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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129173 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57934 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233573 Views
144 replies
13 likes
I'm using the boku mobile payment method to pay the premium subscription and it worked fine for almost one year but suddenly it said that the payment failed even though i got enough money on my phonr and i didn't change anything on the subscription, ...
I'm using the boku mobile payment method to pay the premium subscription and it worked fine for almost one year but suddenly it said that the payment failed even though i got enough money on my phonr...
Not applicable
472 Views
1 replies
0 likes
PlanFree/PremiumCountryCanada My Question or IssueI signed up for the 60 day trial and was charged immediately I'd like my money back!?
Plan Free/Premium Country Canada My Question or Issue I signed up for the 60 day trial and was charged immediately I'd like my money back!?
Spotify Star
929 Views
3 replies
0 likes
Hi guys, can someone tell me how many cards I can activate? I got a few Giftcards but after activating 4 - 1 Month vouchers. I got an error message like this: "Something must have gone wrong. Try it again or call our help." Any Idea ?Thank you!
Hi guys, can someone tell me how many cards I can activate? I got a few Giftcards but after activating 4 - 1 Month vouchers. I got an error message like this: "Something must have g...
Community Legend
206 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceNote 8Operating System(Android My Question or Issue Hello, I just subscribed for the 60 day trial for free when I finished subscribing it said it's only 30 days?
Plan Free/Premium Country Device Note 8 Operating System (Android My Question or Issue Hello, I just subscribed for the 60 day trial for free when I finished sub...
Spotify Star
190 Views
1 replies
0 likes
Hi, i keep getting that error. Im using Maybank debit card, i already activated overseas transactions and it still doesnt work. Send help thanks
Hi, i keep getting that error. Im using Maybank debit card, i already activated overseas transactions and it still doesnt work. Send help thanks
Spotify Star
1828 Views
1 replies
0 likes
Hello, I am a Spotify Premium User, and purchase my Premium account directly from Spotify. I want to be added to my family's Family Subscription. - How does billing work? I know the Family administrator account will be billed for all members, but wil...
Hello, I am a Spotify Premium User, and purchase my Premium account directly from Spotify. I want to be added to my family's Family Subscription. - How does billing work? I know the...
Community Legend
334 Views
3 replies
0 likes
PlanPremiumCountry IrsaelDeviceXiaomi redmi note 5Operating SystemAndroid and Windoes 10 My Question or Issue Ok so my paypal account is maxed atm.. i cant pay for my premium, i was wondering if i could still have my premium until the second of sept ...
Plan Premium Country Irsael Device Xiaomi redmi note 5 Operating System Android and Windoes 10 My Question or Issue Ok so my paypal account is maxed atm.. i cant ...
Roadie
5422 Views
3 replies
0 likes
País Brasil Minha pergunta ou problema Não estou conseguindo comprar um Plano Premium Familiar, há duas semanas que estão tentando e nada aparecer (Falha no pagamento. Tente novamente ou use outra forma de pagamento.) Alguem por Favor pode me ajudar?...
País Brasil Minha pergunta ou problema Não estou conseguindo comprar um Plano Premium Familiar, há duas semanas que estão tentando e nada aparecer (Falha no pagamento. ...
Spotify Star
282 Views
3 replies
0 likes
Plan: Free. Was on Premium via a phone company until a few days ago.Country: Living in Malaysia for now but Swedish national.My Issue: I want to upgrade to Premium again. However, I am currently in Malaysia and therefore the webpage refuses to let me...
Plan: Free. Was on Premium via a phone company until a few days ago. Country: Living in Malaysia for now but Swedish national. My Issue: I want to upgrade to Premium again. However, I am currently ...
Spotify Star
453 Views
1 replies
0 likes
Me estan cobrando un cargo de 99 pesos, ya cancele todas las suscripciones de los aparatos pero me sigue saliendo ese cobro, como puedo saber a que correo esta ligado esa suscripcion? en el banco no pudieron cancelar.
Me estan cobrando un cargo de 99 pesos, ya cancele todas las suscripciones de los aparatos pero me sigue saliendo ese cobro, como puedo saber a que correo esta ligado esa suscripcion? en el banco no ...
