Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanPremiumCountry NorwayDeviceDesktop / webplayerOperating SystemWin10 My Question or IssueI'm paying for a service that's supposedly ad-free. Today I got a 30 second non-skipable commercial when trying to play the following playlist: https://open.s...
Casual Listener
Plan Premium Country Norway Device Desktop / webplayer Operating System Win10 My Question or Issue I'm paying for a service that's supposedly ad-free. Today I got a 30 second n...
Guido
Spotify Legend
788 Views
4 replies
0 likes
PlanFree/PremiumCountry UK My Question or Issue I wish to cancel my "Premium" subscription but when I go into my account, it says I'm on "Free" and to subscribe to "Premium"...I'm being charged £9.99 a month, which can be verified by my credit card c...
Casual Listener
Plan Free/Premium Country UK My Question or Issue I wish to cancel my "Premium" subscription but when I go into my account, it says I'm on "Free" and to subscribe to "Premium"...I'm...
Guido
Spotify Legend
435 Views
3 replies
0 likes
PlanPremium (through Vodafone)Country UKDeviceSamsung Galaxy S9 plusOperating SystemAndroid My Question or IssueHi,I have a premium sub through my Vodafone account but have noticed that I have been charged £9.99 every month by spotify since activatin...
Regular
Plan Premium (through Vodafone) Country UK Device Samsung Galaxy S9 plus Operating System Android My Question or Issue Hi, I have a premium sub through my Vodafone account but...
Guido
Spotify Legend
1587 Views
9 replies
0 likes
My Question or Issue I now have a different visa card. How do i update my payment method?
Newbie
My Question or Issue I now have a different visa card. How do i update my payment method?
Guido
Spotify Legend
386 Views
3 replies
0 likes
PlanPremiumCountry ItalyDevice,honor 9Operating SystemAndroid My Question or Issue I forgot to update my payment details with the new credit card. Now my account has changed automatically in free account and I cannot add or modify payment options bec...
Newbie
Plan Premium Country Italy Device, honor 9 Operating System Android My Question or Issue I forgot to update my payment details with the new credit card. Now my account ha...
OneByBoo
Roadie
248 Views
1 replies
0 likes
I was charged on my credit card but didn’t received a receipt and my status hasn’t changed from free. i already tried to log out and log in
Newbie
I was charged on my credit card but didn’t received a receipt and my status hasn’t changed from free. i already tried to log out and log in
Guido
Spotify Legend
375 Views
3 replies
0 likes
I've always had Spotify premium and used to be able to listen to undownloaded songs and radio stations. But for a while now I haven't been able to listen to anything unless iveI downloaded it and it sucks because I love using the radio when I'm out a...
Newbie
I've always had Spotify premium and used to be able to listen to undownloaded songs and radio stations. But for a while now I haven't been able to listen to anything unless iveI downloaded it and it ...
Billy-J
Spotify Star
280 Views
1 replies
0 likes
So when I click the "Upgrade" button in the spotify app I get sent to my browser and I see "19.99 AED/month free trial for 3 months" and I think (Oh that's really cool)I then later try to convert the €9,99 to AEDand it says 41 AED not 19.99, so wth i...
Newbie
So when I click the "Upgrade" button in the spotify app I get sent to my browser and I see "19.99 AED/month free trial for 3 months" and I think (Oh that's really cool) I then later try to convert t...
Billy-J
Spotify Star
247 Views
1 replies
0 likes
Hi, i subscriped premium for my account, paid via paypal and my account is still spotify free.The FAQ hints didn't help - hope you can.
Visitor
Hi, i subscriped premium for my account, paid via paypal and my account is still spotify free. The FAQ hints didn't help - hope you can.
Billy-J
Spotify Star
192 Views
1 replies
0 likes
PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 10 My Question or Issue I reside in Netherlands, but I don't speak Dutch. I want to see the podcasts that are in languages that I understand, and instead I'm getting podcasts in Dutch. I think this...
Newbie
Plan Premium Country Device iPhone 8 Operating System iOS 10 My Question or Issue I reside in Netherlands, but I don't speak Dutch. I want to see the podcasts that are i...
Maxim
Spotify Star
306 Views
1 replies
0 likes
My Question or IssueI cancelled my subscription for spotify, it says on my account that its free, so i cant listen my playlists or smth, but spotify still charged me £9,99. What do i do? How can i get refund?
