Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 144211 Views
- 99 replies
- 12 likes
- 144211 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16774 Views
- 27 replies
- 4 likes
- 16774 Views
- 27 replies
- 4 likes
Superuser Contribution offre etudiant
Bonjours je suis une scolarité par correspondance via le cned (centre nationale d'enseignement à distance). Mais je ne trouve pas le cned dans la liste des école éligible à l'offre étudiant. Y a t'il un moyen pour moi d'avoir accès à l'offre ?
- Bonjours je suis une scolarité par correspondance via le cned (centre nationale d'enseignement à distance). Mais je ne trouve pas le cned dans la liste des école éligible à l'offre étudiant. Y...
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- Spotify Legend
- 736 Views
- 1 replies
- 0 likes
- 736 Views
- 1 replies
- 0 likes
Superuser Contribution Charged $14.99 For Premium Subsciption
I’m in the USA & I just saw that I was charged $14.99 for my premium subscription and I had no idea about this price increase! What is going on!? I don’t have the family premium subscription.
- I’m in the USA & I just saw that I was charged $14.99 for my premium subscription and I had no idea about this price increase! What is going on!? I don’t have the family premium subscription. &n...
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- Spotify Legend
- 2594 Views
- 1 replies
- 0 likes
- 2594 Views
- 1 replies
- 0 likes
Solved!! I can’t pay with card
PlanFree/PremiumCountry TaiwanDeviceIphoneXOperating SystemiOS 12.0.1 My Question or IssueI was been stopped the premium because of the card was out of money. I had paid again after checked the balance, however, I try several times to pay again, it a...
- Plan Free/Premium Country Taiwan Device IphoneX Operating System iOS 12.0.1 My Question or Issue I was been stopped the premium because of the card was out of money. I had...
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- Spotify Star
- 1520 Views
- 3 replies
- 0 likes
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Subscription
- 1520 Views
- 3 replies
- 0 likes
Problem with the payment student premium plan
PlanPremiumCountry Brazil My Question or IssueI can't do my student premium plan, I have been authorized for this plan 2 days ago, but when I put my credit card number to do my plan one erro happens, the error says: failed attempt to pay, try later, ...
- Plan Premium Country Brazil My Question or Issue I can't do my student premium plan, I have been authorized for this plan 2 days ago, but when I put my credit card number to do my pl...
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- Spotify Star
- 334 Views
- 2 replies
- 1 likes
- 334 Views
- 2 replies
- 1 likes
I can´t pay spotify premium
Oye, necesito ayuda.Estoy tratando de pagar spotify con mi tarjeta de débito pero no me lo permite. ¿Hay una solución? Soy de Ecuador.
- Oye, necesito ayuda. Estoy tratando de pagar spotify con mi tarjeta de débito pero no me lo permite. ¿Hay una solución? Soy de Ecuador.
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- Spotify Star
- 392 Views
- 1 replies
- 0 likes
- 392 Views
- 1 replies
- 0 likes
Being charged for Spotify Free
Spotify is telling me that I have the free subscription but yet the monthly free is being taken out of my PayPal account every month. I have followed the necessary steps mentioned but it is still charging and I still do not have Spotify Premium. Plea...
- Spotify is telling me that I have the free subscription but yet the monthly free is being taken out of my PayPal account every month. I have followed the necessary steps mentioned but it is still cha...
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- Community Legend
- 259 Views
- 1 replies
- 0 likes
- 259 Views
- 1 replies
- 0 likes
Quero cancelar minha conta mas nao tenho acesso
Quero cancelar minha assinatura mas esta no e-mail da minha ex mulher e nao tenho acesso como posso cancelar a assinatura?
- Quero cancelar minha assinatura mas esta no e-mail da minha ex mulher e nao tenho acesso como posso cancelar a assinatura?
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- Spotify Star
- 705 Views
- 1 replies
- 0 likes
- 705 Views
- 1 replies
- 0 likes
Can't get STUDENT premium discount
Hi guys, I'm Fabrizio, and first of all thank you for the answers!! PlanPremium, but now freeCountryItalyDeviceNotebook Acer, MacBook Pro 2016, Amazon Fire Tablet My Question or IssueI'm trying to get the student subscription.The problem is that i'm ...
- Hi guys, I'm Fabrizio, and first of all thank you for the answers!! Plan Premium, but now free Country Italy Device Notebook Acer, MacBook Pro 2016, Amazon Fire Tablet &nb...
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- Spotify Star
- 511 Views
- 1 replies
- 0 likes
- 511 Views
- 1 replies
- 0 likes
Solved!! Premium and Hulu - Wrong Account Associated
Plan Free trying for Premium Country United States Device (iPhone 7 and PC) Operating System Windows 10 My Question or Issue I tried to take spotify up on the offer for Premium and Hulu but for some reason it associated my wifes spotify account with ...
