Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 184489 Views
- 116 replies
- 12 likes
- 184489 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20969 Views
- 28 replies
- 4 likes
- 20969 Views
- 28 replies
- 4 likes
email accounts
I have a ps4 with one of my yahoo email accounts attached to the console and the spotify app is linked with that email also. I use a tablet for music and I have a different yahoo email account for spotify. I could not use the email account I used on ...
- I have a ps4 with one of my yahoo email accounts attached to the console and the spotify app is linked with that email also. I use a tablet for music and I have a different yahoo email account for sp...
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- Spotify Star
- 677 Views
- 1 replies
- 1 likes
- 677 Views
- 1 replies
- 1 likes
Free Speaker
PlanPremiumCountry USADeviceSamsung Galaxy 9Operating System My Question or Issue I upgraded to the family premium, and it was supposed to come with a free wireless speaker. I never got an email, or a prompt to order it.
- PlanPremium Country USA Device Samsung Galaxy 9 Operating System My Question or Issue I upgraded to the family premium, and it was supposed to come with a f...
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- Spotify Star
- 2832 Views
- 1 replies
- 1 likes
- 2832 Views
- 1 replies
- 1 likes
no premium on new cellphone
Free/PremiumCountrynetherlands Devicesamsung Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello! im starting to become desperate because I cant get into my premium account anymore on my new cellphone. I already tried al...
- Free/Premium Country netherlands Device samsung Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello! im start...
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- Spotify Star
- 155 Views
- 1 replies
- 1 likes
- 155 Views
- 1 replies
- 1 likes
Superuser Contribution mi cuenta premium aparece como free
Desde que cambie de movil mi cuenta premium cambio a free pero se me sigue hacendo el cobro cada mes.
- Desde que cambie de movil mi cuenta premium cambio a free pero se me sigue hacendo el cobro cada mes.
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- Spotify Legend
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Forgot on which account i have premium
PlanFree/PremiumCountry NorwayDeviceHuawei Mate 20 ProOperating SystemAndroid My Question or IssueHi. i am so lost in how many accounts i have. i have connected an account into my credit card and i dont remember on which account it is connected to. h...
- Plan Free/Premium Country Norway Device Huawei Mate 20 Pro Operating System Android My Question or Issue Hi. i am so lost in how many accounts i have. i have conn...
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- Spotify Star
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Subscription Price Change
PlanPremium With HuluCountry USADeviceGalaxy S8+Operating SystemAndroid 8 or 9.0 My Question or Issue So, I subscribed to the Hulu/Spotify premium membership a month ago, with the pretense that I would only be charged $0.99 for the first 3 months. I ...
- Plan Premium With Hulu Country USA Device Galaxy S8+ Operating System Android 8 or 9.0 My Question or Issue So, I subscribed to the Hulu/Spotify premium membership a mont...
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- Spotify Star
- 953 Views
- 3 replies
- 0 likes
- 953 Views
- 3 replies
- 0 likes
Superuser Contribution Como solucionar problema de pago de Spotify
Realice el pago y se me cobro los 49 de la suscripcion premium de universitario pero no me da opciones de nada
- Realice el pago y se me cobro los 49 de la suscripcion premium de universitario pero no me da opciones de nada
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- Spotify Legend
- 239 Views
- 1 replies
- 0 likes
- 239 Views
- 1 replies
- 0 likes
Superuser Contribution PREMIUM WONT WORK
Hi. I'm having a problem here with my account. I already paid at SM counter but my account says its still free. Hoping for a helpful answer. Andddd those thread of troubleshooting wont work :((
- Hi. I'm having a problem here with my account. I already paid at SM counter but my account says its still free. Hoping for a helpful answer. Andddd those thread of troubleshooting wont work :((
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- Spotify Legend
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Superuser Contribution cobrando premium, sendo free...
Criei uma conta, fiz login e selecionei a opcao premio por tres meses por R$ 1.99. Ja aparece no extrato do meu cartao mas na conta do spotify continua como servico free.Nao sei o que fazer. Me ajudem.
- Criei uma conta, fiz login e selecionei a opcao premio por tres meses por R$ 1.99. Ja aparece no extrato do meu cartao mas na conta do spotify continua como servico free. Nao sei o que fazer. Me aju...
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- Spotify Legend
- 246 Views
- 1 replies
- 0 likes
- 246 Views
- 1 replies
- 0 likes
Superuser Contribution conta premium nao liberada
Fiz a troca de celular do android para o iphone e minha conta premium nao esta sendo reconhecida, tenho o email de confirmacao de pagamento no meu email do cartao.
- Fiz a troca de celular do android para o iphone e minha conta premium nao esta sendo reconhecida, tenho o email de confirmacao de pagamento no meu email do cartao.
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- Spotify Legend
- 338 Views
- 1 replies
- 0 likes
- 338 Views
- 1 replies
- 0 likes
Superuser Contribution No fue posible sumarte a este plan familiar
PlanPremiumCountryMexico Device Samsung S7Operating SystemAndroid My Question or Issue Se realizó un cambio de celular en un miembro del plan familiar y ya no quiso activar la cuenta. Lo eliminé del plan y le volví a enviar la invitación y al intenta...
- Plan Premium Country Mexico Device Samsung S7 Operating System Android My Question or Issue Se realizó un cambio de celular en un miembro del plan familiar y ya no quiso a...
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- Spotify Legend
- 489 Views
- 3 replies
- 0 likes
- 489 Views
- 3 replies
- 0 likes
I think I'm being charged twice.
Ok so, my mother is telling me she's being charged twice a month for spotify and she's saying there is no one else in the family that's using spotify apart from me. Don't know if this is the case but if it is then there's something wrong :). Could so...
- Ok so, my mother is telling me she's being charged twice a month for spotify and she's saying there is no one else in the family that's using spotify apart from me. Don't know if this is the case but...
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- Spotify Star
- 267 Views
- 1 replies
- 0 likes
- 267 Views
- 1 replies
- 0 likes
Gift Card Doesn't Work
Hello, I bought a spotify gift card 1 month ago , and it's gonna end 1 week later , I recently bought a giftcard (1 month) and I redeemed it on the spotify website, but the new giftcard doesn't work and I throw it already , It will be good if you can...
- Hello, I bought a spotify gift card 1 month ago , and it's gonna end 1 week later , I recently bought a giftcard (1 month) and I redeemed it on the spotify website, but the new giftcar...
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- Spotify Star
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
Solved!! Help Getting Student Prices
Today I was attempting to sign up to get the student discount on my spotify acount that I pay the standard rate for monthly. I have 2 accounts, one that is my actual and one that was made many years ago using a more current email, but that account is...
- Today I was attempting to sign up to get the student discount on my spotify acount that I pay the standard rate for monthly. I have 2 accounts, one that is my actual and one that was ...
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- Spotify Star
- 330 Views
- 1 replies
- 0 likes
- 330 Views
- 1 replies
- 0 likes
Offline music lost if cancelling Premium?
I am cancelling my Premium subscription in order to join a Family Plan. Will my downloaded music be lost or will it be there when I join a Family Plan? There will be a gap between when I am cancelling my Premium subscription and when I am joining the...
- I am cancelling my Premium subscription in order to join a Family Plan. Will my downloaded music be lost or will it be there when I join a Family Plan? There will be a gap between when I am c...
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- Spotify Star
- 283 Views
- 1 replies
- 0 likes
- 283 Views
- 1 replies
- 0 likes
Solved!! Paying by Paypal does not work
It is a kind of user-unfriendly business, this Spotify. Not only am I not able to pay by Paypal (for Premium) since the payment gets in a loop and never finishes, it also took me over 20 minutes to register and find my way to this community. Then pos...
- It is a kind of user-unfriendly business, this Spotify. Not only am I not able to pay by Paypal (for Premium) since the payment gets in a loop and never finishes, it also took me over 20 minutes to r...
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- Spotify Star
- 973 Views
- 3 replies
- 0 likes
- 973 Views
- 3 replies
- 0 likes
Where did my premium go?
PlanPremiumCountry CanadaDeviceNAOperating SystemNA My Question or IssueI'm no longer premium and I have no clue why. What happened? I've logged in and out multiple times. I know I'm in the correct account because I can see previous receipts.
- Plan Premium Country Canada Device NA Operating System NA My Question or Issue I'm no longer premium and I have no clue why. What happened? I've logged in and out m...
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- Composer
- 294 Views
- 1 replies
- 0 likes
- 294 Views
- 1 replies
- 0 likes
Spotify says that I don´t have Premium
PlanPremiumCountry GermanyDeviceSamsung Galaxy A3Operating SystemWindows 10 My Question or IssueI have bought Premium about 3 months ago and now I don´t need it anymore.It is no problem for me to find the side where I can cancel my premium but every ...
- Plan Premium Country Germany Device Samsung Galaxy A3 Operating System Windows 10 My Question or Issue I have bought Premium about 3 months ago and now I don´t need it anymor...
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- Spotify Star
- 375 Views
- 3 replies
- 0 likes
- 375 Views
- 3 replies
- 0 likes
Solved!! Payment failed.
Planfamily subscribshonCountry BulgariaDeviceIPhone XOperating SystemWindows 10 My Question or Issue Hi, I have an issue regarding the payment method for the family subscribshon. I have been using the family sub. for a few months, up until last month...
- Plan family subscribshon Country Bulgaria Device IPhone X Operating System Windows 10 My Question or Issue Hi, I have an issue regarding the payment method f...
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- Spotify Star
- 726 Views
- 6 replies
- 0 likes
- 726 Views
- 6 replies
- 0 likes
Superuser Contribution Premium
My Question or Issue Hi, I pay monthly for Premium however I only get no adverts on my mobile device. When playing Spotify through my laptop or Sky Q (tv) I have adverts. How can this be rectified?
- My Question or Issue Hi, I pay monthly for Premium however I only get no adverts on my mobile device. When playing Spotify through my laptop or Sky Q (tv) I have adverts. How ...
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- Spotify Legend
- 361 Views
- 2 replies
- 0 likes
- 361 Views
- 2 replies
- 0 likes