Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 124029 Views
- 81 replies
- 10 likes
- 124029 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14835 Views
- 27 replies
- 2 likes
- 14835 Views
- 27 replies
- 2 likes
Can't access Spotify Premium. Please send answer to my email : [redacted]
Please help me I bought Spotify Premium but it didn't work I would be happy for some help. [redacted]
- Please help me I bought Spotify Premium but it didn't work I would be happy for some help. [redacted]
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- Spotify Star
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
Charge credit card
bad charge received double charge in August and September, please correct
- bad charge received double charge in August and September, please correct
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- Spotify Star
- 350 Views
- 1 replies
- 0 likes
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charge
- 350 Views
- 1 replies
- 0 likes
Cant cancel subscription
I had made a new account on spotify after i didnt want my old one, but didnt write down my new password and cant get into my email anymore for it so when my subscription is over i cant cancel because i cant login... i just need a solution please.
- I had made a new account on spotify after i didnt want my old one, but didnt write down my new password and cant get into my email anymore for it so when my subscription is over i cant cancel because...
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- Spotify Star
- 253 Views
- 1 replies
- 0 likes
- 253 Views
- 1 replies
- 0 likes
Llevo tres meses pagando y no aparezco como Premium. Esto es un timo??
Estoy pagando a través de PayPal desde Junio! Y cuando entro no salgo como Premium. Y por más q hago lo que me dice la página no consigo que se solucione.
- Estoy pagando a través de PayPal desde Junio! Y cuando entro no salgo como Premium. Y por más q hago lo que me dice la página no consigo que se solucione.
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- Spotify Star
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
Se me han borrado los datos de mi tarjeta
Hola, normalmente spotify no me ha dado Ni un problema sin embargo este mes al acceder a la app me aparecía un mensaje en rojo que decia que debía actualizar los dats de mi tarjeta cosa que no hice por que ya había pagado el valor del mes, ahora me h...
- Hola, normalmente spotify no me ha dado Ni un problema sin embargo este mes al acceder a la app me aparecía un mensaje en rojo que decia que debía actualizar los dats de mi tarjeta cosa que no hice p...
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- Spotify Star
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Can't buy spotufy premium
I can't buy Spotify premium via mobile. It always says that something has gone wrong and that i should try again omand check my internet connection but it's working just fine
- I can't buy Spotify premium via mobile. It always says that something has gone wrong and that i should try again omand check my internet connection but it's working just fine
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- Spotify Star
- 339 Views
- 1 replies
- 0 likes
- 339 Views
- 1 replies
- 0 likes
Oops something went wrong, please try again.
I've been trying to fill up the information datas and I end up failing and failing all over again. I'm so tired!!!
- I've been trying to fill up the information datas and I end up failing and failing all over again. I'm so tired!!!
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- Spotify Star
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes
Premium paused
Why is my premium paused? I was supposed to be charged 29.september but i got a new card so the money didnt go. But i bought a giftcard for a month use of premium and used it on 5th october, but now my spotify premium is paused. What can i do with th...
- Why is my premium paused? I was supposed to be charged 29.september but i got a new card so the money didnt go. But i bought a giftcard for a month use of premium and used it on 5th october, but now ...
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- Spotify Star
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Superuser Contribution Se canceló mi cuenta premium y ya se ha realizado el pago
Buen día, el dia 1 del presente mes debia de cobrarse spotify por via de mi tarjeta de débito, el pago no pasó a lo que decidí recurrir a comprar una tarjeta de prepago por 100 pesos mx (lo equivalente a 1 mes de suscripción), el código de la tarjeta...
- Buen día, el dia 1 del presente mes debia de cobrarse spotify por via de mi tarjeta de débito, el pago no pasó a lo que decidí recurrir a comprar una tarjeta de prepago por 100 pesos mx (lo equivalen...
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- Spotify Star
- 252 Views
- 1 replies
- 0 likes
- 252 Views
- 1 replies
- 0 likes
Subscribed, but not getting Premium?