Roadie
652 Views
1 replies
0 likes
Hi can someone please help.I had spotify premium on my mobile (samsung S5), I've now upgraded to a Huawai P20 and copied over all apps. I opened Spotify but all my downloads have gone and premium is not on, I tried logging out on the S5 but when I ur...
Hi can someone please help. I had spotify premium on my mobile (samsung S5), I've now upgraded to a Huawai P20 and copied over all apps. I opened Spotify but all my downloads have gone and pr...
Spotify Star
308 Views
1 replies
0 likes
PlanPremiumCountry HungaryDeviceGalaxy Note 5Operating SystemAndroid My Question or Issue My bank card is having some issues so my Spotify Premium payment couldn't be paid this month. I can't resolve these issues until I return home tomorrow.How long...
Plan Premium Country Hungary Device Galaxy Note 5 Operating System Android My Question or Issue My bank card is having some issues so my Spotify Premium payment couldn't ...
Community Legend
321 Views
1 replies
0 likes
I looked at my bank-acount and I see two transaktions eatch month? One from Stockholm and one from London? Why and how can i fix this?
I looked at my bank-acount and I see two transaktions eatch month? One from Stockholm and one from London? Why and how can i fix this?
Community Legend
237 Views
1 replies
0 likes
I couldn't see how to contact Spotify anymore. Looks like they've removed the option to email them? Basically I wanted to say that as a Premium user I pay not to hear ads. I think that songs which have station idents or DJ announcements in them are a...
I couldn't see how to contact Spotify anymore. Looks like they've removed the option to email them? Basically I wanted to say that as a Premium user I pay not to hear ads. I think that songs which ha...
Regular
566 Views
6 replies
0 likes
Acabo de iniciar mi mes de prueba gratuito y se me realizo un cobro por $99.00 Cabe mencionar que la cuenta es nueva al igual que el correo, la tarjeta de igual manera es nueva. No se si solo sea una retencion del dinero o si en realidad se me hizo e...
Acabo de iniciar mi mes de prueba gratuito y se me realizo un cobro por $99.00 Cabe mencionar que la cuenta es nueva al igual que el correo, la tarjeta de igual manera es nueva. No ...
Casual Listener
677 Views
3 replies
0 likes
PlanPremium before now freeCountry FranceDeviceOneplus 5TOperating SystemAndroid OxygenOs My Question or Issue Hello, my problem is that i stopped the premium subsciption and it tells me that my subscription will end the 18-08-26 but i dont want to p...
Plan Premium before now free Country France Device Oneplus 5T Operating System Android OxygenOs My Question or Issue Hello, my problem is that i stopped the premium subsc...
Community Legend
521 Views
1 replies
0 likes
İyi günler. Her birinde 12 ay bulunan 3 spotify kuponum var. En fazla 18 ay kullanabileceğinizi duydunuz. Kuponların süresi doldu, ne yapabilirim? ======================================== Is it true that a user can maximum charge up to 18 month to an...
İyi günler. Her birinde 12 ay bulunan 3 spotify kuponum var. En fazla 18 ay kullanabileceğinizi duydunuz. Kuponların süresi doldu, ne yapabilirim? ======================================== &...
Roadie
239 Views
1 replies
0 likes
buena noche necesito ayuda para cancerla la prueba de 90 dias, me encuentro en Colombia y no se como hacer, debo llamar ?? necesito el telefono de contacto.
buena noche necesito ayuda para cancerla la prueba de 90 dias, me encuentro en Colombia y no se como hacer, debo llamar ?? necesito el telefono de contacto.
Spotify Star
467 Views
3 replies
0 likes
pedi la prueba de spotify por 30 premium pero me cobraron 100 pesos y no me dieron nada/no tengo premium y me cobraron
pedi la prueba de spotify por 30 premium pero me cobraron 100 pesos y no me dieron nada/no tengo premium y me cobraron 😞
Roadie
269 Views
1 replies
0 likes
Hi there. I've recently joined Spark NZ and I clicked the link to have them pay for my Premium Spotify subscription, without realising that my Family subscription wasn't covered by this and therefore no longer works. Hence my husband and son no longe...
Hi there. I've recently joined Spark NZ and I clicked the link to have them pay for my Premium Spotify subscription, without realising that my Family subscription wasn't covered by this and therefore...
Community Legend
370 Views
1 replies
0 likes
