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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75552 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140509 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81046 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270955 Views
159 replies
13 likes
PlanPremiumCountry BelgiumDevice(iPhone SEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNormally my spotify gets paid with my visa, there was an error because there wasn’t enough on my Card so I bought 2 spotify cards (2...
Plan Premium Country Belgium Device (iPhone SE Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Normally my spotify gets paid with my visa, th...
Casual Listener
915 Views
6 replies
0 likes
PlanFree (had to cancel Premium as there is no option to change the date of debit order. Now trying to re-subscribe)Country South AfricaDeviceHuawei P9Operating SystemAndroid My Question or Issue I have had to cancel my premium subscription, as I wan...
Plan Free (had to cancel Premium as there is no option to change the date of debit order. Now trying to re-subscribe) Country South Africa Device Huawei P9 Operating System Android &nbs...
Casual Listener
1706 Views
14 replies
0 likes
Nonostante l'abbonamento regolarmente pagato, non posso scegliere ne saltare brani
Nonostante l'abbonamento regolarmente pagato, non posso scegliere ne saltare brani
Spotify Legend
424 Views
1 replies
0 likes
Pretty self-explanatory title. Recently having subscribed to Spotify Premium, I kept in mind the 3 months for 6.99.However, using my late night brain, I started to have suspicions whether I'm even eligible for an offer of such if I already have subsc...
Pretty self-explanatory title. Recently having subscribed to Spotify Premium, I kept in mind the 3 months for 6.99. However, using my late night brain, I started to have suspicions whether ...
Spotify Legend
1586 Views
3 replies
0 likes
PlanPremium (Family)CountryUnited StatesDeviceiPhone SEOperating System iOS 12 My Question or Issue: I'm moving to another state in the US by driving and it could take 2 days, can I still listen to music while moving out of the location or will it au...
Plan Premium (Family) Country United States Device iPhone SE Operating System iOS 12 My Question or Issue: I'm moving to another state in the US by driving and it could take 2...
Spotify Legend
297 Views
1 replies
0 likes
Plan: PremiumGreetings, I'm very upset.I have my own playlists and I just listen to them, I never listen to any other playlist or music that is not on my playlist. But every day I find random new playlist on my playlists, which I never created and ar...
Plan: Premium Greetings, I'm very upset. I have my own playlists and I just listen to them, I never listen to any other playlist or music that is not on my playlist. But every day I find random new...
Spotify Legend
431 Views
1 replies
0 likes
PlanFamilyCountry New ZealandSystem Galaxy s6, pc, ps4Operating System Windows 10 My Question or Issue I've been a family subscriber for over a year or so. But since August 26th I've been changed to premium (according to what it says on my account) b...
Plan Family Country New Zealand System Galaxy s6, pc, ps4 Operating System Windows 10 My Question or Issue I've been a family subscriber for over a year or so...
Spotify Legend
284 Views
1 replies
0 likes
I have the account username on my phone but can't login to cancel the subscription
I have the account username on my phone but can't login to cancel the subscription
Spotify Legend
310 Views
1 replies
0 likes
hi! i have the monthly/9.99usd subscription for premium, and my bank statement says they charged me twice at the same time. i have had premium for about a year now and haven’t had this issue before. what happend?
hi! i have the monthly/9.99usd subscription for premium, and my bank statement says they charged me twice at the same time. i have had premium for about a year now and haven’t had this issue before. ...
Spotify Legend
298 Views
1 replies
0 likes
HiSo I my cousin wanted to do the 3 month free premium trial for spotify on her phone, so I put in my card info so she could use it and after the three months she was supposed to cancel it. Personally, I have a Premium subscription but I do the stude...
Hi So I my cousin wanted to do the 3 month free premium trial for spotify on her phone, so I put in my card info so she could use it and after the three months she was supposed to cancel it. Pe...
Spotify Legend
395 Views
1 replies
0 likes
PlanPremiumCountry BrasilMy Question or IssueAo trocar de cartão o Spotify realizou uma cobrança de R$ 10,00. Fui pesquisar e pelo forúm descobri que essa cobrança era um processo normal e depois de 1 a 3 dias esse dinheiro era devoldido. Mas eu troq...
Plan Premium Country Brasil My Question or Issue Ao trocar de cartão o Spotify realizou uma cobrança de R$ 10,00. Fui pesquisar e pelo forúm descobri que essa cobrança era um proce...
Spotify Star
412 Views
1 replies
0 likes
PlanPremium My Question or Issue I’ve purchased the family pack but I have entered wrong zip code . Can I change it ?
Plan Premium My Question or Issue I’ve purchased the family pack but I have entered wrong zip code . Can I change it ?
Community Legend
1438 Views
5 replies
0 likes
PlanStudent Country USADeviceiPhone 8Operating System12.1My Question or IssueFor the past 2 months Spotify has charged for for premium instead of student and I don’t know why or how to fix it.
Plan Student Country USA Device iPhone 8 Operating System 12.1 My Question or Issue For the past 2 months Spotify has charged for for premium instead of student and I don’t know ...
Spotify Star
291 Views
1 replies
0 likes
PlanPremiumCountry New ZealandOperating SystemSamsung Galaxy S6 My Question or Issue I have had 2 payments taken from my account of 14.99 nzd for my one month premium.
Plan Premium Country New Zealand Operating System Samsung Galaxy S6 My Question or Issue I have had 2 payments taken from my account of 14.99 nzd for my one month pre...
Spotify Star
809 Views
3 replies
0 likes
Is there way that Spotify can help me with identifing for which account Ive paid monthly subscription by payment identificator? Im pretty sure that Ive disabled all subscriptions and trials yet today I found 2 monthly payments.
Is there way that Spotify can help me with identifing for which account Ive paid monthly subscription by payment identificator? Im pretty sure that Ive disabled all subscriptions and trials y...
Spotify Star
453 Views
1 replies
0 likes
Country MalaysiaOperating SystemAndroid My Question or Issue I cannot find Pay By Cash / mol option on my payment method. I want to pay by 7-11 but it have no option.
Country Malaysia Operating System Android My Question or Issue I cannot find Pay By Cash / mol option on my payment method. I want to pay by 7-11 but it have no option.
Spotify Legend
470 Views
1 replies
0 likes
Plan Premium FamilyCountry BELGIUM DeviceiMAC My Question or IssueI cannot get any CC payment change authorised.
Plan Premium Family Country BELGIUM Device iMAC My Question or Issue I cannot get any CC payment change authorised.
Spotify Star
533 Views
1 replies
0 likes
I used my debit card to sign up for the free 30 day premium, After 4 days it's wouldn't let me do anything. I did your list and none of it worked so I took it off and downloaded it again and now it's saying, I can't apply for the special premium twic...
I used my debit card to sign up for the free 30 day premium, After 4 days it's wouldn't let me do anything. I did your list and none of it worked so I took it off and downloaded it again and now it's...
Community Legend
495 Views
1 replies
0 likes
Salut à tous ! J'ai acheté 1 mois de spotify dans un night shop et encodé le pin sur leurs page web. Problème ? Mon compte sur l'apli n'est pas passé Premium comme si rien n'avait éte fait..Une solution ?
Salut à tous ! J'ai acheté 1 mois de spotify dans un night shop et encodé le pin sur leurs page web. Problème ? Mon compte sur l'apli n'est pas passé Premium comme si rien n'avait éte fait..Une solut...
Spotify Legend
331 Views
1 replies
0 likes
I am a student with the student account. I've been approved but have been charged $10 for the last two months. Plan PremiumCountry:USA Device: iPhone 7Operating System(iOS 10 My Question or Issue
I am a student with the student account. I've been approved but have been charged $10 for the last two months. Plan Premium Country:USA Device: iPhone 7 Operating System (iO...
Spotify Star
296 Views
1 replies
0 likes
