed bac...
Spotify Legend
363 Views
2 replies
0 likes
Hello, I subscribed for one year subscription on 31/12/2017.Why the 20/12/2018 I went back to Spotify Free while there are still a few days before the end of the month. PlanFree/PremiumCountry FranceDeviceOperating SystemWindows 10 My Question or Iss...
Hello, I subscribed for one year subscription on 31/12/2017. Why the 20/12/2018 I went back to Spotify Free while there are still a few days before the end of the month. Plan Free...
Spotify Legend
524 Views
3 replies
0 likes
PlanPremiumCountry ColombiaDevice(iPhone 7s, Mac Book)Operating System(iOS 10) My Question or IssueMi tarjeta de crédito venció y no ha sido posible actualizarla. Procedí a cancelar la suscripción para realizar nuevamente la suscripción, según instru...
Plan Premium Country Colombia Device (iPhone 7s, Mac Book) Operating System (iOS 10) My Question or Issue Mi tarjeta de crédito venció y no ha sido posible actualizarla. Proced...
Spotify Legend
699 Views
3 replies
0 likes
Heb een cadeaubon gekocht maar code is beschadigd waardoor dat ik mijn bon niet kan verzilveren.
Heb een cadeaubon gekocht maar code is beschadigd waardoor dat ik mijn bon niet kan verzilveren.
Spotify Legend
7157 Views
1 replies
0 likes
PlanPremiumCountry Multiple My Question or Issue I want to subscribe for family plan. Problem is everything I have read says it's only for one address. I/my family live between multiple properties here in Australai and in Thailand. I can hear you all...
Plan Premium Country Multiple My Question or Issue I want to subscribe for family plan. Problem is everything I have read says it's only for one address. I/my ...
Spotify Star
321 Views
1 replies
0 likes
PlanFreeCountry USADevice iPhone 6sOperating SystemiOS 10 My Question or IssueI and trying to subscribe to the $0.99, 3 month trial but it says I have already used a similar offer. I have checked my receipts and it says I have no receipts. I also ha...
Plan Free Country USA Device iPhone 6s Operating System iOS 10 My Question or Issue I and trying to subscribe to the $0.99, 3 month trial but it says I have already used...
Spotify Star
422 Views
1 replies
1 likes
PlanPremium trialCountrylithuania DeviceOnePlus 6Operating SystemAndroid My Question or Issue tryed to get free premium again it said that i already had the free 3 months used and it still charged me 0.99 euro ...
Plan Premium trial Country lithuania Device OnePlus 6 Operating System Android My Question or Issue tryed to get free premium again it said that i already had t...
Roadie
331 Views
1 replies
0 likes
PlanFree/3 month trialCountryUSA My Question or Issue So I tried signing up for the 3 month trial, but it told me I had already used the trial. My major problem is that it still charged me for it! My account says "free." What do I do about that?
Plan Free/3 month trial Country USA My Question or Issue So I tried signing up for the 3 month trial, but it told me I had already used the trial. My major problem is that it still...
Roadie
309 Views
1 replies
0 likes
PlanPremiumCountry Canada (Alberta)Device(iPhone 6s)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have spotify premium and it was working perfectly and then all of a sudden it stopped working and says I dont have premi...
Plan Premium Country Canada (Alberta) Device (iPhone 6s) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have spotify premium and i...
Roadie
515 Views
1 replies
0 likes
PlanPremiumCountryMalaysia DeviceVivo V7Operating Android My Question or IssueMy Spotify premium isn't working
Plan Premium Country Malaysia Device Vivo V7 Operating Android My Question or Issue My Spotify premium isn't working
Roadie
625 Views
1 replies
0 likes
Plan Free/PremiumCountry Brasil Device(Sony Z5)Operating System(Android Oreo) My Question or IssueMeu plano mensal venceu, quero pagar novamente, mas por boleto bancário, a opção não está mais disponível?
Plan Free/Premium Country Brasil Device (Sony Z5) Operating System (Android Oreo) My Question or Issue Meu plano mensal venceu, quero pagar novamente, mas por boleto ban...
Spotify Star
543 Views
1 replies
0 likes
PlanFree/PremiumCountry BrazilDeviceMotorola OneOperating SystemAndroid One Pie My Question or Issue I'm trying to pay a premium subscription with a debit card, but when i click finish it says "please insert a valid credit card number". How do i fix ...
Plan Free/Premium Country Brazil Device Motorola One Operating System Android One Pie My Question or Issue I'm trying to pay a premium subscription with a debit card, bu...
Spotify Star
407 Views
3 replies
0 likes
I verified my student card which is valid until July 2020, but Spotify started to charge me regular price since September.
I verified my student card which is valid until July 2020, but Spotify started to charge me regular price since September.
Spotify Star
236 Views
1 replies
0 likes
Last year I was able to pay for a full year of Spotify Premium. I haven't received any notification that this type of plan will be offered again this year and I can't find anything online or in the community. Does anyone know if this will be offered ...
Last year I was able to pay for a full year of Spotify Premium. I haven't received any notification that this type of plan will be offered again this year and I can't find anything onli...
Spotify Star
521 Views
1 replies
0 likes
Hello! I am trying to purchase the 3 month subscription for .99c, however the site continues to deny my payment. I was originally using an American Express gift card (not yet used, however it is activated) and tried multiple times. I then switched to...
Hello! I am trying to purchase the 3 month subscription for .99c, however the site continues to deny my payment. I was originally using an American Express gift card (not yet used...
Casual Listener
376 Views
2 replies
0 likes
PlanPremium for StudentsCountryUSA My Question or IssueI have already been in contact with hulu and they cannot unlink my wrong hulu account from my spotify. I accidentally linked the wrong one and just need the new one to be linked to it. I also tri...
Plan Premium for Students Country USA My Question or Issue I have already been in contact with hulu and they cannot unlink my wrong hulu account from my spotify. I accidentally linked the ...
Casual Listener
705 Views
2 replies
0 likes
I accidentally linked the wrong Hulu account to my Spotify plus Hulu subscription. I need to unlink it. I contacted Hulu and they said they cannot do it because I bought it through Spotify and they have no control. I also tried the suggestion in your...
I accidentally linked the wrong Hulu account to my Spotify plus Hulu subscription. I need to unlink it. I contacted Hulu and they said they cannot do it because I bought it through Spotify and they h...
Casual Listener
1848 Views
2 replies
0 likes
I gave a gift card for another user, but he did not receive it.what can I do?I have the email with the paymen
I gave a gift card for another user, but he did not receive it. what can I do? I have the email with the paymen
Spotify Star
292 Views
1 replies
0 likes
I bought an e-card for my sister and the e-mail should come today. But I have not received any e-mail except the e-mail with proof of purchase. There was a code there, but I do not know if this is the code for the e-card. Even the proof of purchase d...
I bought an e-card for my sister and the e-mail should come today. But I have not received any e-mail except the e-mail with proof of purchase. There was a code there, but I do not know if this is th...
Casual Listener
665 Views
6 replies
1 likes
pricingPlanFree/PremiumCountry Switzerland DeviceiPhone 8Operating SystemiOS 10 My Question or Issuehi,the price of 12.95 per month in Switzerland is indecent. This is more than Netflix who produces movies and series. What do you guys produce ? I hop...
pricing Plan Free/Premium Country Switzerland Device iPhone 8 Operating System iOS 10 My Question or Issue hi, the price of 12.95 per month in Switzerland is indecent. ...
Spotify Star
2385 Views
1 replies
1 likes