Newbie
My Question or Issue I cancelled my subscription for spotify, it says on my account that its free, so i cant listen my playlists or smth, but spotify still charged me £9,99. What do ...
OneByBoo
Roadie
339 Views
1 replies
1 likes
PlanFamilyCountry U.S. My Question or Issue Whenever I try to accept my free google home mini at the google store, it says the discount code has automatically been applied, but when i get to checkout, it still tries to charge me. When I contacted goo...
Visitor
Plan Family Country U.S. My Question or Issue Whenever I try to accept my free google home mini at the google store, it says the discount code has automatically been applied,...
mms83-us
Casual Listener
2068 Views
12 replies
1 likes
PlanFreeCountry Brasil My Question or Issue Não consigo proceder para efetuar pagamento para pegar conta premium. Tentei de diversas formas. Inclusive por boleto eu não consigo.
Casual Listener
Plan Free Country Brasil My Question or Issue Não consigo proceder para efetuar pagamento para pegar conta premium. Tentei de diversas formas. Inclusive por boleto eu...
Bittencourt
Spotify Star
529 Views
5 replies
0 likes
I have a premium account but on my phone Spotify continues te ask to upgrade to premium and I can't just premium features on it. So last week I used the upgrade function on my phone, and I hoped it would sync with my excisting premium account but it ...
Newbie
I have a premium account but on my phone Spotify continues te ask to upgrade to premium and I can't just premium features on it. So last week I used the upgrade function on my phone, and I ...
Daisy
Spotify Legend
282 Views
1 replies
0 likes
help.PlanFree/PremiumCountry MalaysiaDevice(iPhone 6, ipad 10.5 2017)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Newbie
help. Plan Free/Premium Country Malaysia Device (iPhone 6, ipad 10.5 2017) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Jemi
Spotify Legend
2203 Views
1 replies
0 likes
Hola, Buenas noches. Esta semana tuve un problema con el plan familiar. Lo contrate el 30 de octubre de 2018 y apenas 18 días después me pide el pago de nuevo. En la sección de recibos en la cuenta, no me aparece ese último pago pero en el historial ...
Newbie
Hola, Buenas noches. Esta semana tuve un problema con el plan familiar. Lo contrate el 30 de octubre de 2018 y apenas 18 días después me pide el pago de nuevo. En la sección de r...
Jemi
Spotify Legend
490 Views
1 replies
0 likes
Porque estan ofreciendo cuentas a 3 neses por 0.99 y a mi me hab cobrado 3 meses a 18.90 PORQUE QUE INJUSTO!!!!!
Newbie
Porque estan ofreciendo cuentas a 3 neses por 0.99 y a mi me hab cobrado 3 meses a 18.90 PORQUE QUE INJUSTO!!!!!
Jemi
Spotify Legend
707 Views
1 replies
0 likes
PlanFree/Premium [family plan on the main account, which I can't access anymore]Country USDeviceLaptop/smartphoneOperating Systemwindows/android My Question or Issue I did have a spotify account. However, I logged in using FB login today to upgrade t...
Visitor
Plan Free/Premium [family plan on the main account, which I can't access anymore] Country US Device Laptop/smartphone Operating System windows/android My Question or Issue &nbs...
Jemi
Spotify Legend
774 Views
1 replies
0 likes
PlanPremium Student/FamilyCountry Us My Question or Issue I am trying to switch my account from Family to Student. I have been verified for a Student account, however everytime I go to sign up for it, it will take me to the page that says "You're Ver...
Newbie
Plan Premium Student/Family Country Us My Question or Issue I am trying to switch my account from Family to Student. I have been verified for a Student account, however every...
Jemi
Spotify Legend
5755 Views
1 replies
0 likes
I have a subscription to Spotify Student Premium with Hulu and Showtime. I would like to cancel my subscription to Hulu and Showtime, as I am now getting billed for them. How do I cancel my subscription to Hulu and Showtime?
Newbie
I have a subscription to Spotify Student Premium with Hulu and Showtime. I would like to cancel my subscription to Hulu and Showtime, as I am now getting billed for them. How do I cancel my subscript...
Jemi
Spotify Legend
1178 Views
1 replies
0 likes