Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
194825 Views
123 replies
12 likes
- 194825 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22172 Views
28 replies
4 likes
- 22172 Views
- 28 replies
- 4 likes
Superuser Contribution payment problem
So, I have a family account and I already cancelled my Itunes log-in and even had to re-open my account months ago. I have an account in Turkey and for some reason, I received an email about my payment fail. I tried with three different (valid cards)...
So, I have a family account and I already cancelled my Itunes log-in and even had to re-open my account months ago. I have an account in Turkey and for some reason, I received an email...
Spotify Legend
475 Views
1 replies
0 likes
Failure
Payment Problems
- 475 Views
- 1 replies
- 0 likes
Superuser Contribution When renew the "Premium" plan I wanted to change for "Family", paid, but I've got "premium" again...
Hi, I have few days left in prepayed Premium Plan and decided to renew it with with "Family" option. The web page did lead me to the payment, made it and I realized that I have got old "Premium" plan again (for one year!). No option to communicate wi...
Hi, I have few days left in prepayed Premium Plan and decided to renew it with with "Family" option. The web page did lead me to the payment, made it and I realized that I have got old "Premium"...
Spotify Legend
285 Views
1 replies
0 likes
- 285 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription
I can't make a subscription because I am from Portugal?? Neither by credit card or PayPal??
I can't make a subscription because I am from Portugal?? Neither by credit card or PayPal??
Spotify Legend
294 Views
1 replies
0 likes
- 294 Views
- 1 replies
- 0 likes
Superuser Contribution wrongly charged still!
After I made the below post I have checked my bank frequently, and after over 48 hours the payment is still pending and my money has not been refunded.Hello,So, I believe I have been wrongly charged for Spotify premium.I went onto the student Spotify...
After I made the below post I have checked my bank frequently, and after over 48 hours the payment is still pending and my money has not been refunded. Hello, So, I believe I have been wron...
Spotify Legend
463 Views
1 replies
0 likes
- 463 Views
- 1 replies
- 0 likes
Superuser Contribution Payment is Failing When Renewing Student Discount
I just recieved an email to renew my Spotify Premium for Students + Hulu account. But the payment keeps failing and it says click help and that takes me to a 404 page. I tried another card. I know it is not an issue with either card. Not sure how to ...
I just recieved an email to renew my Spotify Premium for Students + Hulu account. But the payment keeps failing and it says click help and that takes me to a 404 page. I tried another card. I kn...
Spotify Legend
238 Views
1 replies
0 likes
- 238 Views
- 1 replies
- 0 likes
Superuser Contribution Money withdrawal
My premium subscription expired in January, and in the beginning of this month, 99 DKK was withdrawed from my card (I use to pay 129 DKK), even though I had no subscription whatsoever, on any account.
My premium subscription expired in January, and in the beginning of this month, 99 DKK was withdrawed from my card (I use to pay 129 DKK), even though I had no subscription whatsoever, on any account...
Spotify Legend
526 Views
1 replies
0 likes
- 526 Views
- 1 replies
- 0 likes
Superuser Contribution Pago de tarjeta nomina
Buenas noches, el dia de hoy me toca renovar mi cuenta premium, y decidi entrar al plan universitario, pero 1- No se si mi universidad esta afiliada para recibir el descuento.2- Al poner mi numero de tarjeta bancaria no me permite acceder al pago, os...
Buenas noches, el dia de hoy me toca renovar mi cuenta premium, y decidi entrar al plan universitario, pero 1- No se si mi universidad esta afiliada para recibir el descuento. 2- Al pone...
Spotify Legend
537 Views
1 replies
0 likes
- 537 Views
- 1 replies
- 0 likes
Solved!! Had to reset my password, now my Premium is gone!
Hi.I use a Samsung Galaxy Xcover 4 and reside in Norway.On the 16th Oktober 2018 I created my account and signed up immediately for Premium, which then commenced the 30 day Premium trial period. The next day I logged off my account and could not reme...
Hi. I use a Samsung Galaxy Xcover 4 and reside in Norway. On the 16th Oktober 2018 I created my account and signed up immediately for Premium, which then commenced the 30 day Premium trial ...
Casual Listener
1116 Views
2 replies
0 likes
- 1116 Views
- 2 replies
- 0 likes
Superuser Contribution Problem with Familiar Premium invitation
Good Afternoon. My brother send me an invitation to join a Familiar Premium plan.After a few times trying register on that, Spotify shows the message "You can't get on this Premium Familiar Plan".Does someone can help me??
Good Afternoon. My brother send me an invitation to join a Familiar Premium plan. After a few times trying register on that, Spotify shows the message "You can't get on this Premium Familia...
Spotify Legend
267 Views
1 replies
0 likes
- 267 Views
- 1 replies
- 0 likes
Superuser Contribution Plan familiar elimina usuarios
Quiero comentar que mes a mes de mi cuenta familiar premium elimina a mi familia de la suscripcion y al volver a querer ingresarlos pide una cuenta nueva de mail por lo que mi duda es por que los saca ya que no podemos estar creando mes a mes correos
Quiero comentar que mes a mes de mi cuenta familiar premium elimina a mi familia de la suscripcion y al volver a querer ingresarlos pide una cuenta nueva de mail por lo que mi duda es por que los sac...
Spotify Legend
1019 Views
1 replies
0 likes
- 1019 Views
- 1 replies
- 0 likes
Superuser Contribution Me cobraron al inicio del periodo de prueba cuando deberia de ser al final
Me cobraron el mes de prueba al inicio cuando se supone que es al finalizarlo. Mi correo es nuevo, la cuenta de spotify jamas habia sido premium ya que es nueva tambien. y mi tarjeta la acabo de adquirir asi que por ende no la he utilizado en nada de...
Me cobraron el mes de prueba al inicio cuando se supone que es al finalizarlo. Mi correo es nuevo, la cuenta de spotify jamas habia sido premium ya que es nueva tambien. y mi tarjeta la acabo de adqu...
Spotify Legend
249 Views
1 replies
0 likes
- 249 Views
- 1 replies
- 0 likes
Superuser Contribution Accidentally Charged for Premium vs. Student Discount
PlanStudent PremiumCountry USDeviceAll of emOperating SystemSure My Question or Issue So today I was just a hair shy of my student subscription cost in my bank account which i quickly remedied. However, when I went to reapply my payment information i...
Plan Student Premium Country US Device All of em Operating System Sure My Question or Issue So today I was just a hair shy of my student subscription cost in my bank acco...
Spotify Legend
268 Views
1 replies
0 likes
- 268 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription cancelled
hi, i want to eliminate one subscription premium, but only i have the code that come in my debit card, how ther to be?
hi, i want to eliminate one subscription premium, but only i have the code that come in my debit card, how ther to be?
Spotify Legend
547 Views
3 replies
0 likes
- 547 Views
- 3 replies
- 0 likes
My country FrenchPolynesia is not on the Spotify plateform !
Hi, I'd like to get on premium. So, I wanted to pay by Paypal. However, I received a message that the payment method and country don't match ! My country is "French Polynesia". Is it possible to ad on Spotify plateform, please Thank you for your help...
Hi, I'd like to get on premium. So, I wanted to pay by Paypal. However, I received a message that the payment method and country don't match ! My country is "French Polynesia". Is it possible ...
Spotify Star
4273 Views
3 replies
0 likes
- 4273 Views
- 3 replies
- 0 likes
Gutscheinkarte kann nicht eingelöst werden
Moin zusammen, leider kann ich meine Spotify Guthabenkarte nicht einlösen. Wenn ich den Code eingebe, erhalte ich die Meldung: "Da ist wohl etwas schief gegangen....." (vgl. Bild). Ich habe es bereits mehrfach versucht. Was muss ich tun? Gruß und Dan...
Moin zusammen, leider kann ich meine Spotify Guthabenkarte nicht einlösen. Wenn ich den Code eingebe, erhalte ich die Meldung: "Da ist wohl etwas schief gegangen....." (vgl...
Spotify Star
7484 Views
1 replies
0 likes
- 7484 Views
- 1 replies
- 0 likes
Help me!
I'm trying to take approximately 10 days spotify premium but card information, my writing is no shortage in my payment did say when I failed charge card registered with turkey and before domestic and foreign've done a lot of shopping, but you can hel...
I'm trying to take approximately 10 days spotify premium but card information, my writing is no shortage in my payment did say when I failed charge card registered with turkey and before domestic and...
Spotify Star
267 Views
1 replies
0 likes
- 267 Views
- 1 replies
- 0 likes
Spotify premium not working
PlanPremiumCountryUnited StatesDeviceLG V20 My Question or IssueI use Spotify premium and my bill isn't due until the 26th of this month. I opened the app just now and it's showing that I don't have premium anymore. I did the troubleshooting by loggi...
Plan Premium Country United States Device LG V20 My Question or Issue I use Spotify premium and my bill isn't due until the 26th of this month. I opened the app just now and it's showi...
Spotify Star
240 Views
1 replies
0 likes
- 240 Views
- 1 replies
- 0 likes
How I can get an invoice in PDF format?
PlanFamilyCountryLithuaniaDeviceIPhone 8, Samsung 9 Operating SystemiOS 10, Android Oreo, Windows 10 My Question or Issue Hello everyone, is it able to get an invoice in PDF format? I see only a summery of payments, but our book-keeping company need ...
Plan Family Country Lithuania Device IPhone 8, Samsung 9 Operating System iOS 10, Android Oreo, Windows 10 My Question or Issue Hello everyone, is it able...
Community Legend
1245 Views
1 replies
0 likes
- 1245 Views
- 1 replies
- 0 likes
Solved!! Spotify Unlimited - Still available to switch back?
Hey!Had a quick search for this but not found anything relevent... I am thinking of upgrading from Unlimited to Premium for a month or two, but would like to downgrade back to Unlimited afterwards, is that possible? 99% of the time I use Spotify on m...
Hey! Had a quick search for this but not found anything relevent... I am thinking of upgrading from Unlimited to Premium for a month or two, but would like to downgrade back to Unlimited afterward...
Casual Listener
477 Views
2 replies
0 likes
- 477 Views
- 2 replies
- 0 likes
Payment Issues
Estou tentando fazer o upgrade da minha conta, atualmente Free, para Premium. Eu era Premium por muito tempo, até que uns meses atrás o spotify não aceitou minha forma de pagamento e agora voltei a ser Free. Tento de todo jeito pagar para voltar à co...
Estou tentando fazer o upgrade da minha conta, atualmente Free, para Premium. Eu era Premium por muito tempo, até que uns meses atrás o spotify não aceitou minha forma de paga...
Spotify Star
274 Views
1 replies
0 likes
Payment
Premium
- 274 Views
- 1 replies
- 0 likes