Wykupilam premium na rok. Otrzymałam potwierdzenie płatności na maila, nawet na stronie Spotify jest potwierdzenie, ale niestety nadal widnieje u mnie subskrypcja FREE... próbowałam już wszystkich „wskazówek” typu wyloguj i zaloguj itp...ktos coś pom...
- Wykupilam premium na rok. Otrzymałam potwierdzenie płatności na maila, nawet na stronie Spotify jest potwierdzenie, ale niestety nadal widnieje u mnie subskrypcja FREE... próbowałam już wszystkich „w...
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- Spotify Star
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
i paid for it but still have free account
hey there spotify got my money and didnt made me a premium member can u pls help me because im waiting them for 2 weeks :((
- hey there spotify got my money and didnt made me a premium member can u pls help me because im waiting them for 2 weeks :((
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- Spotify Star
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Obtive o Spotify Premium durante 12meses e está dando como conta Free
Como pode ver recebi a confirmação do pagamento, mas ainda estou com assinatura Free, queria saber o porquê disso? É normal? Alguém que possa ajudar?
- Como pode ver recebi a confirmação do pagamento, mas ainda estou com assinatura Free, queria saber o porquê disso? É normal? Alguém que possa ajudar? <removed sensitive info>
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- Spotify Star
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
I paid for the year and im still on free
Ayusin niyo yan spotify! Nagbayad ako ng 1 year tapos hindi na ko naka premium. Kakabayad ko lang nung october 11 sa card. Bat ganyan naman!!! I refund niyo pera ko kung hindi ipopost ko to sa social medias. Marami na nagrereklamo about sa ganyan niy...
- Ayusin niyo yan spotify! Nagbayad ako ng 1 year tapos hindi na ko naka premium. Kakabayad ko lang nung october 11 sa card. Bat ganyan naman!!! I refund niyo pera ko kung hindi ipopost ko to sa social...
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- Spotify Star
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Spotify took my $, then switched me back to Free after 3 days
I upgraded to Premium on Tuesday and got my payment receipt. Today (3 Days later), my account reverted back to Free. I contacted Spotify and tried all the suggested remedies (I even dug out my old Twitter account, since their support responds “faster...
- I upgraded to Premium on Tuesday and got my payment receipt. Today (3 Days later), my account reverted back to Free. I contacted Spotify and tried all the suggested remedies (I even dug out my old Tw...
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Check my Account, Please
I paid once for one year. But then again i cannot download any song today I check my account Free.... send help!!!!
- I paid once for one year. But then again i cannot download any song today I check my account Free.... send help!!!! <removed sensitive info>
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- Spotify Star
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Realize ayer mi pago en oxxo pero aun no me ah caido nada es normal?
Realize ayer mi pago en oxxo pero aun no me ah caido nada es normal?
- Realize ayer mi pago en oxxo pero aun no me ah caido nada es normal?
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- Spotify Star
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Duplicate Payment
Spotify charged my chase card twice for the month. And I have no way to reach out to them
- Spotify charged my chase card twice for the month. And I have no way to reach out to them
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- Spotify Star
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
why is Spotify showing subscription free when I have purchased the 12 month premium subscription?
I just purchased the 12 month premium on 10/10/17 and this morning when I logged on to my Spotify it has me on the free subscription. What's going on??
- I just purchased the 12 month premium on 10/10/17 and this morning when I logged on to my Spotify it has me on the free subscription. What's going on??
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- Spotify Star
- 316 Views
- 1 replies
- 0 likes
- 316 Views
- 1 replies
- 0 likes
4 - Oops something went wrong, please try again.
Please help cant sing up for famaly plan. Tried different emails and browsers.
- Please help cant sing up for famaly plan. Tried different emails and browsers.
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- Spotify Star
- 393 Views
- 1 replies
- 0 likes
- 393 Views
- 1 replies
- 0 likes
My premium account is not working although it is paid
Hi, My premium subscription worked for one day then it stopped working. In the "Receipt" tab it shows that it was fully paid, and my statement shows that my credit card was charged. However, the subscription page shows that that no active subscriptio...
- Hi, My premium subscription worked for one day then it stopped working. In the "Receipt" tab it shows that it was fully paid, and my statement shows that my credit card was charged. Ho...
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- Spotify Star
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes