Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanPremiumCountry Greece My Question or Issue Hello, so I confirmed that I'm a student in Greece so that I can have the discount on Premium but the thing is that I'm from Cyprus studying here in Greece and my VISA card is from a Cypriot Bank! I can'...
Newbie
Plan Premium Country Greece My Question or Issue Hello, so I confirmed that I'm a student in Greece so that I can have the discount on Premium but the thing is that I'm from Cy...
Maxim
Spotify Star
585 Views
1 replies
0 likes
Hello, I've bought Premium for spotify, in my laptop website it shows me that the plan is Premium but in my phone it tells me that its FREE.I use iPhone 8 with the latest update of Spotify app. What could be the problem ?? Thanks in Advance.
Newbie
Hello, I've bought Premium for spotify, in my laptop website it shows me that the plan is Premium but in my phone it tells me that its FREE. I use iPhone 8 with the latest update of Spotify ...
Billy-J
Spotify Star
407 Views
1 replies
1 likes
Hi20 days ago I bought Spotify premium from my phone's service provider, the problem is the credit have been deducted from my account, but I haven't got the subscription yet. I have tried deleting the app and installing it again and loging out of the...
Newbie
Hi 20 days ago I bought Spotify premium from my phone's service provider, the problem is the credit have been deducted from my account, but I haven't got the subscription yet. I have tried deleting ...
Billy-J
Spotify Star
443 Views
1 replies
0 likes
Good Afternoon, I’ve had the same premium Spotify account for almost 3 years and it all of a sudden switched to the free plan. My subscription is still active according to my iTunes account as well as my bank statements. I’ve tried logging out/in, re...
Newbie
Good Afternoon, I’ve had the same premium Spotify account for almost 3 years and it all of a sudden switched to the free plan. My subscription is still active according to my iTunes account as...
Billy-J
Spotify Star
443 Views
1 replies
0 likes
My Question or IssueVersion HiI bought a 12 months of spotify premium account by mistake I wanted to Purchase a family subscription . when I click into subscrptions to cancel there is no way to cancel my account so I can change it to a family account...
Casual Listener
My Question or IssueVersion Hi I bought a 12 months of spotify premium account by mistake I wanted to Purchase a family subscription . when I click into subscrptions to cancel there i...
Billy-J
Spotify Star
1047 Views
3 replies
0 likes
RIght now I have a free trial spotify premium account. If I upgrade to a family account will it charge me immediately or after the free trial is up.
Casual Listener
RIght now I have a free trial spotify premium account. If I upgrade to a family account will it charge me immediately or after the free trial is up.
cgreen92
Casual Listener
1303 Views
2 replies
0 likes
I was automatically logged out of my premium account and now my email is invalid. This is the second time this happened to me what should I do?
Newbie
I was automatically logged out of my premium account and now my email is invalid. This is the second time this happened to me what should I do?
Luke
Spotify Star
693 Views
1 replies
0 likes
Today when it asked me to login through my Facebook it somehow created a new account. All I have from my old account now is the username it wont let me login because it says it is an inactive account. But I had all my songs and paid for premium on th...
Newbie
Today when it asked me to login through my Facebook it somehow created a new account. All I have from my old account now is the username it wont let me login because it says it is an inactive account...
Luke
Spotify Star
690 Views
1 replies
0 likes
So this happens out of nowhere, around christmas time I opened my spotify app to listen for some christmas songs and realized that I've been logged out. I then tried to log back in but spotify treats me as if I created a new account. now my premium a...
Newbie
So this happens out of nowhere, around christmas time I opened my spotify app to listen for some christmas songs and realized that I've been logged out. I then tried to log back in but spotify t...
Luke
Spotify Star
720 Views
1 replies
0 likes
I have a ps4 with one of my yahoo email accounts attached to the console and the spotify app is linked with that email also. I use a tablet for music and I have a different yahoo email account for spotify. I could not use the email account I used on ...
Newbie
I have a ps4 with one of my yahoo email accounts attached to the console and the spotify app is linked with that email also. I use a tablet for music and I have a different yahoo email account for sp...
