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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75481 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140433 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80915 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270765 Views
159 replies
13 likes
PlanPremiumCountry GermanyDeviceSamsung Galaxy A3Operating SystemWindows 10 My Question or IssueI have bought Premium about 3 months ago and now I don´t need it anymore.It is no problem for me to find the side where I can cancel my premium but every ...
Plan Premium Country Germany Device Samsung Galaxy A3 Operating System Windows 10 My Question or Issue I have bought Premium about 3 months ago and now I don´t need it anymor...
Spotify Star
478 Views
3 replies
0 likes
Planfamily subscribshonCountry BulgariaDeviceIPhone XOperating SystemWindows 10 My Question or Issue Hi, I have an issue regarding the payment method for the family subscribshon. I have been using the family sub. for a few months, up until last month...
Plan family subscribshon Country Bulgaria Device IPhone X Operating System Windows 10 My Question or Issue Hi, I have an issue regarding the payment method f...
Spotify Star
965 Views
6 replies
0 likes
My Question or Issue Hi, I pay monthly for Premium however I only get no adverts on my mobile device. When playing Spotify through my laptop or Sky Q (tv) I have adverts. How can this be rectified?
My Question or Issue Hi, I pay monthly for Premium however I only get no adverts on my mobile device. When playing Spotify through my laptop or Sky Q (tv) I have adverts. How ...
Spotify Legend
490 Views
2 replies
0 likes
I'm going to cancel my premium subscription. Will the tracks that I downloaded still appear in my account even though I will not be able to play them? Also, if I decide to reactivate my premium membership in the future, will I find in my account the ...
I'm going to cancel my premium subscription. Will the tracks that I downloaded still appear in my account even though I will not be able to play them? Also, if I decide to reactivate my premiu...
Spotify Legend
1285 Views
2 replies
0 likes
Students get discounts but nothing for Pensioners ... you wouldn't be here if not for us so give me a discount .... Lawrie aged 70.ps ... learn CEROC ... it will keep you fit and active like me.
Students get discounts but nothing for Pensioners ... you wouldn't be here if not for us so give me a discount .... Lawrie aged 70. ps ... learn CEROC ... it will keep you fit and active like ...
Spotify Legend
1500 Views
3 replies
1 likes
I bought a gift card on the Spotify and the date to receive the gift card for some reason has to be the next day so will I receive a receipt on that day instead of now?
I bought a gift card on the Spotify and the date to receive the gift card for some reason has to be the next day so will I receive a receipt on that day instead of now?
Spotify Star
366 Views
1 replies
0 likes
PlanPremiumCountry IsraelDeviceGalaxy J5Operating SystemAndroid Oreo My Question or Issue I want to cancel my premium account but have been unable to. I don't know my username or password and I also tried looking for spotify files on my phone but can...
Plan Premium Country Israel Device Galaxy J5 Operating System Android Oreo My Question or Issue I want to cancel my premium account but have been unable to. I ...
Spotify Star
590 Views
4 replies
0 likes
Hi there,I am in the UK and currently pay for the family plan. The £14.99 comes out via paypal on 1st of the month which is fine- I can track it in both my bank account and spotify account. All good so far. However, I noticed I have been charged on a...
Hi there, I am in the UK and currently pay for the family plan. The £14.99 comes out via paypal on 1st of the month which is fine- I can track it in both my bank account and spotify accoun...
Spotify Star
337 Views
1 replies
0 likes
PlanPremiumCountry BrazilDeviceiPhone XOperating SystemIOS 12.1 My Question or Issue Just changed credicard number and was charged R$10.00 (around US$2.50). Is it right ? why ?
Plan Premium Country Brazil Device iPhone X Operating System IOS 12.1 My Question or Issue Just changed credicard number and was charged R$10.00 (around US$2.50)....
Spotify Star
294 Views
1 replies
0 likes
-Piano gratuito-Nazione Italia -Dispositivo Samsung 7 edge-Sistema operativo Android La mia domanda o problema:Su Paypal ci sono prelievi di € .9,99 da Aprile 2018, ma ho 2 account GRATIS.-cirogatto era Premium, ma da Aprile 2018 è stato disdetto e t...
-Piano gratuito -Nazione Italia -Dispositivo Samsung 7 edge -Sistema operativo Android La mia domanda o problema: Su Paypal ci sono prelievi di € .9,99 da Aprile 2018, ma ho 2 a...
