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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129018 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57481 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232802 Views
144 replies
13 likes
Hello, I am from Canada and have been paying for a premium membership (9.99) for the past several months from a credit account I do not use regularly at all. I have tried looking at this account as well as the one associated with my facebook profile ...
Hello, I am from Canada and have been paying for a premium membership (9.99) for the past several months from a credit account I do not use regularly at all. I have tried looking at this acco...
Community Legend
261 Views
1 replies
0 likes
PlanSpark - PremiumCountryNew Zealand DeviceSeveralOperating SystemAndroid Oreo, Windows 10, My Question or IssueI'm still being billed monthly (Paypal) for Spotify Premium when Spark tells me I'm getting it free. Cheers Mike
Plan Spark - Premium Country New Zealand Device Several Operating System Android Oreo, Windows 10, My Question or Issue I'm still being billed monthly (Paypal) for Spoti...
Spotify Star
264 Views
1 replies
0 likes
PlanPremiumU.S. DeviceiPhone XOperating SystemiOS 12 My Question or Issue MY PREMIUM PAYMENT IS NOT GOING THROUGH!! It is a little frustrating. I have never had an issue with spotify until now. I have canceled the services and re subscribed and still...
Plan Premium U.S. Device iPhone X Operating System iOS 12 My Question or Issue MY PREMIUM PAYMENT IS NOT GOING THROUGH!! It is a little frustrating. I have never had a...
Spotify Star
2025 Views
5 replies
0 likes
Hi, i recieved an invitation to join to a familiar premium plan , but when I entered my information and confirmed, it appeared a message in red saying that you can only change your spotify plan once a year, what does that mean? Because all my other f...
Hi, i recieved an invitation to join to a familiar premium plan , but when I entered my information and confirmed, it appeared a message in red saying that you can only change your spotify plan once ...
Community Legend
475 Views
1 replies
0 likes
Há 1 mês contratei o plano familiar, por motivos pessoais acabei realizando a mudança de plano para o plano universitário, recebi os emails de confirmaçao e tudo; até tentei realizar a mudança para universitário novamente para ter certeza de que havi...
Há 1 mês contratei o plano familiar, por motivos pessoais acabei realizando a mudança de plano para o plano universitário, recebi os emails de confirmaçao e tudo; até tentei realizar a mudança para u...
Spotify Star
335 Views
3 replies
0 likes
I don't understand why my billing date is brought forward due to the price difference of Family Premium and the General Premium. My original premium is on trial.I started the family premium subcription on 1/10/2018. But my billing date will be on 15/...
I don't understand why my billing date is brought forward due to the price difference of Family Premium and the General Premium. My original premium is on trial. I started the family premium subcrip...
Spotify Star
433 Views
3 replies
0 likes
PlanStudent: Hulu/Spotify/ShowtimeCountryU.S.DevicePhone and Laptop My Question or Issue This issue is not related to this account, I made it because I have absolutely no way to access my other account.I just made TWO accounts with my college email f...
Plan Student: Hulu/Spotify/Showtime Country U.S. Device Phone and Laptop My Question or Issue This issue is not related to this account, I made it because I have ...
Spotify Legend
282 Views
1 replies
0 likes
PlanPremiumCountryPhilippines DeviceiPhone, HuaweiOperating SystemiOS, Android Oreo, My Question or IssueHi. I can see charges on my credit card twice a month for the Spotify Premium account. What the other one is for? I am subcribed to premium for 3...
Plan Premium Country Philippines Device iPhone, Huawei Operating System iOS, Android Oreo, My Question or Issue Hi. I can see charges on my credit card twice a month for t...
Spotify Star
725 Views
3 replies
0 likes
I would like to know if I can buy 2 subscriptions with two different accounts by using just one card? It would be good if I got a reply fast. Thanks
I would like to know if I can buy 2 subscriptions with two different accounts by using just one card? It would be good if I got a reply fast. Thanks
Spotify Star
404 Views
1 replies
0 likes
I already paid my subscripstion via dragonpay but my account is still on free? what should i do to solve this?
I already paid my subscripstion via dragonpay but my account is still on free? what should i do to solve this?
