Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 162776 Views
- 108 replies
- 12 likes
- 162776 Views
- 108 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18318 Views
- 27 replies
- 4 likes
- 18318 Views
- 27 replies
- 4 likes
Superuser Contribution Charged for premium even though i renewed student discount last month
PlanPremium for StudentsCountry CanadaDeviceSamsung Galaxy S4Operating SystemWindows 10 My Question or Issue I extended my student discount and got a confirmation page in mid September however, I was charged the regular premium price and had to recon...
- Plan Premium for Students Country Canada Device Samsung Galaxy S4 Operating System Windows 10 My Question or Issue I extended my student discount and got a confirmation pag...
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- Spotify
- 802 Views
- 2 replies
- 0 likes
- 802 Views
- 2 replies
- 0 likes
Premium
Plan Premium(Student)Country Canada DeviceHuawei P20Operating SystemAndroid My Question or Issue I paid for the student premium discount yesterday , the 0.99$ for 3 months and I am not getting full benefits as it was listed when i bought the premiun ...
- Plan Premium(Student) Country Canada Device Huawei P20 Operating System Android My Question or Issue I paid for the student premium discount yesterday , t...
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- Spotify Star
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
Have Spotify Unlimited, need to update payment info
PlanUnlimitedCountry NorwayDevicePCOperating SystemLinux My Question or Issue Greetings. Due to some reason (card expired?) my account stopped working. So me click Subscription in my profile, then Update payment. Spotify then says: Your plan: Premium...
- Plan Unlimited Country Norway Device PC Operating System Linux My Question or Issue Greetings. Due to some reason (card expired?) my account stopped working. So m...
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- Spotify Star
- 278 Views
- 3 replies
- 0 likes
- 278 Views
- 3 replies
- 0 likes
Cancel my free premium trial
HiI would like to change my free premium trial to be able to change my country and join my familly premium account.Could you please help me?BestVictoria
- Hi I would like to change my free premium trial to be able to change my country and join my familly premium account. Could you please help me? Best Victoria
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- Spotify Star
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes
Being charged after ive cancelled
Hi there. A few months back i noticed I was being charged for premium as well as my family account. I have since cancelled because of this and I am now still being charged £9.99. My account said I have know active subscription. So can someone please ...
- Hi there. A few months back i noticed I was being charged for premium as well as my family account. I have since cancelled because of this and I am now still being charged £9.99. My account said I ha...
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- Spotify Star
- 337 Views
- 3 replies
- 1 likes
- 337 Views
- 3 replies
- 1 likes
Spotify charged me 6x my premium monthly pass!!!!!!
Hi - You charged me 6x the monthly fee!!! Please refund me asap!Plan: PremiumCountry: PortugalDevice: iPhone 7plus and 5SOperating System: iOS 10My Question or Issue: Hi - You charged me 6x the monthly fee!!! Please refund me asap!
- Hi - You charged me 6x the monthly fee!!! Please refund me asap! Plan: Premium Country: Portugal Device: iPhone 7plus and 5S Operating System: iOS 10 My Question or Issue: Hi...
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- Spotify Star
- 306 Views
- 3 replies
- 1 likes
- 306 Views
- 3 replies
- 1 likes
Subscription With friends
My Question or IssueHi,I currently am not eligible for the student subscription and my parents will not allow me to pay $15/m. My freind came up with an idea at school that we think could work but im not sure if it would be allowed. Could we both som...
- My Question or Issue Hi, I currently am not eligible for the student subscription and my parents will not allow me to pay $15/m. My freind came up with an idea at school that we think could work bu...
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- Spotify Star
- 347 Views
- 1 replies
- 0 likes
- 347 Views
- 1 replies
- 0 likes
Updating card information without upgrading subscription to Premium
PlanUnlimitedCountry NorwayDevicePCOperating SystemWindows 10 My Question or IssueHow to I update my card info without changing my plan? Yeah, I know Unlimited is not available any more. For NEW users that is. I'm still on Unlimited, and always was, ...
- Plan Unlimited Country Norway Device PC Operating System Windows 10 My Question or Issue How to I update my card info without changing my plan? Yeah, I know Unlimited is not av...