Jose_M
Spotify Star
686 Views
1 replies
1 likes
PlanPremiumCountry USADeviceSamsung Galaxy 9Operating System My Question or Issue I upgraded to the family premium, and it was supposed to come with a free wireless speaker. I never got an email, or a prompt to order it.
Casual Listener
PlanPremium Country USA Device Samsung Galaxy 9 Operating System My Question or Issue I upgraded to the family premium, and it was supposed to come with a f...
Jose_M
Spotify Star
2836 Views
1 replies
1 likes
Free/PremiumCountrynetherlands Devicesamsung Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello! im starting to become desperate because I cant get into my premium account anymore on my new cellphone. I already tried al...
Visitor
Free/Premium Country netherlands Device samsung Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello! im start...
Jose_M
Spotify Star
156 Views
1 replies
1 likes
Desde que cambie de movil mi cuenta premium cambio a free pero se me sigue hacendo el cobro cada mes.
Newbie
Desde que cambie de movil mi cuenta premium cambio a free pero se me sigue hacendo el cobro cada mes.
Daisy
Spotify Legend
209 Views
1 replies
0 likes
PlanFree/PremiumCountry NorwayDeviceHuawei Mate 20 ProOperating SystemAndroid My Question or IssueHi. i am so lost in how many accounts i have. i have connected an account into my credit card and i dont remember on which account it is connected to. h...
Newbie
Plan Free/Premium Country Norway Device Huawei Mate 20 Pro Operating System Android My Question or Issue Hi. i am so lost in how many accounts i have. i have conn...
Billy-J
Spotify Star
185 Views
1 replies
0 likes
PlanPremium With HuluCountry USADeviceGalaxy S8+Operating SystemAndroid 8 or 9.0 My Question or Issue So, I subscribed to the Hulu/Spotify premium membership a month ago, with the pretense that I would only be charged $0.99 for the first 3 months. I ...
Casual Listener
Plan Premium With Hulu Country USA Device Galaxy S8+ Operating System Android 8 or 9.0 My Question or Issue So, I subscribed to the Hulu/Spotify premium membership a mont...
Billy-J
Spotify Star
963 Views
3 replies
0 likes
Realice el pago y se me cobro los 49 de la suscripcion premium de universitario pero no me da opciones de nada
Newbie
Realice el pago y se me cobro los 49 de la suscripcion premium de universitario pero no me da opciones de nada
Daisy
Spotify Legend
240 Views
1 replies
0 likes
Hi. I'm having a problem here with my account. I already paid at SM counter but my account says its still free. Hoping for a helpful answer. Andddd those thread of troubleshooting wont work :((
Newbie
Hi. I'm having a problem here with my account. I already paid at SM counter but my account says its still free. Hoping for a helpful answer. Andddd those thread of troubleshooting wont work :((
Daisy
Spotify Legend
180 Views
1 replies
0 likes
Criei uma conta, fiz login e selecionei a opcao premio por tres meses por R$ 1.99. Ja aparece no extrato do meu cartao mas na conta do spotify continua como servico free.Nao sei o que fazer. Me ajudem.
Newbie
Criei uma conta, fiz login e selecionei a opcao premio por tres meses por R$ 1.99. Ja aparece no extrato do meu cartao mas na conta do spotify continua como servico free. Nao sei o que fazer. Me aju...
Daisy
Spotify Legend
250 Views
1 replies
0 likes
Fiz a troca de celular do android para o iphone e minha conta premium nao esta sendo reconhecida, tenho o email de confirmacao de pagamento no meu email do cartao.
Newbie
Fiz a troca de celular do android para o iphone e minha conta premium nao esta sendo reconhecida, tenho o email de confirmacao de pagamento no meu email do cartao.
Daisy
Spotify Legend
346 Views
1 replies
0 likes
PlanPremiumCountryMexico Device Samsung S7Operating SystemAndroid My Question or Issue Se realizó un cambio de celular en un miembro del plan familiar y ya no quiso activar la cuenta. Lo eliminé del plan y le volví a enviar la invitación y al intenta...
Newbie
Plan Premium Country Mexico Device Samsung S7 Operating System Android My Question or Issue Se realizó un cambio de celular en un miembro del plan familiar y ya no quiso a...
Guido
Spotify Legend
505 Views
3 replies
0 likes