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Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Just as the title says. I don't know how the company got ahold of my information but i was charged using my debit card and i've never used it on a shady website nor have i given it to random people. I don't know what service or what have you costs 14...
Fido has advised me to contact Spotify, I keep trying to add Spotify to my monthly phone plan but it keeps kicking it off.
I just bought the IPhobe 7 Plus and my Spotify account transfered over as a new account and am on a trial basis with commercials. I just got charged the premium fee on 3/23 for my already existing account. What do I do to keep my existing account, bu...
Can i ask a question? The Spotify Premium with a price of 129php/3mo. is removed? Or isn't available anymore in my Country?
I use offline mode often and today it said 29 days until I needed to go back on line I thought ok I will just have to extend it but the I got a notification that said you have 12 playlists downloaded that's a premium feature Change your payment metho...
Se realizo el cargo a mi tarjeta dos veces.
Got an Emil this morning saying my free premium subscription was done. So it was asking for payment info, I updated my info; it took out the money but app still saying I didn’t pay! Can i get my money back?
No puedo abrir mi cuenta después de aceptar invitacion
I was kicked out from the family plan, so I dont understand why this situation happened to me. That is, we are using a same adrees.his is the second time. Could you tell me how to fix it? IF I CANT FIX IT, I WILL CANCEL.
For a long time now (6+ months) spotify has been telling me my card is about to expire. It is not.On a related note, how can we actually contact staff or developers on issues, considering i doubt anybody who isnt a developer would know how to get rid...
I bought a Spotify card but happens a error message saying the code is not valid. I can't make the subscription.I bought it almost a week and Still happens the error message about the code. But that is the code. Please solve the problem.
Trying to update since I'm moving...and want to make sure so that my subscription doesn't get cancelled or a payment bounces back
So I payed for Spotify premium like 5 minutes ago and it said that I was all good and everything so I went to Spotify but it didn’t give me the perks. Can anyone tell me what I did wrong please?
Hi everyone! I have problem with changing my land from norway to sweden.... My premium subscription will end in a couple of days and because I don't have money on my norwegian bank account I must set up my swedish card instead. When I'm trying to do ...
I have an account with spotify but without primium. Primium is not in my bugget right now and i have never sighned up for it, yet yesterday i was chared $10 which is the price of primium. but i never sighed up for it i dont want it and when i go into...
I subscribed to the student account a couple months ago but I have not been billed since the first month. Can you tell me why?
Hi, I paid for premium subscription, but the account is still free. I attached the payment receipt. Please help, pleeaasee... thanks
I just subscribed to 1 month premium and before subscribing it was written there that I will get a free 30 days trial. So does it mean that I will have like almost 2months subscription? And how will I know that my first month is free? Will it be appl...
Have just paid and signed up for premiumfamily and have not received any confirmation and can not open my Spotify premium , still in free mode and can't get the music I want . Any tips , how long does it take to activate ?
I've been a student the entire time i've been subscribed to spotify, but the past two months I have been paying 9.99, I finally manually switched to the 4.99 student but was wondering if I could get the difference in money back from the past two mont...