Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 176017 Views
- 114 replies
- 12 likes
- 176017 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19665 Views
- 27 replies
- 4 likes
- 19665 Views
- 27 replies
- 4 likes
Premium error
PlanFreeCountry IndonesiaDeviceiPhone 7Operating SystemiOS 11.4.1 My Question or Issue I subscribed to spotify premium back in April and nothing uneventful happened until recently, about a week ago i received a few emails or so that told me my spotif...
- Plan Free Country Indonesia Device iPhone 7 Operating System iOS 11.4.1 My Question or Issue I subscribed to spotify premium back in April and nothing uneventful happened...
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- Spotify Star
- 466 Views
- 1 replies
- 0 likes
- 466 Views
- 1 replies
- 0 likes
Cancelled Premium
Spotify is so hard to reach for support. I was billed for a cancelled subscription. All of your links don't help at all. I need a human help.
- Spotify is so hard to reach for support. I was billed for a cancelled subscription. All of your links don't help at all. I need a human help.
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- Spotify Star
- 225 Views
- 1 replies
- 1 likes
- 225 Views
- 1 replies
- 1 likes
KEEP gettiing charged but it sayss i don't have premium
PlanFree/PremiumCountry ScotlandMy Question or Issue I keep getting charged off my card. It's been happening for months but i dont know my login. i've been chaged agaiin the other day but noww i logged in here and it says i am on a free accont! how c...
- Plan Free/Premium Country Scotland My Question or Issue I keep getting charged off my card. It's been happening for months but i dont know my login. i've been chaged agaiin the oth...
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- Spotify Star
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution Charged $9.99 on a Student Account
For many months, I've been charged 4.99 for being a student. However, this month Spotify charged me 9.99, as a full subscription price. How do I ask Spotify to refund my 9.99 and charge me 4.99? Thank you,Fabio Soares
- For many months, I've been charged 4.99 for being a student. However, this month Spotify charged me 9.99, as a full subscription price. How do I ask Spotify to refund my 9.99 ...
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- Spotify Legend
- 835 Views
- 1 replies
- 0 likes
- 835 Views
- 1 replies
- 0 likes
Superuser Contribution Wanna TURN OFF my credit card payment... ONLY prepaid cards! HOW?
So... I don't want to use my credit card (automatic payment) neither PayPal... ONLY prepaid card!!! The thing is that I already put the code of one (for one month), my account says PREMIUM, but it also says that I have a problem with the payment (Cre...
- So... I don't want to use my credit card (automatic payment) neither PayPal... ONLY prepaid card!!! The thing is that I already put the code of one (for one month), my account says PREMIUM, but it al...
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- Spotify Legend
- 271 Views
- 1 replies
- 0 likes
- 271 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premium by Bouygues telecom
Hello, we have spotify premium paid by Bouygues telecom 9,99€/mth (french Telecom operator) but we can't have spotify premium on my cell device... Bouygues said that all was right on their side. Premium worked well since years ago, but not since begi...
- Hello, we have spotify premium paid by Bouygues telecom 9,99€/mth (french Telecom operator) but we can't have spotify premium on my cell device... Bouygues said that all was right on their side. Prem...
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- Spotify Legend
- 687 Views
- 1 replies
- 1 likes
- 687 Views
- 1 replies
- 1 likes
Solved!!Superuser Contribution Tidak dapat pin verifikasi saat pembayaran
Saya mau mendaftarkan spotify premium lewat pambayaran pulsa indosat, tetapi ketika saya hendak memasukkan kode pin pembayaran, kode pin nya nggak masuk ke pesan. Tolong kasih tau apa masalahnya, karena masalah tersebut saya tidak bisa menikmati spot...
- Saya mau mendaftarkan spotify premium lewat pambayaran pulsa indosat, tetapi ketika saya hendak memasukkan kode pin pembayaran, kode pin nya nggak masuk ke pesan. Tolong kasih tau apa masalahnya, kar...
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- Spotify Legend
- 1836 Views
- 1 replies
- 1 likes
- 1836 Views
- 1 replies
- 1 likes
Superuser Contribution Spotify Premium suddenly stops working
My spotify premium suddenly stops workingcan anybody help asap please
- My spotify premium suddenly stops working can anybody help asap please
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- Spotify Legend
- 432 Views
- 3 replies
- 0 likes
- 432 Views
- 3 replies
- 0 likes
Superuser Contribution Cancel Company Subscription to switch to Family Plan
My Question or IssueI currently have a premium plan through my mobile provider, and would like to switch to a Family Plan. To do this, I know I have to cancel my plan through my mobile provider. My question is, will I lose all my playlists and songs ...
- My Question or Issue I currently have a premium plan through my mobile provider, and would like to switch to a Family Plan. To do this, I know I have to cancel my plan through my mobile provider. My...
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- Spotify Legend
- 348 Views
- 3 replies
- 0 likes
- 348 Views
- 3 replies
- 0 likes
Lost account information
Hi I signed up for 3 month trial in June and cannot remember what my username or password is, nor can I remember what the email address was that I used.The money is still coming out of my bank account and the bank say I can't cancel it without speaki...
- Hi I signed up for 3 month trial in June and cannot remember what my username or password is, nor can I remember what the email address was that I used. The money is still coming out of my bank acco...
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- Spotify Star
- 260 Views
- 1 replies
- 0 likes
- 260 Views
- 1 replies
- 0 likes
I can't buy premium.
CountryTurkeyDeviceNote 5Operating SystemAndroid My Question or IssueI'm trying to get to premium with my cell phone bill.I'm entering all my information correctly, but I don't have a confirmation code on my phone. That's why I can't get to the premi...
- Country Turkey Device Note 5 Operating System Android My Question or Issue I'm trying to get to premium with my cell phone bill.I'm entering all my information correctly, but I...
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- Spotify Star
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
Where did my premium (family) go?
I've been premium for many, and many years. I signed up through my FB account, and I've never had any problem or issue's. A couple of months ago I also added family to my account.Today I signed in and my premium is gone all of the sudden, and I never...
- I've been premium for many, and many years. I signed up through my FB account, and I've never had any problem or issue's. A couple of months ago I also added family to my account. Today I s...
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- Spotify Star
- 618 Views
- 7 replies
- 2 likes
- 618 Views
- 7 replies
- 2 likes
Superuser Contribution Payed for premium... where is it ?
Have a recurring Spotify premium subscription renewal. This past one did not renew due to low funds on my card. For about a week I had to go without premium and just use the free Spotify. Yesterday money was put on my card and the first thing done wa...
- Have a recurring Spotify premium subscription renewal. This past one did not renew due to low funds on my card. For about a week I had to go without premium and just use the free Spotify. Yesterday m...
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- Spotify Legend
- 255 Views
- 1 replies
- 0 likes
- 255 Views
- 1 replies
- 0 likes
Superuser Contribution Premium sudenly stopped working
Hey i redeemed a gift card on june 27th. It was working but now when i open the web browser or the app on laptop it says i must upgrade. Can you do something about it pls? I have the receipt
- Hey i redeemed a gift card on june 27th. It was working but now when i open the web browser or the app on laptop it says i must upgrade. Can you do something about it pls? I have the receipt
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- Spotify Legend
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Charged but not subscribed
I was using the spotify premium £1.00 for 3 months, but I was never notified when it ended. I have not recieved any email or notification of any kind from Spotify. I never agreed to pay for normal subscription and I don't intend to, but last week I w...
- I was using the spotify premium £1.00 for 3 months, but I was never notified when it ended. I have not recieved any email or notification of any kind from Spotify. I never agreed to pay for normal su...
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- Spotify Star
- 416 Views
- 3 replies
- 0 likes
- 416 Views
- 3 replies
- 0 likes
Superuser Contribution Spotify premium
PlanFree/PremiumCountry DeviceSamsung Galaxy Note 8 My Question or Issue I accidently canceled my spotify premium. I had a free trial of 60 days. Is there anyway to reinstate that same discount?
- Plan Free/Premium Country Device Samsung Galaxy Note 8 My Question or Issue I accidently canceled my spotify premium. I had a free trial of 60 days. Is there anyway to rei...
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- Spotify Legend
- 261 Views
- 1 replies
- 0 likes
- 261 Views
- 1 replies
- 0 likes
Superuser Contribution We had Spotify Family and now its disappeared and says we are on a free trial
How do we get it back? We've been debited, but it's like my husbands account (which was the main one) has just been created as a free acount, and now I am on a premium trail. How do we get our music back please???
- How do we get it back? We've been debited, but it's like my husbands account (which was the main one) has just been created as a free acount, and now I am on a premium trail. How do we get our music ...
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- Spotify Legend
- 265 Views
- 1 replies
- 0 likes
- 265 Views
- 1 replies
- 0 likes
Can not pay with new card
Hi, My card already expired and got new one. When I want to update it on Spottify page, it always said card can not be use. I got confirmation from the bank that the card already activated and still have enough limit. I already try with my other card...
- Hi, My card already expired and got new one. When I want to update it on Spottify page, it always said card can not be use. I got confirmation from the bank that the card already activated a...
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- Spotify Star
- 295 Views
- 3 replies
- 0 likes
- 295 Views
- 3 replies
- 0 likes
Music gone from playlist
PlanFreeCountry United StatesDeviceiPhone 7+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently got off of Spotify premium and it seems like some of my music is gone from my playlists. Will it come back if I get pr...
- Plan Free Country United States Device iPhone 7+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently got off of Spotify premium ...
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- Spotify Star
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
Double Withdrawl Monthly
PlanPremiumCountryNetherlands My Question or IssueSince September this year, I am an enrolled student and therefore have applied for the student discount. This means that instead of the usual 9.99 per month, I should get charged 4.99. Yet, every mont...
- Plan Premium Country Netherlands My Question or Issue Since September this year, I am an enrolled student and therefore have applied for the student discount. This means ...
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- Spotify Star
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes