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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73213 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136423 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77913 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
263275 Views
157 replies
13 likes
Hola spotify ya me hicieron el debito de mi tarjeta para acceder a premium por 0.99 por tres meses pero no puedo utilizar aun me sale spoty free necesito ayuda????
Hola spotify ya me hicieron el debito de mi tarjeta para acceder a premium por 0.99 por tres meses pero no puedo utilizar aun me sale spoty free necesito ayuda????
Spotify Legend
298 Views
1 replies
0 likes
Hey so I had Spotify premium for a year in the UK, and I moved to Hong Kong recently - will be staying over here for half a year or so. My family plan with my friends in the UK was canceled but I would like to start my own over here. I tried to pay w...
Hey so I had Spotify premium for a year in the UK, and I moved to Hong Kong recently - will be staying over here for half a year or so. My family plan with my friends in the UK was canceled ...
Spotify Legend
441 Views
1 replies
0 likes
My Question or Issue Hi there,I have been onto my account as it the monthly rate came out of my account yesterday. Upon signing in it had said I wasnt on the spotify premium plan which I was confused about. I the signed up as a student as I am a stud...
My Question or Issue Hi there, I have been onto my account as it the monthly rate came out of my account yesterday. Upon signing in it had said I wasnt on the spotify premium pl...
Spotify Legend
320 Views
1 replies
0 likes
PlanFree/PremiumPremiumCountry GermanyDeviceOperating System My Question or Issue I Subscried to Spotify with Klarna, i received the payment but forgot to pay i got an email saying i had time until october 21 to pay however spotify was paused before ...
Plan Free/Premium Premium Country Germany Device Operating System My Question or Issue I Subscried to Spotify with Klarna, i received the payment but forgot to pay i got...
Spotify Legend
327 Views
1 replies
0 likes
I've signed up and invited by my friends to join his Spotify premium. However, i was log out from the profile and I couldn't seem to join back into the subcriptions even he tried inviting me twice. Can someone help? I've no idea what's wrong. Thank y...
I've signed up and invited by my friends to join his Spotify premium. However, i was log out from the profile and I couldn't seem to join back into the subcriptions even he tried inviting me ...
Spotify Legend
564 Views
4 replies
0 likes
Pagamento ia boleto bancario foi efetuado dia 30/10, até o prezado momento minha assinatura premium não foi liberada! Já segui todos os passos que o site disponibiliza para auxilio, nada mudou! Por favor, liberem
Pagamento ia boleto bancario foi efetuado dia 30/10, até o prezado momento minha assinatura premium não foi liberada! Já segui todos os passos que o site disponibiliza para auxilio, ...
Spotify Legend
326 Views
1 replies
1 likes
Plan Premium familiarCountry: MéxicoLLevo varios meses en que me cobran dos veces el servicio, con diferencia de 2 minutos... no es por dar clics de mas, ni siquiera entro a la aplicacion para pagar... se supone que es automatico. Parece que es muy c...
Plan Premium familiar Country: México LLevo varios meses en que me cobran dos veces el servicio, con diferencia de 2 minutos... no es por dar clics de mas, ni siquiera entro a la aplicacion...
Spotify Legend
389 Views
1 replies
0 likes
I have a family subscription with payment method iDeal. I have aan invoice for the next period, on the invoice it also says that payment method is iDeal. But I don’t know how to pay it. There’s no link to iDeal. How can I pay this invoice.
I have a family subscription with payment method iDeal. I have aan invoice for the next period, on the invoice it also says that payment method is iDeal. But I don’t know how to pay it. There’s no li...
Spotify Legend
292 Views
1 replies
0 likes
Why can't I redeem a gift card with Premium Family? It can't be that hard, because it works at Netflix. Here I can charge credits, use my credit card, etc. So if Netflix can do it, why can't Spotify do it? I have a Premium for Family plan and have a ...
Why can't I redeem a gift card with Premium Family? It can't be that hard, because it works at Netflix. Here I can charge credits, use my credit card, etc. So if Netflix can do it, why can't Spotify ...
Spotify Legend
438 Views
3 replies
0 likes
Plan - PremiumCountry - USA My Question or Issue Yesterday (11/4) I switched my premium account to a student discount premium account which should charge me $4.99 a month. However, my bank account shows I was charged $9.99 instead. How can I get my m...
Plan - Premium Country - USA My Question or Issue Yesterday (11/4) I switched my premium account to a student discount premium account which should charge me $4.99 a month. Ho...
Spotify Legend
267 Views
1 replies
0 likes
PlanPremiumCountryCanada The issue I'm having is trying to cancel my Spotify premium subscription. Firstly trying to do it from the Spotify website does not work, which is complete BS (whether it is direct or through a phone plan). Rogers (my phone p...
Plan Premium Country Canada The issue I'm having is trying to cancel my Spotify premium subscription. Firstly trying to do it from the Spotify website does not work, which is complete BS ...
Spotify Legend
1467 Views
9 replies
0 likes
Hello,I am asking this question on behalf of my sister. Before this, she registered for one month free trial for Premium but she cancelled the Premium before the trial ends and now it's been two months since she deleted her account. The problem is sh...
Hello, I am asking this question on behalf of my sister. Before this, she registered for one month free trial for Premium but she cancelled the Premium before the trial ends and now i...
Spotify Star
656 Views
3 replies
0 likes
Can you please delete the credit card information saved on my account please and thank you! I could not delete it myself and find the option where to delete it.
Can you please delete the credit card information saved on my account please and thank you! I could not delete it myself and find the option where to delete it.
Spotify Star
411 Views
1 replies
0 likes
PlanFree/PremiumCountry United States of AmericaDeviceiphone 6sOperating SystemIOS 12.0.1My Question or Issue I have been using spotify for years now as a student, i am still a student, and my past bill is $9.99. Why is it not $4.99 like it says for ...
Plan Free/Premium Country United States of America Device iphone 6s Operating System IOS 12.0.1 My Question or Issue I have been using spotify for years now as a student, i am st...
Spotify Star
473 Views
1 replies
0 likes
Hello whenever i try to cancel my subscription a red box with Hoppsan, något hände. Försök igen. which translates to oops something happend. Try again. i just wan't to cancel my subscription. Country Sweden,windows 10,premium
Hello whenever i try to cancel my subscription a red box with Hoppsan, något hände. Försök igen. which translates to oops something happend. Try again. i just wan't to cancel my subscrip...
Community Legend
892 Views
3 replies
0 likes
PlanFree/PremiumCountry México DeviceSamsung s8+ My Question or Issue Pague por premuin en una promoción de Facebook de un año por $199 Pero no me hizo el cambio
Plan Free/Premium Country México Device Samsung s8+ My Question or Issue Pague por premuin en una promoción de Facebook de un año por $199 Pero no me hizo el cambio&...
Spotify Legend
1482 Views
3 replies
0 likes
Hey,I was offered a 60 day trial which I had until the end of today to take. I have done so, but now it says the trial only lasts 30 days.Can you help?Cheers,Alex
Hey, I was offered a 60 day trial which I had until the end of today to take. I have done so, but now it says the trial only lasts 30 days. Can you help? Cheers, Alex
Casual Listener
516 Views
4 replies
0 likes
Hola, Escribo , a la vez de saludar, para hacer una consulta sobre mi cuenta familiar.Mi novia , quien ha sido parte de mi plan familiar y vive conmigo desde hace 36 meses ya no tiene acceso y su cuenta se ha vuelto gratuita nuevamente. Le envie una ...
Hola, Escribo , a la vez de saludar, para hacer una consulta sobre mi cuenta familiar. Mi novia , quien ha sido parte de mi plan familiar y vive conmigo desde hace 36 meses ya no tiene acceso...
Spotify Legend
497 Views
3 replies
0 likes
PlanPremiumCountry United States My Question or IssueI recieved a 28 dollar POS charge on my account on November 1st. I have not recieved a reciept for this transaction nor was I informed about this charge. I don't know who to contact about this issu...
Plan Premium Country United States My Question or Issue I recieved a 28 dollar POS charge on my account on November 1st. I have not recieved a reciept for this transaction nor was I ...
Community Legend
605 Views
1 replies
0 likes
Boa tarde,gostaria que fosse verifica por fui cobrado duas vezes no mesmo mes sendo que so tenho uma conta premium. Se nao for resolvido vou acabar cancelando a conta.
Boa tarde,gostaria que fosse verifica por fui cobrado duas vezes no mesmo mes sendo que so tenho uma conta premium. Se nao for resolvido vou acabar cancelando a conta.
Spotify Legend
272 Views
1 replies
0 likes