Spotify Legend
377 Views
1 replies
0 likes
PlanPremium - promotion in Thailand (13THB for the first 3 months)CountryThailandDeviceiPhone SE, Mac book airOperating SystemiOS11.4.1 My Question or IssueHi, I have subscribed to Spotify premium for 3 months. The promo will be done on Sep 29.Howeve...
Plan Premium - promotion in Thailand (13THB for the first 3 months) Country Thailand Device iPhone SE, Mac book air Operating System iOS11.4.1 My Question or Issue Hi,  ...
Spotify Star
1147 Views
3 replies
1 likes
Boa tarde, Quando vou fazer a aquisicao do premium via boleto, depois que preencho o formulario corretamente, aparece a mensagem que foi preenchido incorretamente. Sendo assim, nao consigo a emissao do boleto.
Boa tarde, Quando vou fazer a aquisicao do premium via boleto, depois que preencho o formulario corretamente, aparece a mensagem que foi preenchido incorretamente. Sendo assim, nao consigo a...
Spotify Legend
448 Views
1 replies
0 likes
PlanPremiumCountry PhilipinesDeviceHp Notebook / Google PixelOperating SystemWin 10 & Android My Question or Issue I'm trying to pay for premium subscription through paypal, but all i get is message "We’re sorry. We weren’t able to complete your paym...
Plan Premium Country Philipines Device Hp Notebook / Google Pixel Operating System Win 10 & Android My Question or Issue I'm trying to pay for premium subscription th...
Spotify Legend
3887 Views
5 replies
0 likes
PlanFreeCountryUSA DeviceChrome book HP, Samsung Galaxy S8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't seem to get a premium account. I have an american express, and even though I type everything in correctly, i...
Plan Free Country USA Device Chrome book HP, Samsung Galaxy S8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can't seem to get a premium ...
Spotify Legend
684 Views
5 replies
0 likes
PlanPremiumCountrychile Device(iPhone 8Operating SystemiOS 8 My Question or Issue I just changed from android to iPhone and I don’t have access to my premium account which is still being charged!!!
Plan Premium Country chile Device (iPhone 8 Operating System iOS 8 My Question or Issue I just changed from android to iPhone and I don’t have access to my premium acco...
Spotify Legend
728 Views
5 replies
1 likes
I am barely able to find any friends and my "Facebook friends" according to Spotify is very minimal, it states that I have one friend who uses Spotify which I know is far from true. I feel like this should be just as easy as finding somone on social ...
I am barely able to find any friends and my "Facebook friends" according to Spotify is very minimal, it states that I have one friend who uses Spotify which I know is far from true. I feel like...
Spotify Legend
775 Views
1 replies
1 likes
PlanFamilyCountry Italy My Question or IssueI'm trying to end my Family subscription and get the usual Premium.I downgraded from Family to Premium and had to wait for the month to end in order to get all the procedure done. I should now have my Premi...
Plan Family Country Italy My Question or Issue I'm trying to end my Family subscription and get the usual Premium. I downgraded from Family to Premium and had to wait for the mont...
Spotify Star
518 Views
1 replies
0 likes
My Question or Issue I am trying to activate Premium as it is provided for Starbucks Partners. I have clicked the link here (https://partner-provisioning.spotify.com/starbucks/), and clicked "Get Premium". Upon which I log in via facebook, and I clic...
My Question or Issue I am trying to activate Premium as it is provided for Starbucks Partners. I have clicked the link here (https://partner-provisioning.spotify.com/starbucks/), and c...
Spotify Star
2053 Views
1 replies
0 likes
I have been trying to get premium for over a week now. I've tried 4 different cards, different devices even different accounts. I received can subscription email, i've done the troubleshooting steps, gone incognito, changed country, I have done EVERY...
I have been trying to get premium for over a week now. I've tried 4 different cards, different devices even different accounts. I received can subscription email, i've done the troubleshooting steps,...
Spotify Star
349 Views
1 replies
0 likes
Free/Premium: Premium for Students Country: Australia My Question or Issue:Hi, I have been subscribed to spotify premium for students and have been paying $5.99 a month the past year, however, I was charged $11.99 this month and when I change my plan...
Free/Premium: Premium for Students Country: Australia My Question or Issue: Hi, I have been subscribed to spotify premium for students and have been paying $5.99 a month the ...
Spotify Star
441 Views
1 replies
0 likes