- Plan Free trying for Premium Country United States Device (iPhone 7 and PC) Operating System Windows 10 My Question or Issue I tried to take spotify up on th...
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- Casual Listener
- 539 Views
- 2 replies
- 0 likes
- 539 Views
- 2 replies
- 0 likes
Spotify, please give me back the extra charge [student]
PlanPremium StudentCountry Singapore My Question or Issue Dear Spotify, I was not informed last year that I have to renew my student plan every 12 months, and now I realise that I have been charged for 2 months at double the price!! I have just added...
- Plan Premium Student Country Singapore My Question or Issue Dear Spotify, I was not informed last year that I have to renew my student plan every 12 months, and now I realise t...
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- Spotify Star
- 291 Views
- 1 replies
- 0 likes
- 291 Views
- 1 replies
- 0 likes
Superuser Contribution Can´t Stop Premium
Hi,I can´t stop my abo but I will this Now I must pay another 10 € :C. Can Help me? LG
- Hi, I can´t stop my abo but I will this Now I must pay another 10 € :C. Can Help me? LG
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- Spotify Legend
- 321 Views
- 1 replies
- 0 likes
- 321 Views
- 1 replies
- 0 likes
How to activate family subscription in other country
PlanPremiumCountry CanadaDeviceiPhone 7Operating SystemiOS 12 My Question or Issue my question is if its possible to activate my family subcription made by my mom in Chile in Toronto Canada, ive tried changing my country but it wont let me
- Plan Premium Country Canada Device iPhone 7 Operating System iOS 12 My Question or Issue my question is if its possible to activate my family subcription made by my mom i...
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- Spotify Star
- 205 Views
- 1 replies
- 1 likes
- 205 Views
- 1 replies
- 1 likes
Superuser Contribution subscriptions
I am being charged for premium when just have spotify free, you dont have authorisation to do this. Please stop charging
- I am being charged for premium when just have spotify free, you dont have authorisation to do this. Please stop charging
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- Spotify Legend
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Superuser Contribution Double charge
I currently just payed for premium and it charged me twice.On my bank acoount there is one payment that has pen fully processed and one that is still processing but it still charged me for both.I only purchased Spotify for one month so I'm not sure w...
- I currently just payed for premium and it charged me twice.On my bank acoount there is one payment that has pen fully processed and one that is still processing but it still charged me for both.I onl...
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- Spotify Legend
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Charging too much
Spotify is charging me 15.98 a month.. I haven't noticed until now.. why? And if its a mistake I need a refund.
- Spotify is charging me 15.98 a month.. I haven't noticed until now.. why? And if its a mistake I need a refund.
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- Spotify Legend
- 489 Views
- 1 replies
- 1 likes
- 489 Views
- 1 replies
- 1 likes
Superuser Contribution Premium
I use Spotify premium but have recently just joined my family premium will this automatically cancel my payments.
- I use Spotify premium but have recently just joined my family premium will this automatically cancel my payments.
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- Spotify Legend
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Superuser Contribution Wrong Billing Date
I started my Premium Family subscription (as the owner) at the beginning of this month (March 1st). Then I found out that the monthly billing date is at 7th, which is not even close to the date I first subscribed. After the billing date this month it...
- I started my Premium Family subscription (as the owner) at the beginning of this month (March 1st). Then I found out that the monthly billing date is at 7th, which is not even close to the date I fir...
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- Spotify Legend
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Superuser Contribution Wrong Billing Date
I started my Premium Family subscription (as the owner) at the beginning of this month (March 1st). Then I found out that the monthly billing date is at 7th, which is not even close to the date I first subscribed. After the billing date this month it...
- I started my Premium Family subscription (as the owner) at the beginning of this month (March 1st). Then I found out that the monthly billing date is at 7th, which is not even close to the date I fir...
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- Spotify Legend
- 325 Views
- 1 replies
- 0 likes
- 325 Views
- 1 replies
- 0 likes
Superuser Contribution Payment
There are so many charges to my credit card from spotify that are much more expensive than the premium account price. How can I fix this?
- There are so many charges to my credit card from spotify that are much more expensive than the premium account price. How can I fix this?
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- Spotify Legend
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Upgraded on one device, but my original account isn't upgraded.
PlanFree/Premium CountryUSA DeviceiPhone 7 plus, MacBook Pro My Question or IssueSo I upgraded for a 30 day free trial on Spotify through my iPhone. I thought it was going to be a trial for my current free account that I already have with Spotify. Ho...
- Plan Free/Premium Country USA Device iPhone 7 plus, MacBook Pro My Question or Issue So I upgraded for a 30 day free trial on Spotify through my iPhone. I thought it was go...
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- Spotify Star
- 216 Views
- 1 replies
- 1 likes
- 216 Views
- 1 replies
- 1 likes