Spotify Star
443 Views
3 replies
1 likes
PlanPremiumCountry United StatesDeviceiPhone 6Operating SystemiOS 12 My Question or Issue So today I was on my free spotify account and saw an advertisement for spotify premium for students that costs only .99 cents for three months and hulu and some...
Plan Premium Country United States Device iPhone 6 Operating System iOS 12 My Question or Issue So today I was on my free spotify account and saw an advertisement fo...
Spotify Star
15320 Views
6 replies
0 likes
PlanStudent PremiumCountry U.S. My Question or Issue Is there a way to disconnect Hulu from my Student Premium subscription? I want to change my Hulu subcription to the No-Commercials plan, instead of the Limited Commercial plan that Spotify requires...
Plan Student Premium Country U.S. My Question or Issue Is there a way to disconnect Hulu from my Student Premium subscription? I want to change my Hulu subcription to the No-...
Spotify Star
813 Views
1 replies
1 likes
II subscribed for the student premium today, and it said unlimited offline music. And now I am going to take a flight and my premium , which I paid for, is not working. What kind of a service is this if the promised is not provided, plus when you hav...
II subscribed for the student premium today, and it said unlimited offline music. And now I am going to take a flight and my premium , which I paid for, is not working. What kind of a service is this...
Visitor
7074 Views
3 replies
0 likes
So, i have an Italian Visa card, and seems that someone is paying the Premium with my card. What should i do? Already contacted the Poste italiane, and they told me to talk with the Application Support.
So, i have an Italian Visa card, and seems that someone is paying the Premium with my card. What should i do? Already contacted the Poste italiane, and they told me to t...
Spotify Star
399 Views
4 replies
0 likes
PlanFreeCountry US My Question or Issue I'm looking to get premium for a year but all I see to pay for it are PayPal and something called PaySafeCard or somesuch. Why the heck can't I play for a year using my debit it card? It's massive inconvience t...
Plan Free Country US My Question or Issue I'm looking to get premium for a year but all I see to pay for it are PayPal and something called PaySafeCard or somesuch. Why the h...
Spotify Legend
392 Views
1 replies
0 likes
My Question or Issue I paid for premium sep 9th and now my account is back to free because I don't pay second time this month. I'm not paying for different accounts and I didn't recently upgrade og downgrade the one I have. The money was gone sep 9th...
My Question or Issue I paid for premium sep 9th and now my account is back to free because I don't pay second time this month. I'm not paying for different accounts and I didn't recently upg...
Composer
616 Views
3 replies
1 likes
Plan PremiumCountry Italy My Question or IssueYesterday I subscribed a premium plan by mistake (I wanted to subscribe a family premium and I thought that 119€ was the amount for the family plan when paying annually in advance). As in the FAQs, I didn...
Plan Premium Country Italy My Question or Issue Yesterday I subscribed a premium plan by mistake (I wanted to subscribe a family premium and I thought that 119€ was the amount for the...
Spotify Star
506 Views
1 replies
0 likes
PlanPremium - promotion in Thailand (13THB for the first 3 months)CountryThailandDeviceiPhone SE, Mac book airOperating SystemiOS11.4.1 My Question or IssueHi, I have subscribed to Spotify premium for 3 months. The promo will be done on Sep 29.Howeve...
Plan Premium - promotion in Thailand (13THB for the first 3 months) Country Thailand Device iPhone SE, Mac book air Operating System iOS11.4.1 My Question or Issue Hi,  ...
Spotify Star
1069 Views
3 replies
1 likes
I don't have the money to pay for premium anymore, but I'd hate to lose my playlists and all my favorited songs
I don't have the money to pay for premium anymore, but I'd hate to lose my playlists and all my favorited songs
Spotify Star
7107 Views
1 replies
0 likes
Plan:Family PremiumCountry:CanadaDevice2016 Pixel XL Operating SystemAndroid Pie//Sept,5 Update My Question or IssuePhone only device not showing premium after update today. Troubleshooting done: log out and back in/cleared cache and storage/uninstal...
Plan: Family Premium Country:Canada Device 2016 Pixel XL Operating System Android Pie//Sept,5 Update My Question or Issue Phone only device not showing premium after updat...
Composer
1267 Views
1 replies
0 likes