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- Spotify Star
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
Payment problem
I paid my spotify premium but I can't acess, and I've checked on my credit card, there's nothing wrong
- I paid my spotify premium but I can't acess, and I've checked on my credit card, there's nothing wrong
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- Spotify Star
- 284 Views
- 1 replies
- 0 likes
- 284 Views
- 1 replies
- 0 likes
Hulu Activation
WHEN I TRY TO ACTIVATE MY HULU IT JUST SAYS THIS
- WHEN I TRY TO ACTIVATE MY HULU IT JUST SAYS THIS
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- Spotify Star
- 432 Views
- 1 replies
- 0 likes
- 432 Views
- 1 replies
- 0 likes
REDACTED - Help topic
PlanFree/PremiumCountry DeviceSamsungOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSearched the web for Spotify subscription on my mobile device (google) and top add was "redacted". Further this looked like a good deal a...
- Plan Free/Premium Country Device Samsung Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Searched the web for Spotify subscription on my mob...
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- Spotify Star
- 384 Views
- 3 replies
- 0 likes
- 384 Views
- 3 replies
- 0 likes
I was charged for my free account....how do i get a refund???
PlanFree/Premium My Question or Issue I was charged for my free account. How do I get a refund? And why is there no telephone number to call?
- Plan Free/Premium My Question or Issue I was charged for my free account. How do I get a refund? And why is there no telephone number to call?
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- Spotify Star
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Cancel
How do I cancel my subscription from the app on an Android phone I can't seem to figure this out
- How do I cancel my subscription from the app on an Android phone I can't seem to figure this out
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- Spotify Star
- 346 Views
- 1 replies
- 1 likes
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Subscription
- 346 Views
- 1 replies
- 1 likes
Payment
Hello, I am a student with student premium. However, I noticed I had to re-confirm my student membership which I did last night. Yet, I noticed a $9.99 pending charge for my account... I don’t want to be charged extra or charged more tthan what I’ve ...
- Hello, I am a student with student premium. However, I noticed I had to re-confirm my student membership which I did last night. Yet, I noticed a $9.99 pending charge for my account... I don’t want t...
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- Spotify Star
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Necesito ayuda!!!
Spotify me cobro este mes 80 pesos y ahora me quitó el premium, que hago?!?!
- Spotify me cobro este mes 80 pesos y ahora me quitó el premium, que hago?!?!
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- Spotify Star
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Superuser Contribution Trying to connect Premium for Family and Hulu
I have Spotify Premium for Family, but when I go to my account page, I don't see any way to activate Hulu. Alternately, does anyone know how to get into direct contact with Spotify support? Because I can’t find anything.
- I have Spotify Premium for Family, but when I go to my account page, I don't see any way to activate Hulu. Alternately, does anyone know how to get into direc...
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- Spotify Legend
- 330 Views
- 1 replies
- 0 likes
- 330 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Account auto changed to family
Hello spotify my account was automatically changed from premium to family without my knowledge or consent. I have not shared my information with anyone. I only find out after I have to update my payment. can you please explain the reason for this?Pla...
- Hello spotify my account was automatically changed from premium to family without my knowledge or consent. I have not shared my information with anyone. I only find out after I have...
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- Spotify Legend
- 558 Views
- 2 replies
- 0 likes
- 558 Views
- 2 replies
- 0 likes
Superuser Contribution Have Premium Versdon on Mac only get Free Version on Iphone App. Help
Have Premium Version on Mac. Only get Free Version access on Iphone App. Help! What do I have to do to see my premium trial membership on Iphone?
- Have Premium Version on Mac. Only get Free Version access on Iphone App. Help! What do I have to do to see my premium trial membership on Iphone?
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- Spotify Legend
- 330 Views
- 3 replies
- 0 likes
- 330 Views
- 3 replies
- 0 likes
Free premium trial not letting me use features
Just started a free trial and it’s not allowing me to use the features of the free trial. Also when checking my account it states I only have Spotify Free not premium?
- Just started a free trial and it’s not allowing me to use the features of the free trial. Also when checking my account it states I only have Spotify Free not premium?
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- Spotify Star
- 365 Views
- 1 replies
- 0 likes
- 365 Views
- 1 replies
- 0 likes
Superuser Contribution Family plan with hulu
Hi i would like to know. if i could get a family plan with hulu.
- Hi i would like to know. if i could get a family plan with hulu.
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- Newbie
- 100730 Views
- 12 replies
- 34 likes
- 100730 Views
- 12 replies
- 34 likes